Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2021-05-10 Thread 'George (Cloud Platform Support)' via Google App Engine
Hello Sandeep, 

What form do your plugins take? Are these plugins not files? If the plugins 
are included in your PHP application, you may need to deploy your app again 
with the new plugins. 

You may use the advantages offered by a paid account to request a quota 
increase, if this solves the issue. 

Access to resources is controlled by quotas, Cloud Platform resources not 
being limitless. The purpose of this quota-imposed limitation is to avoid a 
situation whereby an app uses resources on a large scale, preventing other 
apps and projects to access the same resources. Everyone pays for the 
received services, but resources in Cloud Platform, even if plentiful, are 
not unlimited, hence imposed quotas. 

On Friday, 07 May 2021 at 09:23:35 UTC-4 Sandeep Koduri wrote:

> These are plugins which are in PHP not static files. 
> We are using a paid account. 
>
> On Fri, May 7, 2021 at 3:50 AM 'yananc' via Google App Engine <
> google-a...@googlegroups.com> wrote:
>
>> Hi Sandeep,
>>
>> According to the documentation [1], Apps can serve static files from a 
>> Google Cloud option such as Cloud Storage, serve them directly, or use a 
>> third-party CDN. And also, the Google Cloud Platform free tier coverage 
>> does not provide quota increase requests, you may have to upgrade to a paid 
>> billing account if you would like to use features that are not included in 
>> the Free trial, such as GPUs, Windows servers, and quota increases [2].
>>
>>
>> [1]: 
>> https://cloud.google.com/appengine/docs/standard/go111/serving-static-files
>>
>> [2]: https://cloud.google.com/free/docs/gcp-free-tier#how-to-upgrade
>>
>>
>> On Wednesday, April 28, 2021 at 3:14:38 PM UTC-4 Sandeep Koduri wrote:
>>
>>> I was looking at what files/folders has most files. Realized its 
>>> plugins, I am not sure if I can use plugins from Cloud Storage. 
>>>
>>> I dont understand the solution here, if appengine is infrastructure as 
>>> service and I am paying for resources I use., why do I need special support 
>>> plan. 
>>>
>>> Addressing responses from Google here, Cloud Storage Cant be answer for 
>>> problem here. And its not App Engine Free Tire issue(we have a billing 
>>> account).
>>>
>>> On Wednesday, April 1, 2020 at 12:18:03 AM UTC+5:30 henry@gmail.com 
>>> wrote:
>>>
 Thanks  Katayoon
 we are uploading just 1 file per POST request.  About 10'000 files per 
 month. 
 Henry



 On Tue, 31 Mar 2020 at 10:45, 'Katayoon (Cloud Platform Support)' via 
 Google App Engine  wrote:

> Hello Henry,
>
> Looking into your issue report, it seems your issue is not related to 
> the App Engine deployment quota and is related to the Blobstore 
> . 
> So, you may consider the maximum number of files in a single form POST 
> which the limit is 500. I have reopened your issue tracker ticket for 
> further investigation and you can continue with it.
>
> -- 
>
 You received this message because you are subscribed to the Google 
> Groups "Google App Engine" group.
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 To view this discussion on the web visit 
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>  
> 
> .
>
 -- 
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>> 
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>>
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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2021-05-07 Thread Sandeep Koduri
These are plugins which are in PHP not static files.
We are using a paid account.

On Fri, May 7, 2021 at 3:50 AM 'yananc' via Google App Engine <
google-appengine@googlegroups.com> wrote:

> Hi Sandeep,
>
> According to the documentation [1], Apps can serve static files from a
> Google Cloud option such as Cloud Storage, serve them directly, or use a
> third-party CDN. And also, the Google Cloud Platform free tier coverage
> does not provide quota increase requests, you may have to upgrade to a paid
> billing account if you would like to use features that are not included in
> the Free trial, such as GPUs, Windows servers, and quota increases [2].
>
>
> [1]:
> https://cloud.google.com/appengine/docs/standard/go111/serving-static-files
>
> [2]: https://cloud.google.com/free/docs/gcp-free-tier#how-to-upgrade
>
>
> On Wednesday, April 28, 2021 at 3:14:38 PM UTC-4 Sandeep Koduri wrote:
>
>> I was looking at what files/folders has most files. Realized its plugins,
>> I am not sure if I can use plugins from Cloud Storage.
>>
>> I dont understand the solution here, if appengine is infrastructure as
>> service and I am paying for resources I use., why do I need special support
>> plan.
>>
>> Addressing responses from Google here, Cloud Storage Cant be answer for
>> problem here. And its not App Engine Free Tire issue(we have a billing
>> account).
>>
>> On Wednesday, April 1, 2020 at 12:18:03 AM UTC+5:30 henry@gmail.com
>> wrote:
>>
>>> Thanks  Katayoon
>>> we are uploading just 1 file per POST request.  About 10'000 files per
>>> month.
>>> Henry
>>>
>>>
>>>
>>> On Tue, 31 Mar 2020 at 10:45, 'Katayoon (Cloud Platform Support)' via
>>> Google App Engine  wrote:
>>>
 Hello Henry,

 Looking into your issue report, it seems your issue is not related to
 the App Engine deployment quota and is related to the Blobstore
 . So,
 you may consider the maximum number of files in a single form POST which
 the limit is 500. I have reopened your issue tracker ticket for further
 investigation and you can continue with it.

 --

>>> You received this message because you are subscribed to the Google
 Groups "Google App Engine" group.
 To unsubscribe from this group and stop receiving emails from it, send
 an email to google-appengi...@googlegroups.com.

>>> To view this discussion on the web visit
 https://groups.google.com/d/msgid/google-appengine/cb50ade3-c13b-4de0-a0ab-3ac9311157ef%40googlegroups.com
 
 .

>>> --
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>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2021-05-06 Thread 'yananc' via Google App Engine


Hi Sandeep,

According to the documentation [1], Apps can serve static files from a 
Google Cloud option such as Cloud Storage, serve them directly, or use a 
third-party CDN. And also, the Google Cloud Platform free tier coverage 
does not provide quota increase requests, you may have to upgrade to a paid 
billing account if you would like to use features that are not included in 
the Free trial, such as GPUs, Windows servers, and quota increases [2].


[1]: 
https://cloud.google.com/appengine/docs/standard/go111/serving-static-files

[2]: https://cloud.google.com/free/docs/gcp-free-tier#how-to-upgrade


On Wednesday, April 28, 2021 at 3:14:38 PM UTC-4 Sandeep Koduri wrote:

> I was looking at what files/folders has most files. Realized its plugins, 
> I am not sure if I can use plugins from Cloud Storage. 
>
> I dont understand the solution here, if appengine is infrastructure as 
> service and I am paying for resources I use., why do I need special support 
> plan. 
>
> Addressing responses from Google here, Cloud Storage Cant be answer for 
> problem here. And its not App Engine Free Tire issue(we have a billing 
> account).
>
> On Wednesday, April 1, 2020 at 12:18:03 AM UTC+5:30 henry@gmail.com 
> wrote:
>
>> Thanks  Katayoon
>> we are uploading just 1 file per POST request.  About 10'000 files per 
>> month. 
>> Henry
>>
>>
>>
>> On Tue, 31 Mar 2020 at 10:45, 'Katayoon (Cloud Platform Support)' via 
>> Google App Engine  wrote:
>>
>>> Hello Henry,
>>>
>>> Looking into your issue report, it seems your issue is not related to 
>>> the App Engine deployment quota and is related to the Blobstore 
>>> . So, 
>>> you may consider the maximum number of files in a single form POST which 
>>> the limit is 500. I have reopened your issue tracker ticket for further 
>>> investigation and you can continue with it.
>>>
>>> -- 
>>>
>> You received this message because you are subscribed to the Google Groups 
>>> "Google App Engine" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to google-appengi...@googlegroups.com.
>>>
>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/google-appengine/cb50ade3-c13b-4de0-a0ab-3ac9311157ef%40googlegroups.com
>>>  
>>> 
>>> .
>>>
>>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2021-04-28 Thread Sandeep Koduri
I was looking at what files/folders has most files. Realized its plugins, I 
am not sure if I can use plugins from Cloud Storage. 

I dont understand the solution here, if appengine is infrastructure as 
service and I am paying for resources I use., why do I need special support 
plan. 

Addressing responses from Google here, Cloud Storage Cant be answer for 
problem here. And its not App Engine Free Tire issue(we have a billing 
account).

On Wednesday, April 1, 2020 at 12:18:03 AM UTC+5:30 henry@gmail.com 
wrote:

> Thanks  Katayoon
> we are uploading just 1 file per POST request.  About 10'000 files per 
> month. 
> Henry
>
>
>
> On Tue, 31 Mar 2020 at 10:45, 'Katayoon (Cloud Platform Support)' via 
> Google App Engine  wrote:
>
>> Hello Henry,
>>
>> Looking into your issue report, it seems your issue is not related to the 
>> App Engine deployment quota and is related to the Blobstore 
>> . So, 
>> you may consider the maximum number of files in a single form POST which 
>> the limit is 500. I have reopened your issue tracker ticket for further 
>> investigation and you can continue with it.
>>
>> -- 
>>
> You received this message because you are subscribed to the Google Groups 
>> "Google App Engine" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to google-appengi...@googlegroups.com.
>>
> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/google-appengine/cb50ade3-c13b-4de0-a0ab-3ac9311157ef%40googlegroups.com
>>  
>> 
>> .
>>
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-31 Thread Henry Saldyga
Thanks  Katayoon
we are uploading just 1 file per POST request.  About 10'000 files per
month.
Henry



On Tue, 31 Mar 2020 at 10:45, 'Katayoon (Cloud Platform Support)' via
Google App Engine  wrote:

> Hello Henry,
>
> Looking into your issue report, it seems your issue is not related to the
> App Engine deployment quota and is related to the Blobstore
> . So,
> you may consider the maximum number of files in a single form POST which
> the limit is 500. I have reopened your issue tracker ticket for further
> investigation and you can continue with it.
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to google-appengine+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/google-appengine/cb50ade3-c13b-4de0-a0ab-3ac9311157ef%40googlegroups.com
> 
> .
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-31 Thread 'Katayoon (Cloud Platform Support)' via Google App Engine
Hello Henry,

Looking into your issue report, it seems your issue is not related to the 
App Engine deployment quota and is related to the Blobstore 
. So, you 
may consider the maximum number of files in a single form POST which the 
limit is 500. I have reopened your issue tracker ticket for further 
investigation and you can continue with it.

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-28 Thread Henry Saldyga
Hi Manpreet Sidhu,

Thank you for the clarification.

We upload about 10'000 files to the BLOB in a MONTH not in a DAY. In a day
it's no more that 500 files now days and have a plenty of room while our
business is growing.
It's hard to switch to google Cloud storage  as we have hundreds of
application copies that our clients using all around the world. And it's
Android application  and Cloud java client library does not have Android
support.

The 500 Internal server started on 2020-02-15  when we  made more than
180'000 uploads  in about 6 years.
If the quota is 10'000 per day  and not in total  as you said  than we do
not have what to worry about in term of quota.

Henry


On Sat, 28 Mar 2020 at 14:01, 'Manpreet Sidhu (Google Cloud Support)' via
Google App Engine  wrote:

> Hi Henry,
>
> The Quota of 10,000 files is an App Engine deployment quota. This
> information is publicly available on our App Engine documentation regarding
> Quotas[1]. This quota enforces a maximum of 10,000 files per day.
>
> As an alternative to uploading files when deploying App Engine
> Applications, I suggest that you consider using Cloud Storage[2] with your
> application[3]. This will allow you to theoretically have millions of files
> and you will not need to worry about the deployment quotas.
>
> If you wish to keep using this method (not make any changes to your
> codebase), when your application does face this deployment issue, you can
> attempt to request a higher quota as mentioned in the documentation[4].
> Keep in mind that all quota requests are subject to the approval of
> engineering, which means that it can be denied.
>
> Regarding your other projects, I cannot tell you why you are not faced
> with the limitation of 10,000 files. Google Groups are for general
> questions, product discussions and not in-depth technical issues. As such,
> I am unable to tell you why it works in the other projects. My hypothesis
> is that a Quota increase request was made and it was approved, but this is
> my theory and only that.
>
> TL;DR: Use Cloud Storage. Less stress in regards to quotas.
>
> [1]: https://cloud.google.com/appengine/quotas#Deployments
> [2]: https://cloud.google.com/storage
> [3]:
> https://cloud.google.com/appengine/docs/standard/java/using-cloud-storage
> [4]: https://cloud.google.com/appengine/quotas#When_a_Resource_is_Depleted
>
> --
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> 
> .
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-28 Thread 'Manpreet Sidhu (Google Cloud Support)' via Google App Engine
Hi Henry,

The Quota of 10,000 files is an App Engine deployment quota. This 
information is publicly available on our App Engine documentation regarding 
Quotas[1]. This quota enforces a maximum of 10,000 files per day.

As an alternative to uploading files when deploying App Engine 
Applications, I suggest that you consider using Cloud Storage[2] with your 
application[3]. This will allow you to theoretically have millions of files 
and you will not need to worry about the deployment quotas.

If you wish to keep using this method (not make any changes to your 
codebase), when your application does face this deployment issue, you can 
attempt to request a higher quota as mentioned in the documentation[4]. 
Keep in mind that all quota requests are subject to the approval of 
engineering, which means that it can be denied.

Regarding your other projects, I cannot tell you why you are not faced with 
the limitation of 10,000 files. Google Groups are for general questions, 
product discussions and not in-depth technical issues. As such, I am unable 
to tell you why it works in the other projects. My hypothesis is that a 
Quota increase request was made and it was approved, but this is my theory 
and only that.

TL;DR: Use Cloud Storage. Less stress in regards to quotas.

[1]: https://cloud.google.com/appengine/quotas#Deployments
[2]: https://cloud.google.com/storage
[3]: 
https://cloud.google.com/appengine/docs/standard/java/using-cloud-storage
[4]: https://cloud.google.com/appengine/quotas#When_a_Resource_is_Depleted

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-26 Thread Henry Saldyga
Hi Michael,

Also this what I got in private issue from your colleague: 

*ba...@google.com  added comment #10 
:*
Hi Henry,

There is a hidden quota of 1 files uploaded per app ( i.e per project). 
That would explain why you are not facing this error in other projects with 
the exact same code. Could you check that you are not hitting this quota?

So I'm afraid that when my new project reached 10'000 uploads it will stop 
working as well. It will be disaster  for us.

Henry



On Thursday, 26 March 2020 21:08:23 UTC-7, Henry Saldyga wrote:
>
> Hi Michael,
>
> Thank you for the fast respond too. 
> This is actually the key.
> The issue occurs in  the one ( old ) project only that already have about 
> 180'000 uploads. 
> I  created another project and  uploaded there the same source  code and 
> everything works as expected and how it used to be in the old project for 6 
> years up to 2020-02-15. 
> All those details are provided in the private tracker issue.
>
> Henry
>
>
> On Thursday, 26 March 2020 20:55:00 UTC-7, Michael T wrote:
>>
>>
>> Thanks for your prompt answer, Henry!
>>
>> The team did try to reproduce the issue on their test environment, not on 
>> your project (which we're not allowed to make any changes/updates). Ty
>>
>>
>> On Thursday, March 26, 2020 at 11:29:18 PM UTC-4, Henry Saldyga wrote:
>>>
>>> Hi  Michael Targino,
>>>
>>> You stated that  App Engine team couldn't reproduce the issue. That 
>>> means they managed to upload a file to the BLOB storage using BLOB API  on 
>>> my project. 
>>> Could you please provide the blob-key for this uploaded  file ?
>>>
>>> Henry.
>>>
>>>
>>>
>>> On Thu, 26 Mar 2020 at 20:12, 'Michael Targino' via Google App Engine <
>>> google-a...@googlegroups.com> wrote:
>>>
 Hi Henry,

 I also could locate the private thread you made reference to. 

 Indeed the App Engine team couldn't reproduce this issue you're 
 experiencing. But I can see a lot of communication issues on that thread 
 by 
 the person who was talking to you. More specifically he should've 
 explained 
 that it seemed that these requests didn’t make their way into App Engine 
 stack. The App Engine team wasn’t able to reproduce this issue, then more 
 information is required. 

 As you can easily reproduce it. I suggest you to do so, gather 
 additional information such as reproduction url, screenshot or any other 
 information on where/how do you observe the 500s? Can you tell where you 
 are coming from?

 Then you can refer to one of the support channels [1] for further 
 technical assistance. 

 [1] console.cloud.google.com/support


 On Thursday, March 26, 2020 at 12:45:12 PM UTC-4, Henry Saldyga wrote:
>
> Hello Jad,
>
> That;s what I got from the person you are directly in contact and  the 
> person handling it ( The issue I experienced ).
>
> Status: Won't Fix (Infeasible)
> 02:14AM
>
> Hi Henry,
>
> I there has been some confusion here. We are not Google Cloud Platform 
> support. Google Issue Tracker is intended for tracking reproducible 
> issues 
> and feature requests during product development 1 
> .
>
> Since you issue is a technical one, I believe you should raise this on 
> the right channel, which would be Google Cloud Platform support 2 
> .
> Which mean after 45 days they are figured out that they  cannot 
> reproduce it  and do not want to fix.
>
> Henry
>
>
>
>
> On Wednesday, 25 March 2020 08:49:12 UTC-7, Jad El Houssami wrote:
>>
>> Hello and thank you all for your feedback.
>>
>> @Dmitry I can certainly understand how the 10,000 file limit could be 
>> insufficient to your use case, however you must keep in mind that a free 
>> trial  is meant 
>> for customers to learn the platform and experiment new solutions. We 
>> don’t 
>> normally expect those uses to require more than 10,000 files however we 
>> do 
>> acknowledge that it is possible in some cases. If you would like, I 
>> invite 
>> you to submit a feature request 
>>  
>> to 
>> increase the max file limit for App Engine’s Free Tier. Don’t forget to 
>> include details regarding your use case(s) and any other relevant 
>> information that might help us when evaluating the request as everything 
>> will be considered.
>>
>> @Henry Thank you for reporting this. We take all reported issues 
>> seriously; an unanswered private thread in our issue tracker is 
>> unacceptable and I sincerely apologize for that. I have looked into our 
>> Issue Tracker 

Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-26 Thread Henry Saldyga
Hi Michael,

Thank you for the fast respond too. 
This is actually the key.
The issue occurs in  the one ( old ) project only that already have about 
180'000 uploads. 
I  created another project and  uploaded there the same source  code and 
everything works as expected and how it used to be in the old project for 6 
years up to 2020-02-15. 
All those details are provided in the private tracker issue.

Henry


On Thursday, 26 March 2020 20:55:00 UTC-7, Michael T wrote:
>
>
> Thanks for your prompt answer, Henry!
>
> The team did try to reproduce the issue on their test environment, not on 
> your project (which we're not allowed to make any changes/updates). Ty
>
>
> On Thursday, March 26, 2020 at 11:29:18 PM UTC-4, Henry Saldyga wrote:
>>
>> Hi  Michael Targino,
>>
>> You stated that  App Engine team couldn't reproduce the issue. That means 
>> they managed to upload a file to the BLOB storage using BLOB API  on my 
>> project. 
>> Could you please provide the blob-key for this uploaded  file ?
>>
>> Henry.
>>
>>
>>
>> On Thu, 26 Mar 2020 at 20:12, 'Michael Targino' via Google App Engine <
>> google-a...@googlegroups.com > wrote:
>>
>>> Hi Henry,
>>>
>>> I also could locate the private thread you made reference to. 
>>>
>>> Indeed the App Engine team couldn't reproduce this issue you're 
>>> experiencing. But I can see a lot of communication issues on that thread by 
>>> the person who was talking to you. More specifically he should've explained 
>>> that it seemed that these requests didn’t make their way into App Engine 
>>> stack. The App Engine team wasn’t able to reproduce this issue, then more 
>>> information is required. 
>>>
>>> As you can easily reproduce it. I suggest you to do so, gather 
>>> additional information such as reproduction url, screenshot or any other 
>>> information on where/how do you observe the 500s? Can you tell where you 
>>> are coming from?
>>>
>>> Then you can refer to one of the support channels [1] for further 
>>> technical assistance. 
>>>
>>> [1] console.cloud.google.com/support
>>>
>>>
>>> On Thursday, March 26, 2020 at 12:45:12 PM UTC-4, Henry Saldyga wrote:

 Hello Jad,

 That;s what I got from the person you are directly in contact and  the 
 person handling it ( The issue I experienced ).

 Status: Won't Fix (Infeasible)
 02:14AM

 Hi Henry,

 I there has been some confusion here. We are not Google Cloud Platform 
 support. Google Issue Tracker is intended for tracking reproducible issues 
 and feature requests during product development 1 
 .

 Since you issue is a technical one, I believe you should raise this on 
 the right channel, which would be Google Cloud Platform support 2 
 .
 Which mean after 45 days they are figured out that they  cannot 
 reproduce it  and do not want to fix.

 Henry




 On Wednesday, 25 March 2020 08:49:12 UTC-7, Jad El Houssami wrote:
>
> Hello and thank you all for your feedback.
>
> @Dmitry I can certainly understand how the 10,000 file limit could be 
> insufficient to your use case, however you must keep in mind that a free 
> trial  is meant for 
> customers to learn the platform and experiment new solutions. We don’t 
> normally expect those uses to require more than 10,000 files however we 
> do 
> acknowledge that it is possible in some cases. If you would like, I 
> invite 
> you to submit a feature request 
>  
> to 
> increase the max file limit for App Engine’s Free Tier. Don’t forget to 
> include details regarding your use case(s) and any other relevant 
> information that might help us when evaluating the request as everything 
> will be considered.
>
> @Henry Thank you for reporting this. We take all reported issues 
> seriously; an unanswered private thread in our issue tracker is 
> unacceptable and I sincerely apologize for that. I have looked into our 
> Issue Tracker and was able to locate your thread. I will be directly in 
> contact with the person handling it to ensure that you can get an update 
> as 
> soon as possible.
>
 -- 
>>> You received this message because you are subscribed to the Google 
>>> Groups "Google App Engine" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to google-a...@googlegroups.com .
>>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/google-appengine/a0485fb6-01bc-4d7a-9588-16dbf1a5890a%40googlegroups.com
>>>  
>>> 
>>> .
>>>
>>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-26 Thread 'Michael T' via Google App Engine


Thanks for your prompt answer, Henry!

The team did try to reproduce the issue on their test environment, not on 
your project (which we're not allowed to make any changes/updates). Ty


On Thursday, March 26, 2020 at 11:29:18 PM UTC-4, Henry Saldyga wrote:
>
> Hi  Michael Targino,
>
> You stated that  App Engine team couldn't reproduce the issue. That means 
> they managed to upload a file to the BLOB storage using BLOB API  on my 
> project. 
> Could you please provide the blob-key for this uploaded  file ?
>
> Henry.
>
>
>
> On Thu, 26 Mar 2020 at 20:12, 'Michael Targino' via Google App Engine <
> google-appengine@googlegroups.com> wrote:
>
>> Hi Henry,
>>
>> I also could locate the private thread you made reference to. 
>>
>> Indeed the App Engine team couldn't reproduce this issue you're 
>> experiencing. But I can see a lot of communication issues on that thread by 
>> the person who was talking to you. More specifically he should've explained 
>> that it seemed that these requests didn’t make their way into App Engine 
>> stack. The App Engine team wasn’t able to reproduce this issue, then more 
>> information is required. 
>>
>> As you can easily reproduce it. I suggest you to do so, gather additional 
>> information such as reproduction url, screenshot or any other information 
>> on where/how do you observe the 500s? Can you tell where you are coming 
>> from?
>>
>> Then you can refer to one of the support channels [1] for further 
>> technical assistance. 
>>
>> [1] console.cloud.google.com/support
>>
>>
>> On Thursday, March 26, 2020 at 12:45:12 PM UTC-4, Henry Saldyga wrote:
>>>
>>> Hello Jad,
>>>
>>> That;s what I got from the person you are directly in contact and  the 
>>> person handling it ( The issue I experienced ).
>>>
>>> Status: Won't Fix (Infeasible)
>>> 02:14AM
>>>
>>> Hi Henry,
>>>
>>> I there has been some confusion here. We are not Google Cloud Platform 
>>> support. Google Issue Tracker is intended for tracking reproducible issues 
>>> and feature requests during product development 1 
>>> .
>>>
>>> Since you issue is a technical one, I believe you should raise this on 
>>> the right channel, which would be Google Cloud Platform support 2 
>>> .
>>> Which mean after 45 days they are figured out that they  cannot 
>>> reproduce it  and do not want to fix.
>>>
>>> Henry
>>>
>>>
>>>
>>>
>>> On Wednesday, 25 March 2020 08:49:12 UTC-7, Jad El Houssami wrote:

 Hello and thank you all for your feedback.

 @Dmitry I can certainly understand how the 10,000 file limit could be 
 insufficient to your use case, however you must keep in mind that a free 
 trial  is meant for 
 customers to learn the platform and experiment new solutions. We don’t 
 normally expect those uses to require more than 10,000 files however we do 
 acknowledge that it is possible in some cases. If you would like, I invite 
 you to submit a feature request 
  
 to 
 increase the max file limit for App Engine’s Free Tier. Don’t forget to 
 include details regarding your use case(s) and any other relevant 
 information that might help us when evaluating the request as everything 
 will be considered.

 @Henry Thank you for reporting this. We take all reported issues 
 seriously; an unanswered private thread in our issue tracker is 
 unacceptable and I sincerely apologize for that. I have looked into our 
 Issue Tracker and was able to locate your thread. I will be directly in 
 contact with the person handling it to ensure that you can get an update 
 as 
 soon as possible.

>>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Google App Engine" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to google-appengine+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/google-appengine/a0485fb6-01bc-4d7a-9588-16dbf1a5890a%40googlegroups.com
>>  
>> 
>> .
>>
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2020-03-26 Thread Henry Saldyga
Hi  Michael Targino,

You stated that  App Engine team couldn't reproduce the issue. That means
they managed to upload a file to the BLOB storage using BLOB API  on my
project.
Could you please provide the blob-key for this uploaded  file ?

Henry.



On Thu, 26 Mar 2020 at 20:12, 'Michael Targino' via Google App Engine <
google-appengine@googlegroups.com> wrote:

> Hi Henry,
>
> I also could locate the private thread you made reference to.
>
> Indeed the App Engine team couldn't reproduce this issue you're
> experiencing. But I can see a lot of communication issues on that thread by
> the person who was talking to you. More specifically he should've explained
> that it seemed that these requests didn’t make their way into App Engine
> stack. The App Engine team wasn’t able to reproduce this issue, then more
> information is required.
>
> As you can easily reproduce it. I suggest you to do so, gather additional
> information such as reproduction url, screenshot or any other information
> on where/how do you observe the 500s? Can you tell where you are coming
> from?
>
> Then you can refer to one of the support channels [1] for further
> technical assistance.
>
> [1] console.cloud.google.com/support
>
>
> On Thursday, March 26, 2020 at 12:45:12 PM UTC-4, Henry Saldyga wrote:
>>
>> Hello Jad,
>>
>> That;s what I got from the person you are directly in contact and  the
>> person handling it ( The issue I experienced ).
>>
>> Status: Won't Fix (Infeasible)
>> 02:14AM
>>
>> Hi Henry,
>>
>> I there has been some confusion here. We are not Google Cloud Platform
>> support. Google Issue Tracker is intended for tracking reproducible issues
>> and feature requests during product development 1
>> .
>>
>> Since you issue is a technical one, I believe you should raise this on
>> the right channel, which would be Google Cloud Platform support 2
>> .
>> Which mean after 45 days they are figured out that they  cannot reproduce
>> it  and do not want to fix.
>>
>> Henry
>>
>>
>>
>>
>> On Wednesday, 25 March 2020 08:49:12 UTC-7, Jad El Houssami wrote:
>>>
>>> Hello and thank you all for your feedback.
>>>
>>> @Dmitry I can certainly understand how the 10,000 file limit could be
>>> insufficient to your use case, however you must keep in mind that a free
>>> trial  is meant for
>>> customers to learn the platform and experiment new solutions. We don’t
>>> normally expect those uses to require more than 10,000 files however we do
>>> acknowledge that it is possible in some cases. If you would like, I invite
>>> you to submit a feature request
>>>  to
>>> increase the max file limit for App Engine’s Free Tier. Don’t forget to
>>> include details regarding your use case(s) and any other relevant
>>> information that might help us when evaluating the request as everything
>>> will be considered.
>>>
>>> @Henry Thank you for reporting this. We take all reported issues
>>> seriously; an unanswered private thread in our issue tracker is
>>> unacceptable and I sincerely apologize for that. I have looked into our
>>> Issue Tracker and was able to locate your thread. I will be directly in
>>> contact with the person handling it to ensure that you can get an update as
>>> soon as possible.
>>>
>> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to google-appengine+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/google-appengine/a0485fb6-01bc-4d7a-9588-16dbf1a5890a%40googlegroups.com
> 
> .
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2019-04-23 Thread diogoalmeida via Google App Engine
Hello Shaharia,

I understand the inconvenience, however, please note that the Google Cloud 
Platform free tier coverage does not provide quota increase requests. 
Please check here  more 
details about the free tier.


On Sunday, April 21, 2019 at 12:25:11 PM UTC-4, G. M. Shaharia Azam wrote:
>
> George,
> Thanks for your reply with instructions.
>
> But that's not the case. In my previous reply i wrote that to get file 
> limit increase i have to upgrade my support plan with money and then tell 
> someone from GCP support to increase. That's not convenient. That's what i 
> wanted to express.
>
> --
> Shaharia Azam
> Managing Director/ Preview Holdings Limited
> CEO/ Preview Technologies Limited
> Sr. Executive VP/ BluSheet LLC
>
> Phone: +8801717530114
> Tel: +880 9611 738 439 (Office)
>
> On Sun, Apr 21, 2019, 10:01 PM 'George (Cloud Platform Support)' via 
> Google App Engine  wrote:
>
>> Hello Shaharia, 
>>
>> You should have a look at the "Getting Support for Google Cloud Platform" 
>> documentation page 
>> , 
>> "Contacting Technical support" sub-chapter, and proceed in the accordance 
>> with the instructions provided there. 
>>
>> -- 
>> You received this message because you are subscribed to a topic in the 
>> Google Groups "Google App Engine" group.
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>> https://groups.google.com/d/topic/google-appengine/uxLbmkWZPqM/unsubscribe
>> .
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>> google-appengine+unsubscr...@googlegroups.com.
>> To post to this group, send email to google-appengine@googlegroups.com.
>> Visit this group at https://groups.google.com/group/google-appengine.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/google-appengine/d7810f2b-55cb-41f4-8c50-5e1738a9d042%40googlegroups.com
>>  
>> 
>> .
>> For more options, visit https://groups.google.com/d/optout.
>>
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2019-04-21 Thread G. M. Shaharia Azam
George,
Thanks for your reply with instructions.

But that's not the case. In my previous reply i wrote that to get file
limit increase i have to upgrade my support plan with money and then tell
someone from GCP support to increase. That's not convenient. That's what i
wanted to express.

--
Shaharia Azam
Managing Director/ Preview Holdings Limited
CEO/ Preview Technologies Limited
Sr. Executive VP/ BluSheet LLC

Phone: +8801717530114
Tel: +880 9611 738 439 (Office)

On Sun, Apr 21, 2019, 10:01 PM 'George (Cloud Platform Support)' via Google
App Engine  wrote:

> Hello Shaharia,
>
> You should have a look at the "Getting Support for Google Cloud Platform"
> documentation page
> ,
> "Contacting Technical support" sub-chapter, and proceed in the accordance
> with the instructions provided there.
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Google App Engine" group.
> To unsubscribe from this topic, visit
> https://groups.google.com/d/topic/google-appengine/uxLbmkWZPqM/unsubscribe
> .
> To unsubscribe from this group and all its topics, send an email to
> google-appengine+unsubscr...@googlegroups.com.
> To post to this group, send email to google-appengine@googlegroups.com.
> Visit this group at https://groups.google.com/group/google-appengine.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/google-appengine/d7810f2b-55cb-41f4-8c50-5e1738a9d042%40googlegroups.com
> 
> .
> For more options, visit https://groups.google.com/d/optout.
>

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2019-04-21 Thread 'George (Cloud Platform Support)' via Google App Engine
Hello Shaharia, 

You should have a look at the "Getting Support for Google Cloud Platform" 
documentation page 
, 
"Contacting Technical support" sub-chapter, and proceed in the accordance 
with the instructions provided there. 

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Re: [google-appengine] Re: Max 10,000 file limit is not suitable for modern full featured wordpress site or any PHP app

2019-04-21 Thread Shaharia Azam
From the GCP Console quota request, I couldn't find any option to 
increase this specific file limit quota on App Engine section. This 
quota is changeable? I didn't know that. So what would happen if I don't 
have any support package, to send a quota increase request, I have to 
upgrade my support package first. This is really inconvenience and 
should not be welcomed by public GCP user.


So in this situation, what can I do?

- Shaharia


On ১৬/৪/১৯ ৪:৩৯ AM, 'Nicolas (Google Cloud Platform Support)' via Google 
App Engine wrote:


Hi Shaharia,


Thank you for bringing those inconveniences that you are experiencing 
, I’ll make sure to relay those to the App Engine engineering team.



In the meantime for the default 10,000 file upload issue, if you have 
a Silver, Gold, or Platinum support package you can contact a support 
representative [2] to file a proper quota increase request.



Also concerning the SMTP port 25 being block you are right we block it 
because of the risk of abuse [3] you could also be interested in other 
alternative solution like SendGrid, MAilgun or Mailjet [4].



We value our customers and take into consideration every feedback 
about our products.



[1] https://cloud.google.com/appengine/quotas#When_a_Resource_is_Depleted

[2] https://cloud.google.com/support/docs/#contacting_technical_support

[3] https://cloud.google.com/compute/docs/tutorials/sending-mail/

[4]https://cloud.google.com/compute/docs/tutorials/sending-mail/#choosing_an_email_service_to_use

On Monday, April 15, 2019 at 9:51:02 AM UTC-4, Shaharia Azam wrote:

Hello Everyone,
I know this is a common questions but actually this is now
becoming more and more strange to me day by day. Why Google still
feels about the hard limit related to max 10,000 file? If I want
to install Wordpress latest version with any premium themes, few
e-commerce related mandatory plugins then easily from the
beginning of my development this would cross 10,000 files.

We are a web solution provider company and we are facing few very
hard questions that is forbidding us to suggest GCP to our
client's for their needs.

1. Advance & Full featured E-Commerce site powered by Wordpress
due to 10,000 file limit issue.
2. SMTP outgoing issue due to block of Port 25. Even our own
cPanel server is hosted on AWS for that. Rest of our servers that
doesn't need email communication are on GCP.

Does Google think that it is irrelevant? Even from the quota
request page, this file limit quota can't be increased. In this
case, not only us but also lots of people are going away from
using GCP and specially Google App Engine (our use case depends on
it). So I want to hear something from any internal team members
about this. Is there any plan in future to remove this limit or
increase this limit or you are suggesting us to go away from App
engine to somewhere else?

- @shaharia

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