keeping csaAll and csaTotals for a long time in pfa

2012-10-16 Thread Kayhan Tanriverir
 Hi

In ZOsV1R12 /pfapath/PFA_COMMON_STORAGE_USAGE/data/  directory is keeping 
csaAll and csaTotals for a long time. It is never deleting. How can I delete 
the old datas from data directory.  
 
Iyi calismalar, Saygilar / Regards

Kayhan Tanriverir
Vizyon BT
Uzman Sistem Programcisi / Senior Systems Programmer 
(Please consider the environment before printing this e-mail)

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


turn off WARNING and CAUTION messages in pdf

2012-10-16 Thread Bonno, Tuco
cross-posted to ibm-main, ispf listserver communities

this is in both z/os  1.11 and 1.13

whenever I edit into various members of various pds-s using PDF under ISPF, at 
the top of the very first screen I get a series of white “caution” and 
“warning” messages, e.g.,  (and it happens in just about every member I edit 
into, some combination[s] of the following) :

-CAUTION-  profile changed to NUMBER OFF from NUMBER ON STD. data does not have 
valid standard numbers
and/or
-CAUTION- profile changed to CAPS ON (from CAPS OFF) because the data does not 
contian any lower case characters
and/or
-Warning- the UNDO command is not available until you change your edit profile 
usind the command RECOVERY ON.
   and there are others as well 

I understand what these messages mean, and I know what to do to change the 
conditions they describe.  but I do NOT want to change the conditions they 
describe, e.g, re: the “warning” message, I do NOT want to change the edit 
profile back to RECOVERY ON.

What I DO want to do is to totally SUPPRESS all those white ‘cautions’ and 
‘warnings’ , so that they do not appear at all.
(yes, I know, a “RESET” command at the ‘command ===  ‘  will make them go 
away, but I’m getting tired of that; I’m editting in and out of dozens of pds-s 
a day, and I’m just tired of  it.  I want them simply not to appear at all.)

I have consulted (RTFM!!) the “ISPF Pannning and Customization” manual, as well 
as volumes 1 and 2 of “ISPF User’s Guide” to no avail.

Has anyone ever done this successfully? if so, how?
TIA

/s/ tuco bonno;
Graduate, College of Conflict Management;
University of SouthEast Asia;
I partied on the Ho Chi Minh Trail - tiến lên !! 


--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: turn off WARNING and CAUTION messages in pdf

2012-10-16 Thread Stocker, Herman
Have you tried NOTE OFF in the profile?


Regards,
Herman Stocker

It is impossible to make anything foolproof, because fools are so ingenious.
 -- Robert Heinlein


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Bonno, Tuco
Sent: Tuesday, October 16, 2012 7:57 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: turn off WARNING and CAUTION messages in pdf

cross-posted to ibm-main, ispf listserver communities

this is in both z/os  1.11 and 1.13

whenever I edit into various members of various pds-s using PDF under ISPF, at 
the top of the very first screen I get a series of white “caution” and 
“warning” messages, e.g.,  (and it happens in just about every member I edit 
into, some combination[s] of the following) :

-CAUTION-  profile changed to NUMBER OFF from NUMBER ON STD. data does not have 
valid standard numbers and/or
-CAUTION- profile changed to CAPS ON (from CAPS OFF) because the data does not 
contian any lower case characters and/or
-Warning- the UNDO command is not available until you change your edit profile 
usind the command RECOVERY ON.
   and there are others as well 

I understand what these messages mean, and I know what to do to change the 
conditions they describe.  but I do NOT want to change the conditions they 
describe, e.g, re: the “warning” message, I do NOT want to change the edit 
profile back to RECOVERY ON.

What I DO want to do is to totally SUPPRESS all those white ‘cautions’ and 
‘warnings’ , so that they do not appear at all.
(yes, I know, a “RESET” command at the ‘command ===  ‘  will make them go 
away, but I’m getting tired of that; I’m editting in and out of dozens of pds-s 
a day, and I’m just tired of  it.  I want them simply not to appear at all.)

I have consulted (RTFM!!) the “ISPF Pannning and Customization” manual, as well 
as volumes 1 and 2 of “ISPF User’s Guide” to no avail.

Has anyone ever done this successfully? if so, how?
TIA

/s/ tuco bonno;
Graduate, College of Conflict Management; University of SouthEast Asia; I 
partied on the Ho Chi Minh Trail - tiến lên !! 


--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

 ---

The sender believes that this E-mail and any attachments were free of any
virus, worm, Trojan horse, and/or malicious code when sent. This message and
its attachments could have been infected during transmission. By reading the
message and opening any attachments, the recipient accepts full
responsibility for taking protective and remedial action about viruses and
other defects. The sender's employer is not liable for any loss or damage
arising in any way from this message or its attachments.

 ---


--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: keeping csaAll and csaTotals for a long time in pfa

2012-10-16 Thread Knutson, Sam
Do you have the PTF for  APAR OA38786 applied?
If not you might install that.  If you do you should contact IBM.  You should 
not have to do any cleanup of data from the directory manually it is supposed 
to be done automagically.


    Best Regards, 

    Sam Knutson, GEICO 
    System z Team Leader 
    mailto:sknut...@geico.com 
    (office)  301.986.3574 
    (cell) 301.996.1318
  
Think big, act bold, start simple, grow fast... 

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Kayhan Tanriverir
Sent: Tuesday, October 16, 2012 3:56 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: keeping csaAll and csaTotals for a long time in pfa

 Hi

In ZOsV1R12 /pfapath/PFA_COMMON_STORAGE_USAGE/data/  directory is keeping 
csaAll and csaTotals for a long time. It is never deleting. How can I delete 
the old datas from data directory.  
 
Iyi calismalar, Saygilar / Regards

Kayhan Tanriverir
Vizyon BT
Uzman Sistem Programcisi / Senior Systems Programmer (Please consider the 
environment before printing this e-mail)

--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

This email/fax message is for the sole use of the intended
recipient(s) and may contain confidential and privileged information.
Any unauthorized review, use, disclosure or distribution of this
email/fax is prohibited. If you are not the intended recipient, please
destroy all paper and electronic copies of the original message.

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: turn off WARNING and CAUTION messages in pdf

2012-10-16 Thread Bonno, Tuco
yes; doesn’t  work.

thanks anyway.



-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Stocker, Herman
Sent: Tuesday, 16 October, 2012 08:07 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: turn off WARNING and CAUTION messages in pdf

Have you tried NOTE OFF in the profile?


Regards,
Herman Stocker

It is impossible to make anything foolproof, because fools are so ingenious.
 -- Robert Heinlein


-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Bonno, Tuco
Sent: Tuesday, October 16, 2012 7:57 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: turn off WARNING and CAUTION messages in pdf

cross-posted to ibm-main, ispf listserver communities

this is in both z/os  1.11 and 1.13

whenever I edit into various members of various pds-s using PDF under ISPF, at 
the top of the very first screen I get a series of white “caution” and 
“warning” messages, e.g.,  (and it happens in just about every member I edit 
into, some combination[s] of the following) :

-CAUTION-  profile changed to NUMBER OFF from NUMBER ON STD. data does not have 
valid standard numbers and/or
-CAUTION- profile changed to CAPS ON (from CAPS OFF) because the data does not 
contian any lower case characters and/or
-Warning- the UNDO command is not available until you change your edit profile 
usind the command RECOVERY ON.
   and there are others as well 

I understand what these messages mean, and I know what to do to change the 
conditions they describe.  but I do NOT want to change the conditions they 
describe, e.g, re: the “warning” message, I do NOT want to change the edit 
profile back to RECOVERY ON.

What I DO want to do is to totally SUPPRESS all those white ‘cautions’ and 
‘warnings’ , so that they do not appear at all.
(yes, I know, a “RESET” command at the ‘command ===  ‘  will make them go 
away, but I’m getting tired of that; I’m editting in and out of dozens of pds-s 
a day, and I’m just tired of  it.  I want them simply not to appear at all.)

I have consulted (RTFM!!) the “ISPF Pannning and Customization” manual, as well 
as volumes 1 and 2 of “ISPF User’s Guide” to no avail.

Has anyone ever done this successfully? if so, how?
TIA

/s/ tuco bonno;
Graduate, College of Conflict Management; University of SouthEast Asia; I 
partied on the Ho Chi Minh Trail - tiến lên !! 


--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

 ---

The sender believes that this E-mail and any attachments were free of any 
virus, worm, Trojan horse, and/or malicious code when sent. This message and 
its attachments could have been infected during transmission. By reading the 
message and opening any attachments, the recipient accepts full responsibility 
for taking protective and remedial action about viruses and other defects. The 
sender's employer is not liable for any loss or damage arising in any way from 
this message or its attachments.

 ---


--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: turn off WARNING and CAUTION messages in pdf

2012-10-16 Thread Ted MacNEIL
Has anyone ever done this successfully? if so, how?

I'd try putting a RESET in your start-up EDIT macro.

-
Ted MacNEIL
eamacn...@yahoo.ca
Twitter: @TedMacNEIL

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: turn off WARNING and CAUTION messages in pdf

2012-10-16 Thread Bonno, Tuco
thank you.  
yes, that works.

/s/ tuco

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Ted MacNEIL
Sent: Tuesday, 16 October, 2012 08:40 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: turn off WARNING and CAUTION messages in pdf

Has anyone ever done this successfully? if so, how?

I'd try putting a RESET in your start-up EDIT macro.

-
Ted MacNEIL
eamacn...@yahoo.ca
Twitter: @TedMacNEIL

--
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: COBOL Compiler Question

2012-10-16 Thread John Weber
Yes.  Thanks!

The LE initialization using LINK caused high CPU consumption.

The alternative was to use the IBM BINDER to bind theirs and the called program 
together.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Wayne Bickerdike
Sent: Monday, October 15, 2012 8:36 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: COBOL Compiler Question

Great information Frank. Excellent, thanks.

On Sat, Oct 13, 2012 at 11:11 AM, Frank Swarbrick frank.swarbr...@yahoo.com 
wrote:
 What is CTRCOBMOD?

 If you do a COBOL static call, or even a COBOL dynamic call, you are for the 
 most part not using CICS services to invoke your routine.  For static I don't 
 think CICS knows or cares at all.  For a dynamic call I think a CICS service 
 is invoked by the COBOL/LE runtime to load the module, but from there its 
 basically COBOL.

 If you have no CICS commands inside the called module you don't have 
 to do anything special with the called module.  You compile it just as 
 a batch COBOL program.  (You still don't want to use things that 
 directly invoke MVS services, though, such as COBOL I/O, etc.)

 If you have CICS commands you have a couple options.  Others will probably 
 tell you about the way that I do not prefer.  What I prefer is the following:

 Place the following at the top of the called modules source code:
 PROCESS CICS('NOLINKAGE')
 (This assumes you're using the COBOL/CICS integrated preprocessor; if 
 you still use the CICS translator then specify the NOLINKAGE 
 translator option in the appropriate manner.)

 By doing this, the CICS translator/preprocessor will not add the implicit 
 DFHEIBLK and DFHCOMMAREA fields to the COBOL LINKAGE SECTION and PROCEDURE 
 DIVISION USING.  This allows you to do a COBOL CALL to the routine just like 
 you would in a batch program, i.e.:

 CALL 'MYSUBR' USING PARM-1, PARM-2, PARM-3.

 In your example below you could just do:
 CALL 'PROGRAM1' USING WS-COMMAREA

 Your called routine, if executing a CICS command, still needs to have the 
 DFHEIBLK area; you just have to add it explicitly.  Add the following to your 
 LINKAGE SECTION:

  COPY DFHEIBLC.

 Then add the following to the beginning of your PROCEDURE DIVISION:
  exec cics address
  eib (address of dfheiblk)
  end-exec

 You now have DFHEIBLK addressability without requiring it to be passed as a 
 parameter from your calling program.

 For the most part your called program can stay the same.  You must 
 eliminate any EXEC CICS RETURN statements, though, and replace them 
 with a COBOL GOBACK.  If you do EXEC CICS RETURN it behaves as if the 
 calling program executed it, and most likely will not be what you want 
 (which is to go back to the caller, not to return to CICS).  This is 
 because to CICS your calling program and your called program ARE THE 
 SAME PROGRAM.  With EXEC CICS LINK you go up a level, and a RETURN 
 goes back down.  With COBOL CALL you do not go up a level, so if you 
 do RETURN you still go back a level, which is probably back to CICS 
 (unless your caller was LINKed to...)

 Anyway, once you get a few things straight there's not much to it.
 I'm sure that a static call gives the best performance.
 I believe a dynamic call is still better than a LINK because when you do a 
 LINK you enter and initialize a new LE enclave each time.

 Which brings up another caveat.  If you do a CALL to the same program from 
 the same program multiple times within a task it behaves exactly as how this 
 behaves in batch.  That is, your WORKING STORAGE section is initialized only 
 upon the first call.  This is different than CICS LINK where you get fresh 
 working-storage each time.  This can actually be quite an advantage, but you 
 have to make sure that your program that your currently LINKing to doesn't 
 depend on it.  If it does, there are a couple of things you can do:
 - Use the AS INITIAL clause of the COBOL PROGRAM-ID statement.
 - Do a COBOL CANCEL after each COBOL CALL (I don't recommend this, and I 
 don't think it even works if you do a static call).
 - Place any variables that you need initialized each time your program 
 is called in LOCAL-STORAGE SECTION rather than WORKING-STORAGE 
 SECTION.  (You could just put all of your variables in LOCAL STORAGE, 
 but I imagine this would have unwanted overhead.)
 - Leave everything in WORKING-STORAGE and add PROCEDURE DIVISION statements 
 to explicitly initialize any fields that require it.

 I would guess that options 3 (LOCAL STORAGE) or 4 (explicit initialization) 
 would give you the best performance.

 Have I forgotten anything?  Possibly.

 Have fun!

 Frank






 From: John Weber j...@fiteq.com
To: IBM-MAIN@LISTSERV.UA.EDU
Sent: Friday, October 12, 2012 5:21 PM
Subject: COBOL Compiler Question

We have a COBOL CICS module being called using the LINK command.

Here is the interface call:

EXEC CICS
LINK 

Re: Yan: keeping csaAll and csaTotals for a long time in pfa

2012-10-16 Thread Karla Arndt
Please open a PMR and pax the PFA_COMMON_STORAGE_USAGE/data directory to us and 
we'll take a look at it.  All of the PFA files should be self-maintaining and 
I'm not aware of any open issues in this area.

Also, please make sure you have all the latest PFA PTFs.  There have been a lot 
of changes lately to reduce false positive exceptions.

Karla Arndt
z/OS Predictive Failure Analysis

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: COBOL Compiler Question

2012-10-16 Thread Rick Arellanes
The COBOL Performance Tuning paper talks about the performance differences of 
using EXEC CICS LINK vs COBOL dynamic CALL. Perhaps this will be helpful to 
you. You can find the performance tuning paper on the COBOL page at: 
http://www.ibm.com/software/awdtools/cobol/library/ (scroll down near the 
bottom of the page). The most current one is Enterprise COBOL Version 4 Release 
2 Performance Tuning (which is at the top of the list). The CICS section starts 
on page 27.

Rick Arellanes
IBM COBOL Development and Performance


On Fri, 12 Oct 2012 23:21:59 +, John Weber j...@fiteq.com wrote:

We have a COBOL CICS module being called using the LINK command.

Here is the interface call:

EXEC CICS
LINK PROGRAM('PROGRAM1')
RESP(WS-RESP)
COMMAREA(WS-COMMAREA)
END-EXEC

However, it has been brought up that creating  a bound module instead of using 
LINK can speed up response time.

Is this binding compiler in question CTRCOBMOD?  If so, is this worth pursuing?

Thanks a lot...

John

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: IBM, id's to open pmr's, lot$a $$$$ now involved?...

2012-10-16 Thread Brian France

Howdy Barb,
 See imbedded below...

On 10/16/2012 12:59 PM, ibmmain wrote:

Brian,


Well we had such a pleasant phone call on Friday with IBM reps on this
subject. Much to our DISMAY, they maintain that this access was never
free and that promoting web sites costs money.

I think what you're seeing here is that someone at IBM screwed up royally. It 
all comes out because IBM now 'consolidates' their many tools on different 
platforms into one (named SR), and SR is built on assumptions that IBM came up 
with in their ivory tower. SR exposes that most of the customer data bases are 
equally screwed up. New customer numbers are assigned sometimes on a 
product-by-product basis, and it is sufficient for one manager at your site 
signing off on something like this six years ago for you now to have a binding 
contract that does not include opening problems electronically.
 Yes, I do believe you're totally correct on this. I kinda 
had been thinking that especially since we had the meeting Friday and I 
kept hearing the same over and over, IBMLINK is what I know, not the 
other URL's. And it continues to highly urinate me that they don't have 
the guts, nads, choose your optimum word here, to admit it OR even more 
importantly, notify upfront. Somewhere in there I have to think breach 
of contract when you take away access without notification...




I have seen this when IBM forced session manager on us (instead of NetView 
Access) by the simple expedient of silently terminating the NVAS licence in our 
contract and substituting session manager instead. We had never agreed to that, 
but my boss had signed off on it when the contract was up for renewal and there 
we were. More recently, when Sterling was bought by IBM, IBM was incapable of 
putting the NDM licence under the same contract we have always had opened PMRs 
under. IBM silently opened a new customer number just for NDM and made a 
colleague of mine admin for it. Need I mention that none of us could access 
that customer number?

I feel your pain. This is certainly NO customer service at all. In the long 
run, it is one more nail in z/OSs coffin
   Yes the pounding of nails at IBM is just astounding. A bigot of 
them I've been, but no more...

.

Barbara Nitz

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


--

--

Brian W. France
Systems Administrator (Mainframe)
Pennsylvania State University
Administrative Information Services - Infrastructure/SYSARC
Rm 25 Shields Bldg., University Park, Pa. 16802
814-863-4739
b...@psu.edu mailto:b...@psu.edu

To make an apple pie from scratch, you must first invent the universe.

Carl Sagan

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: IBM, id's to open pmr's, lot$a $$$$ now involved?...

2012-10-16 Thread Clark Morris
On 16 Oct 2012 10:26:59 -0700, in bit.listserv.ibm-main Bri9an France
wrote:

You who are still in the field (I'm retired but am open to contracts)
are between the rock and the hard place.  I doubt the other operating
systems vendors are so stupid but I know that I wouldn't want to give
management migration ideas.  Unfortunately the people who have the
clout in an organization to get IBM to back down and smarten up are in
all too many cases the ones who are looking for more reasons to bite
the bullet and migrate.  Possibly one line of attack is seriously
reviewing the other environments for applicability to your
organization (Windows, Linux, Solaris, Unix of choice, etc.) and
seeing if you would like using them.  If there is an alternative you
can promote and live with then it is worth starting to push back
against these IBM policies.  In the meanwhile, as a shareholder I am
embarrassed by IBM's chutzpah in charging large amounts for an
unreliable product (SR and related, not zOS).

Clark Morris
 
Howdy Barb,
  See imbedded below...

On 10/16/2012 12:59 PM, ibmmain wrote:
 Brian,

 Well we had such a pleasant phone call on Friday with IBM reps on this
 subject. Much to our DISMAY, they maintain that this access was never
 free and that promoting web sites costs money.
 I think what you're seeing here is that someone at IBM screwed up royally. 
 It all comes out because IBM now 'consolidates' their many tools on 
 different platforms into one (named SR), and SR is built on assumptions that 
 IBM came up with in their ivory tower. SR exposes that most of the customer 
 data bases are equally screwed up. New customer numbers are assigned 
 sometimes on a product-by-product basis, and it is sufficient for one 
 manager at your site signing off on something like this six years ago for 
 you now to have a binding contract that does not include opening problems 
 electronically.
  Yes, I do believe you're totally correct on this. I kinda 
had been thinking that especially since we had the meeting Friday and I 
kept hearing the same over and over, IBMLINK is what I know, not the 
other URL's. And it continues to highly urinate me that they don't have 
the guts, nads, choose your optimum word here, to admit it OR even more 
importantly, notify upfront. Somewhere in there I have to think breach 
of contract when you take away access without notification...


 I have seen this when IBM forced session manager on us (instead of NetView 
 Access) by the simple expedient of silently terminating the NVAS licence in 
 our contract and substituting session manager instead. We had never agreed 
 to that, but my boss had signed off on it when the contract was up for 
 renewal and there we were. More recently, when Sterling was bought by IBM, 
 IBM was incapable of putting the NDM licence under the same contract we have 
 always had opened PMRs under. IBM silently opened a new customer number just 
 for NDM and made a colleague of mine admin for it. Need I mention that none 
 of us could access that customer number?

 I feel your pain. This is certainly NO customer service at all. In the long 
 run, it is one more nail in z/OSs coffin
Yes the pounding of nails at IBM is just astounding. A bigot of 
them I've been, but no more...
 .

 Barbara Nitz

 --
 For IBM-MAIN subscribe / signoff / archive access instructions,
 send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

-- 

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: IBM, id's to open pmr's, lot$a $$$$ now involved?...

2012-10-16 Thread Scott Ford
I don't disagree with either of you. Customer service is lacking with a lot of 
vendors. But on the flip side I will tell you from experience a lot of 
customers are lacking talent in the systems arena. This isn't a big surprise a 
lot of guys my age are retiring or retired. We go above and beyond usually in 
service on our products because of our size.

Scott ford
www.identityforge.com

Tell me and I'll forget; show me and I may remember; involve me and I'll 
understand. - Chinese Proverb


On Oct 16, 2012, at 1:26 PM, Brian France b...@psu.edu wrote:

 Howdy Barb,
 See imbedded below...
 
 On 10/16/2012 12:59 PM, ibmmain wrote:
 Brian,
 
 Well we had such a pleasant phone call on Friday with IBM reps on this
 subject. Much to our DISMAY, they maintain that this access was never
 free and that promoting web sites costs money.
 I think what you're seeing here is that someone at IBM screwed up royally. 
 It all comes out because IBM now 'consolidates' their many tools on 
 different platforms into one (named SR), and SR is built on assumptions that 
 IBM came up with in their ivory tower. SR exposes that most of the customer 
 data bases are equally screwed up. New customer numbers are assigned 
 sometimes on a product-by-product basis, and it is sufficient for one 
 manager at your site signing off on something like this six years ago for 
 you now to have a binding contract that does not include opening problems 
 electronically.
 Yes, I do believe you're totally correct on this. I kinda had 
 been thinking that especially since we had the meeting Friday and I kept 
 hearing the same over and over, IBMLINK is what I know, not the other URL's. 
 And it continues to highly urinate me that they don't have the guts, nads, 
 choose your optimum word here, to admit it OR even more importantly, notify 
 upfront. Somewhere in there I have to think breach of contract when you take 
 away access without notification...
 
 
 I have seen this when IBM forced session manager on us (instead of NetView 
 Access) by the simple expedient of silently terminating the NVAS licence in 
 our contract and substituting session manager instead. We had never agreed 
 to that, but my boss had signed off on it when the contract was up for 
 renewal and there we were. More recently, when Sterling was bought by IBM, 
 IBM was incapable of putting the NDM licence under the same contract we have 
 always had opened PMRs under. IBM silently opened a new customer number just 
 for NDM and made a colleague of mine admin for it. Need I mention that none 
 of us could access that customer number?
 
 I feel your pain. This is certainly NO customer service at all. In the long 
 run, it is one more nail in z/OSs coffin
   Yes the pounding of nails at IBM is just astounding. A bigot of them 
 I've been, but no more...
 .
 
 Barbara Nitz
 
 --
 For IBM-MAIN subscribe / signoff / archive access instructions,
 send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
 
 -- 
 
 -- 
 
 Brian W. France
 Systems Administrator (Mainframe)
 Pennsylvania State University
 Administrative Information Services - Infrastructure/SYSARC
 Rm 25 Shields Bldg., University Park, Pa. 16802
 814-863-4739
 b...@psu.edu mailto:b...@psu.edu
 
 To make an apple pie from scratch, you must first invent the universe.
 
 Carl Sagan
 
 --
 For IBM-MAIN subscribe / signoff / archive access instructions,
 send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: IBM, id's to open pmr's, lot$a $$$$ now involved?...

2012-10-16 Thread Brian France
I deal with other vendors like CA for ACF2 and MIM, and Syncsort. 
NEITHER charges me for electronic support. It comes with the product as 
it should. Support has been stellar whether it be an actual bug in the 
code or a fubar on my part. The people in tech support I've worked with 
in IBM the same can be said. The same can not be said for IBM and what 
they want to and now are going to charge for versus CA or Syncsort.  I'm 
10 years out on retirement and sure do hope to see this new IBM thinking 
go by the way side or I'm afraid there wont be an IBM left. I never 
thought I'd see the day that my favorite platform is being killed from 
within.



On 10/16/2012 6:00 PM, Scott Ford wrote:

I don't disagree with either of you. Customer service is lacking with a lot of 
vendors. But on the flip side I will tell you from experience a lot of 
customers are lacking talent in the systems arena. This isn't a big surprise a 
lot of guys my age are retiring or retired. We go above and beyond usually in 
service on our products because of our size.

Scott ford
www.identityforge.com

Tell me and I'll forget; show me and I may remember; involve me and I'll 
understand. - Chinese Proverb


On Oct 16, 2012, at 1:26 PM, Brian France b...@psu.edu wrote:


Howdy Barb,
 See imbedded below...

On 10/16/2012 12:59 PM, ibmmain wrote:

Brian,


Well we had such a pleasant phone call on Friday with IBM reps on this
subject. Much to our DISMAY, they maintain that this access was never
free and that promoting web sites costs money.

I think what you're seeing here is that someone at IBM screwed up royally. It 
all comes out because IBM now 'consolidates' their many tools on different 
platforms into one (named SR), and SR is built on assumptions that IBM came up 
with in their ivory tower. SR exposes that most of the customer data bases are 
equally screwed up. New customer numbers are assigned sometimes on a 
product-by-product basis, and it is sufficient for one manager at your site 
signing off on something like this six years ago for you now to have a binding 
contract that does not include opening problems electronically.

 Yes, I do believe you're totally correct on this. I kinda had been 
thinking that especially since we had the meeting Friday and I kept hearing the 
same over and over, IBMLINK is what I know, not the other URL's. And it 
continues to highly urinate me that they don't have the guts, nads, choose your 
optimum word here, to admit it OR even more importantly, notify upfront. 
Somewhere in there I have to think breach of contract when you take away access 
without notification...


I have seen this when IBM forced session manager on us (instead of NetView 
Access) by the simple expedient of silently terminating the NVAS licence in our 
contract and substituting session manager instead. We had never agreed to that, 
but my boss had signed off on it when the contract was up for renewal and there 
we were. More recently, when Sterling was bought by IBM, IBM was incapable of 
putting the NDM licence under the same contract we have always had opened PMRs 
under. IBM silently opened a new customer number just for NDM and made a 
colleague of mine admin for it. Need I mention that none of us could access 
that customer number?

I feel your pain. This is certainly NO customer service at all. In the long 
run, it is one more nail in z/OSs coffin

   Yes the pounding of nails at IBM is just astounding. A bigot of them 
I've been, but no more...

.

Barbara Nitz

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--

--

Brian W. France
Systems Administrator (Mainframe)
Pennsylvania State University
Administrative Information Services - Infrastructure/SYSARC
Rm 25 Shields Bldg., University Park, Pa. 16802
814-863-4739
b...@psu.edu mailto:b...@psu.edu

To make an apple pie from scratch, you must first invent the universe.

Carl Sagan

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


--

--

Brian W. France
Systems Administrator (Mainframe)
Pennsylvania State University
Administrative Information Services - Infrastructure/SYSARC
Rm 25 Shields Bldg., University Park, Pa. 16802
814-863-4739
b...@psu.edu mailto:b...@psu.edu

To make an apple pie from scratch, you must first invent the universe.

Carl Sagan

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the 

Re: IBM, id's to open pmr's, lot$a $$$$ now involved?...

2012-10-16 Thread Charles Mills
A vendor has to charge for its services and they are entitled to charge as
they wish but there is no question that it is just plain goofy to give 800
number support at no additional charge, but to charge extra to use the Web.
Totally backwards.

Charles

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On
Behalf Of Brian France
Sent: Tuesday, October 16, 2012 4:04 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: IBM, id's to open pmr's, lot$a  now involved?...

I deal with other vendors like CA for ACF2 and MIM, and Syncsort. 
NEITHER charges me for electronic support. It comes with the product as it
should. Support has been stellar whether it be an actual bug in the code or
a fubar on my part. The people in tech support I've worked with in IBM the
same can be said. The same can not be said for IBM and what they want to and
now are going to charge for versus CA or Syncsort.  I'm
10 years out on retirement and sure do hope to see this new IBM thinking go
by the way side or I'm afraid there wont be an IBM left. I never thought I'd
see the day that my favorite platform is being killed from within.

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: NY Metro NaSPA Chapter Meeting: Tuesday, 30 October 2012

2012-10-16 Thread Robert Rogers
Ed, I think you are thinking of an other Bob Rogers - perhaps my red-headed 
evil twin who once worked at the Washington System Center. This is the old MVS 
Bob Rogers.

On Tuesday, October 16, 2012 12:34:42 AM UTC-4, Ed Gould wrote:
 I am surprised Rogers has survived (actually good for him) After they  
 
 fiasco at the system center picnic I though he would have ended up in  
 
 podunk iowa selling card punches.
 
 
 
 Ed
 
 
 
 On Oct 15, 2012, at 4:29 PM, Edward Jaffe wrote:
 
 
 
  On 10/14/2012 9:29 PM, Mark Nelson wrote:
 
  The next meeting of the NY Metro NaSPA Chapter will be on Tuesday, 30
 
  October, 2012, in room 1219 at the IBM Building at 590 Madison  
 
  Avenue, New
 
  York City, from 10:00 AM until 4:30 PM. We are following the same
 
  registration process as we followed for our March 2012 meeting.  
 
  Please see
 
  below for the details. Sessions for the day include:
 
 
 
 
 
  What System z can do that Intel based Systems can�t, David  
 
  Rhoderick,
 
  Manager of the IBM Software Group System z Competitive Project Office
 
The What and Why of System z Millicode, Bob Rogers, Distinguished
 
  Engineer, IBM
 
 
 
  Wow! Talk about distinguished guests! It's not often I wished I  
 
  lived in the New York City area...
 
 
 
  -- 
 
  Edward E Jaffe
 
  Phoenix Software International, Inc
 
  831 Parkview Drive North
 
  El Segundo, CA 90245
 
  310-338-0400 x318
 
  edja...@phoenixsoftware.com
 
  http://www.phoenixsoftware.com/
 
 
 
  --
 
  For IBM-MAIN subscribe / signoff / archive access instructions,
 
  send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
 
 
 
 --
 
 For IBM-MAIN subscribe / signoff / archive access instructions,
 
 send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Re: Using zIIP engine

2012-10-16 Thread Russ Teubner
Hi Don,

I concur with Sam.  Scheduling work as an Enclave SRB is necessary, but
not sufficient.  You must also use an IBM licensed API to define/manage
the Enclave's zIIP eligibility.  The API is part of the materials that IBM
may license to ISVs.

More to the point of your question... As part of our zIIP-enablement RD
we compared the cost of: (a) frequently starting Enclave SRBs, and (b)
using a persistent Enclave SRB in conjunction with MVS Suspend/Resume
services.  We actually ended up using both techniques in our product
(although in different situations).

Russ Teubner
HostBridge

-Original Message-
From: Sam Siegel [mailto:s...@pscsi.net]
Sent: Tuesday, October 16, 2012 9:15 AM
Subject: Re: Using zIIP engine

Don - contact IBM partner world.  You need to sign a license and
confidentiality agreement to obtain documentation needed to run on a zIIP.
License is only available to ISV devs.  ,ot to in-house commercial cust.
Sam
--Original Message--
From: Donald Likens
Sender: IBM Mainframe Discussion List
To: IBM-MAIN@LISTSERV.UA.EDU
ReplyTo: IBM Mainframe Discussion List
Subject: Using zIIP engine
Sent: Oct 16, 2012 7:09 AM

I am upgrading my product to use the zIIP engine. It is my understanding
that to do this I must schedule an enclave SRB. I am confused here. WLM is
involved and there seems to be more to this. Can anyone explain? My only
purpose in using the zIIP is to reduce the GP CPU usage, so I plan on
issuing a dependent enclave SRB and wait for it to finish. Does anyone
have any gotchas to share?

I know this is contrary to SRB designed but would it be more efficient to
have one preemptable SRB running forever and use wait and post to control
or simply schedule the SRB and wait for it to complete?

--
For IBM-MAIN subscribe / signoff / archive access instructions, send email
to lists...@listserv.ua.edu with the message: INFO IBM-MAIN


Sent from my Verizon Wireless BlackBerry

--
For IBM-MAIN subscribe / signoff / archive access instructions, send email
to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

--
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN