Re: Knowledge Center bugs getting creative

[Susan Shumway]

Update: The coders already know about and are working on the issue, so 
it should be fixed soon.


-Sue Shumway


On 09/21/17 11:29 AM, Susan Shumway wrote:
Thanks, Chris. I notified the coders just in case it's something that 
they can tweak on the KC end.


-Sue Shumway


On 09/20/17 12:53 PM, Webster, Chris wrote:
I have seen the spinning TOC as well.  Happened last month.  I will 
take a video if it happens again.


...chris.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
On Behalf Of Susan Shumway

Sent: September-20-17 6:45 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

Wow, that was more entertaining than a screaming goat video! Good idea
re: the potential culprit. Let me know if it happens again and I'll 
alert the coders.


-Sue Shumway

On 09/20/17 7:25 AM, Ambros, Thomas wrote:
Could be worse.  You could be dealing with another vendor's support 
site that just got redesigned and now you can't search for a PTF by 
its id if you want to download it.  They removed the capability.  
Restoring the function is called an 'enhancement' with no timetable 
for correction.


That said, the day pdfs are no longer available and I have to use 
Knowledge Center exclusively is the day I retire early and I don't 
care if I am forced to live on leaves and insects.


Thomas Ambros
zEnterprise Operating Systems
zEnterprise Systems Management
518-436-6433

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
On Behalf Of Andrew Rowley
Sent: Wednesday, September 20, 2017 03:22
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

On 20/09/2017 4:27 PM, Tom Brennan wrote:

I'm in the northern hemisphere, and my table of contents is spinning,
but in the opposite direction!

Ok, not really.  I don't see any problem.

It only happened the once. I think it must have been a timing thing 
with the code to create the spinner while the TOC loads, I guess it 
spun the wrong thing.


If someone tried to report it as a bug they'd be asked what they were 
on I think. I had a bit of trouble believing it myself - it was only 
the next time when I saw the real spinner that I guessed what might 
be happening.


A good lesson for developers though - no matter how crazy a bug 
description sounds, it doesn't mean it's not real.





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IBM Poughkeepsie
chale...@us.ibm.com

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Re: Knowledge Center bugs getting creative

[Susan Shumway]

Thanks, Chris. I notified the coders just in case it's something that 
they can tweak on the KC end.


-Sue Shumway


On 09/20/17 12:53 PM, Webster, Chris wrote:

I have seen the spinning TOC as well.  Happened last month.  I will take a 
video if it happens again.

...chris.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: September-20-17 6:45 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

Wow, that was more entertaining than a screaming goat video! Good idea
re: the potential culprit. Let me know if it happens again and I'll alert the 
coders.

-Sue Shumway

On 09/20/17 7:25 AM, Ambros, Thomas wrote:

Could be worse.  You could be dealing with another vendor's support site that 
just got redesigned and now you can't search for a PTF by its id if you want to 
download it.  They removed the capability.  Restoring the function is called an 
'enhancement' with no timetable for correction.

That said, the day pdfs are no longer available and I have to use Knowledge 
Center exclusively is the day I retire early and I don't care if I am forced to 
live on leaves and insects.

Thomas Ambros
zEnterprise Operating Systems
zEnterprise Systems Management
518-436-6433

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU]
On Behalf Of Andrew Rowley
Sent: Wednesday, September 20, 2017 03:22
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

On 20/09/2017 4:27 PM, Tom Brennan wrote:

I'm in the northern hemisphere, and my table of contents is spinning,
but in the opposite direction!

Ok, not really.  I don't see any problem.


It only happened the once. I think it must have been a timing thing with the 
code to create the spinner while the TOC loads, I guess it spun the wrong thing.

If someone tried to report it as a bug they'd be asked what they were on I 
think. I had a bit of trouble believing it myself - it was only the next time 
when I saw the real spinner that I guessed what might be happening.

A good lesson for developers though - no matter how crazy a bug description 
sounds, it doesn't mean it's not real.




--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Sue Shumway
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IBM Poughkeepsie
chale...@us.ibm.com

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Re: Knowledge Center bugs getting creative

[Webster, Chris]

I have seen the spinning TOC as well.  Happened last month.  I will take a 
video if it happens again.

...chris.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Susan Shumway
Sent: September-20-17 6:45 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

Wow, that was more entertaining than a screaming goat video! Good idea
re: the potential culprit. Let me know if it happens again and I'll alert the 
coders.

-Sue Shumway

On 09/20/17 7:25 AM, Ambros, Thomas wrote:
> Could be worse.  You could be dealing with another vendor's support site that 
> just got redesigned and now you can't search for a PTF by its id if you want 
> to download it.  They removed the capability.  Restoring the function is 
> called an 'enhancement' with no timetable for correction.
> 
> That said, the day pdfs are no longer available and I have to use Knowledge 
> Center exclusively is the day I retire early and I don't care if I am forced 
> to live on leaves and insects.
> 
> Thomas Ambros
> zEnterprise Operating Systems
> zEnterprise Systems Management
> 518-436-6433
> 
> -Original Message-
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] 
> On Behalf Of Andrew Rowley
> Sent: Wednesday, September 20, 2017 03:22
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: Knowledge Center bugs getting creative
> 
> On 20/09/2017 4:27 PM, Tom Brennan wrote:
>> I'm in the northern hemisphere, and my table of contents is spinning, 
>> but in the opposite direction!
>>
>> Ok, not really.  I don't see any problem.
>>
> It only happened the once. I think it must have been a timing thing with the 
> code to create the spinner while the TOC loads, I guess it spun the wrong 
> thing.
> 
> If someone tried to report it as a bug they'd be asked what they were on I 
> think. I had a bit of trouble believing it myself - it was only the next time 
> when I saw the real spinner that I guessed what might be happening.
> 
> A good lesson for developers though - no matter how crazy a bug description 
> sounds, it doesn't mean it's not real.
> 
> 

--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

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Re: Knowledge Center bugs getting creative

[Roger Bolan]

More creative?  Yes. Bug? No.  Somehow that just feels to me like a
deliberate trick instead of a bug.  Something in the JavaScript or other
code.  It also seems more likely to be in the browser than the server to
me.  Check Google for ways to make web pages spin or rotate.

On Sep 19, 2017 11:34 PM, "Andrew Rowley" 
wrote:

> Knowledge Center bugs are getting more creative. I found the whole TOC
> spinning today:
>
> https://twitter.com/AndrewRowley10/status/910374514252484615
>
> (Why CICS 3.1.0? Because that's what the Google link led to.)
>
> --
> Andrew Rowley
> Black Hill Software
> +61 413 302 386
>
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>

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Re: Knowledge Center bugs getting creative

[Susan Shumway]

Wow, that was more entertaining than a screaming goat video! Good idea 
re: the potential culprit. Let me know if it happens again and I'll 
alert the coders.


-Sue Shumway

On 09/20/17 7:25 AM, Ambros, Thomas wrote:

Could be worse.  You could be dealing with another vendor's support site that 
just got redesigned and now you can't search for a PTF by its id if you want to 
download it.  They removed the capability.  Restoring the function is called an 
'enhancement' with no timetable for correction.

That said, the day pdfs are no longer available and I have to use Knowledge 
Center exclusively is the day I retire early and I don't care if I am forced to 
live on leaves and insects.

Thomas Ambros
zEnterprise Operating Systems
zEnterprise Systems Management
518-436-6433

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Andrew Rowley
Sent: Wednesday, September 20, 2017 03:22
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

On 20/09/2017 4:27 PM, Tom Brennan wrote:

I'm in the northern hemisphere, and my table of contents is spinning,
but in the opposite direction!

Ok, not really.  I don't see any problem.


It only happened the once. I think it must have been a timing thing with the 
code to create the spinner while the TOC loads, I guess it spun the wrong thing.

If someone tried to report it as a bug they'd be asked what they were on I 
think. I had a bit of trouble believing it myself - it was only the next time 
when I saw the real spinner that I guessed what might be happening.

A good lesson for developers though - no matter how crazy a bug description 
sounds, it doesn't mean it's not real.




--
Sue Shumway
z/OS Product Documentation Lead
IBM Poughkeepsie
chale...@us.ibm.com

--
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Re: Knowledge Center bugs getting creative

[Allan Staller]

Standard refrain:

The "new tools" are neither as reliable, functional or available as the "old 
tools" they are replacing.

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Andrew Rowley
Sent: Wednesday, September 20, 2017 12:34 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Knowledge Center bugs getting creative

Knowledge Center bugs are getting more creative. I found the whole TOC 
spinning today:

https://twitter.com/AndrewRowley10/status/910374514252484615

(Why CICS 3.1.0? Because that's what the Google link led to.)

-- 
Andrew Rowley
Black Hill Software
+61 413 302 386

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Re: Knowledge Center bugs getting creative

[Ambros, Thomas]

Could be worse.  You could be dealing with another vendor's support site that 
just got redesigned and now you can't search for a PTF by its id if you want to 
download it.  They removed the capability.  Restoring the function is called an 
'enhancement' with no timetable for correction. 

That said, the day pdfs are no longer available and I have to use Knowledge 
Center exclusively is the day I retire early and I don't care if I am forced to 
live on leaves and insects. 

Thomas Ambros
zEnterprise Operating Systems
zEnterprise Systems Management
518-436-6433

-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Andrew Rowley
Sent: Wednesday, September 20, 2017 03:22
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Knowledge Center bugs getting creative

On 20/09/2017 4:27 PM, Tom Brennan wrote:
> I'm in the northern hemisphere, and my table of contents is spinning, 
> but in the opposite direction!
>
> Ok, not really.  I don't see any problem.
>
It only happened the once. I think it must have been a timing thing with the 
code to create the spinner while the TOC loads, I guess it spun the wrong thing.

If someone tried to report it as a bug they'd be asked what they were on I 
think. I had a bit of trouble believing it myself - it was only the next time 
when I saw the real spinner that I guessed what might be happening.

A good lesson for developers though - no matter how crazy a bug description 
sounds, it doesn't mean it's not real.


-- 
Andrew Rowley
Black Hill Software
+61 413 302 386

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Re: Knowledge Center bugs getting creative

[Andrew Rowley]

On 20/09/2017 4:27 PM, Tom Brennan wrote:
I'm in the northern hemisphere, and my table of contents is spinning, 
but in the opposite direction!


Ok, not really.  I don't see any problem.

It only happened the once. I think it must have been a timing thing with 
the code to create the spinner while the TOC loads, I guess it spun the 
wrong thing.


If someone tried to report it as a bug they'd be asked what they were on 
I think. I had a bit of trouble believing it myself - it was only the 
next time when I saw the real spinner that I guessed what might be 
happening.


A good lesson for developers though - no matter how crazy a bug 
description sounds, it doesn't mean it's not real.



--
Andrew Rowley
Black Hill Software
+61 413 302 386

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Re: Knowledge Center bugs getting creative

[Tom Brennan]

Nice!  And I see you're in Australia.  I'm in the northern hemisphere, 
and my table of contents is spinning, but in the opposite direction!


Ok, not really.  I don't see any problem.

Andrew Rowley wrote:
Knowledge Center bugs are getting more creative. I found the whole TOC 
spinning today:


https://twitter.com/AndrewRowley10/status/910374514252484615

(Why CICS 3.1.0? Because that's what the Google link led to.)



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Knowledge Center bugs getting creative

[Andrew Rowley]

Knowledge Center bugs are getting more creative. I found the whole TOC 
spinning today:


https://twitter.com/AndrewRowley10/status/910374514252484615

(Why CICS 3.1.0? Because that's what the Google link led to.)

--
Andrew Rowley
Black Hill Software
+61 413 302 386

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