[Issue 126980] Crashes Page Styles

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oooforum (fr)  changed:

   What|Removed |Added

 CC||jim.av...@gmail.com

--- Comment #47 from oooforum (fr)  ---
*** Issue 126979 has been marked as a duplicate of this issue. ***

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--- Comment #46 from Matthias Seidel  ---
(In reply to Marcus from comment #45)
> @Matthias:
> Thanks for testing. Please see issue 125147. That fix is suggested for 4.1.4
> and it's also applying for this issue. So, no need to do any further action.

I know, that's why I changed it back from REOPENED to RESOLVED... ;-)

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--- Comment #45 from Marcus  ---
@Matthias:
Thanks for testing. Please see issue 125147. That fix is suggested for 4.1.4
and it's also applying for this issue. So, no need to do any further action.

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oooforum (fr)  changed:

   What|Removed |Added

 CC||ville...@t-online.de

--- Comment #44 from oooforum (fr)  ---
*** Issue 127180 has been marked as a duplicate of this issue. ***

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--- Comment #43 from Matthias Seidel  ---
I can confirm that I can promote/demote a chapter within navigator in 4.2.0dev
without crash.

So let's hope the code gets into 4.1.4.

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Matthias Seidel  changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|REOPENED|RESOLVED

--- Comment #42 from Matthias Seidel  ---
(In reply to David Paenson from comment #41)
> Writer also regularly crashes when, within Navigator, you attempt to Promote
> or Demote a chapter. Perhaps this is related: the capacity to open parallel
> processes, be it Style formatting or the Navigator, seems to me to be the
> problem.

There are several crashes related to this one.
But the code is fixed in trunk, so no need to reopen the issue.

You may install 4.2.0dev to see if your problem is solved. If not please open a
separate issue.

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David Paenson  changed:

   What|Removed |Added

 Resolution|FIXED   |---
 Status|RESOLVED|REOPENED

--- Comment #41 from David Paenson  ---
Writer also regularly crashes when, within Navigator, you attempt to Promote or
Demote a chapter. Perhaps this is related: the capacity to open parallel
processes, be it Style formatting or the Navigator, seems to me to be the
problem.

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--- Comment #40 from Matthias Seidel  ---
(In reply to jolatt from comment #39)
> Target Milestone: 4.2.0 
> Why not 4.1.4

For some reason I can not change it to 4.1.4.
It  is not in the list...

But related issue 125147 is a release blocker for 4.1.4!

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--- Comment #39 from jolatt  ---
Target Milestone: 4.2.0 
Why not 4.1.4

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Matthias Seidel  changed:

   What|Removed |Added

 Latest|--- |4.1.3
Confirmation in||

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Matthias Seidel  changed:

   What|Removed |Added

   See Also||https://bz.apache.org/ooo/s
   ||how_bug.cgi?id=125147

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Marcus  changed:

   What|Removed |Added

 Status|CONFIRMED   |RESOLVED
   Target Milestone|--- |4.2.0
 Resolution|--- |FIXED

--- Comment #38 from Marcus  ---
fixed in trunk

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--- Comment #37 from Matthias Seidel  ---
Tested with a 4.2.0 dev build of SVN r1761670 (Ubuntu 16.04.1 / 64bit) and the
problem is no longer visible!

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--- Comment #36 from Ariel Constenla-Haile  ---
This is reproducible in macOS by enabling VoiceOver

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--- Comment #35 from Matthias Seidel  ---
(In reply to hanya from comment #33)

> This is happen if you enable accessibility function of your desktop
> environment.

I have not (knowingly) enabled accessibility functions on Ubuntu 16.04.1.
Any way to disable them?

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--- Comment #34 from hanya  ---
Created attachment 85677
  --> https://bz.apache.org/ooo/attachment.cgi?id=85677=edit
Gdb log

Here is gdb log when the crash happen.

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--- Comment #33 from hanya  ---
I could reprecate the problem on Ubuntu 16.04.1 but not on Xubuntu 16.04. 
>From my observation, the reson is the same with issue 125147. The issue 126824
is caused by the same reson it seems.
This is happen if you enable accessibility function of your desktop
environment.

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--- Comment #32 from Matthias Seidel  ---
(In reply to Johnny Rosenberg from comment #31)
> (In reply to Matthias Seidel from comment #30)
> > (In reply to jolatt from comment #11)
>   ⁝
> > As indicated in comment #29, crashes do occur also with french language 
> > pack.
> 
> And Swedish; I can confirm that.

Issue 126824 seems related...

AOO 4.1.2 dutch version on linux.

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--- Comment #31 from Johnny Rosenberg  ---
(In reply to Matthias Seidel from comment #30)
> (In reply to jolatt from comment #11)
⁝
> As indicated in comment #29, crashes do occur also with french language pack.

And Swedish; I can confirm that.

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--- Comment #30 from Matthias Seidel  ---
(In reply to jolatt from comment #11)
> I tried (only with writer):
> 
> Apache_OpenOffice_4.2.0_Linux_x86-64_install-deb_en-US_2016-05-
> 03_03_38_55_1742057 and 4.1.2 en-US full installation. Both without crash.
> 
> 4.1.2 en-US full installation with German langpack crashed with German UI,
> with English UI no crash. Same behavior with 4.1.2_de full installation with
> en-US langpack.
> 
> BS: Ubuntu 16.04

I can confirm, that AOO 4.1.2 (en-GB) does crash on Ubuntu 16.04.1, when the
german language pack is installed and the user interface is set to german.
When switching back the user interface to english (UK) the crash does not
occur.

As indicated in comment #29, crashes do occur also with french language pack.

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--- Comment #29 from spyre  ---
In addition to comment #28, I can confirm the following with french AOO:

Crash with:
 AOO 4.1.2 (fr) on Linux Mint 18 (64 bit)

NO crash with:
 AOO 4.1.2 (fr) on Linux Mint 17 (64 bit)
 AOO 4.1.2 (fr) on Windows 7 (64 bit)

The same if it is started as root (sudo openoffice4): the crash does not occur.

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--- Comment #28 from Matthias Seidel  ---
I can confirm "crash on applying styles" with:
 AOO 4.1.2 (de) on Ubuntu 16.04.1 (64 bit)

NO crash with:
 AOO 4.1.2 (en-GB) on Ubuntu 16.04.1 (64 bit)

Further NO crash with:
 AOO 4.1.2 (de) on Xubuntu 16.04.1 (32 bit)
 AOO 4.1.2 (de) on Windows 7 (32 bit)
 AOO 4.1.2 (de) on Windows 8.1 (32 bit)
 AOO 4.1.2 (de) on OS/2 (32 bit)

So in my case it seems to be related to AOO german version on Ubuntu.
If it is started as root (sudo openoffice4) the crash does not occur.

Maybe a developer could join the discussion, so that we can isolate this bug?

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Johnny Rosenberg  changed:

   What|Removed |Added

 CC||gurus.knu...@gmail.com

--- Comment #27 from Johnny Rosenberg  ---
I have this bug with Ubuntu 14.04.
Someone suggested that the window manager could be the problem. I have Compiz
and I don't use the default settings. For instance, I use the desktop cube for
switching desktops.

No problems with LibreOffice (I have several versions installed, but NOT the
pre-installed Ubuntu version).

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Matthias Seidel  changed:

   What|Removed |Added

 CC||matthias.sei...@hamburg.de

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Matthias Seidel  changed:

   What|Removed |Added

 Status|UNCONFIRMED |CONFIRMED
 Ever confirmed|0   |1

--- Comment #26 from Matthias Seidel  ---
*** This issue has been confirmed by popular vote. ***

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spyre  changed:

   What|Removed |Added

 CC||jeanmarczam...@gmail.com

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--- Comment #25 from jolatt  ---
Still unconfirmed.

Is there an anti-AOO lobby?

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--- Comment #24 from jolatt  ---
(In reply to mroe from comment #23)
> I still work with Ubuntu 14.04. So at the moment I cannot test this issue.

Are you a software developer? If so, I don't understand that you don't use the
actual release of Ubuntu for testing.

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--- Comment #23 from mroe  ---
I still work with Ubuntu 14.04. So at the moment I cannot test this issue.

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--- Comment #22 from jolatt  ---
I don't understand why this bug is still unconfirmed.
You can't use AOO with Ubuntu 16.04. 

I don't like libreoffice.

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--- Comment #21 from jolatt  ---
Still UNCONFIRMED!

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--- Comment #20 from David Paenson  ---
Also crashes when searching for synonyms using Strg+F7 (or the menu). Does not
crash if programme is started with "sudo openoffice4".

Am not a programmer, but I have a hunch that the Thesaurus as well as the
Styles menu (and possibly other menus) need an extra process or thread. If the
programme is started as root, then Linux gives it green light to start parallel
processes, but not if started as ordinary user. Something to do with ownership
rights seems to me to be the cause.

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--- Comment #19 from David Paenson  ---
(In reply to jolatt from comment #18)
> Using an application with sudo ina singel user system may be o.k. but it's
> IMO very dodgy in a multiuser system.

Agreed. But at least we are getting closer to some sort of solution.

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--- Comment #18 from jolatt  ---
Using an application with sudo ina singel user system may be o.k. but it's IMO
very dodgy in a multiuser system.

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--- Comment #17 from David Paenson  ---
(In reply to billp from comment #14)
> AOO 4.1.2 on Ubuntu 16.04: I also see the "GailWindow" warning when opening
> AOO 4.1.2 from the command line and AOO 4.1.2 crashes with any use of the
> Styles and Formatting window. However, if AOO 4.1.2 is started as root using
> the sudo command, the warning does not appear and the Styles and Formatting
> window can be used without crashing AOO.
> 
> Older versions of AOO on Ubuntu 16.04: AOO 4.1.0 crashes but AOO 4.0.0 does
> not crash when using the Styles and Formatting window.

I can confirm this behaviour: "sudo openoffice4" starts the programme and I can
open the styles menu and at least delete a couple of superfluous user page
styles without the programme crashing.

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hanya  changed:

   What|Removed |Added

 CC||hanya.r...@gmail.com

--- Comment #16 from hanya  ---
Is this related to accessiblity issue, such as issue 125147 ?

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--- Comment #15 from oooforum (fr)  ---
(In reply to jolatt from comment #13)
> Starting AOO from a command line, you get a warning:
> (soffice:5794): WARNING **: Unknown type: GailWindow
Sounds like this thread:
https://forum.openoffice.org/en/forum/viewtopic.php?f=7=74601 and issue
124948

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--- Comment #14 from billp  ---
AOO 4.1.2 on Ubuntu 16.04: I also see the "GailWindow" warning when opening AOO
4.1.2 from the command line and AOO 4.1.2 crashes with any use of the Styles
and Formatting window. However, if AOO 4.1.2 is started as root using the sudo
command, the warning does not appear and the Styles and Formatting window can
be used without crashing AOO.

Older versions of AOO on Ubuntu 16.04: AOO 4.1.0 crashes but AOO 4.0.0 does not
crash when using the Styles and Formatting window.

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--- Comment #13 from jolatt  ---
I made further testings, with the result that the described behavior in my
comments 11 and 12 seems to be a subsidiary bug. 


New result is:
Selecting a style category results in a crash of AOO.

Starting AOO from a command line, you get a warning:
(soffice:5794): WARNING **: Unknown type: GailWindow

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--- Comment #12 from jolatt  ---
1. The Summary should be changed because paragraph styles crash AOO, too. E.g.
to "Crashes Page and Paragraph Styles"

2. The Importance should be raised because its a heavy bug for German users..

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--- Comment #11 from jolatt  ---
I tried (only with writer):

Apache_OpenOffice_4.2.0_Linux_x86-64_install-deb_en-US_2016-05-03_03_38_55_1742057
and 4.1.2 en-US full installation. Both without crash.

4.1.2 en-US full installation with German langpack crashed with German UI, with
English UI no crash. Same behavior with 4.1.2_de full installation with en-US
langpack.

BS: Ubuntu 16.04



BTW, Ubuntu = Canonical = LibreOffice (Comment 9) is no reason for me to use
LibreOffice.

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--- Comment #10 from David Paenson  ---
Thanks for your advice! I was indeed wondering if Debian might be the right
solution for me.

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--- Comment #9 from oooforum (fr)  ---
Ubuntu = Canonical = LibreOffice
So, work with OpenOffice is for me a non-sense.
For AOO 4.1.2, use a distro less involved.
I use on Debian 8 (Lxde or Gnome UI) with no problem.

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--- Comment #8 from David Paenson  ---
 So now just deleted Lubuntu, reinstalled Ubuntu 16.04. Used the packaged
LO without any changes on the same document. No crashes while applying page
styles.

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--- Comment #7 from David Paenson  ---
Newest Situation:

Installed Lubuntu and then the US-EN version of OpenOffice. Could not start the
programme. Then installed the German version. Programme started. Was able to
open the Page Styles window without crashing, and could delete a few
unnecessary page styles, still without crashing. Then wanted to close the
second window with "unnamed text file", it asked me, if I wanted to save it
before closing it, I clicked "No", programme crashed completely and all other
programmes too. I had to relog into the system. So experience with Lubuntu is
not better than with Ubuntu. For the time being will have to use LibreOffice
until a stable solution is found.

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--- Comment #6 from oooforum (fr)  ---
(In reply to billp from comment #4)
> When using Ubuntu 15.10, Lubuntu 16.04, or Xubuntu 16.04, Writer did not
> crash when following the same procedure.
Lubuntu = LXDE
XUbuntu = Xfce
Seems to be related with Unity interface

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jolatt  changed:

   What|Removed |Added

 CC||josef.l...@gmx.net

--- Comment #5 from jolatt  ---
I can reproduce the crash with an empty writer file, calc file and not so heavy
with draw. 

BS: Ubuntu 16.06

With Ubuntu 12.04, which I installed for testing, I get no crash.

Considering Comment 4 I would say, that Ubuntu is the problem.

Because of this bug, I switched to Windows.

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billp  changed:

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 CC||wgp6...@inbox.com

--- Comment #4 from billp  ---
I can reproduce this problem on Ubuntu 16.04 and Ubuntu Mate 16.04. I just
opened a new document in Writer, then opened the Styles and Formatting window
before adding any content, then clicked the Page Styles icon and Writer
crashed. Resetting the user profile did not solve the problem.

When using Ubuntu 15.10, Lubuntu 16.04, or Xubuntu 16.04, Writer did not crash
when following the same procedure.

This issue may be related to Issue 126824 which I can also reproduce using
Ubuntu 16.04 or Ubuntu Mate 16.04.

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--- Comment #3 from David Paenson  ---
Also received notification from others that this problem also applies to calc
and draw ... Josef Latt expressly asked me to therefore reopen this issue.

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David Paenson  changed:

   What|Removed |Added

 Status|RESOLVED|UNCONFIRMED
 Resolution|NOT_AN_ISSUE|---

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--- Comment #2 from David Paenson  ---
(In reply to oooforum (fr) from comment #1)
> This behavior is not typical and AOO works fine with Linux distro.
> Crash can be cured with classical procedure: reset the profile.
> Detailed information can be found in
> https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
> 
> Please report back the outcome of your testing, so this Issue may be closed
> or
> progressed as necessary - otherwise the issue may be Resolved as Invalid in
> the
> future.

sorry but cteating a new profile did not help. as i said in my original post i
installed ubuntu 16.04, removed libreoffice and installed aoo from the apache
site on a second brand new computer with the same results as on my older
netbook. i was able to complete formatting on the same document using lo
without any crashes. also on another forum a couple of people have reported the
same problem. i'm not trying to imply that this is a general problem, on the
other hand having used the programme openoffice for the past 15 years for
formatting complete books with never any such problem occurring it was a great
disappointment. also i didn't just post a bug for fun - before that i tried
reinstalling the whole system (including going for ubuntu 32bit and aoo 32bit)
half a dozen times  with exactly the same results. one person suggested their
might be a problem with ubuntu libraries since version 15.10 (which is exactly
the version under which i started to have this problem). so i would very much
appreciate it if you didn't close the issue. yours dave

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[Issue 126980] Crashes Page Styles

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=126980

oooforum (fr)  changed:

   What|Removed |Added

 CC||ooofo...@free.fr
 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |NOT_AN_ISSUE

--- Comment #1 from oooforum (fr)  ---
This behavior is not typical and AOO works fine with Linux distro.
Crash can be cured with classical procedure: reset the profile.
Detailed information can be found in
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.

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