Hi,
Most of today when I try and close a word document it keeps telling me
that the file is in use by another user and when I hit escape it says
changes were made to the normal template and do I want to save them.
I say now. How can I get word to stop saying the file is in use by
another user,
Hello Dacia,
I had this problem in either JAWS 13 or 14. The Winword.exe process wasn't
being closed when the program was closed. I don't remember if it was just a
later build of the version or a higher version of JAWS that seemed to stop
the problem. Try using Shift+CTRL+escape to open the
This happens to me with Word 2003. You just have to keep saying no to
everything and be sure to save your document before you try to close it. But
if you reboot your computer, I think word will stop saying that. It may
start again, though at some point. I've just gotten used to it. I save my
