Re: [JAWS-Users] problem updating JAWS 18

2017-10-11 Thread net bat66
i would download the new version directly from the fs site and try installing it again. the first download file might be corrupted -Original Message- From: Vicki W. Sent: Wednesday, October 11, 2017 8:31 AM To: JAWS Subject: [JAWS-Users] problem updating JAWS 18 I just now got around

Re: [JAWS-Users] problem updating JAWS 18

2017-10-11 Thread Vicki W.
I did and it's version 2530. I will give them a call. Thank you. Vicki - Original Message - From: "Eric Damery" <edam...@vfogroup.com> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, October 11, 2017 11:46 AM Subject: Re: [JAWS-Users] problem updating

Re: [JAWS-Users] problem updating JAWS 18

2017-10-11 Thread Eric Damery
ubject: [JAWS-Users] problem updating JAWS 18 I just now got around to updating my JAWS 18 with the latest version. I tried installing over the top and got the following error message: JAWS Setup Package Error The JAWS setup package could not install the required component JAWSUpgrade. The p

[JAWS-Users] problem updating JAWS 18

2017-10-11 Thread Vicki W.
I just now got around to updating my JAWS 18 with the latest version. I tried installing over the top and got the following error message: JAWS Setup Package Error The JAWS setup package could not install the required component JAWSUpgrade. The process will now exit. OK What would cause this