[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Thiago Jung Bauermann via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #15 from Thiago Jung Bauermann  ---
The problem magically went away for me after I performed the following steps:

1. Opened Akonadi Console
2. Selected the "Local Folders" resource (akonadi_maildir_resource_0)
3. Selected "Configure ... → Configure Natively ..."
4. Closed the configuration dialog without changing anything
5. Selected "Configure ... → Configure Remotely ..."
6. Closed the configuration dialog without changing anything

The first time I started KMail after doing the above, the "Local Folders"
account had just the "Postausgang" and "Versendete Nachrichten" folders.
I closed and opened KMail again and now all folders are there.

Weird...

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Thiago Jung Bauermann via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #14 from Thiago Jung Bauermann  ---
Created attachment 101605
  --> https://bugs.kde.org/attachment.cgi?id=101605=edit
backtrace from gdb

The backports ppa doesn't provide debug info for all packages, so some of the
libraries in the backtrace don't have debug info. Sorry about that. Still, it
does have a fair amount of detail.

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Thiago Jung Bauermann via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #13 from Thiago Jung Bauermann  ---
Created attachment 101604
  --> https://bugs.kde.org/attachment.cgi?id=101604=edit
debug output from KMail

The line:

Unknown collection name "Papierkorb" -- not recovering.

strikes to me as odd. Could the problem be that KMail is looking for a folder
using a translated string when it should be using a literal "Trash" instead?

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Thiago Jung Bauermann via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

Thiago Jung Bauermann  changed:

   What|Removed |Added

 CC||thiago.bauermann@kolabnow.c
   ||om

--- Comment #12 from Thiago Jung Bauermann  ---
I am also getting this error and this crash. I'll attach the debug output and
the backtrace.

I started running into this problem after trying to send an email via an SMTP
server which uses an untrusted TLS certificate. I think this confused KMail
beyond repair.

Not to mention that the dialog asking whether I wanted to use that certificate
was created under KMail's window and I only saw it after KMail crashed...

I'm using Kubuntu's backport ppa on Kubuntu 16.04.1 LTS:

$ dpkg -l | grep -e kmail -e akonadi
ii  akonadi-backend-mysql   4:15.12.3-0ubuntu6
ii  akonadi-dbg 4:15.12.3-0ubuntu6
ii  akonadi-server  4:15.12.3-0ubuntu6
ii  akonadi1-dbg1.13.0-8ubuntu2   
ii  akonadiconsole  4:15.12.3-0ubuntu1
ii  kmail   4:15.12.3-0ubuntu1
ii  libakonadi-kde4 4:4.14.10-1ubuntu2
ii  libakonadi-kmime4   4:4.14.10-1ubuntu2
ii  libakonadiprotocolinternals11.13.0-8ubuntu2   
ii  libkf5akonadiagentbase5:amd64   4:15.12.3-0ubuntu1
ii  libkf5akonadicalendar5:amd644:15.12.3-0ubuntu1
ii  libkf5akonadicontact5:amd64 4:15.12.3-0ubuntu1
ii  libkf5akonadicore-bin   4:15.12.3-0ubuntu1
ii  libkf5akonadicore5:amd644:15.12.3-0ubuntu1
ii  libkf5akonadimime5:amd644:15.12.3-0ubuntu1
ii  libkf5akonadinotes5:amd64   4:15.12.3-0ubuntu1
ii  libkf5akonadiprivate5   4:15.12.3-0ubuntu6
ii  libkf5akonadisearchdebug5:amd64 4:15.12.3-0ubuntu1
ii  libkf5akonadisearchpim5:amd64   4:15.12.3-0ubuntu1
ii  libkf5akonadiwidgets5:amd64 4:15.12.3-0ubuntu1

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Ulf Bartholomäus via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #11 from Ulf Bartholomäus  ---
Dennis, there is only this window (see screenshot) noting more :-(
After the error message on CLI and the error message on the window kmail is
still open a while and system load is very high. But nicer an other Window nor
a message on the CLI :-(

drkonqi5 is still installed.

# zypper se -si kdepim 
Loading repository data...
Reading installed packages...

S | Name   | Type| Version | Arch   | Repository
--++-+-++--
i | kdepim | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | kdepim | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | kdepim-addons  | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | kdepim-addons  | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | kdepim-addons-debuginfo| package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | kdepim-apps-libs   | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | kdepim-apps-libs   | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | kdepim-apps-libs-debuginfo | package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | kdepim-debuginfo   | package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | kdepim-runtime | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | kdepim-runtime | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | kdepim-runtime-debuginfo   | package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | kdepimlibs4| package | 4.14.10-2.6 | x86_64 |
Haupt-Repository (OSS)   
i | kdepimlibs4| package | 4.14.10-2.6 | x86_64 |
openSUSE-20160609-0  
i | kdepimlibs4-debuginfo  | package | 4.14.10-2.6 | x86_64 |
openSUSE-Tumbleweed-Debug
i | libKF5Libkdepim5   | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | libKF5Libkdepim5   | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | libKF5Libkdepim5-debuginfo | package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | libkdepim  | package | 16.08.1-1.1 | x86_64 |
Haupt-Repository (OSS)   
i | libkdepim  | package | 16.08.1-1.1 | x86_64 |
openSUSE-20160609-0  
i | libkdepim-debuginfo| package | 16.08.1-1.1 | x86_64 |
openSUSE-Tumbleweed-Debug
i | libkdepimlibs4 | package | 4.14.10-2.6 | x86_64 |
Haupt-Repository (OSS)   
i | libkdepimlibs4 | package | 4.14.10-2.6 | x86_64 |
openSUSE-20160609-0  
i | libkdepimlibs4-debuginfo   | package | 4.14.10-2.6 | x86_64 |
openSUSE-Tumbleweed-Debug

# zypper se -si konqi
Loading repository data...
Reading installed packages...

S | Name   | Type| Version   | Arch   | Repository  
--++-+---++--
i | drkonqi5   | package | 5.7.4-1.2 | x86_64 | Haupt-Repository (OSS)  
i | drkonqi5   | package | 5.7.4-1.2 | x86_64 | openSUSE-20160609-0 
i | drkonqi5-debuginfo | package | 5.7.4-1.2 | x86_64 |
openSUSE-Tumbleweed-Debug

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Denis Kurz via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #10 from Denis Kurz  ---
Ulf, maybe we're talking about different windows. As soon as KMail crashes
(i.e., the application closes unexpectedly), you should get a popup window,
which belongs to the application DrKonqi. I'm not entirely sure at the moment
if it says "DrKonqi" somewhere, but it offers you to help you report the
problem. Alternatively, if your installation is recent enough, you get a
notification in the lower right part of the screen, telling you that KMail
crashed. In this case, there's probably a new icon in your systray that you
need to click to open the DrKonqi popup I mentioned before.

In *this* DrKonqi popup, there should be the Entwicklerinformationen tab.

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Denis Kurz via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #8 from Denis Kurz  ---
Unfortunately, I don't know about openSUSE. I read somewhere that it's not
developer packages that you need (which, I assume, end with "-dev"), but
instead packages that end with "-debuginfo". Maybe a search in zypper for
kdepim-debuginfo, kmail2-debuginfo or something like that comes up with
something useful.

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Ulf Bartholomäus via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #7 from Ulf Bartholomäus  ---
Created attachment 101285
  --> https://bugs.kde.org/attachment.cgi?id=101285=edit
Screenshot from GUI error message

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Ulf Bartholomäus via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #6 from Ulf Bartholomäus  ---
In the moment there is no second tab. Is there an easy way to install with
zypper all needed developer packages?

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Denis Kurz via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

Denis Kurz  changed:

   What|Removed |Added

 CC||kde...@posteo.de
 Resolution|WAITINGFORINFO  |---
 Ever confirmed|0   |1
 Status|NEEDSINFO   |CONFIRMED
Version|unspecified |5.3.0

--- Comment #5 from Denis Kurz  ---
Ulf, thank you for your feedback. Is it possible for you to provide a backtrace
for this crash? Since it seems to be KMail crashing, you should get a DrKonqi
notification about the crash, which contains the backtrace in the second tab (I
think it reads "Entwicklerinformationen").

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Ulf Bartholomäus via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

--- Comment #4 from Ulf Bartholomäus  ---
Still unchanged - due to long sync time (> 1 day) with a non operable PC (100%
load), I don't deleted the settings and data.

> kmail -v
kmail2 5.3.0 (QtWebEngine) 

> kmail
Pass a valid window to KWallet::Wallet::openWallet().
 void AdblockManager::reloadConfig() false   
AdBlock::AdblockManager(0x2b0c920)
this does not work on a KActionCollection containing actions!
org.kde.akonadi.ETM: GEN true false false
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM:
"Tag 'a' is not defined in message {<__kuit_internal_top__>KMail bietet viele
leistungsfähige Funktionen, die in der...}."
"Tag 'br' is not defined in message {<__kuit_internal_top__>Danke,das
KMail-Team}."
log_kmanagersieve: void KManageSieve::SessionThread::slotSocketError() "Unknown
error"
log_kmanagersieve: "session1" No job for reporting this error message! "Keine
Verbindung zu Rechner Unknown error."
org.kde.akonadi.ETM: Subtree:  20 QSet(24, 25, 22, 66, 20, 21, 36, 34, 32, 30,
33, 31, 74, 28, 29, 27)
org.kde.akonadi.ETM: Subtree:  4 QSet(11, 6, 7, 4, 14, 12, 73, 13)
org.kde.akonadi.ETM: Subtree:  37 QSet(37, 62, 63, 60, 61, 58, 59, 57, 54, 55,
52, 53, 50, 51, 48, 49, 64, 65, 46, 47, 44, 42, 43, 40, 41, 38, 39)
org.kde.akonadi.ETM: Fetch job took  1326 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 51
org.kde.akonadi.ETM: first fetched collection: "Lokale Ordner"
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM: Fetch job took  1352 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 8
org.kde.akonadi.ETM: first fetched collection: "Search"
org.kde.akonadi.ETM: Fetch job took  32 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 0
log_akonadicore: Failed SpecialCollectionsRequestJob::slotResult "Could not
create collection trash, resourceId: 3"
log_mailcommon: "Im E-Mail-Programm ist ein schwerwiegender Fehler aufgetreten.
Das Programm wird beendet.\nDie Fehlermeldung lautet:\nCould not create
collection trash, resourceId: 3"
*** KMail got signal 11 (Exiting)
Speicherzugriffsfehler (Speicherabzug geschrieben)

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[kmail2] [Bug 336205] kmail2 crashes after startup and all windows was opened

[Denis Kurz via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=336205

Denis Kurz  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|UNCONFIRMED |NEEDSINFO

--- Comment #3 from Denis Kurz  ---
This bug has only been reported for versions before 4.14, which have been
unsupported for at least two years now. Can anyone tell if this bug still
present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0
or later, as part of KDE Applications 15.12 or later), it gets closed in about
three months.

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