Re: [Kernel-packages] [Bug 1821068] Re: Touchpad not detected on Dell XPS 13 model 9370

2019-03-21 Thread Michael Nahas
Replaced motherboard and trackpad.  The problem is fixed.  Seems to have been a hardware issue.  You can mark the issue as "closed" or "not (our) bug". On Thursday, March 21, 2019, 11:06:24 AM CDT, Michael Nahas wrote: No, "sudo modprobe hid-multitouch&quo

Re: [Kernel-packages] [Bug 1821068] Re: Touchpad not detected on Dell XPS 13 model 9370

2019-03-21 Thread Michael Nahas
No, "sudo modprobe hid-multitouch" did nothing. FYI, my laptop started suffering problems after a trip to New Zealand.  It started shutting down randomly every 10 minutes or so.  Dell support had me upgrade the BIOS.  The laptop stopped rebooting, but then the touchpad stopped being detected. 

[Kernel-packages] [Bug 1821068] [NEW] Touchpad not detected on Dell XPS 13 model 9370

2019-03-20 Thread Michael Nahas
Public bug reported: Touchpad is not working. I've run "sudo apt update", run "sudo apt dist-upgrade" and rebooted. Problem still exists. When I run "cat /proc/bus/input/devices", the touchpad is not listed. I ran "ubuntu-bug linux". $ lsb_release -rd Description:Ubuntu 18.04.2 LTS