This bug also occurred for me when undocking/redocking my first
generation Thinkpad Helix from its keyboard dock, but installing
AaronMa's kernel and headers from #94 and #98 and rebooting fixed it.
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** Attachment added: "After the patch on Jan24"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5232516/+files/journalctl_after-patch_Jan24.log
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Sorry for the multiple messages seems I cannot attach more than one file
to an answer.
** Attachment added: "After the patch on Jan25"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5232517/+files/journalctl_after-patch_Jan25.log
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Hi,
I have the same bug on my Lenovo X1 Carbon 6th Gen, Model: 20KGS03800. I
am running KDE neon 5.14 and I added psmouse.synaptics_intertouch=1 to
the boot parameters.
I attached the output of "journalctl -b 0 -k" before I installed the
patched kernel from Aaron (I ran kernel
Thanks, all.
I've verified that I do indeed have version 1.3 of the touchpad software
installed (and I am horrified but not surprised that Lenovo managed to
get a bug into their firmware updater).
I have looked at the Windows event log and the only repeated errors I
see have to do with
Unfortunately, I have to report a strange resume: the screen remained black
after opening the lid. I pressed the powerbutton and after a few seconds and
flickering the screen came back.
The log shows a Kernel Call Trace but also a gnome-shell crash. Thus, I
appended my complete journalctl log.
Highlights:
#98 is meant to solve the issue for @Thorsten and @Michael Andersson.
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Title:
Touchpad and/or trackpoint stop working
@ALinuxUser:
Just install 05w.exe will not update fw of touchpad, it is a known issue of
that package.
Please refer to comment #28.
Your issue is *different* from others.
Just complain without debug info uploaded will not help solve your issue.
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n23gc05w.exe now installed, and the patched kernel still does not work.
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Title:
Touchpad and/or trackpoint stop working after S3
I add that the kernel switch `psmouse.synaptics_intertouch=1`seems to
produce spurious middle clicks as desribed on the page
https://bugzilla.redhat.com/show_bug.cgi?id=1482640 (even though that
page says kernels >= 4.13.6 have fixed the problem).
But I find that my system may not have the latest
I have just now installed the latest firmware updates from Lenovo, by
creating a 'WindowsToGo' installation. The problem with the touchpad
being dead after S3 sleep remains. (I haven't tested the trackpad.) That
affords a little more reason to think that my touchpad is broken; but I
think we
@ALinuxUser
Your touchpad failed to probe at boot, after resetting it, it back to work.
Touchpad responded in a very weird way.
Trackpoint never responded to any commands.
I still suspect your touchpad is in some kind of broken.
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Thus far I have had `tlp` enabled. Just now I disabled it. Nothing
seemed to change, i.e. the trackpad still does not work at all (and the
trackpoint does not work under any circumstances - at least if using
libinput; when I first got my X1, and used synaptics, the trackpad would
work, so long as
** Attachment added: "rmi_irq.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5231173/+files/rmi_irq.log
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Done.
Enabling the trackpoint in the BIOS did not (because of some sort of
update since the last time I tried it) cause the touchpad to stop
working but the trackpoint did not work at all either (either before or
after sleep). Perhaps I have the trackpoint disabled in some further way
somewhere.
@ALinuxUser
Could you enable trackpoint in BIOS and try again?
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Title:
Touchpad and/or trackpoint stop working after S3 suspend on
@AaronMa
You might want to see the new logs I have posted. But there is indeed a
touchpad firmware update that I not applied - but not for want to
trying. The update is not available via fwupdmgr, there is no bootable
version of the update, the update will not install via virtualised
Windows or
** Attachment added: "journal.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5231130/+files/journal.txt
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As to, 'Can you use your touchpad/trackpoint': I can use the touchpad,
except after S3 (not the 'modern standby'/Windows version) sleep; but if
enable the track*point* in the BIOS, then the trackpad starts working
very peculiarly indeed. Other people have had the latter problem.
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Thorsten,
I thought I had added that. I'll add it again and remove most of my
other kernel flags, in case they were causing a problem. Indeed I have
discovered a problem with the flags that I was using, namely, that as
well as having the correct (correct for testing) `psmouse` option, I had
@ALinuxUser
Refer to your log in #104, there is no touchpad/trackpoint found.
#63 log, ps/2 mode is set, but no trackpoint found.
Can you use your touchpad/trackpoint?
If not, I think your touchpad/trackpoint fw are broken.
Please try to update fw.
Or I suggest to ask LENOVO service to replace
thanks for doing this! Could you please also add the debug kernel
parameter which AronaMa requested in #94: rmi_core.debug_flags=0x7 (it
is missing according to your log). Maybe thats also the reason why the
other two logs are empty.
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@thorstenr-42
You are right; and when I did my first test I had failed to see the
request for the journal.
I have tested again. As before, the rmi_irq file ended up blank, but I
attach the journal file.
As to Wireguard: I think that Wireguard doesn't get set up to work with
all release
I think you should try it again, even if wireguard is not working. Just
for testing and creating a log of your issue, which would probably be
very helpful for AaronMa and thus for all of us if this damn bug is
finally resolved. Just try somehow to get "journalctl -b 0 -k >
journal.log" after a
Here is a correction to my previous post (the post immediately above
this one). '[W]hat do you have in my specifically': I meant 'have in
mind'.
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> do you see any output when typing journalctl -b 0 -k?
Yes, but what do you have in my specifically? Anyway, at present I am
not running the patched kernel, because (1) as I explained, it broke my
networking, (2) deblacklisting the touchpad module seemed to cause my
touchpad problems (even when
hi, more feedback from me: i am now running this kernel since sa morning
without any issue with at least 20 suspend/resumes. Just in case, i
appended my journalctl log (but without the debug kernelparameter).
@ALinuxUser: do you see any output when typing journalctl -b 0 -k?
** Attachment added:
Thanks for the headers, Aaron (though Wireguard would not build against
them).
The patch did *not* work for me: the touchpad failed to work at all upon
resume, just as before. I have now added the debugging kernel parameter
and followed your further instructions but the log file at issue ended
up
linux-headers of #94
** Attachment added: "linux-headers-4.20.0-rc3+_4.20.0-rc3+-6_amd64.deb"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5230554/+files/linux-headers-4.20.0-rc3+_4.20.0-rc3+-6_amd64.deb
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AaronMa
Got kernel headers for that kernel, please? (I can boot from the kernel
but Wireguard isn't working because of the lack of headers. Since the
problem can take some time to manifest itself, I would not mind Internet
during the testing phase. I write this from a different computer.)
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Finally, glad to hear it helps you.
I will clear my patch and upstream them after more users confirm.
nosleep mode means it should always work at runtime, it should not make more
power consumption.
When suspend it will go to sleep too.
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Hi, I have performed 11 suspend/resumes and no issue! Big thanks for
looking into it and fixing it!
nosleep mode sounds like a mitigation so that the bug cannot occur but
is not actually fixing it? Is the issue then in the firmware/bios and we
have to contact lenovo or is it still there in the
Changelog:
1, Fix trackpoint (red stick on the keyboard) lost after resume, verified;
2, force enable nosleep mode of RMI;
I didn't reproduce touchpad lost after resume, this change tries to fix
it.
3, add more debug info;
Notes:
1, i2c-i801 module should be loaded. touchpad/trackpoint
Hello,
I have the exakt same thing as Thorsten. Klick works, but the cursor
doesn't move. Very odd. Attaching my journalctl log as well.
** Attachment added: "journalctl.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5230028/+files/journalctl.log
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Hi, here is the journalctl log
** Attachment added: "journalctl.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5230010/+files/journalctl.log
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Hi Thorsten:
Your dmesg is flushed by input log.
please upload "journalctl -b 0 -k"
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Title:
Touchpad and/or trackpoint stop working
I added the kernel parameter and did a suspend/resume and attached the
dmesg log. Btw I never noticed that the trackpoint didn’t survived
suspend/resume (which occasional also happens with 4.19.x)
** Attachment added: "dmesg.log"
Hi Thorsten:
Your case is very special, I never reproduce it.
Please pass "rmi_core.debug_flags=0x7" to kernel parameter, then boot, test and
upload the dmesg.
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I now have performed 5 suspend/resumes and the first 4 times the
touchpad did work 5-40s after the resume. However, after the 5th resume
the touchpad didn’t wake up again (waited 8min).
I also noticed that I can use the touchpad to perform clicks even if the
cursor is not moving (not by using the
Ugh, i think i was wrong, it is working. But directly after a resume the
touchpad is not working and can it can take quite an amount to work
(more than 30s)
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Hi, the trackpoint worked well but the touchpad did not after the first
suspend/resume (I really did try to use it). However, I will test it
again.
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Hi Thorsten:
Failing log of "XXX Failed to disable mouse XXX" doesn't matter.
Actually in line:
[ 123.824705] psmouse serio2: trackpoint: Elan TrackPoint firmware: 0x06,
buttons: 3/3
This means trackpoint works well, I assume touchpad works too.
Did you ever use the touchpad?
Please try to use
thanks for looking into this issue and trying to fix it. I've installed your
kernel, however, the issue is still there (at least for me). I've attach my
dmesg log. The first suspend/resume at ~122 causes that the touchpad is not
working anymore. There is also
"[ 122.097687] psmouse serio1:
Kernel in #82 should use smbus mode.
i2c-i801 should be loaded;
no kernel parameters needed;
Recognized input devices names:
touchpad:
"Synaptics TM3288-011"
Trackpoint:
"TPPS/2 Elan TrackPoint"
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Could you try this kernel?
If it works, I will upstream the patch.
** Attachment added: "linux-image-4.15.18+_4.15.18+-1_amd64.deb"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5229881/+files/linux-image-4.15.18+_4.15.18+-1_amd64.deb
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Hi all,
Just wanted to add my experience with this. I also have found that my
Synaptics touchpad becomes unresponsive after waking from a suspend. It
isn't restored by a modprobe -r psmouse / modprobe psmouse. The only
thing that restores it is a shutdown (without -r option) followed by a
Try making a Live USB with some distro, for example 18.04, run it and
see if it suspends properly.
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Title:
Touchpad and/or
I'm on 2nd gen, and the issue is the same.
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Title:
Touchpad and/or trackpoint stop working after S3 suspend on Lenovo X1
Carbon
tazesimit, do you have issues on 2nd gen? I had this laptop or many
years, and it never had any issues with Ubuntu 16.04. Not sure if any of
the solutions in this thread will help you, since they are specific for
6th gen and 18.04.
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Hi all,
Before I try these on my 2ND GEN x1c, do you know if it would work? I
have ubuntu 16.04 installed and I do not want to change it since it
should be very hard to restore some of the software I use on this
system. I got this laptop 6 months ago and I do not like(and cannot)
spend much money
hi guys,
i own thinkpad x1 carbon 6th gen, model 20KH with ubuntu 18.04 (kernel
4.15.0-43-generic) LTS installed on it. BIOS version 1.31: trackpad
DISABLED, trackpoint ENABLED, Linux S3 mode.
BEFORE adding "psmouse.synaptics_intertouch=0" parameter:
- before SLEEP: trackpoint works, touchpad
Here's a dmesg that shows my problem. See the attached file.
grep serio dmesg.txt
[2.077870] serio: i8042 KBD port at 0x60,0x64 irq 1
[2.077907] serio: i8042 AUX port at 0x60,0x64 irq 12
[2.080498] input: AT Translated Set 2 keyboard as
/devices/platform/i8042/serio0/input/input3
[
Hi, thanks for the reply. The touchpad stopped working and was
completely unresponsive and was reactivated by the subsequent
suspend/resume. (The trackpoint was working all the time) Is there an
advanced logging which i could activate?
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Hi Thorsten:
>From your log in comment #72 in PS/2 mode:
supended 2 times:
1, [ 1241.205049] PM: suspend entry (deep)
touchpad resume good:
[ 1242.947401] psmouse serio1: synaptics: queried max coordinates: x [..5678],
y [..4758]
[ 1242.979820] psmouse serio1: synaptics: queried min coordinates:
oky i could reproduce it with psmouse.synaptics_intertouch=0. Here my
dmesg. As above the last suspend/resume restored the touchpad and the
last but one deactivated it.
** Attachment added: "dmesg"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5222385/+files/dmesg
*more info: i am using ubuntu 18.04.1, 4.19.9 from mainline, libinput 1.12.1,
attached is my dmesg, the last but one suspend/resume deactivated the touchpad
and the last one restored it.
i had psmouse.synaptics_intertouch=1, i am now testing
psmouse.synaptics_intertouch=0
** Attachment added:
oky, i now also experienced the issue a couple of times but it only
occurs in 1 out of 10 times and i resolved by an additional
suspend/resume.
In dmesg i see:
psmouse serio1: Failed to disable mouse on isa0060/serio1
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@ALinuxUser:
There are 2 modes for touchpad, One is PS/2 mode, the other is smbus
mode.
1, Old touchpad firmware:
touchpad can *not* work in PS/2 mode.
Only smbus mode is available
2, latest touchpad firmware:
Both PS/2 and smbus work well except after S3.
For now I didn't reproduce touchpad
@mapengy
What you write is unclear.
Re 1: Are you asserting that I at present I am using that kernel switch?
Or are you rather suggesting that I try out that kernel switch? At any
rate: I do use that switch already (on a 4.19 kernel) and, no, the
touchpad does not work after suspend.
2: What?
@ALinuxUser,
What is the issue on your laptop.
1, You use "psmouse.synaptics_intertouch=0" in 4.19 kenrel, Does touchpad work
well?
2, Not fully dmesg uploaded after S3 resume, does touchpad work after
resume?
Could you upload dmesg after touchpad lost ?
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@Pietari,
Please booting with "psmouse.synaptics_intertouch=0" to enforce PS/2 mode.
And upload dmesg after S3/resume when touchpad lost.
your log shown rmi_smbus is still in use.
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Yet another dmesg.
The mouse was dead after waking from suspend, but
echo -n "none" | sudo tee /sys/bus/serio/devices/serio1/drvctl
echo -n "reconnect" | sudo tee /sys/bus/serio/devices/serio1/drvctl
brought it back to life. Something to note is that running these
commands don't work too often,
dmesg attached. Still dying half of the time when waking up from
suspend.
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5220819/+files/dmesg.txt
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New dmesg output, this time running libinput rather than synaptics (and
where I have the same problem, i.e. changing to libinput does not allow
the touchpad to work after deep sleep).
** Attachment added: "dmesgWithLibinput.txt"
I also have this problem on an X1C 6th gen (gray if that somehow
matters), non-NFC. I've enabled the Linux support for sleep state and
Thunderbolt in BIOS, and disabled AMT.
It's exactly as described at https://forums.lenovo.com/t5/Linux-
Extra information - namely, the output of several relevant commands.
** Attachment added: "report"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+attachment/5220212/+files/report
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My dmesg output immediately after resuming from suspend. I had enabled
S3 in BIOS and consequently the touchpad was not working. However, I had
a USB mouse on the go - for, otherwise, I would have trouble using the
computer in that state.
** Attachment added: "dmesg.txt"
Could you guys upload dmesg when your touchpad failed?
Otherwise no info just fail result will not help debug issues/
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Title:
Oh well... The issue is not fixed even if it seemed to be as I reported
yesterday. Full night in sleep and the mouse died again.
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It may be worth my repeating that, despite trying a Windows PreBoot
Environment and a Windows Live Environment - but not full windows,
because I don't have that on the machine - I can't get the latest
touchpad firmware installed.
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I have the non-NFC model. I'm running Ubuntu 18.10 with the latest
stable kernel (4.19.6) and latest libinput (1.12.1). I have set the
kernel boot parameter psmouse.synaptics_intertouch=0.
I have BIOS 1.34 and the very latest touchpad firmware (released 4th
Dec) (I booted into Windows to install
I was rather shouty above, for which I apologise, but it is hard to
remain calm when things such as the following happen.
I tried up update the trackpad firmware, hoping this would help with the
S3 sleep / touchpad problem. I had use a Window pre-boot environment to
do to that. The new trackpad
If fresh install used SynPS/2 touchpad, it should be that kmod add i2c_i801 in
blacklist.
In a newer kmod version, i2c_i801 is removed from blacklist.
You can check /etc/modprobe.d/blacklist.conf.
Please add i2c_i801 in this blacklist. and update-initramfs -u -k
.
"lsmod |grep i2c" to check
Booting with "psmouse.synaptics_intertouch=0" will enforce PS/2 mode.
Please try.
If you have issues, please upload dmesg.
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Title:
Also affecting 2nd gen X1 Carbon.
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Title:
Touchpad and/or trackpoint stop working after S3 suspend on Lenovo X1
Carbon 6th
I think it just got a point update, from 4.15.0-36 to 4.15.0-39. I'll
check later what happens if I run the previous version and will let you
know here.
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Was the kernel updated? Trying running an older kernel and see if it
might just be a regression in our kernel..
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Title:
Touchpad
An interesting observation: I've nuked my installation again with a new
Ubuntu install (I've also updated the BIOS and brought back factory
settings - I just enabled S3, disabled secure boot and turned
Thunderbolt support). A fresh install (WITHOUT ANY UPDATES) detects the
touchpad as SynPS/2
Hi dr_strangehate:
Could you upload dmesg?
Booting with "psmouse.synaptics_intertouch=0", when failed to detect touchpad.
Thanks,
Aaron
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I have tested the new touchpad and trackpoint fw on my 20KH model with
intertouch=0, unfortunately, no change :(
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Title:
Touchpad
Hi All:
If you have updated touchpad fw,
Could you test your laptop with passing "psmouse.synaptics_intertouch=0" in
kernel cmdline?
I have tested for several days without any issue.
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I have yet to play roulette with the update - I installed it, but have
not tried to enable S3 yet. As I said in am email that seems not to have
reached this page: it is unclear that this BIOS update will help; the
release notes (such as they are) do not suggest it will.
While I am here, and might
Looks like there was a BIOS (1.34) release on the 23rd - has anyone
tried that yet? https://pcsupport.lenovo.com/us/en/products/LAPTOPS-
AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X1-CARBON-6TH-GEN-TYPE-
20KH-20KG/downloads/DS502282
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Hi dr_strangehate:
If you have updated touchpad fw,
Could you test your laptop with passing "psmouse.synaptics_intertouch=0" in
kernel cmdline?
Thanks,
Aaron
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@Thorsten
My config: NFC; new BIOS; i2c_i801 unblacklisted; 4.19 kernel; firmware
up to date (I think; the Windows only nature of some of the updates
makes its hard to tell); synaptics. Maybe the synaptics is the problem -
perhaps I need libinput and indeed in the version you mention. So that
is
Hi, I also have the :00:1f.4 and the nfc model (20KG-S03900) and I
don’t have this issue. Even my trackpoint now survives resumes/suspends
since using 4.19.1 and upgrading all firmware (using windows)
(touchpad/trackpoint/bios/thunderbolt).
I can just repeat the steps, which where necessary
C'mon guys, this stuff is hopeless. As I said, I'm using Linux Mint. It
lacks the /etc/gdm3 folder - perhaps because (I don't know) it uses a
different 'greeter'. Nor does Mint use Wayland.
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Try this:
1. Edit /etc/gdm3/custom.conf as root/with sudo
2. Uncomment the line WaylandEnable=false so it looks like below:
[daemon]
# Uncoment the line below to force the login screen to use Xorg
WaylandEnable=false
3. Reboot and see if the issue still occurs.
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Thanks for that. The ls reveals 1f.*4* on my system, but using that in
the file does *not* work for my system, at least not after a long sleep.
*Is any kernel switch (aka grub boot string) required for this*?
*WHERE on the Arch forum did you get this workaround? And was it really
a forum rather
ALinuxUser
I got this script on archlinux forum. I changed their value :00:1f.4
to my :00:1f.3.
# ls /sys/bus/pci/drivers/i801_smbus/
:00:1f.3 bind module new_id remove_id uevent unbind
Also i have nfc, but i don`t is it realy work.
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The above fix has a chance of working only if one's blacklisf.conf
(/etc/modprobe.d/blacklist.conf, on my Linux Mint system) does *not* to
blacklist 'i2c_i801'. Debian did recently remove that blacklisting.
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mr_tron
Thanks, but (1) I am hesitant to try yet another work-around, at least
without knowing whether you have the NFC model. (2) Where did you get
those echo values, please? Might they differ system to system? (If this
works, though, then I will be most pleased, though it won't mean Lenovo
I have same bug on thinkpad t440s.
And that fix works for me:
```
# /etc/systemd/system/touchpad-sleep.service
# restore touchpad on suspend
[Unit]
Description=Restore Touchpad on suspend
Before=sleep.target
StopWhenUnneeded=yes
[Service]
#Type=oneshot
Type=idle
RemainAfterExit=yes
@dr_strangehate, thanks for test details.
I will report this feedback to Lenovo.
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https://bugs.launchpad.net/bugs/1791427
Title:
Touchpad and/or trackpoint stop working
So, I've decided to check the new firmware. I installed Windows 10
(wiping out my Ubuntu install in the process), installed Lenovo Vantage
and installed all firmware updates that it allowed me to, including
touchpad and trackpoint firmware.
Then I installed fresh new Ubuntu 18.04.1. One good
I wasted a (further) day trying to install this stuff in a way I should
not even have to, namely via WindowsToGo, which doesn't work properly,
at least on my hardware. (I tried three USB sticks, multiple burners,
endured endless Windows setup screens and hangs.) And the fixes did not
work anyway.
Cf. perhaps the following.
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Synaptic-
Firmware-updater-throwing-an-exception-and-not-updating/td-p/1693373
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Thanks. It was hard even to run 'SynReflash.exe /Q': I had to install a
touchpad driver/update, or two and then locate the relevant folder. (All
this on a Windows PreBoot Environment. I tried to use a WindowsToGo
installation, but after hours of creation and booting it errored out.
When the
Could you confirm the following info?
1, On Windows, use cmd tool; cd touchpadfw ; SynReflash.exe /Q; wait for 1
min. until it show version info and then check "FW Version: 1.3".
If it is 1.3, then you have upgraded fw successfully.
2, If not 1.3, please update fw again; use cmd tool;
Next, more important result: no, *the touchpad still doesn't work* after
(a fairly long) suspend.
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https://bugs.launchpad.net/bugs/1791427
Title:
Touchpad and/or
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