[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
After a an apt-get update the touchpad has totally quit working, also with the previously known working kernel 4.4.0-62-generic. It is not an hardware issue, since the touchpad works perfectly with trusty and kernel 3.13 ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
It was not able to find which type of touchpad hardware is installed on XPS13 DE - 9333. Dell support says that the device is no more covered by the warranty. Does someone know whether the device is a genuine Synaptics touchpad or is a "compatible" OEM produc ? Thanks. Alessandro Volpi -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
I have upgraded the kernel to 4.4.0-64-generic . The touchpad is still not recognized. This seems to be a "permanent regression" from the last working kernel version 4.4.0-62-generic. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
I have now a fresh xenial system on my Dell XPS 13 DE 9333. The touchpad has been working flawlessly until I upgraded from kernel 4.4.0-62-generic to 4.4.0-63-generic. With the new kernel the touchpad is not detected at startup. With the last working kernel the output"xinput list" command was including the touchpad, albeit with a name ( DLL060A:00 06CB:2734 ) different than the self explaining name of "SynPS/2 Synaptics TouchPad" which was standard with Ubuntu trusty ( 3.13.0-108-generic ). With kernel 4.4.0-63-generic the touchpad is not detected at all. My conclusion is that my original assumption that the flaw in the touchpad detection was somehow related to the upgrade from trusty to xenial IS INDEED WRONG. The bug is apparently also affecting the clean xenial installation. The attached files contain the output of "xinput list" command, depending on the active kernel. The touchpad is working great with 3.13 ( trusty ) and xenial ( kernel 4.4.0-62 and older ) andis not detected with kernel 4.4.0-63 ) This is valid on my Dell XPS13 DE 9333. I will try to install xenial on a Dell XPS 13 DE 9350. On this newer computer the touchpad works well with Ubuntu trusty ( also with xenial kernels ). I have not tried to update the BIOS, since the computer is now working quite well, albeit not with the latest kernel and my past experience with BIOS updates makes me very cautious ... ** Attachment added: "Compressed folder with xinput results, with self explaining file names" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+attachment/4824390/+files/xinput_results.tar.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
I am affected by the bug without having upgraded from trusty to xenial. I simply upgraded from kernel 3.13 to kernel 4.4 maintaining the Trusty release. After the kernel upgrade the touchpad of my Dell XPS 13 ( version 9333 - 2014 ) is no more recognized as a valid input source for the xserver. It is useful to point out that I also own a newer Dell XPS 13 ( version 9350 -2016 ); the machine came with a more recent trusty version ( Ubuntu 14.04.5 LTS ). After upgrading from kernel 3.19 to kernel 4.4 the touchpad is still working without a glitch. I guess that something has gone wrong when upgrading the kernel in the older machine. I tried to install package xserver-xorg-input-synaptics with the following result: sudo apt-get install xserver-xorg-input-synaptics The following packages have unmet dependencies. xserver-xorg-input-synaptics : Depends: xorg-input-abi-20 Depends: xserver-xorg-core (>= 2:1.14.99.902) E: Unable to correct problems, you have held broken packages. It is likely that the actual origin of the bug lies in the above mentioned broken packages ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1629613] Re: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04
I have found that I am not the only one experiencing trouble when trying to install xserver-xorg-input-synaptics ... See for example the following link: http://askubuntu.com/questions/623040/synaptics-touchpad-missing-in- ubuntu-14-04-2-with-dell-5550 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1629613 Title: [Dell XPS 13] SynPS/2 Synaptics TouchPad not recognized after upgrade from 14.04 to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: * Touchpad doesn't work at all (No response from the Touchpad) * Tried using external mouse and it works fine * Cannot find "SynPS/2 Synaptics TouchPad" in "cat /proc/bus/input/devices" OS: Ubuntu 16.04.1 LTS kernel version: 4.4.0-38-generic Laptop Model: Dell XPS 13 - 9 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629613/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
