from:"Alan Bland"

Re: [Kernel-packages] [Bug 1751512] Re: Kernel 4.13.0-32 goes dark after boot with two monitors

2018-03-03 Thread Alan Bland

Some follow up information.

That installation process went pretty badly. It took at least three
tries before I had a working system, running with the 4.13.36 kernel.

The video system seems to be the weak link as far as this computer is
concerned. This morning I booted up and went to breakfast. When I came
back the primary screen was but I could see the cursor on the second
screen.
After I punched the escape key the primary came on but the lower half
was acting wacky. The icons that resided on that part of the screen
were pushed up and over the icons above them. If I moved the icon down
it jumped back up when I let is go. The menu opened up in the middle of
the screen. It was as if the driver thought the lower left corner of
the screen was in the middle left of the display. The background looked
normal.

All for now. I might have time to try the kernel that is in development
next weekend.

On 02/27/2018 02:47 PM, Joseph Salisbury wrote:
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>

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https://bugs.launchpad.net/bugs/1751512

Title:
Kernel 4.13.0-32 goes dark after boot with two monitors

Status in linux package in Ubuntu:
Invalid

Bug description:
I did a new install today of Mint 18.3 on my laptop. Dell latitude E6410
Installed without connecting to the internet.
After install finished I booted a few times before connecting an external
monitor. It still booted ok.
Then I ran the software update and got a bunch of level 1 and level 2
updates. No problems.
There were four level 3 updates
systemd 229-4ubuntu21.1
linix-firmware 1.157.16
linux-libc-dev 4.4.0-116.140
linuxkernel 4.13.0-36.40-16.041

I installed them one at a time and restarted the laptop after each one.
After the kernel update the laptop would boot and show the square mint icon
for a brief time them the screen goes dark. Once I disconected the external
monitor the laptop rebooted correctly.

I tested the external montior with VGA and HDMI to DVI cable. The
same response. I reverted to the 4.10.0-38 kernel that came with the
installer ISO. Am back up and running.

There is a problem with the new kernel.
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: alan 1777 F pulseaudio
CurrentDesktop: MATE
DistroRelease: Linux 18.3
HibernationDevice: RESUME=UUID=d536e87b-7a3c-48dc-9e30-ed32fc32e74a
InstallationDate: Installed on 2018-02-24 (1 days ago)
InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
Lsusb:
Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications
Processor
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude E6410
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic
root=UUID=b2b6da50-3200-491a-95d1-eeab4794941c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
RelatedPackageVersions:
linux-restricted-modules-4.13.0-36-generic N/A
linux-backports-modules-4.13.0-36-generic N/A
linux-firmware 1.157.16
Tags: sylvia
Uname: Linux 4.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd11/30/2011:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

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Re: [Kernel-packages] [Bug 1751518] Re: video blanks after boot with dual monitors

2018-03-01 Thread Alan Bland

I made a fresh install.  The problem is gone.

There were some other weird behaviors.  So I made a fresh install.  
Which worked.  It continues to work after updating the kernel.

I don't know what was wrong with the previous installation.  The 
computer seems to be working well now.

Thanks for the reply.

I will look into testing the 4.16 kernel, but my time is limited.  It 
won't be soon.

AB


On 02/27/2018 02:47 PM, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.16 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc3
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1751518

Title:
  video blanks  after boot with dual monitors

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed fresh from Mint 18.3 ISO today on my latitude E6410.  After the 
no network install I set up a second monitor.  Then I applied a bunch of level 
1 and 2 updates.  There were four level 3 updates: systemd 229-4ubuntu21.1, 
linix-firmware 1.157.16; linux-libc-dev 4.4.0-116.140, and linuxkernel 
4.13.0-36.40-16.04.1.  
  I installed them separately and rebooted after each one.  After the kernel 
update the system booted up and briefly showed the sqaure mint logo then both 
screens went dark.  

  I ran ubuntu-bug linux it reports the ** Problem in linux-
  image-4.13.0-36-generic

  The problem cannot be reported:

  This is not an official Linux package. Please remove any third party
  package and try again.

  
  cat /proc/version_signature 
  Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
  alan@alan-Latitude-E6410 ~ $ 

  I am booting now with the 4.10 version kernel that came with the iso.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  alan   1777 F pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Linux 18.3
  HibernationDevice: RESUME=UUID=d536e87b-7a3c-48dc-9e30-ed32fc32e74a
  InstallationDate: Installed on 2018-02-24 (1 days ago)
  InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
  Lsusb:
   Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications 
Processor
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude E6410
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic 
root=UUID=b2b6da50-3200-491a-95d1-eeab4794941c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-36-generic N/A
   linux-backports-modules-4.13.0-36-generic  N/A
   linux-firmware 1.157.16
  Tags:  sylvia
  Uname: Linux 4.13.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/30/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0667CC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA11:bd11/30/2011:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6410
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1751512] Re: Kernel 4.13.0-32 goes dark after boot with two monitors

2018-02-26 Thread Alan Bland

There were some other problems with the install. Gvim would not work.
It turned into a terminal rather than an editor. I decided to do a
clean install. The third time. The first time it installed with two
montors attached and the network was connected. That is when I first
saw the video go blank at startup.

The second time it installed with a single monitor and without the
network and no third party software. It booted and ran with two
monitors. Then I updated the level 1, 2 and 3 updates. Then the level
4 updates saving the kernel for last. After that the video would blank
with two monitors until I switched back to the 4.10 kernel.

After a third clean install the 4.13.0-36 kernel is booting up with two
monitors and they are staying lit.
Gvim is working like is should. Something in the install went wrong or when I
installed the updates one at a time i did so in the wrong order.

It is up a running I will continue configuring it.

Please close this bug report.

FM.

Please close this bug report.

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1751512

Title:
Kernel 4.13.0-32 goes dark after boot with two monitors

Status in linux package in Ubuntu:
Confirmed

I tested the external montior with VGA and HDMI to DVI cable. The
same response. I reverted to the 4.10.0-38 kernel that came with the
installer ISO. Am back up and running.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1751512/+subscriptions

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