[Kernel-packages] [Bug 1539852] Re: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen
massimiliano, it will help immensely if you use Ubuntu with the computer the problem is reproducible with and file a new report via a terminal to provide necessary debugging logs: ubuntu-bug linux Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1539852 Title: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen Status in linux package in Ubuntu: Expired Bug description: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen which is probably all bluetooth devices on this floor of this apartment house. I have no idea what Bluetooth chipset I have, the only information I found with googling and various system information tools is "realtek". I am hoping that either Apport includes that information or you could tell me how do I dig out that information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.3.0-7-generic 4.3.0-7.18 ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3 Uname: Linux 4.3.0-7-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.4-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mikaela1961 F pulseaudio /dev/snd/controlC1: mikaela1961 F pulseaudio CurrentDesktop: MATE Date: Sat Jan 30 09:38:26 2016 HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2 InstallationDate: Installed on 2015-12-12 (48 days ago) InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151212) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. Bus 001 Device 002: ID 13d3:3414 IMC Networks Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550JX ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi= RelatedPackageVersions: linux-restricted-modules-4.3.0-7-generic N/A linux-backports-modules-4.3.0-7-generic N/A linux-firmware 1.155 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550JX.209 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JX.209:bd10/31/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550JX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539852/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1539852] Re: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen
I have a convertible laptop from Acer. I Have a Wirele Mouse. from Xiaomi. It Works both with wireless dongle and with bluetooth. With dongle all is ok. With bluetooth: a) On Windows it works good; b) ON Android it works good; c) On linux, various distro (ubuntu, debian, Openasuse, Mint, Majaro, Cromium OS), my PC Doesn't see my mouse. It's strange. Some info: lsusb Code: cicciocant@Spin-SP513-51:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp. Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lsusb -v -d 0489:e0a3 Code: Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.01 bDeviceClass 224 Wireless bDeviceSubClass 1 Radio Frequency bDeviceProtocol 1 Bluetooth bMaxPacketSize064 idVendor 0x0489 Foxconn / Hon Hai idProduct 0xe0a3 bcdDevice0.01 iManufacturer 0 iProduct0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 177 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes1 Transfer TypeIsochronous Synch Type None Usage Type Data wMaxPacketSize 0x 1x 0 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes1 Transfer TypeIsochronous Synch Type None Usage Type Data wMaxPacketSize 0x 1x 0 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 1 bNumEndpoints 2 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes1 Transfer TypeIsochronous Synch Type None Usage Type Data wMaxPacketSize 0x0009 1x
[Kernel-packages] [Bug 1539852] Re: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1539852 Title: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen Status in linux package in Ubuntu: Expired Bug description: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen which is probably all bluetooth devices on this floor of this apartment house. I have no idea what Bluetooth chipset I have, the only information I found with googling and various system information tools is "realtek". I am hoping that either Apport includes that information or you could tell me how do I dig out that information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.3.0-7-generic 4.3.0-7.18 ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3 Uname: Linux 4.3.0-7-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.4-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mikaela1961 F pulseaudio /dev/snd/controlC1: mikaela1961 F pulseaudio CurrentDesktop: MATE Date: Sat Jan 30 09:38:26 2016 HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2 InstallationDate: Installed on 2015-12-12 (48 days ago) InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151212) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. Bus 001 Device 002: ID 13d3:3414 IMC Networks Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550JX ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi= RelatedPackageVersions: linux-restricted-modules-4.3.0-7-generic N/A linux-backports-modules-4.3.0-7-generic N/A linux-firmware 1.155 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550JX.209 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JX.209:bd10/31/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550JX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539852/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1539852] Re: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen
Mikaela Suomalainen, thank you for reporting this and helping make Ubuntu better. In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test is at the very top line at the top of the page (not the daily folder). 2) The release names are irrelevant. 3) The folder time stamps aren't indicative of when the kernel actually was released upstream. 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bluetooth ** Tags added: latest-bios-209 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1539852 Title: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen Status in linux package in Ubuntu: Incomplete Bug description: Ubuntu detects no bluetooth devices, Windows 10 on same laptop detects dozen which is probably all bluetooth devices on this floor of this apartment house. I have no idea what Bluetooth chipset I have, the only information I found with googling and various system information tools is "realtek". I am hoping that either Apport includes that information or you could tell me how do I dig out that information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.3.0-7-generic 4.3.0-7.18 ProcVersionSignature: Ubuntu 4.3.0-7.18-generic 4.3.3 Uname: Linux 4.3.0-7-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.19.4-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mikaela1961 F pulseaudio /dev/snd/controlC1: mikaela1961 F pulseaudio CurrentDesktop: MATE Date: Sat Jan 30 09:38:26 2016 HibernationDevice: RESUME=UUID=431ec214-73ef-4058-b283-5721bb5a45d2 InstallationDate: Installed on 2015-12-12 (48 days ago) InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151212) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:57b4 Realtek Semiconductor Corp. Bus 001 Device 002: ID 13d3:3414 IMC Networks Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550JX ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-7-generic.efi.signed root=UUID=ab0e7270-40bc-4a68-a541-59fd96690354 ro rw acpi_osi= RelatedPackageVersions: linux-restricted-modules-4.3.0-7-generic N/A linux-backports-modules-4.3.0-7-generic N/A linux-firmware 1.155 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550JX.209 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550JX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JX.209:bd10/31/2015:svnASUSTeKCOMPUTERINC.:pnX550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550JX dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK
