[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
** Tags removed: latest-bios-a08 ** Tags added: bios-outdated-a11 ** Changed in: linux (Ubuntu) Importance: Medium => Low -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Expired Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
I know this is an old post but as one who also faced the same issue, the solution is simple. Upgrade to 14.04.4. The issue is caused by some kernel incompatibility with hardware on XPS 8700, kernel 3.18 and 3.19 seem to fix it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Expired Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Expired Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
I have the same issue with a Dell Inspirion 3847. I have updated my BIOS today (version A07) and still have the issue. If I leave the devices plugged in at boot, the system will not respond to anything at the (Xubuntu / lightdm) login screen, not even Ctrl-Alt-Del or Ctrl-Alt-F1. The only way to start my system is to unplug mouse and keyboard before boot, wait for login screen, then plug in keyboard and mouse. Please let me know what information is required to help solve this issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Incomplete Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
Joris Bierkens: Please let me know what information is required to help solve this issue. Please file a new report via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Incomplete Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
I can confirm this issue, but I think it is a BIOS problem. I updated my bios from A08 to A10 using the guide at https://wiki.ubuntu.com/DellBIOS#Upgrading_with_a_FreeDOS_USB_drive . Since then, the issue did not re-appear. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Incomplete Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
** Changed in: linux (Ubuntu) Status: Expired = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Confirmed Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Incomplete Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1389006] Re: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1389006 Title: [Dell XPS 8700] USB mouse and keyboard unresponsive after last update Status in linux package in Ubuntu: Expired Bug description: I am running Ubuntu 14.04 on Dell XPS 8700 desktop. After reboot the mosue and the keyboard becomes unresponsive. I am seeing these messages in the dmesg.0 file -- [1.981066] usb 3-9: Product: DELL USB Laser Mouse [1.981067] usb 3-9: Manufacturer: DELL [1.981112] usb 3-9: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [1.984848] input: DELL DELL USB Laser Mouse as /devices/pci:00/:00:14.0/usb3/3-9/3-9:1.0/input/input7 [1.984930] hid-generic 0003:046D:C063.0003: input,hidraw2: USB HID v1.10 Mouse [DELL DELL USB Laser Mouse] on usb-:00:14.0-9/input0 [2.151451] usb 3-13: new full-speed USB device number 5 using xhci_hcd [2.167857] usb 3-13: device descriptor read/8, error -61 [2.287909] usb 3-13: device descriptor read/8, error -61 This started after the last ubuntu-base update. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-39-generic 3.13.0-39.66 ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8 Uname: Linux 3.13.0-39-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.1-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ramgorur 2588 F pulseaudio /dev/snd/controlC0: ramgorur 2588 F pulseaudio CurrentDesktop: Unity Date: Mon Nov 3 18:04:35 2014 HibernationDevice: RESUME=UUID=bd68080c-265e-4d2c-a8f0-bd4aaa0f26ed InstallationDate: Installed on 2014-06-02 (154 days ago) InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417) MachineType: Dell Inc. XPS 8700 ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=68449923-7d5d-4faf-a692-dd75aecbd8d9 ro recovery nomodeset resume=/dev/sda5 RelatedPackageVersions: linux-restricted-modules-3.13.0-39-generic N/A linux-backports-modules-3.13.0-39-generic N/A linux-firmware 1.127.7 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/13/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0KWVT8 dmi.board.vendor: Dell Inc. dmi.board.version: A03 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd03/13/2014:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr: dmi.product.name: XPS 8700 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389006/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
