[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot unless acpi=off

2016-11-12 Thread Stuart Bishop
apport information

** Tags added: apport-collected xenial

** Description changed:

  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.
  
  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  stub   1972 F pulseaudio
+  /dev/snd/controlC1:  stub   1972 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=85d38fc2-ada5-4f5e-83ec-ca176c194dab
+ InstallationDate: Installed on 2015-03-13 (610 days ago)
+ InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
+ IwConfig:
+  lono wireless extensions.
+  
+  eth0  no wireless extensions.
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 064e:c33c Suyin Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Hewlett-Packard HP Pavilion 13 Notebook PC
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi=off vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-47-generic N/A
+  linux-backports-modules-4.4.0-47-generic  N/A
+  linux-firmware1.157.4
+ RfKill:
+  
+ Tags:  xenial
+ Uname: Linux 4.4.0-47-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-07-04 (131 days ago)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/29/2016
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.35
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 2340
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 07.0A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsyde:bvrF.35:bd07/29/2016:svnHewlett-Packard:pnHPPavilion13NotebookPC:pvr097D12005F0400080:rvnHewlett-Packard:rn2340:rvr07.0A:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion 13 Notebook PC
+ dmi.product.version: 097D12005F0400080
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1434136/+attachment/4776672/+files/AlsaInfo.txt

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Title:
  HP Pavilion 13-b208tu fails to boot unless acpi=off

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  stub   1972 F pulseaudio
   /dev/snd/controlC1:  stub   1972 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=85d38fc2-ada5-4f5e-83ec-ca176c194dab
  InstallationDate: Installed on 2015-03-13 (610 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  IwConfig:
   lono wireless extensions.
   
   eth0  no wireless extensions.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 064e:c33c Suyin Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Pavilion 13 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi=off vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-47-generic N/A
   linux-backports-modules-4.4.0-47-generic  N/A
   linux-firmware1.157.4
  RfKill:
   
  Tags:  xenial
  Uname: Linux 4.4.0-47-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-07-04 (131 days ago)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/29/2016
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.35
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2340
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 07.0A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.35:bd07/29/2016:svnHewlett-Packard:pnHPPavilion13NotebookPC:pvr097D12005F0400080:rvnHewlett-Packard:rn2340:rvr07.0A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 

[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot

2016-11-12 Thread Stuart Bishop
** Attachment added: "dmidecode.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+attachment/4776670/+files/dmidecode.txt

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Title:
  HP Pavilion 13-b208tu fails to boot unless acpi=off

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot

2016-11-12 Thread Stuart Bishop
** Attachment added: "lspci.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+attachment/4776669/+files/lspci.txt

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Title:
  HP Pavilion 13-b208tu fails to boot unless acpi=off

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot

2016-11-12 Thread Stuart Bishop
** Attachment added: "Firmware Test Suite results"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+attachment/4776671/+files/fwts_F35A_results.log

** Summary changed:

- HP Pavilion 13-b208tu fails to boot
+ HP Pavilion 13-b208tu fails to boot unless acpi=off

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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Title:
  HP Pavilion 13-b208tu fails to boot unless acpi=off

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot

2016-11-12 Thread Stuart Bishop
** Attachment added: "uname.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+attachment/4776668/+files/uname.txt

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Title:
  HP Pavilion 13-b208tu fails to boot unless acpi=off

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot

2016-11-12 Thread Stuart Bishop
With acpi=off, as expected there is no suspend function, battery meter
etc. Shutdown appears to hang. The wireless card does not work (but that
stopped working with the Xenial upgrade). Otherwise the system seems
fine.

I am unable to find any other combination of acpi related boot options
that work, apart from acpi=off. acpi=ht does not boot, which according
to DebuggingACPI disables everything except hyper threading and "the
issue is in the ACPI table parsing code itself, or perhaps the SMP
code".

I'll attach the documentation suggested in DebuggingACPI and the
firmware test suite results.

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Title:
  HP Pavilion 13-b208tu fails to boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

2016-11-03 Thread Christopher M. Penalver
Stuart Bishop, I'm going to slightly recast the bug to more accurately
reflect where your issue stands.

Also, are there any negative consequences by using acpi=off (ex.
sluggish performance, graphics corruption, etc.)?

** Tags added: latest-bios-f.35

** Summary changed:

- HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD
+ HP Pavilion 13-b208tu fails to boot

** Description changed:

- While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
- 
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682
+ When I updated to a version higher than F.23 but less than F.35, the
+ computer wouldn't boot at all.
  
- After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
- 15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
- The grub menu is available and works, the kernel loads, the initrd step
- works, and then it hangs hard and requires power cycling.
- 
- The required information for a kernel bug report can be found in Bug
- #1432659, from the original shipped F.23 bios. I obviously can't  attach
- information with the F.26 bios loaded.
- 
- I can confirm that the bios update worked, and I have repeated it twice.
- HP diagnostics give the system a green light, and I can boot to FreeDOS
- as normal. I'll leave the system unbootable with the F.26 bios for a
- while in case someone can help me diagnose further from grub.
+ WORKAROUND: With F.35 BIOS use kernel parameter:
+ acpi=off

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Title:
  HP Pavilion 13-b208tu fails to boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I updated to a version higher than F.23 but less than F.35, the
  computer wouldn't boot at all.

  WORKAROUND: With F.35 BIOS use kernel parameter:
  acpi=off

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

2016-11-03 Thread Stuart Bishop
Booting with F35A and acpi=off, sudo dmidecode -s bios-version && sudo
dmidecode -s bios-release-date gives me:

F.35
07/29/2016

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

2016-11-02 Thread Christopher M. Penalver
Stuart Bishop, please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

2016-11-01 Thread Stuart Bishop
F35A boots with acpi=off, so I need to diagnose further.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

2016-10-09 Thread Christopher M. Penalver
** Summary changed:

- HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD
+ HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26-F.34 BIOS, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-10-09 Thread Stuart Bishop
Sorry, I don't get far enough to get any more debug information. If I
boot in recovery mode, the machine locks completely after displaying
'Loading initial ramdisk ...'. If I follow
https://wiki.ubuntu.com/DebuggingKernelBoot I don't even get that, just
a hung machine with a totally blank screen.

With the options from comment #4 I get the same screen shot as in
comment #6, except of course the kernel level is now 4.4.0-38-generic

I've also had no luck booting the yaketty daily. Same lockup.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-10-09 Thread Stuart Bishop
** Tags removed: bios-outdated-f.34

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-10-08 Thread Christopher M. Penalver
Stuart Bishop, could you please provide the information requested in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/comments/10
?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-10-08 Thread Stuart Bishop
F35 bios fails too, in exactly the same way. F24 still the last known
good (and no longer available for download!)

** Changed in: linux (Ubuntu)
   Status: Expired => Confirmed

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-09-13 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Expired

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-07-15 Thread Christopher M. Penalver
Stuart Bishop, would HP's latest BIOS allow you a boot?

If not, could you please provide the information from
https://wiki.ubuntu.com/DebuggingKernelBoot ?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2016-07-15 Thread Christopher M. Penalver
** Tags added: bios-outdated-f.34

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-10-19 Thread Christopher M. Penalver
** Tags added: wily

** Description changed:

- While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
- bios to the latest available on the HP website (F.26). After the update,
- the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04 (Ubuntu 15.04
- from the hard drive, Ubuntu 14.10 using a LiveCD). The grub menu is
- available and works, the kernel loads, the initrd step works, and then
- it hangs hard and requires power cycling.
+ While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
+ 
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682
+ 
+ After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
+ 15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
+ The grub menu is available and works, the kernel loads, the initrd step
+ works, and then it hangs hard and requires power cycling.
  
  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't  attach
  information with the F.26 bios loaded.
  
  I can confirm that the bios update worked, and I have repeated it twice.
  HP diagnostics give the system a green light, and I can boot to FreeDOS
  as normal. I'll leave the system unbootable with the F.26 bios for a
  while in case someone can help me diagnose further from grub.

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https://bugs.launchpad.net/bugs/1434136

Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu bios to 
the latest available on the HP website (F.26):
  
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682

  After the update, the laptop no longer boots Ubuntu 14.10 or Ubuntu
  15.04 (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD).
  The grub menu is available and works, the kernel loads, the initrd
  step works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-10-19 Thread Stuart Bishop
The issue is unchanged with the Ubuntu 15.10 beta (kernel 4.2.0-16)

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-20 Thread Christopher M. Penalver
Stuart Bishop, could you please provide the missing information
following https://wiki.ubuntu.com/DebuggingKernelBoot ?

** Changed in: linux (Ubuntu)
   Importance: Undecided = High

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-20 Thread Stuart Bishop
Still just those 4 lines using:

ro recovery nomodeset debug ignore_loglevel log_buf_len=10M
print_fatal_signals=1 LOGLEVEL=8 earlyprintk=efi,keep sched_debug
i915.modeset=0 nouveau.modeset=0

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-20 Thread Stuart Bishop
I'll attach a photo of how far I've gotten, although it won't add much.

** Attachment added: Screenshot showing console output with kernal debug flags
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+attachment/4350641/+files/IMG_20150320_181753.jpg

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-20 Thread Christopher M. Penalver
Stuart Bishop, unfortunately, that screenshot wasn't terribly helpful.

Just to clarify, does your BIOS allow you to switch off UEFI?

If so, could you please do this and advise if you then are able to boot?

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-20 Thread Stuart Bishop
I get the same failure booting an Ubuntu 14.10 LiveCD USB stick in non
UEFI mode (using the F9 boot menu I can explicitly select booting the
stick in UEFI or non-UEFI mode).

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-19 Thread Christopher M. Penalver
** Tags added: utopic vivid

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-19 Thread Stuart Bishop
Per description, fresh information cannot currently be collected but
pre-update kernel bug report information can be found in Bug #1432659

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434136/+subscriptions

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[Kernel-packages] [Bug 1434136] Re: HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

2015-03-19 Thread Stuart Bishop
Using the earlyprintk=efi kernel boot option, I can get 4 more lines of
output. Initializing the cpuset, cpu and cpuacct cgroups, and the final
line printing the Linux kernel version.

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https://bugs.launchpad.net/bugs/1434136

Title:
  HP Pavilion 13-b208tu fails to boot with F.26 bios, PSOD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  While trying to fix Bug #1432659, I updated the HP Pavilion 13-b208tu
  bios to the latest available on the HP website (F.26). After the
  update, the laptop no longer boots Ubuntu 14.10 or Ubuntu 15.04
  (Ubuntu 15.04 from the hard drive, Ubuntu 14.10 using a LiveCD). The
  grub menu is available and works, the kernel loads, the initrd step
  works, and then it hangs hard and requires power cycling.

  The required information for a kernel bug report can be found in Bug
  #1432659, from the original shipped F.23 bios. I obviously can't
  attach information with the F.26 bios loaded.

  I can confirm that the bios update worked, and I have repeated it
  twice. HP diagnostics give the system a green light, and I can boot to
  FreeDOS as normal. I'll leave the system unbootable with the F.26 bios
  for a while in case someone can help me diagnose further from grub.

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