[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Anthony Buckley, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing list (TO: Eric Dumazet, and David S. Miller, CC netdev)? Please provide a direct URL to your post to the mailing list when it becomes available so that it may be tracked. Thank you for your help. ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged ** Summary changed: - Network scanner not detected by xsane after upgrade to 16.04 + Network scanner not detected by xsane after kernel upgrade -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after kernel upgrade Status in linux package in Ubuntu: Triaged Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Anthony Buckley, could you please advise to the results of 4.9-rc2? If it is still reproducible in this, then this would be an upstream bug also. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Sorry just to elaborate on what I did for the above in case its unclear. git checkout master git bisect start git bisect bad v4.4-rc1 git bisect good v4.3 NB. - I built kernels for each of these to confirm the bad / good status of each beforehand. Then ran built kernels, then ran git bisect good / bad as required until completion. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
OK, after all my problems trying bisect (see previous comments) I've finally managed to successfully complete one. See the attached bisect log for details of the last good commit (10cbc8f179177c1a6d5f56a46ebddc8f602ce5ac) and the first bad one (ef547f2ac16bd9d77a780a0e7c70857e69e8f23f). Quite a job to muddle through. Hopefully its been worth it. Regards. Tony ** Attachment added: "git_bisect.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+attachment/4766210/+files/git_bisect.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
** Tags removed: needs-bisect ** Tags added: bisect-done ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Just set status back - thought of something else to try. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Apologies in advance for marking this as confirmed, but I'm pretty much out of options. I tried to bisect using mainline kernels (above), but got nowhere. I followed the instructions as given:- git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git cd linux git checkout 49f9ae92af54217fd9821a7613342178893a72af (NB also tried v4.3.6 and more) This commit was from the last known build where I had no problem - v4.3.6 (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.6-wily) and got this error:- fatal: reference is not a tree: 49f9ae92af54217fd9821a7613342178893a72af I've tried lots of searching to try resolve my bisect issues, but its been of limited help. So I'm really stumped and can't proceed with anything, which is disappointing because I'd really like scanner back. Regards. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Well after many days and heaven alone knows how many hours, I'm beginning to go completely loopy. After getting a number of odd messages (as in above) I finally got the following: debian/rules.d/4-checks.mk:12: recipe for target 'module-check-generic' failed make: *** [module-check-generic] Error 1 I tried a number of things like adjusting the HEAD, but nothing changed. So I figured I must have made a mistake somewhere and started again. More odd messages. Not wanting to go down that path again I tried playing a little with the bisect range, but all this showed was what I've always suspected - the problem lies between 4.3.0-7.18 and 4.4.0-1.15. When I try to bisect these to confirm, the 'debian.master' directory gets deleted, which appears to be because they are non-linear (whatever that means). Looking at the instructions, they get pretty vague here. Seems to me they are fine for straightforward things, but quite esoteric when things go awry. Is it telling me that I now need to commit bisect the mainline kernels? It mentions something about mapping one to the other, but this proved confusing and useless. I'd like some confirmation about this as all I really know where mainline kernels are concerned is that I have no problem at v4.3.6 (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.6-wily) and have a problem at v4.4-rc1+cod1 (http://kernel.ubuntu.com/~kernel- ppa/mainline/v4.4-rc1+cod1-wily). To be honest, I'm not even sure that posting here is the proper way to seek assistance (I'm starting to suspect it isn't in which case I'm really lost), but will attempt the mainline bisect if I here nothing. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
I need a little assistance - anyone. I've managed to get started (I think) and test the first bisect and tried to mark as 'GOOD', but got the following: git bisect good Bisecting: 147 revisions left to test after this (roughly 7 steps) error: Your local changes to the following files would be overwritten by checkout: debian.master/changelog Please, commit your changes or stash them before you can switch branches. Aborting What is the correct action, there's nothing in the guide about this? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Hello Christopher, Just to clear what you require here. I'm a little confused. I've been thru the Mainline builds and established where I'm having a problem (v4.4...) and not having it (4.3.6-040306-generic). So the next step next is to run 'git clone...', 'git bisect...' and start compiling kernels? Um, I'll give it a go, but I've not done this before. I started looking at 'https://wiki.ubuntu.com/Kernel/KernelBisection', followed (with changes) some of the links and ended up at 'https://launchpad.net/ubuntu/xenial/+source/linux' and followed on into some of the Releases (eg. https://launchpad.net/ubuntu/+source/linux/4.4.0-1.15/+build/8880827). I was (initially) under the impression, you wanted me to test these release kernels to establish where my problem started. However installing packages always failed with dependency errors (for example again with 4.4.0-1.15 'linux-headers-4.4.0-1-generic depends on linux- headers-4.4.0-1'). So I guess this isn't what you need and its the git / compile actions. Could you please confirm? Regards -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list:
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Anthony Buckley, the next step is to fully commit bisect from kernel 4.2 to 4.4 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ? Please note, finding adjacent kernel versions is not fully commit bisecting. Also, the kernel release names are irrelevant for the purposes of bisecting. It is most helpful that after the fix commit (not kernel version) has been identified, you then mark this report Status Confirmed. Thank you for your help. ** Tags added: kernel-bug-exists-upstream needs-bisect ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
4.8-rc5 was the latest when I checked, so I tested this instead. Problem still exists. ** Tags removed: kernel-bug-exists-upstream-4.8-rc2 ** Tags added: kernel-bug-exists-upstream-4.8-rc5 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Anthony Buckley, to keep this relevant to upstream, one would want to test the latest mainline kernel (now 4.8-rc4) as it is released. Could you please advise? ** Tags added: bios-outdated-208 ** Tags removed: kernel-bug-exists-upstream ** Tags added: kernel-bug-exists-upstream-4.8-rc2 regression-release ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Hopefully this will be of assistance, in case anyone looks at this bug. I've run the following commands under the current kernel (4.4.0-34-generic) and also a previous kernel (4.2.0-41-generic) strace scanimage -L log_curr_kernel_not_work 2>&1 Scanner not detected strace scanimage -L log2_prev_kernel_works 2>&1 Scanner works fine Files attached. Diffing the logs shows the interesting stuff at line 3072 (log_curr_kernel_not_work) and line 3232 (log2_prev_kernel_works). It appears that there is an issue connecting under the current kernel that doesn't happen in previous kernels. Why? Beyond me I'm afraid, but its disappointing not to have scanning available now. Any help appreciated. Thanks. ** Attachment added: "log2_prev_kernel_works" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+attachment/4729877/+files/log2_prev_kernel_works -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Second log for above post ** Attachment added: "log_curr_kernel_not_work" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+attachment/4729878/+files/log_curr_kernel_not_work -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
May be related to bug #1577137 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
OK, I've tested a few of the mainlines (binary chop) and as far as I can tell the last kernel that worked OK was 4.3.6-040306-generic (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3.6-wily/). So it looks to me as if its since the start of the 4.4... series. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
I've tried the above mainline (http://kernel.ubuntu.com/~kernel- ppa/mainline/v4.8-rc2/) on both 64 bit and 32 bit PC's, but the problem has not been fixed. If I get some time and the kernels are available for download I'll try to identify at exactly what kernel it started. Thanks. ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1613027] Re: Network scanner not detected by xsane after upgrade to 16.04
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc2/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 Status in linux package in Ubuntu: Incomplete Bug description: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F pulseaudio /dev/snd/controlC1: tony 4520 F pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
