** Changed in: linux
Status: Confirmed => Expired
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Title:
[HP Pavilion 360 - 13-a200nt (ENERGY STAR)] Kernel parameter
** Changed in: linux
Status: Incomplete => Confirmed
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Title:
[HP Pavilion 360 - 13-a200nt (ENERGY STAR)] Kernel parameter
Apologies for the delay, I have been instructed to use kernel mailing list to
report the bug.
System boots fine once you use acpi_osi= argument with complete functionality.
This has been true for all 5.x kernels to this date.
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Bug closed as there is no response from the bug reporter.
Please feel free to reopen it if the problem still exists in the latest
upstream kernel.
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** Changed in: linux
Status: Confirmed => Incomplete
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Title:
[HP Pavilion 360 - 13-a200nt (ENERGY STAR)] Kernel parameter
it is really rare to see a system running with acpi=off.
May I know why acpi=off is used in the first place?
for this particular issue, please confirm if problem still exists with
acpi_osi=!.
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Bug report to linux-acpi mailing list: https://www.spinics.net/lists
/linux-acpi/msg90609.html
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Title:
[HP Pavilion 360 - 13-a200nt
I have reported the issue carrying the instructions to linux-acpi kernel
mailing list. However, I am having difficulty finding the web version of
message.
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Ilgaz, could you please report this problem following the instructions
at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate
mailing list (TO: Rafael J. Wysocki and Len Brown CC: linux-acpi)?
Please provide a direct URL to your post to the mailing list (not
Bugzilla) when it becomes
** Attachment added: "output of sudo acpidump -o acpidump.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/5302445/+files/acpidump.txt
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Ilgaz, to help developers debug a potential ACPI/BIOS bug, could you please
install the package acpidump and attach to this report uncompressed and
untarred the following via a terminal:
sudo acpidump -o acpidump.txt
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** Summary changed:
- Kernel needs a special workaround argument to boot
+ [HP Pavilion 360 - 13-a200nt (ENERGY STAR)] Kernel parameter acpi_osi=
required to boot
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Yes, I know it is strange but there is no output to screen nor any way
to interact with the computer. I can't carry any of the steps described
on the referenced page.
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Ilgaz, to clarify, did you actually try to gather logs as per all
techniques noted in
https://help.ubuntu.com/community/DebuggingSystemCrash or are you making
assumptions of your not being able to?
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1) I removed the USB external disk while booting 5.4-rc5 it didn't
change anything.
2) There is nothing to get debug logs, even the ethernet chip isn't
powered on at the stage where system freezes. No output on screen
either. As I said before, keyboard doesn't work either.
Right now I am keeping
Ilgaz:
To advise, you have missed steps in two different comments, which are
vital to proceed. Please ensure you are responding to all items
requested.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/comments/10:
C) To further clarify, does removing the external HDD device (USB?)
I have installed the recommended mainline kernel, removed all third
party modules too. I changed the arguments as suggested. It doesn't
boot, just a blank screen not even a cursor.
** Attachment added: "Boot arguments"
Ilgaz:
1) To keep this relevant to upstream, you will want to continue to test
the latest mainline kernel as it is released (now 5.4-rc5). Instructions
are available via https://wiki.ubuntu.com/Kernel/MainlineBuilds .
2) Please review https://help.ubuntu.com/community/DebuggingSystemCrash
and
** Attachment added: "IMG_20191102_190348_DRO.jpg"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/5302298/+files/IMG_20191102_190348_DRO.jpg
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** Attachment added: "A little useless video of machine not booting
any feedback"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848445/+attachment/5302299/+files/VID_20191102_190448.mp4
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Ilgaz:
A) I'm afraid providing logs from a working boot does nothing to help.
B) To clarify, you removed all of the following kernel parameters:
quiet
splash
vt.handoff=7
acpi_osi=
pci=biosirq
then changed:
gfxmode $linux_gfx_mode
to:
gfxmode text
and then got the bad boot? If so, please
** Description changed:
- When booting my computer, it stops with just a non-blinking white cursor
- on screen in the top left, and the Caps Lock doesn't respond when
- pressed.
+ When booting my HP Pavilion 360 - 13-a200nt (ENERGY STAR), it stops with
+ just a non-blinking white cursor on screen
Ilgaz:
1) Could you please provide from the the sticker of the computer itself
(not from the Bug Description, or the result of a terminal command) the
full computer model? For example, HP Pavilion 13-u100 x360 Convertible
PC.
Model 13-a200nt PN: L0B69EA#AB8
2) Could you please undo all
Ilgaz:
1) Could you please provide from the the sticker of the computer itself
(not from the Bug Description, or the result of a terminal command) the
full computer model? For example, HP Pavilion 13-u100 x360 Convertible
PC.
2) Could you please undo all WORKAROUNDs and non-default kernel
Launchpad has imported 2 comments from the remote bug at
https://bugzilla.kernel.org/show_bug.cgi?id=205237.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
** Bug watch added: Linux Kernel Bug Tracker #205237
https://bugzilla.kernel.org/show_bug.cgi?id=205237
** Also affects: linux via
https://bugzilla.kernel.org/show_bug.cgi?id=205237
Importance: Unknown
Status: Unknown
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I tried once more with no dkms modules. It gets stuck in "loading
ramdisk". Nothing happens and doesn't respond.
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Title:
Kernel
I just tested, without acpi_osi= , it freezes. I'd love to provide more
details but as I said, it is just a blank screen with cursor, external
HDD light is off, caps lock doesn't seem to work.
uname -ar
Linux ilgaz-HP-Pavilion-13-x360-PC 5.4.0-050400rc3-generic #201910132031 SMP
Mon Oct 14
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/
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Title:
Kernel needs a special
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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Title:
Kernel needs a special
Public bug reported:
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System ->
About Ubuntu
Description: Ubuntu 19.10
Release: 19.10
2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center
3) What you expected to happen
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