[Kernel-packages] [Bug 1912052]

2023-03-28 Thread amaramardhruva+kernel
@Victor @Jaroslav Can we have one made for PH315-53 too?

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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Released
Status in linux source package in Hirsute:
  Won't Fix
Status in linux source package in Impish:
  Fix Released
Status in linux source package in Jammy:
  Fix Released

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052]

2023-01-24 Thread victor1984
I just had the same issue but on Acer Predator PH315-54

alsa-info.sh output: http://alsa-
project.org/db/?f=66787dea0436de3059aac928371c61646ebad51b

Jaroslav, I sent a patch for you and alsa-devel, but I think it did not arrive 
as I am not a member of the list. I just applied the same quirk and recompiled, 
resulting in a working headset microphone.
Thank you a lot for all the information/guidance in this issue.

diff --git a/sound/pci/hda/patch_realtek.c b/sound/pci/hda/patch_realtek.c
index 6fab7c8fc19a..5b628fd3351d 100644
--- a/sound/pci/hda/patch_realtek.c
+++ b/sound/pci/hda/patch_realtek.c
@@ -9202,6 +9202,7 @@ static const struct snd_pci_quirk alc269_fixup_tbl[] = {
SND_PCI_QUIRK(0x1025, 0x142b, "Acer Swift SF314-42", 
ALC255_FIXUP_ACER_MIC_NO_PRESENCE),
SND_PCI_QUIRK(0x1025, 0x1430, "Acer TravelMate B311R-31", 
ALC256_FIXUP_ACER_MIC_NO_PRESENCE),
SND_PCI_QUIRK(0x1025, 0x1466, "Acer Aspire A515-56", 
ALC255_FIXUP_ACER_HEADPHONE_AND_MIC),
+   SND_PCI_QUIRK(0x1025, 0x1534, "Acer Predator PH315-54", 
ALC255_FIXUP_ACER_MIC_NO_PRESENCE),
SND_PCI_QUIRK(0x1028, 0x0470, "Dell M101z", ALC269_FIXUP_DELL_M101Z),
SND_PCI_QUIRK(0x1028, 0x053c, "Dell Latitude E5430", 
ALC292_FIXUP_DELL_E7X),
SND_PCI_QUIRK(0x1028, 0x054b, "Dell XPS one 2710", 
ALC275_FIXUP_DELL_XPS),

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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Released
Status in linux source package in Hirsute:
  Won't Fix
Status in linux source package in Impish:
  Fix Released
Status in linux source package in Jammy:
  Fix Released

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2022-04-18 Thread Daniel van Vugt
Bug status updated from the other bugs in comment #28.


** Changed in: linux (Ubuntu Focal)
   Status: Fix Committed => Fix Released

** Changed in: linux (Ubuntu Hirsute)
   Status: Fix Committed => Won't Fix

** Changed in: linux (Ubuntu Impish)
   Status: Fix Committed => Fix Released

** Changed in: linux (Ubuntu Jammy)
   Status: Fix Committed => Fix Released

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Released
Status in linux source package in Hirsute:
  Won't Fix
Status in linux source package in Impish:
  Fix Released
Status in linux source package in Jammy:
  Fix Released

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2022-04-14 Thread Bug Watch Updater
** Changed in: linux
   Status: Fix Released => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Fix Committed
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  Fix Committed
Status in linux source package in Impish:
  Fix Committed
Status in linux source package in Jammy:
  Fix Committed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2022-04-14 Thread crysman
Thanks a lot for everything so far. One more thing regarding to this audio 
issue, though - maybe you @Jaroslav would know what the problem is - could you 
please have look at this?
https://bugs.launchpad.net/linux/+bug/1912052/comments/29

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Fix Committed
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  Fix Committed
Status in linux source package in Impish:
  Fix Committed
Status in linux source package in Jammy:
  Fix Committed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2022-04-14 Thread crysman
Well, there is one issue still in here.

When I do use both `snd_intel_dspcfg.dsp_driver=1
snd_hda_intel.model=alc255-acer` kernel parameters:

1) VERY BAD: there is no mic available in sound settings :(

2) GOOD: when I connect something into audio jack, an overlay asking for
device type pops up - letting me to select whether it is headphones only
or headset

When I do use just the `snd_hda_intel.model=alc255-acer` kernel
parameter or no parameter at all (just defaults):

1) GOOD: both mics work

2) VERY BAD: there is cracking in headphones every couple of seconds
whenever there is no audio playback active after changing the volume
level - it feels like if it's turning on and off in a cycle… it stops,
eventually, but its very annoying, especially if speakers are connected.
It is the very same sound as it does by turning on the laptop.

3) BAD: no device selection popup


PS: In any case, I am still using also `pci=nocrs`, because I have to due to 
this issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884232

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Fix Committed
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  Fix Committed
Status in linux source package in Impish:
  Fix Committed
Status in linux source package in Jammy:
  Fix Committed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2022-03-23 Thread Po-Hsu Lin
** Changed in: linux (Ubuntu Bionic)
 Assignee: Po-Hsu Lin (cypressyew) => (unassigned)

** Changed in: linux (Ubuntu Bionic)
   Status: In Progress => New

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Fix Committed
Status in linux source package in Bionic:
  New
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  Fix Committed
Status in linux source package in Impish:
  Fix Committed
Status in linux source package in Jammy:
  Fix Committed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-12-28 Thread Po-Hsu Lin
Focal - bug 1953387
Hirsute - bug 1954533
Impish - bug 1954337
Jammy - bug 1951822

** Changed in: linux (Ubuntu Hirsute)
   Status: In Progress => Fix Committed

** Changed in: linux (Ubuntu Impish)
   Status: In Progress => Fix Committed

** Changed in: linux (Ubuntu Hirsute)
 Assignee: Po-Hsu Lin (cypressyew) => (unassigned)

** Changed in: linux (Ubuntu Impish)
 Assignee: Po-Hsu Lin (cypressyew) => (unassigned)

** Changed in: linux (Ubuntu Jammy)
   Status: In Progress => Fix Committed

** Changed in: linux (Ubuntu Jammy)
 Assignee: Po-Hsu Lin (cypressyew) => (unassigned)

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Fix Committed
Status in linux source package in Bionic:
  In Progress
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  Fix Committed
Status in linux source package in Impish:
  Fix Committed
Status in linux source package in Jammy:
  Fix Committed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-12-28 Thread Po-Hsu Lin
** Changed in: linux (Ubuntu Focal)
   Status: In Progress => Fix Committed

** Changed in: linux (Ubuntu Focal)
 Assignee: Po-Hsu Lin (cypressyew) => (unassigned)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Bionic:
  In Progress
Status in linux source package in Focal:
  Fix Committed
Status in linux source package in Hirsute:
  In Progress
Status in linux source package in Impish:
  In Progress
Status in linux source package in Jammy:
  In Progress

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-11-18 Thread Po-Hsu Lin
Hello!
Thanks for the bug report, can you give these test kernels (bionic 4.15, Focal 
5.4, Hirsute 5.11, Impish 5.13, Jammy 5.15) a try:
https://people.canonical.com/~phlin/kernel/lp-1912052-acer-SP513-mic/

-- 
You received this bug notification because you are a member of Kernel
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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Bionic:
  In Progress
Status in linux source package in Focal:
  In Progress
Status in linux source package in Hirsute:
  In Progress
Status in linux source package in Impish:
  In Progress
Status in linux source package in Jammy:
  In Progress

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-11-18 Thread Po-Hsu Lin
** Also affects: linux (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu Jammy)
   Status: Confirmed => In Progress

** Changed in: linux (Ubuntu Jammy)
 Assignee: (unassigned) => Po-Hsu Lin (cypressyew)

** Changed in: linux (Ubuntu Impish)
 Assignee: (unassigned) => Po-Hsu Lin (cypressyew)

** Changed in: linux (Ubuntu Hirsute)
 Assignee: (unassigned) => Po-Hsu Lin (cypressyew)

** Changed in: linux (Ubuntu Impish)
   Status: New => In Progress

** Changed in: linux (Ubuntu Focal)
 Assignee: (unassigned) => Po-Hsu Lin (cypressyew)

** Changed in: linux (Ubuntu Bionic)
 Assignee: (unassigned) => Po-Hsu Lin (cypressyew)

** Changed in: linux (Ubuntu Hirsute)
   Status: New => In Progress

** Changed in: linux (Ubuntu Focal)
   Status: New => In Progress

** Changed in: linux (Ubuntu Bionic)
   Status: New => In Progress

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Bionic:
  In Progress
Status in linux source package in Focal:
  In Progress
Status in linux source package in Hirsute:
  In Progress
Status in linux source package in Impish:
  In Progress
Status in linux source package in Jammy:
  In Progress

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-11-18 Thread Po-Hsu Lin
** Also affects: linux (Ubuntu Hirsute)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Jammy)
   Importance: Undecided
   Status: Confirmed

** Also affects: linux (Ubuntu Impish)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Focal)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Confirmed
Status in linux source package in Focal:
  New
Status in linux source package in Hirsute:
  New
Status in linux source package in Impish:
  New
Status in linux source package in Jammy:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 21.04 (not even wired, cable headset)

2021-11-09 Thread Bug Watch Updater
** Changed in: linux
   Status: Confirmed => Fix Released

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052]

2021-11-09 Thread perex
The above change is in upstream:

  https://lore.kernel.org/alsa-
devel/20211104155726.2090997-1-pe...@perex.cz/

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Fix Released
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread perex
The model should be detected automatically. The parameter is just for
override useful for tests.

If you can, could you test this code change?

  diff --git a/sound/pci/hda/patch_realtek.c b/sound/pci/hda/patch_realtek.c
  index 6322fac9e694..4f46cfc5393b 100644
  --- a/sound/pci/hda/patch_realtek.c
  +++ b/sound/pci/hda/patch_realtek.c
  @@ -8485,6 +8485,7 @@ static const struct snd_pci_quirk alc269_fixup_tbl[] = {
  SND_PCI_QUIRK(0x1025, 0x1308, "Acer Aspire Z24-890",,
  ALC286_FIXUP_ACER_AIO_HEADSET_MIC),
  SND_PCI_QUIRK(0x1025, 0x132a, "Acer TravelMate B114-21",
  ALC233_FIXUP_ACER_HEADSET_MIC),
  SND_PCI_QUIRK(0x1025, 0x1330, "Acer TravelMate X514-51T",
  ALC255_FIXUP_ACER_HEADSET_MIC),
  +   SND_PCI_QUIRK(0x1025, 0x141f, "Acer Acer Spin SP513-54N",
  ALC255_FIXUP_ACER_MIC_NO_PRESENCE),
  SND_PCI_QUIRK(0x1025, 0x142b, "Acer Swift SF314-42",
  ALC255_FIXUP_ACER_MIC_NO_PRESENCE),
  SND_PCI_QUIRK(0x1025, 0x1430, "Acer TravelMate B311R-31",
  ALC256_FIXUP_ACER_MIC_NO_PRESENCE),
  SND_PCI_QUIRK(0x1025, 0x1466, "Acer Aspire A515-56", 
  ALC255_FIXUP_ACER_HEADPHONE_AND_MIC),

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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread crysman
@Jaroslav: OK, I've just tested that.

5) only alc255-acer:

❱ cat /proc/cmdline 
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash pci=nocrs 
snd_hda_intel.model=alc255-acer

- internal mic works
- external does not :(


I've noticed some RED messages in dmesg, though - the latest seem to be 
relevant:

[0.089089] x86/cpu: SGX disabled by BIOS.
[0.670858] pci :00:07.0: DPC: RP PIO log size 0 is invalid
[0.672459] pci :00:07.1: DPC: RP PIO log size 0 is invalid
[0.674048] pci :00:07.2: DPC: RP PIO log size 0 is invalid
[0.675635] pci :00:07.3: DPC: RP PIO log size 0 is invalid
[   30.127898] snd_hda_codec_realtek ehdaudio0D0: didn't find PCM for DAI 
Digital Codec DAI
[   30.127909] snd_hda_codec_realtek ehdaudio0D0: ASoC: error at 
snd_soc_dai_startup on Digital Codec DAI: -22
[   30.127915]  Digital Playback and Capture: soc_pcm_open() failed (-22)
[   30.127919]  HDA Digital: ASoC: dpcm_be_dai_startup() failed at Digital 
Playback and Capture (-22)
[   30.127922]  HDA Digital: dpcm_fe_dai_startup() failed (-22)
[   30.128026] snd_hda_codec_realtek ehdaudio0D0: didn't find PCM for DAI 
Digital Codec DAI
[   30.128030] snd_hda_codec_realtek ehdaudio0D0: ASoC: error at 
snd_soc_dai_startup on Digital Codec DAI: -22
[   30.128034]  Digital Playback and Capture: soc_pcm_open() failed (-22)
[   30.128036]  HDA Digital: ASoC: dpcm_be_dai_startup() failed at Digital 
Playback and Capture (-22)
[   30.128039]  HDA Digital: dpcm_fe_dai_startup() failed (-22)

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread crysman
@jaroslav you RULEZZ! This has, indeed, solved reported problem, now
both microphones work! Thanks a lot!

SOLUTION SUMMARY:
1) use kernel 5.11+
2) use `snd_sof_intel_hda_common.hda_model=alc255-acer` kernel boot parameter

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread crysman
@jaroslav fresh report here:
http://alsa-project.org/db/?f=4fa645dcfb6f79261c362d5510af0ad4e6183548

(while booted with `❱ cat /proc/cmdline 
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash pci=nocrs 
snd_hda_intel.model=alc255-acer
`

please, could you navigate me to "the instructions", I've been looking
around and have not found what you mean, I will try my best to follow
them once I know exactly what to follow, thanks a lot!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread perex
And you didn't follow my instructions - read them carefully. There is
another module and parameters for the SOF driver to set the HDA model.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread perex
Please, attach new alsa-info.sh output.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread perex
snd_sof_intel_hda_common.hda_model=alc255-acer  not
snd_hda_intel.model=alc255-acer

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You received this bug notification because you are a member of Kernel
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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread perex
Try 'snd_sof_intel_hda_common.hda_model=alc255-acer' kernel parameter
and don't modify snd_intel_dspcfg configuration.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052]

2021-11-03 Thread crysman
I've made a new test, currently on POPOS 21.04, kernel 5.13:

❱ uname -rv
5.13.0-7614-generic #14~1631647151~21.04~930e87c-Ubuntu SMP Fri Sep 17 00:24:58 
UTC

1) default boot options:

- internal mic works, external not


2) changed to  intel_dspcfg.dsp_driver + headset-mic:

❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro snd_intel_dspcfg.dsp_driver=1 
snd_hda_intel.model=headset-mic

- neither mic works


3) changed to intel_dspcfg.dsp_driver + alc255-acer
=
❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash 
snd_intel_dspcfg.dsp_driver=1 snd_hda_intel.model=alc255-acer

- external mic is now working (!), when jack is plugged-in, it corerctly asks 
what device have I connected (headset or headphones?)
- internal mic is not working, though :(


4) it (does not) works with pci=nocrs, too:

❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash pci=nocrs 
snd_intel_dspcfg.dsp_driver=1 snd_hda_intel.model=alc255-acer


So, this solution is not very practical, because when I do not have headset 
available at the moment, I cannot use internal microphone :(

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-10-31 Thread Daniel van Vugt
** Changed in: linux (Ubuntu)
   Status: Won't Fix => Confirmed

** Tags removed: groovy
** Tags added: hirsute

** No longer affects: pulseaudio (Ubuntu)

** Summary changed:

- [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 
20.10 (not even wired, cable headset)
+ [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 
21.04 (not even wired, cable headset)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 21.04 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-10-31 Thread crysman
Thanks to @Jaroslav_Kysela, we've got the solution.

SOLUTION SUMMARY:
1) use kernel 5.11+
2) use `snd_sof_intel_hda_common.hda_model=alc255-acer` kernel boot parameter

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-10-31 Thread crysman
I've made a new test, currently on POPOS 21.04, kernel 5.13
❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro snd_intel_dspcfg.dsp_driver=1 
snd_hda_intel.model=headset-mic

1) default boot options:

- internal mic works, external not

2) changed to  intel_dspcfg.dsp_driver + headset-mic:

❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro snd_intel_dspcfg.dsp_driver=1 
snd_hda_intel.model=headset-mic

- neither mic works

3) changed to intel_dspcfg.dsp_driver + alc255-acer
=
❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash 
snd_intel_dspcfg.dsp_driver=1 snd_hda_intel.model=alc255-acer

- external mic is now working (!), when jack is plugged-in, it corerctly asks 
what device have I connected (headset or headphones?)
- internal mic is not working, though :(

4) it (does not) works with pci=nocrs, too:

❱ cat /proc/cmdline
initrd=\EFI\Pop_OS-a99686bf-c48a-464b-af3a-25f67847049a\initrd.img 
root=UUID=a99686bf-c48a-464b-af3a-25f67847049a ro quiet splash pci=nocrs 
snd_intel_dspcfg.dsp_driver=1 snd_hda_intel.model=alc255-acer


So, this solution is not very practical, because when I do not have headset 
available at the moment, I cannot use internal microphone :(

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-10-31 Thread crysman
issue still present in hirsute (21.04)

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Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052]

2021-10-30 Thread amaramardhruva+kernel
I am not sure if this will help but I have a Acer Predator helios 300
with ALC295 and had to do the workaround snd_hda_intel model=alc255-acer
for the Headphone microphone to work. Would love it if the kernel could
automatically detect the card and apply the quirk.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-09-09 Thread Bug Watch Updater
Launchpad has imported 5 comments from the remote bug at
https://bugzilla.kernel.org/show_bug.cgi?id=211853.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2021-02-19T18:10:45+00:00 crysman wrote:

Created attachment 295367
alsa-info-0.4.65_output

Simply put, external microphone (classic cable jack input) does not
work.

I've already described thoroughly the whole issue on various places,
choose your favorite:

- https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052
- 
https://askubuntu.com/questions/1305942/external-headset-microphone-not-working-in-ubuntu-20-10-not-even-wired-cable-h

Might be related?:
- https://bugzilla.kernel.org/show_bug.cgi?id=195457#c29

I'm attaching the output of this ( https://git.alsa-project.org/?p=alsa-
utils.git;a=blob_plain;f=alsa-info/alsa-info.sh;hb=HEAD )

Reply at:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/comments/5


On 2021-02-22T10:11:54+00:00 tiwai wrote:

First off, please try the latest kernel, at best 5.11.  It makes further
debugging easier.

After confirming the latest kernel still doesn't work, let's try to
switch to the legacy HD-audio snd-hda-intel driver; we're checking only
about the external mic, and it makes easier to debug, too.  Boot with
snd_intel_dspcfg.dsp_driver=1 boot option, and it'll forcibly use the
legacy driver.  Note that, with this, the built-in mic won't work with
this.

Once after that, you can try to pass a different model option to snd-
hda-intel module.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/comments/7


On 2021-02-23T19:38:51+00:00 crysman wrote:

OK, I wait until Ubuntu ships 5.11 natively and then let you know.
5.10 will be not enough in 21.04?

Sad is that it used to work before - until some upgrade along the way...

Meanwhile, just tested "snd_intel_dspcfg.dsp_driver=1" boot option
and... nope, has not fixed the problem. There is a change it the name of
the device - something like "...Analog input..." instead of something
like "...SmartSound Technology..." but external cable mic is not working
nevertheless.

Regarding "passing different option to snd-..." I am not sure what you
exacly mean? You mean try this "sudo hda-verb /dev/snd/hwC0D0 "
kinda' hacking?

Thank you!

Reply at:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/comments/8


On 2021-02-24T09:01:15+00:00 tiwai wrote:

The debug will be based on 5.11.x, so it's better to move it at first.

About the different option to snd-hda-intel: no, you can pass "model" option to 
snd-hda-intel module to apply some device-specific quirk.  For example,
  snd_hda_intel.model=alc255-acer
boot option will apply some Acer-specific workaround.  Or try
  snd_hda_intel.model=headset-mic

There are quite many model options for the Realtek codecs.  A part of
available values are found in Documentation/sound/hd-audio/models.rst,
the section for ALC269.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/comments/9


On 2021-03-01T17:48:05+00:00 pmenzel+bugzilla.kernel.org wrote:

crysman, with Ubuntu you can easily test Linux kernel releases using
their builds [1]. Download the package and install with `sudo dpkg -i
…`.

[1]: https://kernel.ubuntu.com/~kernel-ppa/mainline/

Reply at:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/comments/11

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  

[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-07-29 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu.
Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Won't Fix

** Changed in: pulseaudio (Ubuntu)
   Status: Confirmed => Won't Fix

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Won't Fix
Status in pulseaudio package in Ubuntu:
  Won't Fix

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions


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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-02-26 Thread Bug Watch Updater
** Changed in: linux
   Status: Unknown => Confirmed

** Changed in: linux
   Importance: Unknown => Medium

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1912052] Re: [Acer Spin 5 - SP513-54N] External headset microphone not working on Ubuntu 20.10 (not even wired, cable headset)

2021-02-26 Thread Daniel van Vugt
** Also affects: linux via
   https://bugzilla.kernel.org/show_bug.cgi?id=211853
   Importance: Unknown
   Status: Unknown

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1912052

Title:
  [Acer Spin 5 - SP513-54N] External headset microphone not working on
  Ubuntu 20.10 (not even wired, cable headset)

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Recently, external microphone has stopped working while using classic
  wired audio combo jack headset.

  Basics:

  1) Headset's microphone works fine both in MS Windows on the same machine and 
on older Xubuntu on another machine.
  2) Internal laptop mic works normally.
  3) Yes, I have mic unmuted in settings.

  I've followed whole step1 from this troubleshoot guide:
  https://help.ubuntu.com/community/SoundTroubleshootingProcedure

  Did not help.

  There are more information with screenshots here:
  https://askubuntu.com/questions/1305942/external-headset-microphone-
  not-working-on-ubuntu-20-10-not-even-wired-cable-h:

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
  Uname: Linux 5.8.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  crysman2301 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 16 13:31:13 2021
  InstallationDate: Installed on 2020-06-19 (210 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago)
  dmi.bios.date: 07/17/2020
  dmi.bios.release: 1.5
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.name: Caboom_IL
  dmi.board.vendor: IL
  dmi.board.version: V1.05
  dmi.chassis.type: 31
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.ec.firmware.release: 1.2
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05:
  dmi.product.family: Spin 5
  dmi.product.name: Spin SP513-54N
  dmi.product.sku: 
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1912052/+subscriptions

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