Re: [Kernel-packages] [Bug 1972725] Re: Please add RTS5169 support in Ubuntu 22.04
I have no idea what it is, but every time I need to log in to a government website, I have to switch to Windows to make my card reader work. This is a deal breaker for me. It is only happening in Ubuntu 22.04, no other major Linux distros. The packages involved are: apt install eid-viewer eid-mw Reading package lists... Done Building dependency tree... Done Reading state information... Done The following additional packages will be installed: *beid-mozilla-extension beid-mozilla-webext libbeidpkcs11-0 libbeidpkcs11-bin libeidviewer0 libnss3-tools* The following NEW packages will be installed: *beid-mozilla-extension beid-mozilla-webext eid-mw eid-viewer libbeidpkcs11-0 libbeidpkcs11-bin libeidviewer0 libnss3-tools* 0 upgraded, 8 newly installed, 0 to remove and 0 not upgraded. Need to get 1.027 kB of archives. After this operation, 3.606 kB of additional disk space will be used. My system is a pretty standard installation (no alterations with regards to snap or apt), runs nearly daily updates and there's still no fix. I fail to see how it has anything to do with Firefox as the software (eid-viewer) runs without Firefox installed and should read a smart ID card. At the moment I'm stuck with 1 computer, until my work laptop comes back from repair. Once that's done I'm going back to Ubuntu 20.04 or even Debian Bullseye until I know a solution has been found. I have tried 3 different card readers that are "supported on Linux", yet the latest Ubuntu fails on all of them. Everything installs fine but I keep getting the message that no card reader is found when I launch the id viewer. On Tue, Jul 19, 2022 at 10:05 AM Iagoba Apellaniz < 1972...@bugs.launchpad.net> wrote: > Do someone think that's because snap-packaging? It seems that there are > some libraries missing from older distros such as mozilla-opencs etc. > Since Firefox is now bundled into a snap, I'm worried if that could be > the problem. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1972725 > > Title: > Please add RTS5169 support in Ubuntu 22.04 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1972725/+subscriptions > > ** Summary changed: - Please add RTS5169 support in Ubuntu 22.04 + Smart Card Reader (RTS5169) stops working in Ubuntu 22.04 ** Summary changed: - Smart Card Reader (RTS5169) stops working in Ubuntu 22.04 + Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1972725 Title: Smart Card Reader (RTS5169 and chipsets) stops working in Ubuntu 22.04 Status in linux package in Ubuntu: Confirmed Bug description: This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-04-22 (18 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IwConfig: lono wireless extensions. enp3s0no wireless extensions. MachineType: MSI MS-7821 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.15.0-27-generic N/A linux-backports-modules-5.15.0-27-generic N/A linux-firmware 20220329.git681281e4-0ubuntu1 RfKill: Tags: jammy Uname: Linux 5.15.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 07/21/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.9 dmi.board.asset.tag: To be filled by
[Kernel-packages] [Bug 1972725] Re: Please add RTS5169 support in Ubuntu 22.04
Do someone think that's because snap-packaging? It seems that there are some libraries missing from older distros such as mozilla-opencs etc. Since Firefox is now bundled into a snap, I'm worried if that could be the problem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1972725 Title: Please add RTS5169 support in Ubuntu 22.04 Status in linux package in Ubuntu: Confirmed Bug description: This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-04-22 (18 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IwConfig: lono wireless extensions. enp3s0no wireless extensions. MachineType: MSI MS-7821 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.15.0-27-generic N/A linux-backports-modules-5.15.0-27-generic N/A linux-firmware 20220329.git681281e4-0ubuntu1 RfKill: Tags: jammy Uname: Linux 5.15.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 07/21/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-G45 GAMING (MS-7821) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7821 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1972725/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
Re: [Kernel-packages] [Bug 1972725] Re: Please add RTS5169 support in Ubuntu 22.04
I'm sorry for not mentioning a specific package. In the support call on launchpad it was suggested to me that it had something to do with the difference in Linux kernel. On version 5.10.0 everything is working fine but moving to the 5.15.0 kernel that ships with Ubuntu 22.04, I'm having issues with this chipset. On Tue, May 10, 2022 at 6:00 PM Brian Murray <1972...@bugs.launchpad.net> wrote: > ** Package changed: ubuntu => linux (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1972725 > > Title: > Please add RTS5169 support in Ubuntu 22.04 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1972725/+subscriptions > > ** Tags added: apport-collected jammy ** Description changed: This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. - (please see https://answers.launchpad.net/ubuntu/+question/701636 for - more information) + (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82 + Architecture: amd64 + CRDA: N/A + CasperMD5CheckResult: pass + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-04-22 (18 days ago) + InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) + IwConfig: + lono wireless extensions. + + enp3s0no wireless extensions. + MachineType: MSI MS-7821 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=9c9b89dd-6496-4ec9-974d-fd3b84d8288d ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.15.0-27-generic N/A + linux-backports-modules-5.15.0-27-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu1 + RfKill: + + Tags: jammy + Uname: Linux 5.15.0-27-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 07/21/2014 + dmi.bios.release: 4.6 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: V1.9 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: Z87-G45 GAMING (MS-7821) + dmi.board.vendor: MSI + dmi.board.version: 1.0 + dmi.chassis.asset.tag: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: MSI + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.9:bd07/21/2014:br4.6:svnMSI:pnMS-7821:pvr1.0:rvnMSI:rnZ87-G45GAMING(MS-7821):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: MS-7821 + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: 1.0 + dmi.sys.vendor: MSI -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1972725 Title: Please add RTS5169 support in Ubuntu 22.04 Status in linux package in Ubuntu: Confirmed Bug description: This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-04-22 (18 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) IwConfig: lono
[Kernel-packages] [Bug 1972725] Re: Please add RTS5169 support in Ubuntu 22.04
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1972725 Title: Please add RTS5169 support in Ubuntu 22.04 Status in linux package in Ubuntu: Incomplete Bug description: This chipset from Realtek (card reader) was supported in Ubuntu 18.04 and 20.04. After upgrading to Ubuntu 22.04, the card reader no longer works. The system recognizes 'something' when I plug it in: Bus 003 Device 007: ID 0bda:0165 Realtek Semiconductor Corp. Smart Card Reader Interface Yet when I open the software to read my ID, it says "No card reader found". When I plug in my ID, I'm expecting to see a LED turn on but that doesn't happen in 22.04 anymore (still does in 20.04). This chipset is used in a very common card readers. While it's definitely more than a couple years old, it's still a product that is commonly used. (please see https://answers.launchpad.net/ubuntu/+question/701636 for more information) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1972725/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
