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** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1776155/+attachment/5152001/+files/ProcModules.txt
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** Attachment added: "ProcCpuinfo.txt"
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** Attachment added: "ProcInterrupts.txt"
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@Joseph Salisbury, as specified in the OP this is a fresh install.
Previous versions of Ubuntu (older than 18.04) will not boot on this
latest generation of notebooks/netbooks at all due to Secure Boot.
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** Tags added: apport-collected
** Description changed:
On my cheaper-end laptop/netbook the touchpad, which I believe is the
Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602.
Accordingly it does not work at all, neither touchpad nor buttons.
Freshly
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Installing kernel 4.17.1 did not help:
martin@alanah:~$ uname -r
4.17.1-041701-generic
cat /proc/bus/input/devices
I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S:
Public bug reported:
On my cheaper-end laptop/netbook the touchpad, which I believe is the
Hantick HT 5288, is wrongly detected by Linux to be the SYNA 3602.
Accordingly it does not work at all, neither touchpad nor buttons.
Freshly installed Ubuntu 18.04 system. I belive the issue is, as
Does not seem to be exactly the same. But do you suggest I try the same
fix anyway?
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Title:
Touchpad detected as SYNA3602, does not
Found something that might be interesting:
martin@alanah:~$ dmesg | grep SYNA
[8.244204] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found,
using dummy regulator
[8.253359] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report
(32/1)
[8.256078] i2c_hid
Hey! Thanks for following this up.
reffman@alanah:~$ uname -r
4.18.0-041800rc5-generic
reffman@alanah:~$
Does not seem to make any difference. Touchpad and (integrated) buttons
are completely dead.
I have investigated the touchpad a bit more (by disassembling the
netbook), and it's marked HLC
No. It is, and has always been completely dead. Except on Windows 10,
where it worked fine. I did not think to check on what make it was
reported as under Win 10 device manager, unfortunately, before I
installed Ubuntu 8.04 beta 2.
There has been no previous installation of Ubuntu on this laptop,
How do you check that?
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Title:
Touchpad detected as SYNA3602, does not work at all.
Status in linux package in Ubuntu:
Confirmed
Ah. Well, that's not going to happen then. Maybe Jeffrey has a dual boot
installation?
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Title:
Touchpad detected as SYNA3602, does
Maybe the problem is the same (Ubuntu kernel not detecting the touchpad
correctly), but the touchpads are different models, and so ubuntu
responds differently to them.
There are people who have had trouble with the Ubuntu kernel driver not
resetting the touchpad on boot because of the touchpad
linux-headers-4.17.0-1-generic_4.17.0-1.2~lp1728244_amd64.deb
linux-headers-4.17.0-1_4.17.0-1.2~lp1728244_all.deb
linux-image-unsigned-4.17.0-1-generic_4.17.0-1.2~lp1728244_amd64.deb
linux-modules-4.17.0-1-generic_4.17.0-1.2~lp1728244_amd64.deb
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