[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Expired Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
I ran the 4.8rc6 kernel until the 4.4.0-38-generic kernel was released. I have been running on 4.4.0-38 with no crashes on shutdown. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
On the last crash after installing the 4.8rc6 kernel, but before booting into it, something happened to one or more of lightdm, unity-greeter, or unity. I reinstalled those 3 packages before getting my desktop to come back. I also purged all versions of virtualbox. I'm now running on the 4.8rc6 kernel and have full functionality. The system boots much slower in this kernel. I will report further if there is another crash on shutdown or if there are no crashes in the next week. If there are further troubleshooting measures to assist your investigation please let me know. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
results of systemctl status lightdm.service ● lightdm.service - Light Display Manager Loaded: loaded (/lib/systemd/system/lightdm.service; enabled; vendor preset: enabled) Drop-In: /lib/systemd/system/display-manager.service.d └─xdiagnose.conf Active: inactive (dead) (Result: exit-code) since Sat 2016-09-17 15:55:08 EDT; 13min ago Docs: man:lightdm(1) Process: 2486 ExecStart=/usr/sbin/lightdm (code=exited, status=1/FAILURE) Process: 2481 ExecStartPre=/bin/sh -c [ "$(basename $(cat /etc/X11/default-display-manager 2>/dev/null))" = "lightdm" ] (code=exited, sta Main PID: 2486 (code=exited, status=1/FAILURE) Sep 17 15:55:07 antonios-linux systemd[1]: lightdm.service: Failed with result 'exit-code'. Sep 17 15:55:08 antonios-linux systemd[1]: lightdm.service: Service hold-off time over, scheduling restart. Sep 17 15:55:08 antonios-linux systemd[1]: Stopped Light Display Manager. Sep 17 15:55:08 antonios-linux systemd[1]: lightdm.service: Start request repeated too quickly. Sep 17 15:55:08 antonios-linux systemd[1]: Failed to start Light Display Manager. ** Attachment added: "journalctl-xe.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+attachment/4742820/+files/journalctl-xe.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
I was able to boot the system from a live usb. I believe that means this is not a hardware failure. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
This file is the result of running ubuntu-bug linux --save=report.txt on the system in the current state. ** Attachment added: "report.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+attachment/4742635/+files/report.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
Immediately after installing the 4.8rc6 kernel, my system crashed again on shutdown when I rebooted to launch the new kernel. The crash occurred running on the old kernel before the reboot. Now the system will not boot to the graphical user interface, regardless of which kernel I choose in grub screen. I get a screen popup saying: The system is running in low-graphics mode Your screen, graphics card, and input device settings could not be detected correctly. You will need to configure these yourself. When I hit OK, I get a message box with the following options: Try running with default graphical mode Reconfigure graphics Troubleshoot the error Exit to console login the 1st and 4th option take me to a console login the 2nd and 3rd options just return to the same message box I tested with all available kernels, 4.8rc6, 4.4.0-36, 3.13.0-77 and all produce this same result. I also tried recovery mode and checked the disks with fsck. the machine is running in low graphics mode with a few options to see the xorg.log or try to reconfigure the graphics. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
The current kernel was installed on 8/30/16 so the issue has only been happening since the install. I have automatic updates enabled so there have been various other updates added. The crash occurred once before this report and then has not reoccurred since the report. I have installed the 4.8rc6 kernel you suggested and will test it out. I included my apt history showing the 36.55 kernel install and all subsequent updates. ** Attachment added: "history.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+attachment/4742139/+files/history.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc6 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Incomplete Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623092] Re: Computer crashes on shutdown
This is the section of the kern.log that was showing on the screen at the time of the crash. ** Attachment added: "kern.log crash report section" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+attachment/4740140/+files/kern.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623092 Title: Computer crashes on shutdown Status in linux package in Ubuntu: Confirmed Bug description: This bug has occurred twice in the past week. My motherboard is set up to turn on at 6am in the morning. The morning after this bug occurs it does not automatically start up. The bug occurs on shutdown and leaves the computer unresponsive with the text of the kernel log bug report on the screen. I've had to do a hard shutdown at this point, holding the power button until the machine powers down fully. I am happy to do whatever troubleshooting you suggest. I used `ubuntu-bug linux` to file this report. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: antonios 4898 F pulseaudio /dev/snd/controlC0: antonios 4898 F pulseaudio CurrentDesktop: Unity Date: Tue Sep 13 11:09:38 2016 HibernationDevice: RESUME=UUID=d39f2337-8ee7-4d9d-9202-41a04c955dfd InstallationDate: Installed on 2012-09-14 (1459 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) IwConfig: lono wireless extensions. docker0 no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=50ef8abe-641b-49fd-8a81-60aca8cd440f ro RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-08-08 (35 days ago) dmi.bios.date: 09/06/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2105 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z77-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd09/06/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623092/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
