[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Expired

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Maciej]

I've found workaround, it was enough to disable n standard with "options
iwlwifi 11n_disable=1". Now I'm able to authenticate with any hotspot.

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Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

@Maciej - I am glad at least one works and I can use the device,
although it is not reliable like this, it should work. I want to help
with debugging as much as possible, but I am not sure what to do as
since I had the bug, I updated the kernel serveral times + I changed to
the latest release so I am not sure if the steps above should be the
same for getting some good logs.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Maciej]

Any updates on this one? I'm have the same issue with Intel Wifi 6 AX200
card. I can connect to 5GHz but for 2.4GHz I'm getting password prompt
over and over. 2.4GHz works fine on other devices.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

I have updates, after some more use. For some reason, I can now connect
to the 5GHz network, don't know why, didn't do anything myself.

I have updated to Ubuntu 20.04, but both 19.04 and the latest release
work the same.

The problem is that I cannot connect to the 2.4 GHz now. So, once it was
able to connect to one of them, it cannot connect to the other. The
phone can do it without problems, so it is not a router problem for
sure. I will also do the commands above, but have lots of meetings and
cannot focus right now.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[You-Sheng Yang]

@florin,

1. from your screenshot in comment #28, that's not a big deal. backport-
iwlwifi-dkms can help on outdated machines but you don't need it.
However, since you don't have it installed, and yet the system still
have iwlwifi module available from linux-modules-extra package, `ubuntu-
drivers` mistakenly thinks you have that driver installed manually,
which is a minor issue for `ubuntu-drivers`. It's fine.


2. So let's see what does wapsupplicant/nm say:

  * Please remove that 5G network from your saved networks. Or better, empty 
that.
  * enable wapsupplicant debug messages as you have done,
  * enable NetworkManager debug messages at boot by adding a logging section:

[logging]

domains=ALL:info,WIFI:debug,WIFI_SCAN:debug,PLATFORM:debug,SUPPLICANT:debug,DEVICE:debug

  * Reboot. Try to connect to your 2.4G network and then attach the
outout of `journalctl -b > syslog.txt` (which would contain all your
syslog of current boot, so you might what to have a check if there is
any credential info before uploading).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

sudo apt purge backport-iwlwifi-dkms
Package 'backport-iwlwifi-dkms' is not installed, so not removed


dkms status
(shows nothing)


5.4.0-050400rc6-generic #201911031940 SMP Mon Nov 4 00:43:05 UTC 2019 x86_64 
x86_64 x86_64 GNU/Linux

Restarted system and tried to join both wifi frequencies; only 5 GHz works.
dmesg for kernel 5.4 log attached. I will be back with kernel 5.6.


I also just installed and tried the latest mainline kernel, v5.6 
(https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.6/):
-rw-r--r-- 1 florin florin 11127504 apr  4 23:17 
linux-headers-5.6.0-050600_5.6.0-050600.202003292333_all.deb
-rw-r--r-- 1 florin florin  1180920 apr  4 23:18 
linux-headers-5.6.0-050600-generic_5.6.0-050600.202003292333_amd64.deb
-rw-r--r-- 1 florin florin  9053444 apr  4 23:19 
linux-image-unsigned-5.6.0-050600-generic_5.6.0-050600.202003292333_amd64.deb
-rw-r--r-- 1 florin florin 52319388 apr  4 23:19 
linux-modules-5.6.0-050600-generic_5.6.0-050600.202003292333_amd64.deb
sudo dpkg -i *.deb

With kernel v5.6 no wifi connection works.

** Attachment added: "kernel 5.4 loging to wifi"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+attachment/5346614/+files/dmesg-kernel-5.4

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Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

This is dmesg after installed and restarted, using the latest mainline
kernel, 5.6

** Attachment added: "kernel 5.6 loging to wifi not working on intel"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+attachment/5346615/+files/dmesg-kernel-5.6

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

@You-Sheng Yang (vicamo)

I have done the next:
1. Added the -d parameter:
sudo gedit /lib/systemd/system/wpa_supplicant.service
ExecStart=/sbin/wpa_supplicant -d -u -s -O /run/wpa_supplicant

2. sudo nmcli general logging level debug domain all


Is there something else I can do for debugging this? I am even willign to allow 
someone to my computer via Teamviewer, if this could help.

I have to tell that the Wifi works, but not completely, I am on the 5GHz
connection. In the harware list it shows as in the screenshot.


** Attachment added: "wifi problem ubuntu 19.10"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+attachment/5346595/+files/Selection_009.jpg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[You-Sheng Yang]

@florin, I personally bought one AC 3165 chip online with the same PCI
ID [8086:3165] subsystem id [8086:4010], and it works (for both 2.4G and
5G network) just fine with kernel 5.3.0-18-generic you're using as well
as latest 5.3.0-45-generic, linux-firmware 1.183.5. Besides, it looks
pretty normal in the Additional Drivers. DKMS driver found (but you
don't need it on 5.0+ kernels).

Maybe we need to dump your wpasupplicant and NetworkManager logs? For
wpa_supplicant, you can modify
/lib/systemd/system/wpa_supplicant.service and add '-d' or '-dd' for
debug logs:

  ExecStart=/sbin/wpa_supplicant -d ...

For NetworkManager, you can execute:

  sudo nmcli general logging level debug domain all

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

@You-Sheng Yang (vicamo)  - I have tried, it still cannot connect to the
2.4 GHz. I cannot see any visible difference, in additional drivers list
the card is grayed. If you need to run commands for debugging, I am
willing to help, just post sufficient detailed posts so I can run the
commands.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[You-Sheng Yang]

@florin, backup /lib/firmware folder, and clone aforementioned git repo
into the same place. Power off completely for a minute or so and reboot.
Detailed commands:

  $ cd /lib
  $ sudo mv firmware firmware.dpkg
  $ sudo git clone 
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git 
firmware

When you finished testing, move the folders back:

  $ cd /lib
  $ sudo mv firmware firmware.git
  $ sudo mv firmware.dpkg firmware

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

Sorry for the question, but I am not sure how to do that. I see folders
with drivers and files over there, how should I do it? Copy the content
of some of them (I would guess Intel and what else?) in some folder?
Thanks!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Kai-Heng Feng]

Please also try latest firmware from:
[2] https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

@Kai-Heng Feng
I get nothing on that command ("dkms status"). I did lots of the things above, 
including installing kernels, dkms, removing dkms, etc.  They might have been 
contradictory, but either way, in my case, nothing happened, the driver was 
always grayed and cound not connect to the 2.4GHz (5 GHz works even with the 
card grayed in that list of proprietary drivers).

uname -r
5.4.0-050400rc6-generic

uname -a
Linux florin-SATELLITE-P50-C 5.4.0-050400rc6-generic #201911031940 SMP Mon Nov 
4 00:43:05 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Kai-Heng Feng]

Do you have any DKMS installed? Please run `dkms status` to check
installed DKMS.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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Re: [Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

Thank you. At least I know I am not the only one!

F.
--
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Bucharest.Guide, ghid în București
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 2012
Duminica la ora 16:10 la Radio România Actualități / Ca Pe Roate


În joi, 12 dec. 2019 la 09:01, Sergey Pavlov <1848...@bugs.launchpad.net> a
scris:

> Hi Florin,
> in my case AC3165 is also "grayed" and marked as "The device is not
> working".
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1848953
>
> Title:
>   Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
>   properly in Ubuntu 19.10
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I have a clean install of the latest Ubuntu, 19.10, but since the live
> usb, a bug appeared.
>   I could not login to the 2.4 GHz Wifi network at home with the fresh
> installed Ubuntu, it says the password is wrong, but it is not.
>
>   I have Dual Band Intel AC 3165 it seems. My card appears in the
>   Additional Drivers list with the notice that the device is not
>   working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
>   attached screenshot.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
>   ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
>   Uname: Linux 5.3.0-18-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  florin 1194 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 20 22:49:04 2019
>   InstallationDate: Installed on 2019-10-19 (1 days ago)
>   InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
>   Lsusb:
>Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
>Bus 001 Device 006: ID 8087:0a2a Intel Corp.
>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: TOSHIBA SATELLITE P50-C
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic
> root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>linux-restricted-modules-5.3.0-18-generic N/A
>linux-backports-modules-5.3.0-18-generic  N/A
>linux-firmware1.183
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/05/2017
>   dmi.bios.vendor: INSYDE Corp.
>   dmi.bios.version: 1.50
>   dmi.board.name: 06F4
>   dmi.board.vendor: FF50
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Chassis ManuFacturer
>   dmi.chassis.version: OEM Chassis Version
>   dmi.modalias:
> dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
>   dmi.product.family: Type1Family
>   dmi.product.name: SATELLITE P50-C
>   dmi.product.sku: PSPUFE
>   dmi.product.version: PSPUFE-001009G6
>   dmi.sys.vendor: TOSHIBA
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 

[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

Thank you. At least I know I am not the only one.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Sergey Pavlov]

Hi Florin,
in my case AC3165 is also "grayed" and marked as "The device is not working".

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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

@Serghei and @John Brown - I am curious, in your proprietary drivers
list (Additional Drivers), do you have the Intel card active and
enabled? In my laptop, Intel 3165 is grayed and bellow it, it says  The
device is not working; the checkbox is on Do not use this device.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[John Brown]

Also was not able to connect to any 2.4 or 5Ghz network with Intel
AC3165 after a recent update. Ran sudo apt purge backport-iwlwifi-dkms
restarted and now able to connect to both 2.4 and 5Ghz networks. Running
5.3.0-23-generic #25-Ubuntu SMP

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Sergey Pavlov]

Hi,
I have similar issue with AC3165 on Lenovo 720S. To be more precise I can't 
connect to 2.4Ghz network on new TP-Link router but able to connect to 5Ghz 
network. Insteresting that the issue doesn't not appear with older access point 
which provides only 2.4Ghz network using the same WiFi basic settings (802.11n 
mode, 20Mhz channel bandwith, AES encryption).

*BUT* what does solve the issue in my case is reloading of iwlwifi module after 
boot. I.e. doing
# modprobe -r iwlwifi
# modprobe iwlwifi
fixes 2.4Ghz connection issue with TP-Link

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

Hi there! I returned home and did the following:

1. Removed dkms driver
sudo apt purge backport-iwlwifi-dkms

2. Installed the latest RC mainline kernel
ls -al
total 70352
drwxr-xr-x 2 florin florin 4096 nov  4 23:37 .
drwxr-xr-x 5 florin florin 4096 nov  4 23:48 ..
-rw-r--r-- 1 florin florin 10897624 nov  4 23:36 
linux-headers-5.4.0-050400rc6_5.4.0-050400rc6.201911031940_all.deb
-rw-r--r-- 1 florin florin  1179332 nov  4 23:37 
linux-headers-5.4.0-050400rc6-generic_5.4.0-050400rc6.201911031940_amd64.deb
-rw-r--r-- 1 florin florin  8766748 nov  4 23:37 
linux-image-unsigned-5.4.0-050400rc6-generic_5.4.0-050400rc6.201911031940_amd64.deb
-rw-r--r-- 1 florin florin 51181032 nov  4 23:37 
linux-modules-5.4.0-050400rc6-generic_5.4.0-050400rc6.201911031940_amd64.deb
sudo dpkg -i *.deb

3. Restarted
4. Tested the kernel and tried to connect the 2.4 GHz network.
uname -a
Linux florin-SATELLITE-P50-C 5.4.0-050400rc6-generic #201911031940 SMP Mon Nov 
4 00:43:05 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

5. Cannot connect 2.4, then it connects automatically to the 5 GHz.
Cheked, in the additional drivers list it looks like a not functional wifi 
card, just like before. In Ubuntu 19.04 it worked, BTW, something changed 
meanwhile.

6. /var/log/dmesg is attached.

** Attachment added: "dmesg log for 2.4 ghz wifi not working on intel wifi card"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+attachment/5302835/+files/dmesg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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Re: [Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[You-Sheng Yang]

Hi Marco,

Please file a new bug for a different model. With that, and some more
details about what exactly fixed your problem, then we may be able to land
the right fix into mainline/generic kernel, so that you don't bother redo
those fixes again.

Marco Laspe (Rockiger)  於 2019年10月29日 週二 20:11 寫道：

> @vicoma I had the same problem with Intel Corporation Wireless 8265 /
> 8275. Your solution worked for me.
>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1848953
>
> Title:
>   Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
>   properly in Ubuntu 19.10
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I have a clean install of the latest Ubuntu, 19.10, but since the live
> usb, a bug appeared.
>   I could not login to the 2.4 GHz Wifi network at home with the fresh
> installed Ubuntu, it says the password is wrong, but it is not.
>
>   I have Dual Band Intel AC 3165 it seems. My card appears in the
>   Additional Drivers list with the notice that the device is not
>   working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
>   attached screenshot.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
>   ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
>   Uname: Linux 5.3.0-18-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  florin 1194 F pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 20 22:49:04 2019
>   InstallationDate: Installed on 2019-10-19 (1 days ago)
>   InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
>   Lsusb:
>Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
>Bus 001 Device 006: ID 8087:0a2a Intel Corp.
>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: TOSHIBA SATELLITE P50-C
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic
> root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>linux-restricted-modules-5.3.0-18-generic N/A
>linux-backports-modules-5.3.0-18-generic  N/A
>linux-firmware1.183
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/05/2017
>   dmi.bios.vendor: INSYDE Corp.
>   dmi.bios.version: 1.50
>   dmi.board.name: 06F4
>   dmi.board.vendor: FF50
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Chassis ManuFacturer
>   dmi.chassis.version: OEM Chassis Version
>   dmi.modalias:
> dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
>   dmi.product.family: Type1Family
>   dmi.product.name: SATELLITE P50-C
>   dmi.product.sku: PSPUFE
>   dmi.product.version: PSPUFE-001009G6
>   dmi.sys.vendor: TOSHIBA
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions
>

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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 

[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[Marco Laspe (Rockiger)]

@vicoma I had the same problem with Intel Corporation Wireless 8265 /
8275. Your solution worked for me.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[You-Sheng Yang]

florin, please remove the dkms package before installing mainline
kernel:

  $ sudo apt purge backport-iwlwifi-dkms

They shouldn't be conflicting to each other, but when DKMS is installed,
the in-tree modules won't be used.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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[Kernel-packages] [Bug 1848953] Re: Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working properly in Ubuntu 19.10

[florin]

I am making a large back-up in the next few hours so cannot restart
system, but will do it tonight if I am done by then.

Does the order of the above things to do matter (dkms+driver first try,
latest kernel second try)?

Thank you.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1848953

Title:
  Intel wifi 3165 [8086:3165] subsystem id [8086:4010] not working
  properly in Ubuntu 19.10

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have a clean install of the latest Ubuntu, 19.10, but since the live usb, a 
bug appeared.
  I could not login to the 2.4 GHz Wifi network at home with the fresh 
installed Ubuntu, it says the password is wrong, but it is not.

  I have Dual Band Intel AC 3165 it seems. My card appears in the
  Additional Drivers list with the notice that the device is not
  working. I can connect the 5 GHz wifi, but not the 2.4 GHz. See the
  attached screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  florin 1194 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 22:49:04 2019
  InstallationDate: Installed on 2019-10-19 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks TOSHIBA Web Camera - HD
   Bus 001 Device 006: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic 
root=UUID=0b07e060-55a5-4186-8670-bce4c230e596 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-18-generic N/A
   linux-backports-modules-5.3.0-18-generic  N/A
   linux-firmware1.183
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/05/2017
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.50
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.50:bd07/05/2017:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.family: Type1Family
  dmi.product.name: SATELLITE P50-C
  dmi.product.sku: PSPUFE
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848953/+subscriptions

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