[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
I'm also experiencing this bug in Focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390 dmi.sys.vendor: Dell
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
** Changed in: gnome-session (Ubuntu) Status: Fix Released => Confirmed ** Changed in: linux (Ubuntu) Status: Fix Released => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
** Attachment added: "acpi.log" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5361154/+files/acpi.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: Fix Released Status in linux package in Ubuntu: Fix Released Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
The bug is back, and all packages are up to date. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: Fix Released Status in linux package in Ubuntu: Fix Released Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 7390
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Thanks for opening a bug and testing. Let's mark it fix released. Please re-open if you have found it fails again. ** Changed in: linux (Ubuntu) Status: Confirmed => Fix Released ** Changed in: gnome-session (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: Fix Released Status in linux package in Ubuntu: Fix Released Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Nevermind, I just saw the rfkill changelog. Since I'm no longer able to reproduce the bug, should it be closed? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5341643/+files/dmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
It seems that one of the updates that just happened via apt might have fixed the issue? attached is dmesg log... does it look like expected behavior? My fans are properly turning off, and when I open my laptop lid, I'm not getting the delayed sleep mode. BIOS update I'm not sure exactly which package solved it. I've attached the most recent list of packages upgraded by apt, as well. I'm curious if it's the rfkill update that solved it? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
** Attachment added: "apt.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5341642/+files/apt.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
It looks like BIOS issue. An acpidump log will help (sudo acpidump > acpi.log) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Ok I just got a grub update and I decided to see if dmesg would have any new information for me, and found it did! See: gnome-shell segfault, Mutex release error, ACPI parsing issue Not sure if these are related to this bug, but since they happen around the time I close the laptop lid, it might help. ** Attachment added: "out.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5340293/+files/out.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Update: after doing a full system reinstall, the bug persists (even made sure that the bios settings are the factory defaults). It's interesting that the bug only cropped up over the last month or so... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Sorry for the delay, I've been rather busy. I was finally able to try a newer build of the latest mainline tonight, so I just tried it. I tried using v5.6-rc4 but that failed to install, and it seems like v5.6-rc6 isn't building properly, so I went with v5.6-rc5. The issue actually seems worse. In the dmesg output attached, you can see that the desync is much more spread out. ~47s close laptop lid ~57s open laptop lid ~60s password entered (GNOME did lock) ~70s laptop goes to sleep ~84s I wake laptop using power button I'm having a few additional issues with my laptop that weren't quite happening out of the box, so I'm going to go ahead and do a full reinstall of my system -- I suspect I may have gone digging deep into some system configurations in my sleep. I'll do a full system backup before the reinstall, though, so that I can do further bug hunting, when I'm available?field.comment=Sorry for the delay, I've been rather busy. I was finally able to try a newer build of the latest mainline tonight, so I just tried it. I tried using v5.6-rc4 but that failed to install, and it seems like v5.6-rc6 isn't building properly, so I went with v5.6-rc5. The issue actually seems worse. In the dmesg output attached, you can see that the desync is much more spread out. ~47s close laptop lid ~57s open laptop lid ~60s password entered (GNOME did lock) ~70s laptop goes to sleep ~84s I wake laptop using power button I'm having a few additional issues with my laptop that weren't quite happening out of the box, so I'm going to go ahead and do a full reinstall of my system -- I suspect I may have gone digging deep into some system configurations in my sleep. I'll do a full system backup before the reinstall, though, so that I can do further bug hunting, when I'm available ** Attachment added: "out2.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5338203/+files/out2.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
There are a few s2idle fixes and workaround in mainline kernel, and it may worth a try. If it can fix your problem, fixes can be backported to bionic latest mainline kernel: https://kernel.ubuntu.com/~kernel- ppa/mainline/v5.6-rc4/ instructions: https://askubuntu.com/questions/879888/how-do-i-update- kernel-to-the-latest-mainline-version -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc.
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
For clarity: the no output was from the last round of tests. I did receive output for this test (as you can see). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0377MH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr:
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Here is the relevant output from `dmesg -w`. I just realized I forgot to attach the log output from my last message (and I just overwrote it for this attachment), but after inspection there was no output (I guess that was apparent). It seems that you're right - the async is the problem. The behavior was as expected with these tests. ** Attachment added: "out.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+attachment/5333886/+files/out.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Hi Colton, thanks for testing it! It looks like the kernel correctly receives and delivers the ACPI events, but then it fails to perform the actual suspend to mem. Can you try one more test? echo 1 > /sys/power/pm_debug_messages echo 0 > /sys/power/pm_async echo mem > /sys/power/state The first setting simply increases the PM debugging level (...and hopefully we can get more info from dmesg -w). The second one disables the asynchronous execution of the PM suspend and resume callbacks. If the problem is a race condition in some of those callbacks, this should prevent the race. Thanks. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware 1.173.15 Tags: bionic Uname: Linux 4.15.0-1073-oem x86_64 UpgradeStatus: No upgrade log present (probably
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Hi Andrea, Results running in gnome session: Test 1: (dmesg -w) See attached. No output after closing lid. Test 2: (acpi_listen) `button/lid LID close`, `button/lid LID open` Test 3: (echo mem > /sys/power/state) laptop froze for 20s, recovered by pressing power button. Terminal output: `echo write error: device or resource busy`. Results running in separate TTY session: Test 1: (dmesg -w) Same as previous results Test 2: (acpi_listen) Same as previous results Test 3: (echo mem > /sys/power/state) laptop froze, unable to recover. Had to do a hard reset. Output from before crash: `[time] PM: suspend entry (s2idle)\n[time] PM: Syncing filesystems ... done.` For what it's worth, I'm now noticing my laptop hangs when I try to power off via the ubuntu power menu. `sudo shutdown now` is also coin toss as to whether the shutdown will succeed or not (although it does succeed, unlike the ubuntu power menu). `sudo reboot` consistently works, as with the power menu option. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
Thanks for reporting this. The CurrentDmesg.txt that you posted doesn't seem to include the part when you close the lid, am I correct? In that case could you run `dmesg -w` on a console session, close the lid and post what you get in dmesg? Another interesting test could be to check if the ACPI events are properly handled by the kernel and passed to user-space. For this you can try to run `acpi_listen` (as root) in another console session, close the lid, re-open it, and you should see something like: button/lid LID close button/lid LID open Then, I'm not sure if you tried it already, but what happens if you try to suspend manually via `echo mem > /sys/power/state`. Does it actually suspend? Do you get any error in dmesg? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: colton 4205 F pulseaudio /dev/snd/controlC0: colton 4205 F pulseaudio CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-01-08 (53 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 7390 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-1073-oem N/A linux-backports-modules-4.15.0-1073-oem N/A linux-firmware
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
apport information ** Tags added: apport-collected ** Description changed: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re- open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re- opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.11 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: colton 4205 F pulseaudio + /dev/snd/controlC0: colton 4205 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2020-01-08 (53 days ago) + InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 + MachineType: Dell Inc. XPS 13 7390 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1073-oem root=UUID=ef2a7f80-1cfd-48d6-a2be-0875e4832f2f ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-1073-oem N/A + linux-backports-modules-4.15.0-1073-oem N/A + linux-firmware 1.173.15 + Tags: bionic + Uname: Linux 4.15.0-1073-oem x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dialout dip docker libvirt lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/25/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.4.0 + dmi.board.name: 0377MH + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0377MH:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 7390 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1865170/+attachment/5332720/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.
[Kernel-packages] [Bug 1865170] Re: lid close simply turns off laptop screen
** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865170 Title: lid close simply turns off laptop screen Status in gnome-session package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: OS: Ubuntu 18.04 LTS (beaver-three-eyed-raven X92.1) ubuntu-session version: 3.28.1-0ubuntu3 Expected behavior: On laptop screen close, system should suspend Actual behavior: On laptop screen close, laptop screen disabled Previously, I triggered 'suspend when laptop lid is closed' in gnome- tweaks. This worked fine until about 2-3 days ago, when I came back to work with a dead laptop (I don't charge overnight, usually, but I do use a dock at work). Now, whenever I close my laptop screen, it doesn't trigger sleep - instead, it simply disables the laptop screen, resulting in my external monitor being used as the only output screen. Once I re-open my laptop, the laptop screen is re-enabled as the primary monitor. This happens regardless of connection to my dock. I tested this by unplugging my laptop, closing it, letting it sit for 3 minutes, then re-opening it. While the laptop was closed, fans still ran. When I re- opened my laptop, the lock screen didn't appear. Links to attempted fixes that didn't work: - https://askubuntu.com/questions/1115572/ubuntu-18-04-dell-xps15-9570-impossible-to-reliably-suspend-hibernate - https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close - https://www.dell.com/community/Laptops-General-Read-Only/Sleep-Issues-and-Wake-Up-Issues-xps-13/td-p/5018369 - https://askubuntu.com/questions/15520/how-can-i-tell-ubuntu-to-do-nothing-when-i-close-my-laptop-lid Results of attempted fixes: - mem_sleep: no behavior change (files correctly modified) - pm-hibernate: first run, hangs until I kill the process. future runs result in exit code 1. - update bios: already on latest bios - logind.conf: no behavior change - gnome tweaks: no behavior change ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-session 3.28.1-0ubuntu3 ProcVersionSignature: Ubuntu 4.15.0-1073.83-oem 4.15.18 Uname: Linux 4.15.0-1073-oem x86_64 ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Feb 28 10:23:52 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92+beaver-three-eyed-raven+X92.1 InstallationDate: Installed on 2020-01-08 (51 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/usr/bin/zsh SourcePackage: gnome-session UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1865170/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
