RE: [LegacyUG] Latest Webinar not working?

2012-11-04 Thread John Smith
as on doing this my computer was instantly trouble free. Hoping this is of help.. john _ From: Brian Woolvett [mailto:woolv...@one-name.org] Sent: 04 November 2012 01:10 To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Latest Webinar not working? Google Cc Cleaner, it's

[LegacyUG] Latest Webinar not working?

2012-11-02 Thread Marg Strong
Is it just me? The webinar page (to watch the latest) only shows black squares. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server -

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Marg Strong
From: Brian/Support br...@legacyfamilytree.com To: LegacyUserGroup@LegacyUsers.com Sent: Friday, November 2, 2012 8:56 AM Subject: Re: [LegacyUG] Latest Webinar not working? Do you see a big right pointing triangle in the middle of the black square? Click it, it is the play button to start

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread hwedhlor
Sherry, The Google Chrome browser is not the problem. I just tested viewing Breaking Down Your Irish Brick Wall on two systems and it worked beautifully on both. One was running Windows XP Pro 32 bit and Chrome and the other was running Windows 7 Pro 64 bit and Chrome. I was able to view the

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Sherry/Support
Others have reported problems and when they removed Chrome from their computer, the webinars worked fine. Don't know what to tell you other than what's been reported to me - I tried Chrome for about 5 minutes and hated it and took it right off! Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Tessa Keough
Sherry - this is not the first time your response to an issue with Legacy has been to dis Chrome. I am fine with you not liking it, but for the company to have programs and products that have problems with Chrome and telling subscribers that they should remove it to solve the problem is really NOT

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Sherry/Support
This is *not* a problem with Legacy itself, but with the video not running correctly in a browser. Why it works for some but not others, I don't know. It could be a settings issue. I would suggest that if you have any problems with the browser you're using, whether it be Chrome, Opera, FireFox or

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Geoff Rasmussen
There is actually an issue with Chrome and Flash. Our webinar videos use Flash technology. In a recent update, Chrome/Google changed how they handle Flash files, which affects lots of videos, not just ours. If you experience issues while (whilst for my overseas friends) trying to view a webinar

RE: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Ian J GARDENER
Bugs don't show up on every system. -Original Message- From: hwedhlor [mailto:hwedh...@cox.net] Sent: Saturday, 3 November 2012 3:40 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Latest Webinar not working? Sherry, The Google Chrome browser is not the problem. I just

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Marg Strong
Subject: Re: [LegacyUG] Latest Webinar not working? Others have reported problems and when they removed Chrome from their computer, the webinars worked fine.  Don't know what to tell you other than what's been reported to me - I tried Chrome for about 5 minutes and hated it and took it right off

Re: [LegacyUG] Latest Webinar not working?

2012-11-02 Thread Marg Strong
what programs I updated or installed. Peggy From: Marg Strong tiny...@yahoo.com To: LegacyUserGroup@LegacyUsers.com Sent: Friday, November 2, 2012 8:58 PM Subject: Re: [LegacyUG] Latest Webinar not working? Thanks, Sherry. I just installed it a few days ago