RE: [LegacyUG] Legacy Help problems

2012-09-03 Thread Evert van Dijken
[mailto:hwedh...@cox.net] Verzonden: zondag 2 september 2012 20:10 Aan: LegacyUserGroup@legacyusers.com Onderwerp: Re: [LegacyUG] Legacy Help problems Hi Evert, The three tabs are labeled Index, Search and Favorites in English. You're right that searching on How to Document Your Information

Re: [LegacyUG] Legacy Help problems

2012-09-03 Thread hwedhlor
: http://legacynederlands.com/downloadv7/legacy7-nederlands.zip Evert -Oorspronkelijk bericht- Van: hwedhlor [mailto:hwedh...@cox.net] Verzonden: zondag 2 september 2012 20:10 Aan: LegacyUserGroup@legacyusers.com Onderwerp: Re: [LegacyUG] Legacy Help problems Hi Evert, The three

RE: [LegacyUG] Legacy Help problems

2012-09-02 Thread Evert van Dijken
Forgot to write that I used the Search Tab and not the Index Tab in Help (not sure about the English words on the Tab in Dutch the three Tabs are Index | Zoeken | Favorieten) Evert Onderwerp: RE: [LegacyUG] Legacy Help problems If I enter How to Document Your Information (notice it's between

RE: [LegacyUG] Legacy Help problems

2012-09-02 Thread Evert van Dijken
Onderwerp: Re: [LegacyUG] Legacy Help problems Denise, Just a quick note to thank you for mentioning the Tutorial Lessons, which I had neglected to do. They are indeed a high point in Legacy documentation and I can heartily recommend them as they provide a concise, item-by-item description of most

Re: [LegacyUG] Legacy Help problems

2012-09-02 Thread hwedhlor
Zimmerman Mesa, AZ On 9/2/2012 1:48 AM, Evert van Dijken wrote: Forgot to write that I used the Search Tab and not the Index Tab in Help (not sure about the English words on the Tab in Dutch the three Tabs are Index | Zoeken | Favorieten) Evert Onderwerp: RE: [LegacyUG] Legacy Help problems

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Mike Fry
On 2012/09/01 05:21, hwedhlor wrote: If I click on “Help/Show Help Index” then key in “Sources” I am presented with a list of 32 sub-headings under the word Sources.With Sources highlighted in the resulting Keyword List I am invited to click on a Display button at the bottom right of the

Re: [LegacyUG] Legacy Help problems - repost with (hopefully) more easily readable lists

2012-09-01 Thread Larry
John, Your point is well made. Having found similar issues with the Help search function in other software I am inclined to think this may be more of a problem with the Microsoft help function than with Legacy. Maybe someone with expertise in this area will respond. Larry Lee hwedhlor

Re: [LegacyUG] Legacy Help problems - repost with (hopefully) more easily readable lists

2012-09-01 Thread Pat Hickin
Hi, Larry, I'm not sure what you mean by Help search function? It seems to me what we're complaining about is the way instructions in Legacy Help are written, not about the Search function? Pat On Sat, Sep 1, 2012 at 4:33 AM, Larry ldlee...@gmail.com wrote: John, Your point is well made.

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Ron Ferguson
Pat, What does the following mean? .”what to click on” – to do what, every option that is available in Family View? Ron Ferguson http://www.fergys.co.uk/ From: Pat Hickin Sent: Saturday, September 01, 2012 1:33 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Legacy Help

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Pat Hickin
? .”what to click on” – to do what, every option that is available in Family View? Ron Ferguson http://www.fergys.co.uk/ *From:* Pat Hickin pph...@gmail.com *Sent:* Saturday, September 01, 2012 1:33 PM *To:* LegacyUserGroup@LegacyUsers.com *Subject:* Re: [LegacyUG] Legacy Help problems

Re: [LegacyUG] Legacy Help problems - repost with (hopefully) more easily readable lists

2012-09-01 Thread Larry Lee
Pat, By Help search function I meant: When you select Help on the Menu Bar or press F1 the Help Index is displayed. My comment was addressing the two different result lists that John Zimmerman presented If I click on “Help/Show Help Index” then key in “Sources” I am presented with a list of 32

Re[2]: [LegacyUG] Legacy Help problems

2012-09-01 Thread Ron Bernier
] Legacy Help problems Denise, I agree that Legacy is complex, the staff no doubt small, and that the Legacy staff does all sorts of wonderful things to assist its users, who range from novice to expert. One of the things I especially like about Legacy is the support staff, who often reply to emails

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Tim Rosenlof
files. Ron Bernier, Woonsocket, RI -- Original Message -- From: Pat Hickin pph...@gmail.com To: LegacyUserGroup@legacyusers.com Sent: 9/1/2012 8:33:09 AM Subject: Re: [LegacyUG] Legacy Help problems Denise, I agree that Legacy is complex, the staff no doubt small

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Mike Fry
On 2012/09/01 16:38, Pat Hickin wrote: ”what to click on” -- What tab/menu/icon/option/button, etc. you need to click on. To do what - whatever it is you're trying to do. Simply not practicable. How is some technical writer supposed to work out what some users may or may not want to do? This

Re: [LegacyUG] Legacy Help problems - repost with (hopefully) more easily readable lists

2012-09-01 Thread Pat Hickin
Yep, sure does.Thanks, Larry. Pat On Sat, Sep 1, 2012 at 10:58 AM, Larry Lee ldlee...@gmail.com wrote: Pat, By Help search function I meant: When you select Help on the Menu Bar or press F1 the Help Index is displayed. My comment was addressing the two different result lists that John

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Larry
Mike, I have tried to summarize a few webinars for my own notes into a cookbook fashion and have found it hard to do only because of the decision tree process which is not linear as are most cookbook recipes. But I like the concept generally. Larry Lee Mike Fry emjay...@gmail.com wrote: On

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Ron Ferguson
Message- From: Mike Fry Sent: Saturday, September 01, 2012 4:26 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Legacy Help problems On 2012/09/01 16:38, Pat Hickin wrote: ”what to click on” -- What tab/menu/icon/option/button, etc. you need to click on. To do what

RE: [LegacyUG] Legacy Help problems

2012-09-01 Thread Denise Moss-Fritch
A few more thoughts if I may about ‘how-to’ information in Legacy. First, how many are aware of the tutorial topics available in Legacy’s help system? To find the list of tutorial topics, do the following: 1. Click the Help icon in the toolbar. 2. From the Legacy Help Contents

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread Mike Fry
On 2012/09/01 20:20, Denise Moss-Fritch wrote: One writer suggested multiple versions of the same help file, for example, novice, intermediate, and advanced. Please understand that a user is not all novice, or all advanced in their use or understanding of legacy. You might rarely use one

Re[2]: [LegacyUG] Legacy Help problems

2012-09-01 Thread Ron Bernier
: [LegacyUG] Legacy Help problems A few more thoughts if I may about ‘how-to’ information in Legacy. First, how many are aware of the tutorial topics available in Legacy’s help system? To find the list of tutorial topics, do the following: 1. Click the Help icon in the toolbar. 2. From

Re: [LegacyUG] Legacy Help problems

2012-09-01 Thread hwedhlor
Denise, Just a quick note to thank you for mentioning the Tutorial Lessons, which I had neglected to do. They are indeed a high point in Legacy documentation and I can heartily recommend them as they provide a concise, item-by-item description of most processes. They even include images of the

Re: [LegacyUG] Legacy Help problems

2012-08-31 Thread Marnie Oakes
I'm with Pat. I seldom use Legacy Help because I don't find it helpful. I would strongly recommend that the file be edited by someone unfamiliar with Legacy. Contextual help is of no use if you can't even get to the screen that you want/need to use. Marnie On 8/30/2012 11:58 PM, Pat Hickin wrote:

Re: [LegacyUG] Legacy Help problems

2012-08-31 Thread elizabeth
totally agree On Fri, Aug 31, 2012 at 8:32 AM, Marnie Oakes marnie.oa...@verizon.netwrote: I'm with Pat. I seldom use Legacy Help because I don't find it helpful. I would strongly recommend that the file be edited by someone

Re: [LegacyUG] Legacy Help problems

2012-08-31 Thread hwedhlor
Pat and Marnie, I am in complete accord with you on Legacy Help screens, and to a great extent on the Legacy 7 manual as well.Entries tend to present the user with a multitude of exceptions rather than on the most simple, straight forward procedures that are liable to be sought after by first

Re: [LegacyUG] Legacy Help problems - repost with (hopefully) more easily readable lists

2012-08-31 Thread hwedhlor
My apologies to all. The two lists I attempted to include with my previous e-mail did not display well, even though I kept to plain text and spaces, rather than tabs to separate them. Here are those two lists one above the other in hopes that they will be easier to read. I have included the

[LegacyUG] Legacy Help problems

2012-08-30 Thread Pat Hickin
I have such a problem with Legacy Help! I wish that some of you who are apparently able to understand their instructions will read the following and tell me what I am doing wrong!! For example, I want to tag the ancestors of a particular individual (Susan Berry McChesney). So I go to her screen

Re: [LegacyUG] Legacy Help problems

2012-08-30 Thread Randy Clark
I'm guessing that rather than family view you need to first be at the tagging screen (Ctrl+T). On Thu, Aug 30, 2012 at 1:54 PM, Pat Hickin pph...@gmail.com wrote: I have such a problem with Legacy Help! I wish that some of you who are apparently able to understand their instructions will read

Re: [LegacyUG] Legacy Help problems

2012-08-30 Thread Brian/Support
Look at the last line of that Ancestor Options help screen. It tells you how to get to the screen that is discussed in this topic. Once you are on the correct screen for the help topic the topic should make more sense. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com

Re: [LegacyUG] Legacy Help problems

2012-08-30 Thread Pat Hickin
Brian, That's it -- that's precisely the problem! I expect Legacy to give me instructions/directions in the order in which I must do them -- not in more or less reverse order. I get discouraged when I cannot even understand the very first sentence. If that last paragraph Ancestor Options help