Re: [LegacyUG] Backup to cloud

Thanks. That is exactly what I am doing (and always do, because I want to back up media as well). Sent from my iPad > On Jul 18, 2020, at 6:55 AM, D.E.Allen wrote: > >  > Don't like the support advice here! Sounds like a software fault they should > sort out for users. >

Re: [LegacyUG] Backup to cloud

Don't like the support advice here! Sounds like a software fault they should sort out for users. http://support.legacyfamilytree.com/article/AA-00232/0/Error-75-Path-File-access-error.html I would not try to reinstall legacy, can you backup using a flash drive instead and await an update. regds Di

Re: [LegacyUG] Backup to cloud

I get the same message lately, except it reads error 75. I have not tried to reinstall legacy, one of the potential solutions. I have done check and repair, restart computer, etc. Sent from my iPad > On Jul 18, 2020, at 6:00 AM, Wanda Garrett wrote: > >  > hi > > I can't seem to backup

[LegacyUG] Backup to cloud

hi I can't seem to backup to the cloud. I get an error "BackupError 503. Cannot open zip file" How do I fix this? Tks Wanda Virus-free. www.avast.com