subject:"\[LegacyUG\] Leagacy FS Access violation"

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Judith Skinner

Thanks it seems OK now

On 22 July 2017 at 11:20, Cathy Pinner  wrote:

> If it's persistent and the Support article on it doesn't help, here's
> another set of instructions from Michele at Support she recently posted to
> Facebook. This actually installs a new copy of the LegacyFS module which
> helps clear some persistent errors.
>
> Trying to search family tree from legacy 9 getting the error code;
> "access violation at address 0087E43 in module legacyFS.exe Read address
> 000A8
>
> Michele Simmons Lewis (Legacy Staff)
> 1) Close Legacy and then reboot your computer. This will ensure that all
> Legacy components are really closed. Don't open Legacy.
>
> 2) Close Legacy. Navigate to the C:\Program Files(x86)\Legacy9. If you
> have a 32 bit computer navigate to C:\Program Files\Legacy9. Inside there
> you will see a folder named FamilySearch. Delete the entire folder.
>
> 3) Now navigate to the \Documents\Legacy Family Tree\ folder and open it.
> Delete the LegacyFS folder.
>
> 4) Now download the program again which will replace these folders. You
> can do that here http://www.legacyfamilytree.com/DownloadUpdate.asp (it
> says update but it is the full install)
>
> 5) Now open Legacy and go to MY TOOLBAR > FAMILYSEARCH. You will have to
> enter your login info again.
>
> Cathy
>
> Judith Skinner wrote:
>
>>
>> I have this problem as well . I have tried following the instructions
>> in the Manual
>>
>>
>> On 22 July 2017 at 04:33, Michael Slater > > wrote:
>>
>> Access violation at address 0075E57D in module 'LegacyFS.exe'.
>> Read of address 000C.
>>
>> This is appearing when I try the different filters to check my
>> data against FS, eg.  check for unlinked individuals, check for
>> ordinances ready, etc.
>> Unfortunately I am unable to advance.
>>
>> Regards
>>
>> On 20 July 2017 at 13:02, Michael Slater > > wrote:
>>
>> Joseph, I had the same problem yesterday
>>
>> On 19 July 2017 at 14:21, JV Leavitt > > wrote:
>>
>> Thank you Cathy.  It was only a temporary problem with
>> FamilySearch yesterday.
>>
>> Joseph Leavitt
>>
>>
>>
>> On 7/18/2017 9:30 PM, Cathy Pinner wrote:
>>
>> Joseph,
>> I'm not LDS so I don't know whether there are more
>> problems with that part of the Legacy FS program but
>> it's working fine for me.
>>
>> See:
>> http://support.legacyfamilytree.com/article/AA-00530
>> 
>> Access violation errors have a number of different causes.
>>
>> It can't be a general problem or there'd be posts in
>> the Facebook group. There's only one and he found he
>> had a heap of Check/Repair errors in his file.
>>
>> Cathy
>>
>> JV Leavitt wrote:
>>
>>
>> A new problem has shown up when using LegacyFS. I
>> think the error
>> started showing up several hours ago.
>>
>> The API from LegacyFS to FamilySearch must be
>> broken again. The error
>> message says:
>> Access violation at address 0075E311 in module
>> 'LegacyFS.exe'. Read of
>> address 000C.
>>
>> Any word yet? or am I the first one to notice? The
>> LFS program will
>> no t work at all now. I'm able to see that the
>> problem is not at this end.
>>
>> Joseph Leavitt
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> 
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_
>> legacyusers.com
>> 
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> 
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> 
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_
>> legacyusers.com
>> 
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> 
>>
>>
>>
>>
>> --
>> /Judith

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Cathy Pinner

If it's persistent and the Support article on it doesn't help, here's 
another set of instructions from Michele at Support she recently posted 
to Facebook. This actually installs a new copy of the LegacyFS module 
which helps clear some persistent errors.


Trying to search family tree from legacy 9 getting the error code;
"access violation at address 0087E43 in module legacyFS.exe Read address 
000A8


Michele Simmons Lewis (Legacy Staff)
1) Close Legacy and then reboot your computer. This will ensure that all 
Legacy components are really closed. Don't open Legacy.


2) Close Legacy. Navigate to the C:\Program Files(x86)\Legacy9. If you 
have a 32 bit computer navigate to C:\Program Files\Legacy9. Inside 
there you will see a folder named FamilySearch. Delete the entire folder.


3) Now navigate to the \Documents\Legacy Family Tree\ folder and open 
it. Delete the LegacyFS folder.


4) Now download the program again which will replace these folders. You 
can do that here http://www.legacyfamilytree.com/DownloadUpdate.asp (it 
says update but it is the full install)


5) Now open Legacy and go to MY TOOLBAR > FAMILYSEARCH. You will have to 
enter your login info again.


Cathy

Judith Skinner wrote:


I have this problem as well . I have tried following the instructions
in the Manual


On 22 July 2017 at 04:33, Michael Slater > wrote:

Access violation at address 0075E57D in module 'LegacyFS.exe'.
Read of address 000C.

This is appearing when I try the different filters to check my
data against FS, eg.  check for unlinked individuals, check for
ordinances ready, etc.
Unfortunately I am unable to advance.

Regards

On 20 July 2017 at 13:02, Michael Slater > wrote:

Joseph, I had the same problem yesterday

On 19 July 2017 at 14:21, JV Leavitt > wrote:

Thank you Cathy.  It was only a temporary problem with
FamilySearch yesterday.

Joseph Leavitt



On 7/18/2017 9:30 PM, Cathy Pinner wrote:

Joseph,
I'm not LDS so I don't know whether there are more
problems with that part of the Legacy FS program but
it's working fine for me.

See:
http://support.legacyfamilytree.com/article/AA-00530

Access violation errors have a number of different causes.

It can't be a general problem or there'd be posts in
the Facebook group. There's only one and he found he
had a heap of Check/Repair errors in his file.

Cathy

JV Leavitt wrote:


A new problem has shown up when using LegacyFS. I
think the error
started showing up several hours ago.

The API from LegacyFS to FamilySearch must be
broken again. The error
message says:
Access violation at address 0075E311 in module
'LegacyFS.exe'. Read of
address 000C.

Any word yet? or am I the first one to notice? The
LFS program will
no t work at all now. I'm able to see that the
problem is not at this end.

Joseph Leavitt




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/Judith Skinner OAM
2/9 Judy St
Golden Beach Q 4551
E-mail skija...@gmail.com 
Ph 5492 2671
Mob 0407113280/




Judith Skinner 
Saturday, 22 July 2017 9:01 AM
I have this problem as well . I have tried following the instructions 
in the Manual






--
/Judith Skinner OAM
2/9 Judy St
Golden Beach Q 4551
E-mail skija...@gmail.com 
Ph 5492 2671

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Judith Skinner

I have this problem as well . I have tried following the instructions in
the Manual


On 22 July 2017 at 04:33, Michael Slater  wrote:

> Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of
> address 000C.
>
> This is appearing when I try the different filters to check my data
> against FS, eg.  check for unlinked individuals, check for ordinances
> ready, etc.
> Unfortunately I am unable to advance.
>
> Regards
>
> On 20 July 2017 at 13:02, Michael Slater  wrote:
>
>> Joseph, I had the same problem yesterday
>>
>> On 19 July 2017 at 14:21, JV Leavitt  wrote:
>>
>>> Thank you Cathy.  It was only a temporary problem with FamilySearch
>>> yesterday.
>>>
>>> Joseph Leavitt
>>>
>>>
>>>
>>> On 7/18/2017 9:30 PM, Cathy Pinner wrote:
>>>
 Joseph,
 I'm not LDS so I don't know whether there are more problems with that
 part of the Legacy FS program but it's working fine for me.

 See: http://support.legacyfamilytree.com/article/AA-00530
 Access violation errors have a number of different causes.

 It can't be a general problem or there'd be posts in the Facebook
 group. There's only one and he found he had a heap of Check/Repair errors
 in his file.

 Cathy

 JV Leavitt wrote:

>
> A new problem has shown up when using LegacyFS. I think the error
> started showing up several hours ago.
>
> The API from LegacyFS to FamilySearch must be broken again. The error
> message says:
> Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of
> address 000C.
>
> Any word yet? or am I the first one to notice? The LFS program will
> no t work at all now. I'm able to see that the problem is not at this
> end.
>
> Joseph Leavitt
>
>
>
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>>
>>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>


-- 





*Judith Skinner OAM2/9 Judy StGolden Beach Q 4551E-mail skija...@gmail.com
Ph 5492 2671Mob 0407113280*
-- 

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Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Michael Slater

Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of
address 000C.

This is appearing when I try the different filters to check my data against
FS, eg.  check for unlinked individuals, check for ordinances ready, etc.
Unfortunately I am unable to advance.

Regards

On 20 July 2017 at 13:02, Michael Slater  wrote:

> Joseph, I had the same problem yesterday
>
> On 19 July 2017 at 14:21, JV Leavitt  wrote:
>
>> Thank you Cathy.  It was only a temporary problem with FamilySearch
>> yesterday.
>>
>> Joseph Leavitt
>>
>>
>>
>> On 7/18/2017 9:30 PM, Cathy Pinner wrote:
>>
>>> Joseph,
>>> I'm not LDS so I don't know whether there are more problems with that
>>> part of the Legacy FS program but it's working fine for me.
>>>
>>> See: http://support.legacyfamilytree.com/article/AA-00530
>>> Access violation errors have a number of different causes.
>>>
>>> It can't be a general problem or there'd be posts in the Facebook group.
>>> There's only one and he found he had a heap of Check/Repair errors in his
>>> file.
>>>
>>> Cathy
>>>
>>> JV Leavitt wrote:
>>>

 A new problem has shown up when using LegacyFS. I think the error
 started showing up several hours ago.

 The API from LegacyFS to FamilySearch must be broken again. The error
 message says:
 Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of
 address 000C.

 Any word yet? or am I the first one to notice? The LFS program will
 no t work at all now. I'm able to see that the problem is not at this
 end.

 Joseph Leavitt

>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>
>
-- 

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Re: [LegacyUG] Leagacy FS Access violation

2017-07-20 Thread Michael Slater

Joseph, I had the same problem yesterday

On 19 July 2017 at 14:21, JV Leavitt  wrote:

> Thank you Cathy.  It was only a temporary problem with FamilySearch
> yesterday.
>
> Joseph Leavitt
>
>
>
> On 7/18/2017 9:30 PM, Cathy Pinner wrote:
>
>> Joseph,
>> I'm not LDS so I don't know whether there are more problems with that
>> part of the Legacy FS program but it's working fine for me.
>>
>> See: http://support.legacyfamilytree.com/article/AA-00530
>> Access violation errors have a number of different causes.
>>
>> It can't be a general problem or there'd be posts in the Facebook group.
>> There's only one and he found he had a heap of Check/Repair errors in his
>> file.
>>
>> Cathy
>>
>> JV Leavitt wrote:
>>
>>>
>>> A new problem has shown up when using LegacyFS. I think the error
>>> started showing up several hours ago.
>>>
>>> The API from LegacyFS to FamilySearch must be broken again. The error
>>> message says:
>>> Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of
>>> address 000C.
>>>
>>> Any word yet? or am I the first one to notice? The LFS program will
>>> no t work at all now. I'm able to see that the problem is not at this
>>> end.
>>>
>>> Joseph Leavitt
>>>
>>>
>>>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/mailman
> /listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Leagacy FS Access violation

2017-07-19 Thread JV Leavitt

Thank you Cathy.  It was only a temporary problem with FamilySearch 
yesterday.


Joseph Leavitt


On 7/18/2017 9:30 PM, Cathy Pinner wrote:

Joseph,
I'm not LDS so I don't know whether there are more problems with that 
part of the Legacy FS program but it's working fine for me.


See: http://support.legacyfamilytree.com/article/AA-00530
Access violation errors have a number of different causes.

It can't be a general problem or there'd be posts in the Facebook 
group. There's only one and he found he had a heap of Check/Repair 
errors in his file.


Cathy

JV Leavitt wrote:


A new problem has shown up when using LegacyFS. I think the error
started showing up several hours ago.

The API from LegacyFS to FamilySearch must be broken again. The error
message says:
Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of
address 000C.

Any word yet? or am I the first one to notice? The LFS program will
no t work at all now. I'm able to see that the problem is not at this 
end.


Joseph Leavitt





--

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Re: [LegacyUG] Leagacy FS Access violation

2017-07-18 Thread Cathy Pinner


Joseph,
I'm not LDS so I don't know whether there are more problems with that 
part of the Legacy FS program but it's working fine for me.


See: http://support.legacyfamilytree.com/article/AA-00530
Access violation errors have a number of different causes.

It can't be a general problem or there'd be posts in the Facebook group. 
There's only one and he found he had a heap of Check/Repair errors in 
his file.


Cathy

JV Leavitt wrote:


A new problem has shown up when using LegacyFS. I think the error
started showing up several hours ago.

The API from LegacyFS to FamilySearch must be broken again. The error
message says:
Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of
address 000C.

Any word yet? or am I the first one to notice? The LFS program will
not work at all now. I'm able to see that the problem is not at this end.

Joseph Leavitt
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[LegacyUG] Leagacy FS Access violation

2017-07-18 Thread JV Leavitt

A new problem has shown up when using LegacyFS. I think the error 
started showing up several hours ago.


The API from LegacyFS to FamilySearch must be broken again.  The error 
message says:
 Access violation at address 0075E311 in module 'LegacyFS.exe'. 
Read of address 000C.


Any word yet? or am I the first one to notice?  The LFS program will not 
work at all now.  I'm able to see that the problem is not at this end.


Joseph Leavitt

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Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

Re: [LegacyUG] Leagacy FS Access violation

[LegacyUG] Leagacy FS Access violation

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