Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Judith Skinner
Thanks it seems OK now On 22 July 2017 at 11:20, Cathy Pinner wrote: > If it's persistent and the Support article on it doesn't help, here's > another set of instructions from Michele at Support she recently posted to > Facebook. This actually installs a new copy of the

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Cathy Pinner
If it's persistent and the Support article on it doesn't help, here's another set of instructions from Michele at Support she recently posted to Facebook. This actually installs a new copy of the LegacyFS module which helps clear some persistent errors. Trying to search family tree from

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Judith Skinner
I have this problem as well . I have tried following the instructions in the Manual On 22 July 2017 at 04:33, Michael Slater wrote: > Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of > address 000C. > > This is appearing when I try the different

Re: [LegacyUG] Leagacy FS Access violation

2017-07-21 Thread Michael Slater
Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of address 000C. This is appearing when I try the different filters to check my data against FS, eg. check for unlinked individuals, check for ordinances ready, etc. Unfortunately I am unable to advance. Regards On 20 July

Re: [LegacyUG] Leagacy FS Access violation

2017-07-20 Thread Michael Slater
Joseph, I had the same problem yesterday On 19 July 2017 at 14:21, JV Leavitt wrote: > Thank you Cathy. It was only a temporary problem with FamilySearch > yesterday. > > Joseph Leavitt > > > > On 7/18/2017 9:30 PM, Cathy Pinner wrote: > >> Joseph, >> I'm not LDS so I don't

Re: [LegacyUG] Leagacy FS Access violation

2017-07-19 Thread JV Leavitt
Thank you Cathy. It was only a temporary problem with FamilySearch yesterday. Joseph Leavitt On 7/18/2017 9:30 PM, Cathy Pinner wrote: Joseph, I'm not LDS so I don't know whether there are more problems with that part of the Legacy FS program but it's working fine for me. See:

Re: [LegacyUG] Leagacy FS Access violation

2017-07-18 Thread Cathy Pinner
Joseph, I'm not LDS so I don't know whether there are more problems with that part of the Legacy FS program but it's working fine for me. See: http://support.legacyfamilytree.com/article/AA-00530 Access violation errors have a number of different causes. It can't be a general problem or

[LegacyUG] Leagacy FS Access violation

2017-07-18 Thread JV Leavitt
A new problem has shown up when using LegacyFS. I think the error started showing up several hours ago. The API from LegacyFS to FamilySearch must be broken again. The error message says: Access violation at address 0075E311 in module 'LegacyFS.exe'. Read of address 000C. Any word