subject:"\[LegacyUG\] V9 Error Code 3045"

Re: [LegacyUG] V9 Error Code 3045 SOLVED

2017-05-06 Thread CE WOOD

Thanks so very much for the detailed description! Not too many people use 
Webroot, but I do. I am so glad I have not yet updated. You have probably saved 
many people from worry and grief!


CE



From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of 
David Dearth <deart...@hotmail.com>
Sent: Saturday, May 6, 2017 7:21 PM
To: Legacy User Group
Subject: Re: [LegacyUG] V9 Error Code 3045 **SOLVED**

Thank you Bob, Robert, Ian, Pete and Cathy!  There's a great group of
people on this list!

After much experimentation, the problem has been found.  Ian, it appears
that you were on the right track.  My anti-virus software was the
culprit.  I am running Webroot SecureAnywhere on all of our computers
and devices.  This is a popular (I think) program that I originally
purchased from Best Buy.  This is the first time I have had any kind of
issue with it since 2009 when we first started using it.

If anyone else is using Webroot and having issues with Legacy, this is
what I have done...  Open Webroot, then go to Identity Protection
settings (the gear icon).  There is a tab there for Application
Protection.  Choose this tab and you will see many of your programs
listed.  The options are "Protect", "Allow" and "Deny".  Legacy 9 was
set to "Deny", apparently by default.  I changed it to "Allow", and all
of my problems disappeared!  I tried many different things to track down
this problem, starting with the suggestions from you folks.

This one tweak fixed the following problems:

1. Error Code 3045 (not a Legacy error) on exit.
2. Error Code 3045 sometimes on startup.
3. Inability to paste text.  This was a problem that I was not aware of
at the time of my first post.  I could not paste anything that I copied,
which I used to do quite routinely. No field, including general notes,
would accept pasting of any kind.  It just remained blank.
4. Backups not occurring.  Backups are now working beautifully!
...Backup to Legacy Cloud seems to be working now too, but I'm thinking
that issue may be unrelated??  Just coincidence in timing perhaps.
5. Hints are working extremely well now.  I did not realize before that
the Hint feature may have been hindered somewhat by this issue. After
changing this setting in Webroot, I saw orange dots (hints) popping up
everywhere!  It was not like that before. Just a few here and there.

I am extremely happy with Legacy 9!  Glad I upgraded from 7.5!

Anyone else running Webroot - check your settings!

Thanks a million!

Dave Dearth


-- Original Message --
From: "Pete" <pete.bea...@gmail.com>
To: "'Legacy User Group'" <legacyusergroup@legacyusers.com>
Sent: 4/22/2017 10:23:28 PM
Subject: Re: [LegacyUG] V9 Error Code 3045

>There appear to be two ".ldb" files under the Legacy Family Tree/Data
>directory.
>Before you run the Legacy Program, check the "Data" directory and
>delete any
>".ldb" files you find.  When you run Legacy, It will recreate the
>necessary
>".ldb" files.
>
>Pete Beatty
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>On
>Behalf Of Ian Thomas
>Sent: Saturday, April 22, 2017 9:34 PM
>To: Legacy User Group <legacyusergroup@legacyusers.com>
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>David
>There is a possibility that this is caused by an anti-virus program
>putting
>a lock on (the technical term) the .ldb lock file. This is not your
>Legacy
>database itself, but associated with it.
>If this is the cause, then you can  tell your ant-virus software to
>exclude
>scanning of MSACCESS.EXE files But I only know this for Symantec's DLP
>(Data
>Loss Prevention) client software. It may not apply to other "domestic"
>virus
>checkers.
>
>Even if this is NOT the problem, you may have to delete the .ldb file.
>Check
>the Legacy Help web page - I think there is a specific article there.
>The
>file is recreated by the "Access database engine" which Legacy uses,
>and
>deleting it does no harm.
>Cathy Pinner or Brian Kelly may have some observations about Error
>3045?
>
>Ian Thomas
>Albert Park, Victoria 3206 Australia
>
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>On
>Behalf Of David Dearth
>Sent: Sunday, 23 April 2017 10:49 AM
>To: LegacyUserGroup@legacyusers.com
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>Thank you Robert and Bob... yes I have tried rebooting. I have since
>confirmed that this is indeed a MS Access (which I believe Legacy uses)
>error code and not Legacy's (it is not listed in Legacy's error list
>either). A Google search turned up many hits on this. I will
>investi

Re: [LegacyUG] V9 Error Code 3045 SOLVED

2017-05-06 Thread David Dearth

Thank you Bob, Robert, Ian, Pete and Cathy!  There's a great group of 
people on this list!

After much experimentation, the problem has been found.  Ian, it appears 
that you were on the right track.  My anti-virus software was the 
culprit.  I am running Webroot SecureAnywhere on all of our computers 
and devices.  This is a popular (I think) program that I originally 
purchased from Best Buy.  This is the first time I have had any kind of 
issue with it since 2009 when we first started using it.

If anyone else is using Webroot and having issues with Legacy, this is 
what I have done...  Open Webroot, then go to Identity Protection 
settings (the gear icon).  There is a tab there for Application 
Protection.  Choose this tab and you will see many of your programs 
listed.  The options are "Protect", "Allow" and "Deny".  Legacy 9 was 
set to "Deny", apparently by default.  I changed it to "Allow", and all 
of my problems disappeared!  I tried many different things to track down 
this problem, starting with the suggestions from you folks.

This one tweak fixed the following problems:

1. Error Code 3045 (not a Legacy error) on exit.
2. Error Code 3045 sometimes on startup.
3. Inability to paste text.  This was a problem that I was not aware of 
at the time of my first post.  I could not paste anything that I copied, 
which I used to do quite routinely. No field, including general notes, 
would accept pasting of any kind.  It just remained blank.
4. Backups not occurring.  Backups are now working beautifully!
...Backup to Legacy Cloud seems to be working now too, but I'm thinking 
that issue may be unrelated??  Just coincidence in timing perhaps.
5. Hints are working extremely well now.  I did not realize before that 
the Hint feature may have been hindered somewhat by this issue. After 
changing this setting in Webroot, I saw orange dots (hints) popping up 
everywhere!  It was not like that before. Just a few here and there.

I am extremely happy with Legacy 9!  Glad I upgraded from 7.5!

Anyone else running Webroot - check your settings!

Thanks a million!

Dave Dearth


-- Original Message --
From: "Pete" <pete.bea...@gmail.com>
To: "'Legacy User Group'" <legacyusergroup@legacyusers.com>
Sent: 4/22/2017 10:23:28 PM
Subject: Re: [LegacyUG] V9 Error Code 3045

>There appear to be two ".ldb" files under the Legacy Family Tree/Data
>directory.
>Before you run the Legacy Program, check the "Data" directory and 
>delete any
>".ldb" files you find.  When you run Legacy, It will recreate the 
>necessary
>".ldb" files.
>
>Pete Beatty
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
>On
>Behalf Of Ian Thomas
>Sent: Saturday, April 22, 2017 9:34 PM
>To: Legacy User Group <legacyusergroup@legacyusers.com>
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>David
>There is a possibility that this is caused by an anti-virus program 
>putting
>a lock on (the technical term) the .ldb lock file. This is not your 
>Legacy
>database itself, but associated with it.
>If this is the cause, then you can  tell your ant-virus software to 
>exclude
>scanning of MSACCESS.EXE files But I only know this for Symantec's DLP 
>(Data
>Loss Prevention) client software. It may not apply to other "domestic" 
>virus
>checkers.
>
>Even if this is NOT the problem, you may have to delete the .ldb file. 
>Check
>the Legacy Help web page - I think there is a specific article there. 
>The
>file is recreated by the "Access database engine" which Legacy uses, 
>and
>deleting it does no harm.
>Cathy Pinner or Brian Kelly may have some observations about Error 
>3045?
>
>Ian Thomas
>Albert Park, Victoria 3206 Australia
>
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
>On
>Behalf Of David Dearth
>Sent: Sunday, 23 April 2017 10:49 AM
>To: LegacyUserGroup@legacyusers.com
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>Thank you Robert and Bob... yes I have tried rebooting. I have since
>confirmed that this is indeed a MS Access (which I believe Legacy uses)
>error code and not Legacy's (it is not listed in Legacy's error list
>either). A Google search turned up many hits on this. I will 
>investigate
>further and get back with the group on what I find out.
>
>Dave
>
>
>
>--
>
>LegacyUserGroup mailing list
>LegacyUserGroup@legacyusers.com
>To manage your subscription and unsubscribe
>http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>Archives at:
>http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>
>--
>
>LegacyUserGroup mailing li

Re: [LegacyUG] V9 Error Code 3045

2017-04-24 Thread Cathy Pinner


David,
There is a problem with the Legacy Cloud (I think there still is) so 
untick that if it is ticked.


If you still get this error, contacting support is your best option 
after checking that you don't have Legacy FamilySearch or Legacy 
Charting open or even Legacy 7.5 though that is likely a different file 
with the same name?


You may still be negotiating the change in Default locations for data 
and media if you were using the Legacy 7.5 defaults.
It was the changes to the defaults that allows 7.5 and 8 or 9 to be 
installed at the same time. Legacy 9 overwrites Legacy 8.
(Legacy 7 overwrote Legacy 6 unless computer literate people changed the 
defaults.)


Cathy

David Dearth wrote:


I have just recently upgraded to Legacy V9 from V7.5. So far I am
loving the program. However, I am getting error 3045 every time I
exit. The exact wording is "Backup of Family File has failed. Error
3045: Could not use \Dearth.fdb'; file already in use. Would you
like to TRY IT AGAIN?". Answering yes repeatedly results in the same
message. It is set to backup everytime I exit. Of course it is still
in use, I am looking at the Legacy screen when it is backing up (or
trying to back up).

Also, uploading to the Legacy Cloud also fails. It seems to backup ok,
then shows 'disconnected' then a failure message.

I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something. Anyone have any ideas?

Thanks in advance.

Dave Dearth




David Dearth 
Sunday, 23 April 2017 4:18 AM
I have just recently upgraded to Legacy V9 from V7.5.  So far I am 
loving the program.  However, I am getting error 3045 every time I 
exit.  The exact wording is "Backup of Family File has failed.  Error 
3045: Could not use \Dearth.fdb'; file already in use.  Would you 
like to TRY IT AGAIN?".  Answering yes repeatedly results in the same 
message.  It is set to backup everytime I exit.  Of course it is still 
in use, I am looking at the Legacy screen when it is backing up (or 
trying to back up).


Also, uploading to the Legacy Cloud also fails.  It seems to backup 
ok, then shows 'disconnected' then a failure message.


I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something.  Anyone have any ideas?

Thanks in advance.

Dave Dearth




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Re: [LegacyUG] V9 Error Code 3045

2017-04-22 Thread Pete

There appear to be two ".ldb" files under the Legacy Family Tree/Data
directory.
Before you run the Legacy Program, check the "Data" directory and delete any
".ldb" files you find.  When you run Legacy, It will recreate the necessary
".ldb" files.

Pete Beatty

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Ian Thomas
Sent: Saturday, April 22, 2017 9:34 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] V9 Error Code 3045

David
There is a possibility that this is caused by an anti-virus program putting
a lock on (the technical term) the .ldb lock file. This is not your Legacy
database itself, but associated with it. 
If this is the cause, then you can  tell your ant-virus software to exclude
scanning of MSACCESS.EXE files But I only know this for Symantec's DLP (Data
Loss Prevention) client software. It may not apply to other "domestic" virus
checkers.

Even if this is NOT the problem, you may have to delete the .ldb file. Check
the Legacy Help web page - I think there is a specific article there. The
file is recreated by the "Access database engine" which Legacy uses, and
deleting it does no harm. 
Cathy Pinner or Brian Kelly may have some observations about Error 3045?

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of David Dearth
Sent: Sunday, 23 April 2017 10:49 AM
To: LegacyUserGroup@legacyusers.com
Subject: Re: [LegacyUG] V9 Error Code 3045

Thank you Robert and Bob... yes I have tried rebooting. I have since
confirmed that this is indeed a MS Access (which I believe Legacy uses)
error code and not Legacy's (it is not listed in Legacy's error list
either). A Google search turned up many hits on this. I will investigate
further and get back with the group on what I find out.

Dave



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Re: [LegacyUG] V9 Error Code 3045

2017-04-22 Thread Ian Thomas

David
There is a possibility that this is caused by an anti-virus program putting a 
lock on (the technical term) the .ldb lock file. This is not your Legacy 
database itself, but associated with it. 
If this is the cause, then you can  tell your ant-virus software to exclude 
scanning of MSACCESS.EXE files
But I only know this for Symantec's DLP (Data Loss Prevention) client software. 
It may not apply to other "domestic" virus checkers.

Even if this is NOT the problem, you may have to delete the .ldb file. Check 
the Legacy Help web page - I think there is a specific article there. The file 
is recreated by the "Access database engine" which Legacy uses, and deleting it 
does no harm. 
Cathy Pinner or Brian Kelly may have some observations about Error 3045?

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of David Dearth
Sent: Sunday, 23 April 2017 10:49 AM
To: LegacyUserGroup@legacyusers.com
Subject: Re: [LegacyUG] V9 Error Code 3045

Thank you Robert and Bob... yes I have tried rebooting. I have since confirmed 
that this is indeed a MS Access (which I believe Legacy uses) error code and 
not Legacy's (it is not listed in Legacy's error list either). A Google search 
turned up many hits on this. I will investigate further and get back with the 
group on what I find out.

Dave



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Re: [LegacyUG] V9 Error Code 3045

2017-04-22 Thread David Dearth


Thank you Robert and Bob... yes I have tried rebooting. I have since 
confirmed that this is indeed a MS Access (which I believe Legacy uses) 
error code and not Legacy's (it is not listed in Legacy's error list 
either). A Google search turned up many hits on this. I will investigate 
further and get back with the group on what I find out.

Dave

>-- Original Message --
>From: "Robert57P_gmail" <robert...@gmail.com>
>To: deart...@hotmail.com
>Cc:
>Sent: 4/22/2017 5:31:06 PM
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>>Have you tried rebooting your PC?
>>
>>On 04/22/2017 16:18, David Dearth wrote:
>>>I have just recently upgraded to Legacy V9 from V7.5.  So far I am 
>>>loving the program.  However, I am getting error 3045 every time I 
>>>exit.  The exact wording is "Backup of Family File has failed.  Error 
>>>3045: Could not use \Dearth.fdb'; file already in use.  Would you 
>>>like to TRY IT AGAIN?".  Answering yes repeatedly results in the same 
>>>message.  It is set to backup everytime I exit.  Of course it is 
>>>still in use, I am looking at the Legacy screen when it is backing up 
>>>(or trying to back up).
>>>
>>>Also, uploading to the Legacy Cloud also fails.  It seems to backup 
>>>ok, then shows 'disconnected' then a failure message.
>>>
>>>I am running on Windows 7 Home Premium, 32-bit.
>>>
>>>Perhaps I am missing something.  Anyone have any ideas?
>>>
>>>Thanks in advance.
>>>
>>>Dave Dearth
>>>
>>>
>>>
>>
>

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Re: [LegacyUG] V9 Error Code 3045

2017-04-22 Thread Bob Austen

Hi Dave,

I have no issue with backup on exit, where the file is closed, or with 
‘File/Backup File’ where the file is actually still open in Legacy. But I use 
Widows 10.

 

I have not tried uploading to Legacy Cloud.  Maybe I’m too cautious, but I 
can’t find any privacy statement or anything to say what they do with my data 
on the cloud.

 

Error 3045 is a MS Windows error and may only affect Win7, Vista and XP. Google 
‘Error 3045’ for some causes and possible fixes.

 

Bob Austen

 

 

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of David Dearth
Sent: Saturday, April 22, 2017 1:19 PM
To: LegacyUserGroup@legacyusers.com
Subject: [LegacyUG] V9 Error Code 3045

 

I have just recently upgraded to Legacy V9 from V7.5.  So far I am loving the 
program.  However, I am getting error 3045 every time I exit.  The exact 
wording is "Backup of Family File has failed.  Error 3045: Could not use 
\Dearth.fdb'; file already in use.  Would you like to TRY IT AGAIN?".  
Answering yes repeatedly results in the same message.  It is set to backup 
everytime I exit.  Of course it is still in use, I am looking at the Legacy 
screen when it is backing up (or trying to back up).   

 

Also, uploading to the Legacy Cloud also fails.  It seems to backup ok, then 
shows 'disconnected' then a failure message.

 

I am running on Windows 7 Home Premium, 32-bit.

 

Perhaps I am missing something.  Anyone have any ideas?

 

Thanks in advance.

 

Dave Dearth

 

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[LegacyUG] V9 Error Code 3045

2017-04-22 Thread David Dearth

I have just recently upgraded to Legacy V9 from V7.5.  So far I am loving the 
program.  However, I am getting error 3045 every time I exit.  The exact 
wording is "Backup of Family File has failed.  Error 3045: Could not use 
\Dearth.fdb'; file already in use.  Would you like to TRY IT AGAIN?".  
Answering yes repeatedly results in the same message.  It is set to backup 
everytime I exit.  Of course it is still in use, I am looking at the Legacy 
screen when it is backing up (or trying to back up).

Also, uploading to the Legacy Cloud also fails.  It seems to backup ok, then 
shows 'disconnected' then a failure message.

I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something.  Anyone have any ideas?

Thanks in advance.

Dave Dearth

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Re: [LegacyUG] V9 Error Code 3045 SOLVED

Re: [LegacyUG] V9 Error Code 3045 SOLVED

Re: [LegacyUG] V9 Error Code 3045

Re: [LegacyUG] V9 Error Code 3045

Re: [LegacyUG] V9 Error Code 3045

Re: [LegacyUG] V9 Error Code 3045

Re: [LegacyUG] V9 Error Code 3045

[LegacyUG] V9 Error Code 3045

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