[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #16 from QA Administrators  ---
Dear bordfeldt,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #15 from QA Administrators  ---
Dear bordfeldt,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #14 from bordfe...@web.de ---
I have to correct myself. The scanned image is correctly inserted in the
document, but after a lot of minutes.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #13 from bordfe...@web.de ---
After a long time I now want to check my LO-bugs again.

After updated LO to 6.1.5.2 the problem still exists with the same scanner. I
can still only choose 4800 or 75 dpi.
The difference is ... now the preview is okay, but the scanning takes even in
75 dpi 10 minutes and the image isn't scanned and not inserted in the document.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

Telesto  changed:

   What|Removed |Added

 Blocks||116082


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=116082
[Bug 116082] [META] Image issues related to image and or screen DPI
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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #12 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

Aron Budea  changed:

   What|Removed |Added

 Blocks||104269


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104269
[Bug 104269] [META] Bugs related to scanning
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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #11 from bordfe...@web.de ---
On Windows 10 with LO 5.1.1.3 scanning works with the affected scanner without
any problems. So I think, it's a linux-related thing. As soon as possible I
will test this problem on a linux-system.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #10 from tommy27  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice (5.0.5 or 5.1.2 https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and your operating system, and any changes you see in the bug
behavior

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a short comment that includes your version of
LibreOffice and Operating System

Please DO NOT

- Update the version field
- Reply via email (please reply directly on the bug tracker)
- Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so: 

1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug 

3. Leave a comment with your results. 

4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for your help!

-- The LibreOffice QA Team This NEW Message was generated on: 2016-04-16

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

bordfe...@web.de changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #6 from bordfe...@web.de ---
Excuse me, Joel:

Here the steps to reproduce the bug:

1. Connecting the scanner (Canon LiDE110) via USB to the computer.
2. Open LO and create a new empty writer-document.
3. Choose menu-insert-media-scan-select source... 
4. The value in device used is genesys:libusb:001:002 and in Resoulution
(DPI) is 4800 preselected.
5. I try to change the dpi-value into another value, but if I select another
entry as 4800 or 75, the value jumps immediately back to 4800. So I can only
scan in 4800 or 75 dpi.
6. I change the values in scan mode: mode to Color and depth to 16
7. I click Create preview.
8. The preview is useless.
9. I click scan
10. The scanned picture is useless.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #7 from Joel Madero jmadero@gmail.com ---
Thanks for that additional info - really useful. I'll try to poke someone with
a scanner.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Whiteboard||needScanner

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #9 from Arnaud Versini arnaud.vers...@libreoffice.org ---
With LibreOffice 4.4.0

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

Arnaud Versini arnaud.vers...@libreoffice.org changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #8 from Arnaud Versini arnaud.vers...@libreoffice.org ---
All those issue confirmed on openSUSE with the same scanner.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #5 from Joel Madero jmadero@gmail.com ---
Again - we need clear reproducible steps. No one will confirm (or correct) the
issue until you provide clear instructions and then set the bug to UNCONFIRMED.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

--- Comment #4 from bordfe...@web.de ---
Problem stays in 4.4.1.2 and is now even more severe

The resolution still can't be set correctly. The resolution-dropdown-list shows
75, 100, 300, 600, 1200, 2400 and (now since 4.4.1.2) 4800 dpi. I can still
choose only 75 or 4800 dpi. If I choose any other value dpi is set to 4800
instead.
Additionally since the upgrade to 4.4.1.2 the scan results in prescan and real
scan are only dark grey and pixelated, while the scanner works well with other
applications like gimp or easyscan. I think the reason is the worong dpi-value.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=69579

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||jmadero@gmail.com
 Ever confirmed|0   |1

--- Comment #3 from Joel Madero jmadero@gmail.com ---
Please provide clear reproducible steps on how we do this. Marking as NEEDINFO
- once you provide complete reproducible steps set the bug to UNCONFIRMED.
Thanks

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=69579

--- Comment #2 from Veek.M vek.m1...@gmail.com ---
Created attachment 104187
  -- https://bugs.freedesktop.org/attachment.cgi?id=104187action=edit
DPI locked

In LO 4.2.5.2, Debian Wheezy Backports, AMD , I can do
Insert-Image-Scan-Select Source and pick the res i want and it works fine,
repeated 3-4 times. However, a couple of times it locked up and I could not set
the res(dpi) and had to close the app.

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[Libreoffice-bugs] [Bug 69579] SCANNING: dpi-values are not processed correctly

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=69579

--- Comment #1 from bordfe...@web.de ---
Problem stays in 4.2.0.4

The resolution can't be set correctly. The resolution-dropdown-list allows only
75 or 2400 dpi. Pictures are always scanned in 75 dpi. Other settings are
ignored.

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