[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

--- Comment #6 from Ian Rolland  ---
Thanks for the helpful advice so speedily given.  After reviewing the registry
via REGEDIT, and seeming to find only one 'dud' reference to LibreOffice that
made no difference after deleting it, I took the advice in comment 4 and used
the MS tool suggested.  On running it, it indicated that LO 4.x and another
component were still installed (blowed if I could find where!). I used the
tool's remove program routine for both these and, lo and behold, the problem
has gone away and I have a clean installation of LO running sweetly.  Thank you
VSF.

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[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

--- Comment #5 from Ian Rolland  ---
Thanks for the helpful advice so speedily given.  After reviewing the registry
via REGEDIT, and seeming to find only one 'dud' reference to LibreOffice that
made no difference after deleting it, I took the advice in comment 4 and used
the MS tool suggested.  On running it, it indicated that LO 4.x and another
component were still installed (blowed if I could find where!). I used the
tool's remove program routine for both these and, lo and behold, the problem
has gone away and I have a clean installation of LO running sweetly.  Thank you
VSF.

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[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu
 Resolution|--- |NOTOURBUG
 Status|UNCONFIRMED |RESOLVED

--- Comment #4 from V Stuart Foote  ---
Error 1714 are always MS Installer DB issues. You have to clean out the
installer DB entries--by hand with a Regedit session. Identifying the exact KEY
requires another install attempt and capturing a verbose log: e.g.

msixec.exe /i LibreOffice_6.1.5.2_Win_x64.msi /L*v install6152log.txt

Then open the log in a text editor (I prefer Notepad++ for this) and search for
the Error 1704 details including the installers GUID key. Then locate that GUID
in the Registry's installer cache(s):

HKEY_CLASSES_ROOT\Installer\UpgradeCodes\

or

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\

and delete.

Alternatively, YMMV but MS does provide a general use tool -- good luck.

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

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[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

Julien Nabet  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

--- Comment #3 from Julien Nabet  ---
Thank you for your response.
I must recognize I'm a bit stuck.
You downloaded the setup file in your local hdd and tried to install it.
So it shouldn't display this.

Since I don't have more questions, I put it back to UNCONFIRMED.

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[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

--- Comment #2 from Ian Rolland  ---
Sorry, I made the mistake of replying to the email.  Here is my response to
your queries:

Hi,

Thanks for your quick response to my enquiry.

Yes, I downloaded LO from the official website.

The download is to my laptop and there is no external HDD, everything is on the
C:/ volume.  As to sharing, I am not 100% sure.  If I go into network sharing
centre and then 'network' I see two computer icons displayed, one the laptop
the other my PC. If I double left-click on the PC icon it says 'this folder is
empty' so I am assuming the laptop cannot 'look at' the PC. If I double
left-click on the laptop icon, I see a 'users' folder with a green sleeved
T-bar beneath it, but not sure what this is about.

Looking from the PC, I can 'see' the laptop, but that is the only icon shown! 
If I double left-click, I see a 'users' folder with a green sleeved T-bar
beneath it, but not sure what this is about, as above. 
As far as I can see, file sharing is turned off.

FYI, this is the same overall set up I have been using for some time, and
haven't noticed problems before. The laptop is running Windows 10 (upgraded
from Win7) and the PC is running native Win10.  LO runs and updates OK on the
PC.

I hope this helps.

Kind regards

Ian Rolland

PS Over the next few days I am likely to be slow or non-existent in responding
as I will not be able to always access my computers dues to other commitments
elsewhere.

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[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

2019-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123901

Julien Nabet  changed:

   What|Removed |Added

Summary|Insallation requires|Installation requires
   |insertion of CD ROM |insertion of CD ROM

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