[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Ivan Williams  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #35 from Ivan Williams  ---
Version: 7.2.5.2 (x64) / LibreOffice Community
Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5
CPU threads: 6; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: en-ZA (en_ZA); UI: en-ZA
Calc: threaded

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #33 from David  ---
Well try to look at it the other way around. If the freeze occurs WITHOUT CLCL
installed the bug is probably not in CLCL...

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #32 from Buovjaga  ---
(In reply to David from comment #31)
> I am NOT running CLCL!

Then your comment is off-topic for this report.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

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https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #31 from David  ---
I am NOT running CLCL!

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 CC||fon...@gmail.com

--- Comment #30 from Buovjaga  ---
(In reply to David from comment #29)
> I had this problem in Open office for the past 1.5 years. I switched to
> LibreOffice and to night it also froze using ctrl V and never recovered.
> 
> I have used OO for many years and the problem first began somewhere between
> 1 and 2 years ago.
> 
> Hoped Libre was free from this but it isn't...
> 
> 
> Running Win10 fully updated. Have NO problems in Win7.

David: please confirm that you are also running the CLCL clipboard manager from
http://www.nakka.com/soft/clcl/index_eng.html

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #29 from David  ---
I had this problem in Open office for the past 1.5 years. I switched to
LibreOffice and to night it also froze using ctrl V and never recovered.

I have used OO for many years and the problem first began somewhere between 1
and 2 years ago.

Hoped Libre was free from this but it isn't...


Running Win10 fully updated. Have NO problems in Win7.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=12
   ||7547

--- Comment #28 from Julien Nabet  ---
(In reply to Buovjaga from comment #20)
> Created attachment 142250 [details]
> Windbg analysis of the dump
> 
> Produced an analysis of the dump with the advice in
> https://wiki.documentfoundation.org/
> How_to_get_a_backtrace_with_WinDbg#Producing_a_mini_dump

It makes me think about one of bt retrieved in
https://bugs.documentfoundation.org/attachment.cgi?id=157317 (from tdf#127547).

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #27 from Buovjaga  ---
(In reply to locrash from comment #26)
> I am the same as the above poster.
> 
> Don't know what CLCL is never used it. But LibreOffice calc regularly -
> daily, hourly freezes when doing CNP functions.
> 
> In prior releases of Libre Office it was isolated to only when i was editing
> the contents of an existing cell - IE: double clicking a cell and modifying
> the formula. If i tried to copy something from that formula and repaste it
> the whole program would freeze and would never recover requiring a task
> manager shut down.
> 
> Finally I got sick of it and started using OO.
> 
> Then I updated LibreOffice to 6.3.x and thought to give it another shot.
> 
> Now its much worse. Instead of freezing only in this one specific situation,
> it is freezing randomly during CNP operations including just the copy and
> paste of an entire cell contents.
> 
> This is actually going to drive me to buy excel again :)

Like it says in the description, "CLCL is a clipboard manager". If you never
used it, then your issue is not the same as described in this report. Please
open a new report and copy and paste there the contents of your Help - About.
This allows us to know more about your system.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #26 from locr...@strikefc.com ---
I am the same as the above poster.

Don't know what CLCL is never used it. But LibreOffice calc regularly - daily,
hourly freezes when doing CNP functions.

In prior releases of Libre Office it was isolated to only when i was editing
the contents of an existing cell - IE: double clicking a cell and modifying the
formula. If i tried to copy something from that formula and repaste it the
whole program would freeze and would never recover requiring a task manager
shut down.

Finally I got sick of it and started using OO.

Then I updated LibreOffice to 6.3.x and thought to give it another shot.

Now its much worse. Instead of freezing only in this one specific situation, it
is freezing randomly during CNP operations including just the copy and paste of
an entire cell contents.

This is actually going to drive me to buy excel again :)

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 CC||i...@volkspares.co.za

--- Comment #25 from Buovjaga  ---
(In reply to Ivan Williams from comment #24)
> LibreOffice 6.1.6.3
> Calc
> Windows 10 Home 64 bit 8G Ram

The version you use is too old to be relevant at this point of the report.
Please try with version 6.3.0

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #24 from Ivan Williams  ---
LibreOffice 6.1.6.3
Calc
Windows 10 Home 64 bit 8G Ram

I do not use CLCL just normal Windows Clipboard.
I get the same problem on Paste (Ctrl-V) I use the key shortcuts.
Cannot reproduce consistently. Happens on more than one sheet.
It freezes LibreOffice completely. I use Windows Task Manager to stop the
process. Repair the file and carry on. I get this at least every other day.
I save often and do not lose much work anymore.

Please I need detailed explanation on how to produce useful "dump file"
information for you to use.

Thanks for the work you do.
Ivan

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #23 from Buovjaga  ---
Well, we have Leo442, who was suffering from this last year. Would be
interesting to hear his experience with 6.2.4.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #22 from Konstantin Vlasov  ---
Sorry again for having disappeared. Too many things to do, too little time to
do them... :-(

I installed LO version 6.2.4.2 x64 shortly after your request, and since then I
was working without prior exiting CLCL (as I was normally doing since I've
noticed the bug). Unfortunately, it's not that often that I need to use LO, so
the statistics is not plenty.

Still, I can already tell that there is, if not a complete fix, then at least
significant improvement. Out of 4 or 5 work sessions I've had, only once LO did
freeze, but I don't know if it was the version 6.2.4 or not. Unfortunately my
head was completely filled with the task at hand, so with a curse and barely
any other thought I just quickly killed both LO and CLCL, restarted LO and
continued my work. It was only much later that I remembered about the incident,
and banged my head for not recording the event. Now I don't even remember which
LO version was installed on that computer at that moment. I did update LO to
the version 6.2.4 there, but somehow I completely forgot if the freeze happened
before or after this update.

Sorry about that, it would be very useful information. For now, I will keep
watch on this problem and not forget to take a dump if it's reproduced. Is it
OK to keep the bug open for a while, while I continue experimenting? If in a
few weeks I don't reproduce the freeze I'll gladly call this fixed.

As for checking for regression... I'll try to find time for it, but I cannot
promise.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running (sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #21 from QA Administrators  ---
Dear Konstantin Vlasov,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #20 from Buovjaga  ---
Created attachment 142250
  --> https://bugs.documentfoundation.org/attachment.cgi?id=142250=edit
Windbg analysis of the dump

Produced an analysis of the dump with the advice in
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg#Producing_a_mini_dump

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #19 from Leo442  ---
And here's the Procdump output :

> procdump.exe soffice.bin -h soffice.bin.dmp

ProcDump v9.0 - Sysinternals process dump utility
Copyright (C) 2009-2017 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Process:   soffice.bin (7964)
Process image: C:\Program Files\LibreOffice\program\soffice.bin
CPU threshold: n/a
Performance counter:   n/a
Commit threshold:  n/a
Threshold seconds: 10
Hung window check: Enabled
Log debug strings: Disabled
Exception monitor: Disabled
Exception filter:  [Includes]
   *
   [Excludes]
Terminate monitor: Disabled
Cloning type:  Disabled
Concurrent limit:  n/a
Avoid outage:  n/a
Number of dumps:   1
Dump folder:   C:\Procdump\
Dump filename/mask:soffice.bin
Queue to WER:  Disabled
Kill after dump:   Disabled


Press Ctrl-C to end monitoring without terminating the process.

[22:57:30] Hung Window:
[22:57:30] Dump 1 initiated: C:\Procdump\soffice.bin.dmp
[22:57:31] Dump 1 complete: 6 MB written in 0.4 seconds
[22:57:31] Dump count reached.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #18 from Leo442  ---
Created attachment 142235
  --> https://bugs.documentfoundation.org/attachment.cgi?id=142235=edit
Dump of soffice.bin performed with procdump tool

Here's the dump as requested

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||cpaterno...@gmail.com
 Ever confirmed|0   |1

--- Comment #17 from Buovjaga  ---
(In reply to Timur from comment #15)
> Than we can only ask Konstantin to try both his and original CLCL running
> always with free procdump 
> path-to\SYSINTERNALSSUITE\procdump.exe soffice.bin -h path-to\soffice.bin.dmp

Leo442: can you try this?

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

cpaterno...@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #16 from cpaterno...@gmail.com ---
Hello,

I am another user of CLCL and this bug is driving me nuts too !

I am using CLCL 2.0.3 (official binary) on a Windows 7 64-bit SP1.

For me the problem is systematic. Here's how it happens:

- I have LibreOffice Writer opened, with a document I am working on
- in another application, I copy some content (CTRL+C); it can be two lines of
text of an image, the result is the same
- when I switch to Writer to paste the content, it hangs before I even have a
chance to do CTRL-V. The freeze can last from 15 seconds to 60 seconds
- once it un-freezes, I can do CTRL-V and the content is pasted into the
document

Additional notes:
- Writer does NOT crash
- the freeze seems to start a couple of seconds after the copy operation (not
at the exact second the copy was done)

Let me know if you need additional information.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Timur  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #15 from Timur  ---
Than we can only ask Konstantin to try both his and original CLCL running
always with free procdump 
path-to\SYSINTERNALSSUITE\procdump.exe soffice.bin -h path-to\soffice.bin.dmp

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Xisco Faulí  changed:

   What|Removed |Added

   Keywords||haveBacktrace

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

URL||http://www.nakka.com/soft/c
   ||lcl/index_eng.html

--- Comment #14 from Buovjaga  ---
I cannot reproduce with the steps from comment 12 and CLCL running. Note that
comment 12 was just me prettifying Konstantin's explanation.

Win 10 64-bit
Version: 6.0.0.3 (x64)
Build ID: 64a0f66915f38c6217de274f0aa8e15618924765
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: fi-FI (fi_FI); Calc: group

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running ( sysdtrans.dll!CMtaOleClipboard::getClipboard) - no steps

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Timur  changed:

   What|Removed |Added

Summary|Copy-paste freezes  |Copy-paste freezes
   |LibreOffice when CLCL is|LibreOffice when CLCL is
   |running |running
   ||(sysdtrans.dll!CMtaOleClipb
   ||oard::getClipboard) - no
   ||steps

--- Comment #13 from Timur  ---
Buovjaga, please use procdump or WinDbg when you test it. Or always :)
We can't say whether CLCL has an influence or not. Because frequent copy+paste
may freeze LO anyway. These are long-standing nasty bugs that are hard to
pinpoint.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #12 from Buovjaga  ---
Attempted to extract steps:

1. open some document in LibreOffice (normally, a DOC file)
2. select some text
3. copy it into clipboard
4. switch to another application
5. paste there
6. copy something from there
7. switch back to LO and paste
8. copy-paste within the same LO document
9. copy several times different parts of text without pasting anywhere

Sooner or later, after one of the Ctrl+C or Ctrl+V keypress LO suddenly
freezes, interface does not react to any input and after several seconds
Windows pops up with "Application does not respond". If I wait long enough
(several minutes), it may unfreeze and continue to work normally, but then
freeze again when I try to use clipboard next time.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #11 from Konstantin Vlasov  ---
CLCL is just running. I believe it uses hooks or some similar technique to
monitor for clipboard, keep its history and (if requested by user) bring back
one of the earlier contents into the clipboard. In my scenario I do not
actively interact with CLCL in any way, just let it do its silent work. I don't
have stable reproduction scenario, but what I generally do, is: open some
document in LibreOffice (normally, a DOC file), select some text, copy it into
clipboard, switch to another application, paste there, copy something from
there, switch back to LO and paste, copy-paste within the same LO document,
copy several times different parts of text without pasting anywhere... that
kind of thing. Sooner or later, after one of the Ctrl+C or Ctrl+V keypress LO
suddenly freezes, interface does not react to any input, and after several
seconds Windows pops up with "Application does not respond". If I wait long
enough (several minutes), it may unfreeze and continue to work normally, but
then freeze again when I try to use clipboard next time.

During the freeze, CLCL itself is also non-responding. If I was using another
application to copy from or paste to, aside from LO, that application may
freeze as well. I would have thought it the problem of CLCL, but as I described
in the first post, it happens only with LibreOffice. All the same applications
work flawlessly when no LO is running.

I'll try to run the original CLCL to check if it's going to change anything
(although I suspect it won't; all I did was just recompile the project as
Unicode instead of ANSI, and with default settings also configured to support
Unicode better).

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Timur  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #10 from Timur  ---
Please write steps. When you say "I try to call Copy or Paste operation" is
CLCL used and how? 
Since this is specific, please find some time to try with regular CLCL so that
others can reproduce.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #9 from Konstantin Vlasov  ---
Created attachment 139635
  --> https://bugs.documentfoundation.org/attachment.cgi?id=139635=edit
Crash dump analysis

I'm terribly sorry for disappearance. I just did not have any time for proper
bug maintaining. I have a custom-built CLCL, so it might have something to do
with it. I also have many other programs running, each of them might have some
effect too. So to make the test most useful I'd have to run a virtual machine
or something with more or less clean environment, with original CLCL, and
reproduce the problem there, but I didn't get time for that.

Also, the bug is not always reproducable, so by the Murphy's Law when I try to
get it deliberately it does not show, but then it hangs just when I really need
to do some work, and do it right now, so I just restart the app, cursing at it
and making myself a note to definitely process that bug properly next time...

To reply the previously asked questions:
My OS is Windows 7 SP1 64-bit.
Specific LibreOffice applications I've experienced the problem with, are Writer
and Calc, but I just don't use other apps, so it just might be they are all
affected.


Finally, I installed LO 6.0.0.3 64-bit and reproduced the problem in Writer, so
I finally took the crash dump. I attached the "!analyze -v" output here. I kept
the crash dump, so I can upload it too if required.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #8 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20180129

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #7 from Buovjaga  ---
Konstantin: which LibreOffice applications do you use when it freezes? Writer,
Calc..?

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #6 from Timur  ---
Not to forget, there are a number of nasty bugs with paste like Bug 46406 or
Bug 107515. This may be related or not. Please  write your OS version.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Timur  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #5 from Timur  ---
This bug may stay open but I'm afraid it's of no use since Buovjaga didn't
reproduce and that os not widely used. 
So I set back to Needinfo for submitter to add some reproducible steps or new
info. 

If you don't get Crash Report, and sometimes there's no in Windows -  I guess
you'd mentioned it if it were - you may use procdump (part of free and useful
Sysinternaly Suite) during LO run in order to get a dump (soffice.bin.dmp).
How: 
- run procdump manually after LO start (path-to\SYSINTERNALSSUITE\procdump.exe
soffice.bin -h path-to\soffice.bin.dmp) for reproducible bugs like this one, OR
- via simple batch file like attachment 129814, that is used instead of LO icon
to start LO, for intermittent bugs (which seems to be the case here).

You may upload that crash dump or do it yourself:
- analyze dump with WinDbg configured per
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg (set
"Symbol File Path")
- attach here as an attachment result of "!analyze -v" command in WinDbg
(that's "backtrace") 
- if "!analyze -v" is empty, which comes after "ntdll!NtTerminateProcess"
error, go with "kb" that prints stack trace and "~* kp" to dump the whole
stack.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Konstantin Vlasov  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #4 from Konstantin Vlasov  ---
Yes, I update LO from time to time but the issue is still there. Just
reproduced it in 5.3.3.2 x64.

The problem is, it cannot be reproduced reliably (like, do this, do that, and
here you've got it). Sometimes it may work flawlessly for half an hour,
sometimes it hangs at the very first attempt on any clipboard operation.
Sometimes it's LO that hangs, sometimes it's CLCL that hangs, or even the
target application I tried to paste the copied text into (it could be CLCL hook
that hangs the target application, though).

Another thing I completely forgot about is that I'm using not a downloadable
binary from the official CLCL site but compiled it from sources (with minor
changes to make it more Unicode-friendly by default), so it might also affect
the behavior. I need to re-check with the stock CLCL but I keep forgetting to
do that...

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #3 from Xisco Faulí  ---
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi
Version|5.1.2.2 release |4.4.7.2 release
 OS|All |Windows (All)

--- Comment #2 from Buovjaga  ---
0% freeze for me with CLCL running.

Win 7 Pro 64-bit, Version: 5.1.2.2 (x64)
Build ID: d3bf12ecb743fc0d20e0be0c58ca359301eb705f
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
Locale: fi-FI (fi_FI)

Version: 5.2.0.0.alpha1+
Build ID: 3d27afd26f7b85c46a7c7d08498000b9dbcea1c8
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2016-05-09_02:42:15
Locale: fi-FI (fi_FI)

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[Libreoffice-bugs] [Bug 99623] Copy-paste freezes LibreOffice when CLCL is running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99623

--- Comment #1 from Konstantin Vlasov  ---
Sorry, didn't notice that the "Version" field is "earliest affected".
Unfortunately I cannot tell when it started, but long ago, many of the 4.x
versions definitely had this problem too.

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