[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

Michael Meeks  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |NOTOURBUG

--- Comment #30 from Michael Meeks  ---
If openclinfo.exe crashes - then this is a bad OpenCL driver. We are now
testing that driver during first-start / early init. and disabling OpenCL if it
crashes - so closing, since this should be disabled on start for bad drivers.

Thanks for reporting :-) you should prolly find out why your CL driver is
busted though.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #29 from mar...@patzel.de ---
Yes, maybe.
Even the analyzing tool openclinfo.exe crashes.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #28 from Tor Lillqvist  ---
Yeah, sorry, I was confused. Probably the crash happens while LibreOffice is
gathering the information it is going to write to the OpenCL-related log and
xml files.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #27 from mar...@patzel.de ---
Ok, I understand.
But normally the OpenCL checkbox in the options dialog box is marked and with
this setting I get the crash.

If I switch off the OpenCL marker, everything is fine.

So I think the problem has something to do with OpenCL.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #26 from Tor Lillqvist  ---
Please don't keep bringing up OpenGL. There is no way this could be related to
OpenGL. If you don't get any OpenCL logs, then you don't have OpenCL. Which is
fine. Then the crash must be caused by something else.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

mar...@patzel.de changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #25 from mar...@patzel.de ---
Alpha version 5.3.0.0.alpha0+
(libo-master-2016-06-24_23.12.13_LibreOfficeDev_5.3.0.0.alpha0_Win_x86) also
crashes.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #24 from mar...@patzel.de ---
Created attachment 125993
  --> https://bugs.documentfoundation.org/attachment.cgi?id=125993=edit
GL device log and crash files

Test with 5.2.0.1 also crashes. Available debug files are attached.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #23 from mar...@patzel.de ---
Created attachment 125992
  --> https://bugs.documentfoundation.org/attachment.cgi?id=125992=edit
open *GL* _device.log

Problem still exists with 5.1.4.2.
In C:\Users\User_name\AppData\Roaming\LibreOffice\4\cache only a
opengl_device.log exists.
No sc_opencl_device_profile.dat exists as described in comment_12.

opengl_device.log is attached.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

Michael Meeks  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #22 from Tor Lillqvist  ---
Please try to update to newest versions of LibreOffice (5.1.x and 5.2.x), see
if you can reproduce the crash, and attach the opencl_devices.log file.

If you have the patience and (basic) command-line skills, you can also try to
produce a log file from a developer build using the method described in
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows ,
the case for OpenCL

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

raal  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #21 from raal  ---
(In reply to mail.geschaeftlich from comment #20)
> Sorry it's my my first contribution to a bug, and so I'm not familiar with
> bugzilla. I also had the problem (crash) but only after cutting and paste a
> text in a table. When I disabled OpenCL as described in commetn 10, no crash
> occured. So I attached the file as discribed in comment 12
> 
> Kind regards
> 
> Dieter

Please  try to get a backtrace of the crash:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Setting to new.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #20 from mail.geschaeftl...@arcor.de ---
Sorry it's my my first contribution to a bug, and so I'm not familiar with
bugzilla. I also had the problem (crash) but only after cutting and paste a
text in a table. When I disabled OpenCL as described in commetn 10, no crash
occured. So I attached the file as discribed in comment 12

Kind regards

Dieter

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #19 from mail.geschaeftl...@arcor.de ---
Created attachment 124772
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124772=edit
see comment 12

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #18 from Michael Meeks  ---
Huh; I should of read the trace - this is an OCL crash indeed ... and it looks
like it crashes trying to get the OCL device information:

0149b064 290825f6 28c9 2905b216 28c9 amdocl!clGetSamplerInfo+0x3b66a
0149b090 2904c091 0004 626b1085  amdocl!clGetSamplerInfo+0x2b8e6
0149b098 626b1085   0149b0b4 amdocl!clIcdGetPlatformIDsKHR+0x11
0149b0c0 626b36d7 0149b0f0 0149b67c 06feb064 OpenCL+0x1085
0149b0c4 0149b0f0 0149b67c 06feb064 0149b53c
OpenCL!clGetExtensionFunctionAddress+0x877
0149b0c8 0149b67c 06feb064 0149b53c 0035 0x149b0f0

Which is horrific ... Tomaz - any ideas ? =)

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

Michael Meeks  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #17 from Michael Meeks  ---
martin: interesting - can you confirm that you notice the difference between
'OpenCL' and 'OpenGL' ? - one is for Graphics, one for Compute - I suspect that
the bug is an OpenGL related bug =) and un-related to OpenCL; particularly if
there is no opencl_ device log in the cache/ directory.

Is there any chance of trying with a development build and it would also be
interesting to have your OGL device log attached - so we can see what hardware
you're running on.

Thanks ! =)

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

--- Comment #16 from mar...@patzel.de ---
No, sorry, there is only one file: opengl_device.log.
Nothing else.

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[Libreoffice-bugs] [Bug 98124] Crash on copying cells (openCL)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=98124

raal  changed:

   What|Removed |Added

 Blocks||97391
Summary|Crash on copying cells  |Crash on copying cells
   ||(openCL)

--- Comment #15 from raal  ---
(In reply to martin from comment #14)
> Ok, found the alpha version.
> With 5.2.0.0.alpha0+ the same problem:
> With OpenCL immediate crash when loading the file, without OpenCL no
> problems.

Thanks. In dev profile should be .dat file -
C:\Users\User_name\AppData\Roaming\LibreOfficeDev\4\cache\sc_opencl_device_profile.dat

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