[Libreoffice-qa] Quick summary of the profile's study

2015-09-09 Thread Sophie
Hi all,

So as requested during the QA meeting, here is a quick summary of the
study [1] that has been conducted by one FR member on the FR lists
concerning the profile corruption.

--
- based on feedback from users@fr and discuss@fr mailing lists
- about 1300 messages have been sicked containing profil in them
- version was 4.2.x and 4.3.x

- per module concerned, the results are : LibreOffice, Writer, Calc.

For 63% of them, resetting the profile didn't solve the problem, for 33%
that solved the problem from which for 15% a partial modification solved
the problem.

The problem was concerning most of the time functionalities, display and
crashes. The OS the most concerned was Windows for 75% (not a surprise
as a large part of our users are running windows).

For 11 times, modifying LibreOffice\4\user\config\soffice.cfg\modules
solved a problem met with menus, toolbars, etc...
For 7 times on 11, problems were du to extensions.

When it was files that were concerned (17 submitted to the list) on 4
was solved by deleting registrymodifications.xcu.

Since version 4 there are less problems reported.

When it was about crashes, 8 times on 30 renaming the profile solved the
problem and was more on old version (3.4 or 3.6).

The conclusion was that the profile has a bad reputation but its
corruption is not so easy. One reason could be the change between
OpenOffice.org and LibreOffice. Another one is the lack of information
on how it runs and its different files (example is given on the 'store'
file or 'psprint' file where there is no explanation on the file.) So by
documenting it, it should be easier to identify and solve the problems
that a user may encounter.
-
[1] http://www.numericoach.net/?Le-profil-de-LibreOffice-est-il-si

Cheers
Sophie
-- 
Sophie Gautier sophie.gaut...@documentfoundation.org
GSM: +33683901545
IRC: sophi
Co-founder - Release coordinator
The Document Foundation
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Re: [Libreoffice-qa] [libreoffice-documentation] Introducing Myself

2015-09-09 Thread Jean-Baptiste Faure
Hi Jay,

Le 09/09/2015 05:49, Yousuf 'Jay' Philips a écrit :
> [...]
> https://docs.google.com/document/d/1PWerIggak-XyuwtME-bYLtdnyw2LHoCUrJjhAqHcVO4/edit?usp=sharing
> 
> [...]
> https://docs.google.com/document/d/1MULCsm8gD-QPv-W1LbHBynnY0eD16Q6uXsrzpgfJdvQ/edit?usp=sharing
> 
> 
> I look forward to your comments in the google docs documents and working
> with you for the betterment of libreoffice.

I think you should open enhancement bug reports in TDF bugzilla and
attach ODF documents to them. A commenter can attach a new version and
it is easy to track the evolution of the proposal.

Having proposals on an external tool is a lost of autonomy for the
Community. We can't rely on Google for the continuity of your documents.

Best regards.
JBF

-- 
Seuls des formats ouverts peuvent assurer la pérennité de vos documents.
Disclaimer: my Internet Provider being located in France, each of our
exchanges over Internet will be scanned by French spying services.
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Re: [Libreoffice-qa] Quick summary of the profile's study

2015-09-09 Thread Joel Madero
Great analysis...so it does seem like an option to quickly reset/backup
would be very good. Maybe a tender possibility.

Best,
Joel

On 09/09/2015 08:44 AM, Sophie wrote:
> Hi all,
>
> So as requested during the QA meeting, here is a quick summary of the
> study [1] that has been conducted by one FR member on the FR lists
> concerning the profile corruption.
>
> --
> - based on feedback from users@fr and discuss@fr mailing lists
> - about 1300 messages have been sicked containing profil in them
> - version was 4.2.x and 4.3.x
>
> - per module concerned, the results are : LibreOffice, Writer, Calc.
>
> For 63% of them, resetting the profile didn't solve the problem, for 33%
> that solved the problem from which for 15% a partial modification solved
> the problem.
>
> The problem was concerning most of the time functionalities, display and
> crashes. The OS the most concerned was Windows for 75% (not a surprise
> as a large part of our users are running windows).
>
> For 11 times, modifying LibreOffice\4\user\config\soffice.cfg\modules
> solved a problem met with menus, toolbars, etc...
> For 7 times on 11, problems were du to extensions.
>
> When it was files that were concerned (17 submitted to the list) on 4
> was solved by deleting registrymodifications.xcu.
>
> Since version 4 there are less problems reported.
>
> When it was about crashes, 8 times on 30 renaming the profile solved the
> problem and was more on old version (3.4 or 3.6).
>
> The conclusion was that the profile has a bad reputation but its
> corruption is not so easy. One reason could be the change between
> OpenOffice.org and LibreOffice. Another one is the lack of information
> on how it runs and its different files (example is given on the 'store'
> file or 'psprint' file where there is no explanation on the file.) So by
> documenting it, it should be easier to identify and solve the problems
> that a user may encounter.
> -
> [1] http://www.numericoach.net/?Le-profil-de-LibreOffice-est-il-si
>
> Cheers
> Sophie

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[Libreoffice-qa] QA Meeting Minutes - 2015-09-09

2015-09-09 Thread Robinson Tryon
Hi all,

Thanks for the great QA meeting today! A big thanks to cloph for
helping wrangle IZbot and smooth-over some technical issues. Minutes
are here:
https://wiki.documentfoundation.org/QA/Meetings/2015/September_09

The LibreOffice Annual Conference is taking place 2 weeks from now, so
instead of having a meeting then, we'll have another (shorter) meeting
next week:
https://wiki.documentfoundation.org/QA/Meetings/2015/September_16

For anyone attending the conference in Aarhus, please think about
topics that you'd like to discuss at our QA roundtable/lightning
talks.

Cheers,
--R

-- 
Robinson Tryon
QA Engineer - The Document Foundation
LibreOffice Community Outreach Herald
qu...@libreoffice.org
802-379-9482 | IRC: colonelqubit on Freenode
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