Re: [Linphone-users] Incoming videocalls in linphone-android-5.0.8.apk are hung up after about 32 seconds by linphone app

2023-04-04 Thread antonio lecha.infopyme
Dear Linphone Development Team,

The logs file "v5.0.8_videocall_incoming_nok_32sg_hangup.gz" obtained from
linphone-android-5.0.8.apk (2023-03-20 09:47) currently available on Google
Play are attached,
where 32 seconds after the video call was picked up, the hangup occurs. The
caller hangs up at 0 seconds.

There are also attached a logs file "v4.6.14_videocall_incoming_67sg OK.gz"
from linphone-android-4.6.14.apk (2022-09-20 09:09)
of an incoming video call made on the same device and conditions as the
previous one,
where the video call works perfectly beyond 65 seconds when an intentional
hangup occurs.

Best regards,
Thanks,
Antonio.


v5.0.8_videocall_incoming_nok_32sg_hangup.gz
Description: GNU Zip compressed data


v4.6.14_videocall_incoming_67sg OK.gz
Description: GNU Zip compressed data
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Re: [Linphone-users] TypeError: Value is undefined ...

2023-04-04 Thread ael via Linphone-users
On Sun, Jan 22, 2023 at 02:44:54PM +, ael via Linphone-users wrote:
> On Sat, Jan 21, 2023 at 02:47:35PM +, ael via Linphone-users wrote:
> 
> > For a while now, I have not been able to add new contacts. I can enter
> > the new name, but clicking on the (+) icons to enter the sip address,
> > etc does nothing other than produce the type error:
> > 
> > (From the log)
> > 
> > 14:32:16:665][0x557f8a81efc0][Warning]qrc:/ui/modules/Common/Form/ListForm.js:70:
> >  TypeError: Value is undefined and could not be converted to an object

I think that I now understand what is happening. I was trying to modify
the wrong field. Mind you, it is natural to want to modify "company" and
so on, and those errors still occur. But I think it is another case of
absent documentation.

I really needed to modify the main name field, but it was not obvious
that it could be directly (re-)edited.

ael


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Re: [Linphone-users] Incoming videocalls in linphone-android-5.0.8.apk are hung up after about 32 seconds by linphone app

2023-04-04 Thread Sylvain Berfini

Hi,

Could you send us logs (don't forget to turn them on in advanced 
settings) of the issue if you reproduce it with Linphone app from the 
Play Store please?
You can also open an issue on github (don't forget the logs) if you 
prefer we continue discussing this matter over there instead on the 
mailing list.


Best regards,

Sylvain Berfini
*Head of Mobile & Desktop Apps Department*

+33 (0)9 52 63 65 05
sylvain.berf...@belledonne-communications.com

Discover our solutions in 3 minutes! 



/Belledonne Communications, the company behind the Linphone project/
https://linphone.org

Le 04/04/2023 à 12:15, antonio lecha.infopyme a écrit :

Dear Linphone Development Team,

I am writing to bring to your attention an issue that we have been 
experiencing with the Linphone Android app.
Specifically, incoming video calls are being automatically 
disconnected after approximately 32 seconds by the Linphone app.


Our video call system is based on Asterisk,
and we occasionally use the Linphone Android app to receive video calls.
We have configured the Linphone app to use custom SIP accounts with 
UDP transport.


We have noticed that since the update to version 5.0.0 2022-12-06,
the app has been experiencing issues where incoming video calls are 
being disconnected after 32 seconds.


This issue is occurring consistently with versions 5.0.x,
but we have tested previous versions of the app (such as 
linphone-android-4.6.14.apk 2022-09-20)

and have not experienced this problem.

As this feature is critical to our operations,
we would appreciate any assistance that you could provide to help us 
resolve this issue.
We are confident that you will do everything possible to ensure that 
the app is functioning correctly
and would like to express our gratitude for your efforts in 
maintaining this amazing project.


Thank you in advance for your prompt attention to this matter.
We look forward to hearing from you soon.

Best regards,

Antonio.

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OpenPGP_0x8EEEC0B12DD64C43.asc
Description: OpenPGP public key


OpenPGP_signature
Description: OpenPGP digital signature
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[Linphone-users] Incoming videocalls in linphone-android-5.0.8.apk are hung up after about 32 seconds by linphone app

2023-04-04 Thread antonio lecha.infopyme
Dear Linphone Development Team,

I am writing to bring to your attention an issue that we have been
experiencing with the Linphone Android app.
Specifically, incoming video calls are being automatically disconnected
after approximately 32 seconds by the Linphone app.

Our video call system is based on Asterisk,
and we occasionally use the Linphone Android app to receive video calls.
We have configured the Linphone app to use custom SIP accounts with UDP
transport.

We have noticed that since the update to version 5.0.0 2022-12-06,
the app has been experiencing issues where incoming video calls are being
disconnected after 32 seconds.

This issue is occurring consistently with versions 5.0.x,
but we have tested previous versions of the app (such as
linphone-android-4.6.14.apk 2022-09-20)
and have not experienced this problem.

As this feature is critical to our operations,
we would appreciate any assistance that you could provide to help us
resolve this issue.
We are confident that you will do everything possible to ensure that the
app is functioning correctly
and would like to express our gratitude for your efforts in maintaining
this amazing project.

Thank you in advance for your prompt attention to this matter.
We look forward to hearing from you soon.

Best regards,

Antonio.
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