Problems with iTunes Converter Latest Version
Hello everyone, To anyone who uses iTunes converter from Macsome: Why the hell do they keep breaking it every version? The last version, it was converting okay but very slow. Fine, at least it was converting. Now for me, it is converting only the first track in a selection, and then the second, third, fourth tracks etc always saying 0 percent, the progress never moving. Support is always saying it’s on my end, and I know well it is not, since the version messed it all up, the one released on October 19. I depend on this app to have new music for my internet radio show every week. Hard to convert albums when only one track out of a selection converts, the others giving an error! Does anybody know of an app that actually works with the latest version of iTunes? Thanks. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
A Quick Tip for Those Experiencing Any App Updating Problems in iTunes
Hello All, I am cross-posting this to both the Mac Visionaries and v iPhone mailing list because I think the steps described below will apply to both the Windows and Mac versions of iTunes. Today, in iTunes for Windows, I received a couple of download errors when attempting to update a couple of apps. The errors, effectively stated, that the download URLs were invalid. NOTE 1: I use Jaws 16 for Windows on this particular PC. I make extensive use of the Jaws Touch Cursor to interact with both iTunes and the iTunes Store. The computer in this scenario does not have an actual touch screen. Summary: My solution was to cancel the download session, then right-mouse click on each of the problem apps which displayed a list of options including one to show the app in the App Store. Once there, I simply clicked the download button for the app at which point it downloaded properly. Upon checking for updates, again, the problem app was no longer listed. NOTE 2: The reason I update my apps via iTunes on a desktop is because, as of iOS 9.x, updated apps are no longer automatically copied from the iOS device to the computer during sync sessions. Steps: The scenario in iTunes for Windows goes something like the following: 1. Open iTunes and go to the Update apps section. A list/grid of all the apps that have updates available should be displayed. If not, then click the Check for Updates button. 2. Select Update All. 3. As the apps are successfully updated, they will be removed from the list/grid. 4. If there is an app that cannot be updated for various reasons, a dialog box will be displayed with a cursory explanation as to why the download failed. At this point you can attempt to resume the download, at which point it will be successful; if not, go to the next step. 5. If any of the apps fail to download, iTunes will be placed into pause mode. Your only option at this point will be to attempt to resume the download at which point failure will occur again. The only way to get out of this loop, at least, the only way I have discovered, is to close iTunes. 6. Re-open iTunes. You should immediately be returned to the most recently viewed area of the application. In this scenario, the Apps update area. 7. At this point your update list/grid will only contain the apps that have failed to update. Right-mouse click on each app. From the resulting Shortcut list, select "Show in iTunes Store". 8. Once the app is displayed in the iTunes Store, simply select the Download button. Upon successful download, the app will no longer appear in the Apps Update area of iTunes. Good Luck, Mark -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
problems with Itunes
In the last couple of weeks, I have not been able to select apps in the grid view of my apps that need to be updated. I can’t select them to read the info about what’s new in this update. If I VO space on the app, nothing happens. I also cannot bring up the context menu. Thanks for any help, Christina -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: problems with Itunes
Thanks, but it didn’t work. The crazy thing is that not even trying to activate the app with quick nav will work. I have all the cursor tracking set correctly. Something just may be wrong because I’ve also noticed that when I am in a dialog box the cursor keeps wrapping from the bottom back to the top and I have cursor wrapping set to off. Christina On Aug 28, 2015, at 2:40 PM, eileen.misr...@gmail.com wrote: Hi, Have you tried turning on Quick Nav and pressing the up/down keys together at once? I sometimes need to do that when in a checkbox when nothing else works. HTH. Best, Eileen Sent from my iPhone On Aug 28, 2015, at 7:46 AM, Christina C. blindmaclo...@gmail.com wrote: In the last couple of weeks, I have not been able to select apps in the grid view of my apps that need to be updated. I can’t select them to read the info about what’s new in this update. If I VO space on the app, nothing happens. I also cannot bring up the context menu. Thanks for any help, Christina -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: problems with Itunes
Hi, Have you tried turning on Quick Nav and pressing the up/down keys together at once? I sometimes need to do that when in a checkbox when nothing else works. HTH. Best, Eileen Sent from my iPhone On Aug 28, 2015, at 7:46 AM, Christina C. blindmaclo...@gmail.com wrote: In the last couple of weeks, I have not been able to select apps in the grid view of my apps that need to be updated. I can’t select them to read the info about what’s new in this update. If I VO space on the app, nothing happens. I also cannot bring up the context menu. Thanks for any help, Christina -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: Problems Accessing iTunes Library
Yes I’m getting that error periodically. Restarting iTunes seems to help for a time, then it does it again. -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org http://www.cocreationcoaching.org/ Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation https://twitter.com/coachcocreation On Jul 21, 2015, at 7:43 PM, Daniel Miller miller...@gmail.com wrote: Hi, I’m having the same issue. A bunch of services were down the majority of the day, but Apple’s system status page claims they’re back up, which…obviously, they’re not lol. Are you getting some type of error about being unable to complete your request in the iTunes store, and to try again later? On Jul 21, 2015, at 6:38 PM, Brandon A. Olivares thepianist2...@gmail.com mailto:thepianist2...@gmail.com wrote: Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org http://www.cocreationcoaching.org/ Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com mailto:macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com mailto:macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com mailto:macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com mailto:macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: Problems Accessing iTunes Library
The phone doesn’t give you an error, it just refuses to play songs. On Jul 21, 2015, at 7:24 PM, Mary Otten motte...@gmail.com wrote: I was having this problem using my iPhone with both iTunes match songs that I own and Apple music songs, all in the cloud. On the phone, I was not seeing an error message, or at least it wasn't being read automatically, and I didn't find one. Must be a serious problem on their end. Mary Sent from my iPhone On Jul 21, 2015, at 4:38 PM, Brandon A. Olivares thepianist2...@gmail.com mailto:thepianist2...@gmail.com wrote: Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org http://www.cocreationcoaching.org/ Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com mailto:macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com mailto:macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com mailto:macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com mailto:macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: Problems Accessing iTunes Library
I was having this problem using my iPhone with both iTunes match songs that I own and Apple music songs, all in the cloud. On the phone, I was not seeing an error message, or at least it wasn't being read automatically, and I didn't find one. Must be a serious problem on their end. Mary Sent from my iPhone On Jul 21, 2015, at 4:38 PM, Brandon A. Olivares thepianist2...@gmail.com wrote: Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: Problems Accessing iTunes Library
I'm able to play songs from my phone, but not from my iPad. Sent from Pablo's iPhone On Jul 21, 2015, at 6:34 PM, Daniel Miller miller...@gmail.com wrote: The phone doesn’t give you an error, it just refuses to play songs. On Jul 21, 2015, at 7:24 PM, Mary Otten motte...@gmail.com wrote: I was having this problem using my iPhone with both iTunes match songs that I own and Apple music songs, all in the cloud. On the phone, I was not seeing an error message, or at least it wasn't being read automatically, and I didn't find one. Must be a serious problem on their end. Mary Sent from my iPhone On Jul 21, 2015, at 4:38 PM, Brandon A. Olivares thepianist2...@gmail.com wrote: Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Problems Accessing iTunes Library
Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org http://www.cocreationcoaching.org/ Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Re: Problems Accessing iTunes Library
Hi, I’m having the same issue. A bunch of services were down the majority of the day, but Apple’s system status page claims they’re back up, which…obviously, they’re not lol. Are you getting some type of error about being unable to complete your request in the iTunes store, and to try again later? On Jul 21, 2015, at 6:38 PM, Brandon A. Olivares thepianist2...@gmail.com wrote: Hello, iTunes keeps having an issue with playing my music in iCloud. I have Apple Music. So when I play a playlist I have of my own music, it will work at first, but then it will only play the stuff I have downloaded. It is only happening today. Does anyone know if there’s some issue with iCloud today or something? -- Anything is possible, Brandon Olivares www.CoCreationCoaching.org http://www.cocreationcoaching.org/ Create a life of infinite possibilities! Facebook: http://www.facebook.com/cocreationcoaching http://www.facebook.com/cocreationcoaching Twitter: https://twitter.com/coachcocreation https://twitter.com/coachcocreation -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com mailto:macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com mailto:macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
Problems with iTunes library
Hello, recently I have been having problems getting inside my iTunes folder. I type ~/library/itunes/ I used to be able to see most of the directories in that folder. Now i see things like the below. I am using latest Mavericks. Thanks for any help. Max https_buy.itunes.apple.com_0.localstorage Description: Binary data https_p42-buy.itunes.apple.com_0.localstorage Description: Binary data -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.
cursor tracking problems in ITunes
Hi Ricardo: I can't find the original reply you gave me, but I know you wanted some idea about what exactly is going on. Well, the mouse cursor wanted to stay on the Apple Logo, or the previous song button. I was trying to do things all over the place. Obviously the VO cursor was moving without the mouse cursor. Once in a while the VO/command/f5 key combination would link them, but not very often. It got rather anoying when I was trying to choose a song to play, or a radio stream to listen too, and nothing would happen. I'd check the mouse location, and sure enough, it would be on one of the previously mentioned areas. have done a permissions repair, and now when I try to move from songs to sources, I get a busy signal for a minute or two. The mouse cursor seems to move better now, so maybe I can't have everything work. My remote app on my IPhone takes a full minute or 2 to find my library now too. Thanks. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Cursor tracking problems with ITunes update
Hi all: I just wondered if anybody else has had tracking problems since the new ITunes update? Sometimes even pressing vo/command/f5 doesn't do the trick either. I seem to have probloems others don't, but this is really getting annoying. I checked my cursor tracking options in the Vo utilities menus and they are fine; no changes evident. Any ideas? Thanks. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: Cursor tracking problems with ITunes update
Hi, I have noticed no problems. Could you give some examples of the cursor behavior your experiencing? Thanks On Sep 28, 2010, at 12:54 PM, carlene knight wrote: Hi all: I just wondered if anybody else has had tracking problems since the new ITunes update? Sometimes even pressing vo/command/f5 doesn't do the trick either. I seem to have probloems others don't, but this is really getting annoying. I checked my cursor tracking options in the Vo utilities menus and they are fine; no changes evident. Any ideas? Thanks. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Reporting problems with iTunes Store Purchases [was Re: An Itunes store issue]
Hi Krister, I'll point you to the Apple Support document on How to Report an Issue with your iTunes Store Purchase: http://support.apple.com/kb/HT1933 If you check your account purchase history, you'll be able to view the transaction record for your purchase and copy the order number. Then you can use item chooser menu to locate the Report a problem button. Press it (VO-Space), and then paste in the information about the order number and date, identify the track, and describe the problem. They'll be able to check the track based on your information and, if there's a problem, correct it so you can download a good version, or credit you for the purchase if they can't provide a satisfactory version. You get an email response within 24 hours, and I think they can do a live chat session if you need to interact with them in real time as a follow up. 1. Navigate to View My Account in the Store menu on the menu bar (VO- M to menu bar, press s to go to Store, arrow down, press v to View My Account, and return). 2. Enter your password in the dialog window for your account and return 3. Use item chooser menu to find the Purchase History button and press it (VO-Space). 4. The purchase history page will contain a list of all your purchases with the latest one at the top. Copy the date and order number information. (You can use the VO-Shift-C last phrase copied to pasteboard shortcut, then Command-V to paste in your report of the problem in the next step). 5. Use item chooser to find the Report problem button and press (VO- Space). You should give your transaction information (including date and order number) with your report. When you're finished, press the Done button to leave your account page and return to where you were in iTunes. Things may be a bit busy today at the iTunes Store with the launch of the iPad if you find it slow to log in. HTH Cheers, Esther On 2 Apr 2010, at 08:58, Krister Ekstrom wrote: Hi folks. I have purchased an item from the Itunes store, namely a music download and now it turns out that in one of the songs it sounds like the cd from which the song was taken got stuck for a little while. Is there any possibility of complaining on the itunes store, and if so, how? I've searched through the store but have yet to find an answer to this problem. Could somebody please help me out? Many thanks in advance /Krister -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: Reporting problems with iTunes Store Purchases [was Re: An Itunes store issue]
Hi Krister, I'm going to give you the email contact link for the iTunes Store Customer service: http://www.apple.com/support/itunes/contact.html Your iTunes account page interface now seems to take you to the support FAQ page when you use the Report a Problem, rather than bringing up the contact email so you can just type in your question. No reason for you to wander around that page looking for the Email contact. (It does help to identify the date and order number of your purchase, though). I've only ever had to contact Customer service twice, and the interface was simpler then. HTH Cheers, Esther On 3 Apr 2010, Esther wrote: Hi Krister, I'll point you to the Apple Support document on How to Report an Issue with your iTunes Store Purchase: http://support.apple.com/kb/HT1933 If you check your account purchase history, you'll be able to view the transaction record for your purchase and copy the order number. Then you can use item chooser menu to locate the Report a problem button. Press it (VO-Space), and then paste in the information about the order number and date, identify the track, and describe the problem. They'll be able to check the track based on your information and, if there's a problem, correct it so you can download a good version, or credit you for the purchase if they can't provide a satisfactory version. You get an email response within 24 hours, and I think they can do a live chat session if you need to interact with them in real time as a follow up. 1. Navigate to View My Account in the Store menu on the menu bar (VO-M to menu bar, press s to go to Store, arrow down, press v to View My Account, and return). 2. Enter your password in the dialog window for your account and return 3. Use item chooser menu to find the Purchase History button and press it (VO-Space). 4. The purchase history page will contain a list of all your purchases with the latest one at the top. Copy the date and order number information. (You can use the VO-Shift-C last phrase copied to pasteboard shortcut, then Command-V to paste in your report of the problem in the next step). 5. Use item chooser to find the Report problem button and press (VO-Space). You should give your transaction information (including date and order number) with your report. When you're finished, press the Done button to leave your account page and return to where you were in iTunes. Things may be a bit busy today at the iTunes Store with the launch of the iPad if you find it slow to log in. HTH Cheers, Esther On 2 Apr 2010, at 08:58, Krister Ekstrom wrote: Hi folks. I have purchased an item from the Itunes store, namely a music download and now it turns out that in one of the songs it sounds like the cd from which the song was taken got stuck for a little while. Is there any possibility of complaining on the itunes store, and if so, how? I've searched through the store but have yet to find an answer to this problem. Could somebody please help me out? Many thanks in advance /Krister -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
If you are talking about VO parameters, they are not affected by unloading and reloading as far as I know. The last settings adjusted are remembered. I find that using SnowLeopard, I can generally hit the spacebar on buttons and most of the time, that activates the available choices. Les -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
problems with itunes and custom settings for rip to mp3
Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
RE: problems with itunes and custom settings for rip to mp3
Hi Jorgen, Can you be more specific about the problems you're having? I rip at 320 all the time and have experienced no problems at all. Cheers Dónal -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Jørgen Skov Nielsen Sent: 02 January 2010 16:03 To: macvisionaries@googlegroups.com Subject: problems with itunes and custom settings for rip to mp3 Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
Hi Dónal I go to itunes settings, and find the buttom import settings, here i find the popup and set the itunes to custom settings. After that i set the mp3 encoding to 320 kbps, after that i press the okay buttomm. But it don't work, the mp3 encoding settings is still set to 160 kbps. Best regards Jorgen 2010/1/2, Donal Fitzpatrick dfitz...@computing.dcu.ie: Hi Jorgen, Can you be more specific about the problems you're having? I rip at 320 all the time and have experienced no problems at all. Cheers Dónal -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Jørgen Skov Nielsen Sent: 02 January 2010 16:03 To: macvisionaries@googlegroups.com Subject: problems with itunes and custom settings for rip to mp3 Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
Hi Wow, I just tried this and I'd definitely call this a bug. It's not just with 320 kbps either, but any time I try to use a custom MP3 encoder preset. I didn't notice this before because I use AAC, but I just tried setting up a custom mp3 preset and it will not do anything except 160. It's not VO misreading the new settings either, if I go back into the import settings it's set at 160 again, and it happens both with and without VBR enabled. It also won't accept any other settings, it's not just bitrate. That's a nasty one. A good cd ripper is Max from http://www.sbooth.org It's more advanced than iTunes' ripping features and I know its MP3 encoder correctly handles your bitrate settings as well as any other options you set. On Jan 2, 9:21 am, Jørgen Skov Nielsen jnoe...@gmail.com wrote: Hi Dónal I go to itunes settings, and find the buttom import settings, here i find the popup and set the itunes to custom settings. After that i set the mp3 encoding to 320 kbps, after that i press the okay buttomm. But it don't work, the mp3 encoding settings is still set to 160 kbps. Best regards Jorgen 2010/1/2, Donal Fitzpatrick dfitz...@computing.dcu.ie: Hi Jorgen, Can you be more specific about the problems you're having? I rip at 320 all the time and have experienced no problems at all. Cheers Dónal -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Jørgen Skov Nielsen Sent: 02 January 2010 16:03 To: macvisionaries@googlegroups.com Subject: problems with itunes and custom settings for rip to mp3 Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
Yes. I found the same problems too. I think it's only an issue with Voiceover, because when I mentioned it to a sighted friend, he told me that his settings took hold. I was able to get round it by mouse clicking with the VO-Shift-Space and clicking on each of the settings as well as the OK button, and even then, sometimes only one parameter would change, and I needed to go back into the import settings several times until the settings took hold. You might also need to click on the desired popup checkbox, then the neighbouring one, and then back to the one you require in order to make it stick? Hope you can get it sorted? Cheers Thuy On 02/01/2010, Jake j.schm...@gmail.com wrote: Hi Wow, I just tried this and I'd definitely call this a bug. It's not just with 320 kbps either, but any time I try to use a custom MP3 encoder preset. I didn't notice this before because I use AAC, but I just tried setting up a custom mp3 preset and it will not do anything except 160. It's not VO misreading the new settings either, if I go back into the import settings it's set at 160 again, and it happens both with and without VBR enabled. It also won't accept any other settings, it's not just bitrate. That's a nasty one. A good cd ripper is Max from http://www.sbooth.org It's more advanced than iTunes' ripping features and I know its MP3 encoder correctly handles your bitrate settings as well as any other options you set. On Jan 2, 9:21 am, Jørgen Skov Nielsen jnoe...@gmail.com wrote: Hi Dónal I go to itunes settings, and find the buttom import settings, here i find the popup and set the itunes to custom settings. After that i set the mp3 encoding to 320 kbps, after that i press the okay buttomm. But it don't work, the mp3 encoding settings is still set to 160 kbps. Best regards Jorgen 2010/1/2, Donal Fitzpatrick dfitz...@computing.dcu.ie: Hi Jorgen, Can you be more specific about the problems you're having? I rip at 320 all the time and have experienced no problems at all. Cheers Dónal -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Jørgen Skov Nielsen Sent: 02 January 2010 16:03 To: macvisionaries@googlegroups.com Subject: problems with itunes and custom settings for rip to mp3 Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
Hi, If it's a VoiceOver problem, how about unloading and reloading VO? I've found that this action often fixes various issues I have encountered. Not a long-term solution, but for now, that might work. Les -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
Hi Jake. I would like to use max, but I have some problems with the settings. I can find the toolbar, and find the buttons, but I can not chose the buttons, so I can make settings, the only settings i can make is the general settings, when I try to chose some other settings, it does not work. What can I have done wrong? Best regards Annie. 2010/1/2, Les Kriegler kriegle...@gmail.com: Hi, If it's a VoiceOver problem, how about unloading and reloading VO? I've found that this action often fixes various issues I have encountered. Not a long-term solution, but for now, that might work. Les -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
I tried that, but then wasn't sure what the parameters had been set to and how to check the checkboxes in the popups, as I only know how to press buttons using the VO-Space keystroke. Cheers Thuy On 02/01/2010, Les Kriegler kriegle...@gmail.com wrote: Hi, If it's a VoiceOver problem, how about unloading and reloading VO? I've found that this action often fixes various issues I have encountered. Not a long-term solution, but for now, that might work. Les -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
I am having the same problem here, nuts, I was going to rip an audio book I got for Christmas. However, I won't do it at that 160 bit rate, much to high and unnecessary. I was just playing around with this yesterday and thought, How nice, it's fully customizable, well, I thought just a little to optimistically. I can't get the settings to stick either. I wonder if this is just an itunes 14 thing or what, how disappointing! On Jan 2, 2010, at 12:28 PM, Jake wrote: Hi Wow, I just tried this and I'd definitely call this a bug. It's not just with 320 kbps either, but any time I try to use a custom MP3 encoder preset. I didn't notice this before because I use AAC, but I just tried setting up a custom mp3 preset and it will not do anything except 160. It's not VO misreading the new settings either, if I go back into the import settings it's set at 160 again, and it happens both with and without VBR enabled. It also won't accept any other settings, it's not just bit-rate. That's a nasty one. A good cd ripper is Max from http://www.sbooth.org It's more advanced than iTunes' ripping features and I know its MP3 encoder correctly handles your bitrate settings as well as any other options you set. On Jan 2, 9:21 am, Jørgen Skov Nielsen jnoe...@gmail.com wrote: Hi Dónal I go to itunes settings, and find the buttom import settings, here i find the popup and set the itunes to custom settings. After that i set the mp3 encoding to 320 kbps, after that i press the okay buttomm. But it don't work, the mp3 encoding settings is still set to 160 kbps. Best regards Jorgen 2010/1/2, Donal Fitzpatrick dfitz...@computing.dcu.ie: Hi Jorgen, Can you be more specific about the problems you're having? I rip at 320 all the time and have experienced no problems at all. Cheers Dónal -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Jørgen Skov Nielsen Sent: 02 January 2010 16:03 To: macvisionaries@googlegroups.com Subject: problems with itunes and custom settings for rip to mp3 Hi All I have found out that there are problems with the latest version of itunes and rip to mp3 files with 320 kbps. Therefore, I hear about some of you can help, or if you can recommend another ripper / encoder. Many greetings and Happy New Year from Jorgen -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: problems with itunes and custom settings for rip to mp3
I think it is a vo problem. I had this problem a few days ago, and I thought I was just messing up because I'm a new Mac user. I couldn't get the settings to stick, but my sighted husband informed me that they were reading properly, but vo was reporting them incorrectly. Mary -- You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
