Re: More on hotspots.

[Anders Holmberg]

Hi!
Actually i did this on thursday so yes.
But sadly it did not help.
And accessibility team can not reproduce the issue.
So i am stuck.
/A
> On 30 Oct 2015, at 17:50, Anne Robertson  wrote:
> 
> Hello Anders,
> 
> If Keyboard Help announces the hotspot commands correctly, then it isn’t to 
> do with the Swedish keyboard. Have you reinitialised the PRAM lately? That 
> sometimes fixes anomalies like this.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 30 Oct 2015, at 13:40, Anders Holmberg  wrote:
>> 
>> Hi!
>> In keyboard help vo announces jump to hotspot 2.
>> However i can not add a hotspot on this number as vo announces ”.
>> So do you have any suggestions from here?
>> I wonder if its something with the swedish keyboard.
>> /A
>>> On 29 Oct 2015, at 08:48, Anne Robertson  wrote:
>>> 
>>> Hello Anders,
>>> 
>>> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
>>> something very strange is happening.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
 On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
 
 Hi!
 I use swedish keyboard here.
 Maybe this is the case here to.
 I wonder why?
 /A
> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
> 
> Hello Anders,
> 
> What keyboard layout are you using? I ask because with French keyboards, 
> the French Numeric layout, which allows you to use the caps lock to have 
> numbers on the top row instead of upper case accented letters and so on, 
> is not supported with VoiceOver, although any commands using letters 
> still work. In that case, hotspots are a nightmare.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Ok, so i did a reset of my vo settings and still no go for hotspot 
>> number 2.
>> I tested this on my mac mini mid 2011 and my new macbook air.
>> So how in the world can this be device specific as the accessibility 
>> team stated?
>> I have got back to them so i hope i will get any advice.
>> I keep you all posted if interested.
>> /A
> 
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Re: More on hotspots.

[Anders Holmberg]

Hi!
In keyboard help vo announces jump to hotspot 2.
However i can not add a hotspot on this number as vo announces ”.
So do you have any suggestions from here?
I wonder if its something with the swedish keyboard.
/A
> On 29 Oct 2015, at 08:48, Anne Robertson  wrote:
> 
> Hello Anders,
> 
> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
> something very strange is happening.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
>> 
>> Hi!
>> I use swedish keyboard here.
>> Maybe this is the case here to.
>> I wonder why?
>> /A
>>> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
>>> 
>>> Hello Anders,
>>> 
>>> What keyboard layout are you using? I ask because with French keyboards, 
>>> the French Numeric layout, which allows you to use the caps lock to have 
>>> numbers on the top row instead of upper case accented letters and so on, is 
>>> not supported with VoiceOver, although any commands using letters still 
>>> work. In that case, hotspots are a nightmare.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
 On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
 
 Hi!
 Ok, so i did a reset of my vo settings and still no go for hotspot number 
 2.
 I tested this on my mac mini mid 2011 and my new macbook air.
 So how in the world can this be device specific as the accessibility team 
 stated?
 I have got back to them so i hope i will get any advice.
 I keep you all posted if interested.
 /A
>>> 
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Re: More on hotspots.

[Anne Robertson]

Hello Anders,

If Keyboard Help announces the hotspot commands correctly, then it isn’t to do 
with the Swedish keyboard. Have you reinitialised the PRAM lately? That 
sometimes fixes anomalies like this.

Cheers,

Anne


> On 30 Oct 2015, at 13:40, Anders Holmberg  wrote:
> 
> Hi!
> In keyboard help vo announces jump to hotspot 2.
> However i can not add a hotspot on this number as vo announces ”.
> So do you have any suggestions from here?
> I wonder if its something with the swedish keyboard.
> /A
>> On 29 Oct 2015, at 08:48, Anne Robertson  wrote:
>> 
>> Hello Anders,
>> 
>> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
>> something very strange is happening.
>> 
>> Cheers,
>> 
>> Anne
>> 
>> 
>>> On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> I use swedish keyboard here.
>>> Maybe this is the case here to.
>>> I wonder why?
>>> /A
 On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
 
 Hello Anders,
 
 What keyboard layout are you using? I ask because with French keyboards, 
 the French Numeric layout, which allows you to use the caps lock to have 
 numbers on the top row instead of upper case accented letters and so on, 
 is not supported with VoiceOver, although any commands using letters still 
 work. In that case, hotspots are a nightmare.
 
 Cheers,
 
 Anne
 
 
> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
> 
> Hi!
> Ok, so i did a reset of my vo settings and still no go for hotspot number 
> 2.
> I tested this on my mac mini mid 2011 and my new macbook air.
> So how in the world can this be device specific as the accessibility team 
> stated?
> I have got back to them so i hope i will get any advice.
> I keep you all posted if interested.
> /A
 
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Re: More on hotspots.

[Jürgen Fleger]

Hopefully you are right. 


> Am 29.10.2015 um 11:10 schrieb David Chittenden :
> 
> I seriously doubt the contention that there are no blind users on Apple's 
> accessibility team.
> 
> David Chittenden, MSc, MRCAA
> Email: dchitten...@gmail.com
> Mobile: +64 21 2288 288
> Sent from my iPhone
> 
>> On 29 Oct 2015, at 22:26, Jürgen Fleger  wrote:
>> 
>> Hello Anne and Anders,
>> 
>> the same issues occur on my german keyboard layout.
>> 
>> Regarding the answers of the accessibility team: I don’t think they let 
>> blind VO users work in their team and so, if someone’s not using VO on a 
>> daily base, a lot of issues do not occur because they show up randomly. I 
>> started to ignore the answer, it should depend on my device or other 
>> installed software, and my hope is they will keep it in mind if others 
>> report this issue. 
>> 
>> The second strategy is simply to call them. I experienced several times that 
>> they couldn’t duplicate an issue via e-mail. But when I called them, told 
>> them to take the same stepps I took, they suddenly could duplicate the issue 
>> and wrote a note about it. 
>> 
>> Once I called them and he couldn’t confirm my issue. Then I asked him wether 
>> he switched on VO and he appologized because he tried the behaviour I 
>> reported with VO switched off. So it might be good to tell them personally 
>> how to do it.
>> 
>> All the best 
>> Jürgen
>>> Am 29.10.2015 um 08:48 schrieb Anne Robertson :
>>> 
>>> Hello Anders,
>>> 
>>> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
>>> something very strange is happening.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
 On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
 
 Hi!
 I use swedish keyboard here.
 Maybe this is the case here to.
 I wonder why?
 /A
> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
> 
> Hello Anders,
> 
> What keyboard layout are you using? I ask because with French keyboards, 
> the French Numeric layout, which allows you to use the caps lock to have 
> numbers on the top row instead of upper case accented letters and so on, 
> is not supported with VoiceOver, although any commands using letters 
> still work. In that case, hotspots are a nightmare.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Ok, so i did a reset of my vo settings and still no go for hotspot 
>> number 2.
>> I tested this on my mac mini mid 2011 and my new macbook air.
>> So how in the world can this be device specific as the accessibility 
>> team stated?
>> I have got back to them so i hope i will get any advice.
>> I keep you all posted if interested.
>> /A
> 
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> Visionaries list.
> 
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> if you feel that a member's post is inappropriate, please contact the 
> owners or moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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 Visit this 

Re: More on hotspots.

[Anne Robertson]

Hello Anders,

If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
something very strange is happening.

Cheers,

Anne


> On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
> 
> Hi!
> I use swedish keyboard here.
> Maybe this is the case here to.
> I wonder why?
> /A
>> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
>> 
>> Hello Anders,
>> 
>> What keyboard layout are you using? I ask because with French keyboards, the 
>> French Numeric layout, which allows you to use the caps lock to have numbers 
>> on the top row instead of upper case accented letters and so on, is not 
>> supported with VoiceOver, although any commands using letters still work. In 
>> that case, hotspots are a nightmare.
>> 
>> Cheers,
>> 
>> Anne
>> 
>> 
>>> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> Ok, so i did a reset of my vo settings and still no go for hotspot number 2.
>>> I tested this on my mac mini mid 2011 and my new macbook air.
>>> So how in the world can this be device specific as the accessibility team 
>>> stated?
>>> I have got back to them so i hope i will get any advice.
>>> I keep you all posted if interested.
>>> /A
>> 
>> -- 
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>> Visionaries list.
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>> you feel that a member's post is inappropriate, please contact the owners or 
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>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
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Re: More on hotspots.

[Jürgen Fleger]

Hello Anne and Anders,

the same issues occur on my german keyboard layout.

Regarding the answers of the accessibility team: I don’t think they let blind 
VO users work in their team and so, if someone’s not using VO on a daily base, 
a lot of issues do not occur because they show up randomly. I started to ignore 
the answer, it should depend on my device or other installed software, and my 
hope is they will keep it in mind if others report this issue. 

The second strategy is simply to call them. I experienced several times that 
they couldn’t duplicate an issue via e-mail. But when I called them, told them 
to take the same stepps I took, they suddenly could duplicate the issue and 
wrote a note about it. 

Once I called them and he couldn’t confirm my issue. Then I asked him wether he 
switched on VO and he appologized because he tried the behaviour I reported 
with VO switched off. So it might be good to tell them personally how to do it.

All the best 
Jürgen
> Am 29.10.2015 um 08:48 schrieb Anne Robertson :
> 
> Hello Anders,
> 
> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
> something very strange is happening.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
>> 
>> Hi!
>> I use swedish keyboard here.
>> Maybe this is the case here to.
>> I wonder why?
>> /A
>>> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
>>> 
>>> Hello Anders,
>>> 
>>> What keyboard layout are you using? I ask because with French keyboards, 
>>> the French Numeric layout, which allows you to use the caps lock to have 
>>> numbers on the top row instead of upper case accented letters and so on, is 
>>> not supported with VoiceOver, although any commands using letters still 
>>> work. In that case, hotspots are a nightmare.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
 On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
 
 Hi!
 Ok, so i did a reset of my vo settings and still no go for hotspot number 
 2.
 I tested this on my mac mini mid 2011 and my new macbook air.
 So how in the world can this be device specific as the accessibility team 
 stated?
 I have got back to them so i hope i will get any advice.
 I keep you all posted if interested.
 /A
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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>> 
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> 

Re: More on hotspots.

[David Chittenden]

I seriously doubt the contention that there are no blind users on Apple's 
accessibility team.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

> On 29 Oct 2015, at 22:26, Jürgen Fleger  wrote:
> 
> Hello Anne and Anders,
> 
> the same issues occur on my german keyboard layout.
> 
> Regarding the answers of the accessibility team: I don’t think they let blind 
> VO users work in their team and so, if someone’s not using VO on a daily 
> base, a lot of issues do not occur because they show up randomly. I started 
> to ignore the answer, it should depend on my device or other installed 
> software, and my hope is they will keep it in mind if others report this 
> issue. 
> 
> The second strategy is simply to call them. I experienced several times that 
> they couldn’t duplicate an issue via e-mail. But when I called them, told 
> them to take the same stepps I took, they suddenly could duplicate the issue 
> and wrote a note about it. 
> 
> Once I called them and he couldn’t confirm my issue. Then I asked him wether 
> he switched on VO and he appologized because he tried the behaviour I 
> reported with VO switched off. So it might be good to tell them personally 
> how to do it.
> 
> All the best 
> Jürgen
>> Am 29.10.2015 um 08:48 schrieb Anne Robertson :
>> 
>> Hello Anders,
>> 
>> If you do VO-k, does VoiceOver announce the hotspots correctly? If so, then 
>> something very strange is happening.
>> 
>> Cheers,
>> 
>> Anne
>> 
>> 
>>> On 28 Oct 2015, at 19:52, Anders Holmberg  wrote:
>>> 
>>> Hi!
>>> I use swedish keyboard here.
>>> Maybe this is the case here to.
>>> I wonder why?
>>> /A
 On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
 
 Hello Anders,
 
 What keyboard layout are you using? I ask because with French keyboards, 
 the French Numeric layout, which allows you to use the caps lock to have 
 numbers on the top row instead of upper case accented letters and so on, 
 is not supported with VoiceOver, although any commands using letters still 
 work. In that case, hotspots are a nightmare.
 
 Cheers,
 
 Anne
 
 
> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
> 
> Hi!
> Ok, so i did a reset of my vo settings and still no go for hotspot number 
> 2.
> I tested this on my mac mini mid 2011 and my new macbook air.
> So how in the world can this be device specific as the accessibility team 
> stated?
> I have got back to them so i hope i will get any advice.
> I keep you all posted if interested.
> /A
 
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>> If you 

More on hotspots.

[Anders Holmberg]

Hi!
Ok, so i did a reset of my vo settings and still no go for hotspot number 2.
I tested this on my mac mini mid 2011 and my new macbook air.
So how in the world can this be device specific as the accessibility team 
stated?
I have got back to them so i hope i will get any advice.
I keep you all posted if interested.
/A

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Re: More on hotspots.

[Anne Robertson]

Hello Anders,

What keyboard layout are you using? I ask because with French keyboards, the 
French Numeric layout, which allows you to use the caps lock to have numbers on 
the top row instead of upper case accented letters and so on, is not supported 
with VoiceOver, although any commands using letters still work. In that case, 
hotspots are a nightmare.

Cheers,

Anne


> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
> 
> Hi!
> Ok, so i did a reset of my vo settings and still no go for hotspot number 2.
> I tested this on my mac mini mid 2011 and my new macbook air.
> So how in the world can this be device specific as the accessibility team 
> stated?
> I have got back to them so i hope i will get any advice.
> I keep you all posted if interested.
> /A

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Re: More on hotspots.

[Anders Holmberg]

Hi!
I use swedish keyboard here.
Maybe this is the case here to.
I wonder why?
/A
> On 28 Oct 2015, at 19:12, Anne Robertson  wrote:
> 
> Hello Anders,
> 
> What keyboard layout are you using? I ask because with French keyboards, the 
> French Numeric layout, which allows you to use the caps lock to have numbers 
> on the top row instead of upper case accented letters and so on, is not 
> supported with VoiceOver, although any commands using letters still work. In 
> that case, hotspots are a nightmare.
> 
> Cheers,
> 
> Anne
> 
> 
>> On 28 Oct 2015, at 18:38, Anders Holmberg  wrote:
>> 
>> Hi!
>> Ok, so i did a reset of my vo settings and still no go for hotspot number 2.
>> I tested this on my mac mini mid 2011 and my new macbook air.
>> So how in the world can this be device specific as the accessibility team 
>> stated?
>> I have got back to them so i hope i will get any advice.
>> I keep you all posted if interested.
>> /A
> 
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> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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