Re: iTunes reports busy in Sierra

2019-06-14 Thread 'Tim Kilburn' via MacVisionaries 
Hi,

It sounds like there is something going on with the library database.  If the 
problem is still happening, let me know and I'll try to find the method for 
repairing the database file.

Later...


Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada

On Jun 13, 2019, at 14:23, 'Andrew Lamanche' via MacVisionaries 
 wrote:

Hi,

For a few days now, if I launch iTunes, it opens but it reports constantly busy 
and I have to force quit it.  I am still on Sierra.  What can have gone wrong, 
and how can I fix it?  Is there & where a plist I could try and discard?

Andrew

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iTunes reports busy in Sierra

2019-06-13 Thread 'Andrew Lamanche' via MacVisionaries 
Hi,

For a few days now, if I launch iTunes, it opens but it reports constantly busy 
and I have to force quit it.  I am still on Sierra.  What can have gone wrong, 
and how can I fix it?  Is there & where a plist I could try and discard?

Andrew

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Re: iTunes reports busy

2018-04-16 Thread Agent086b 
Hi Anne,
what do you mean by throw out iTunes preferences?
Thanks,
Max.

> On 16 Apr 2018, at 6:18 pm, Anne Robertson  wrote:
> 
> Hello Andrew,
> 
> I’m also still on Sierra and having no trouble at all with iTunes. Have you 
> done the usual things to fix minor problems such as First Aid in Disk Utility 
> and reinitialising the PRAM? Then you could throw out your iTunes Preferences 
> and see what happens.
> 
> Cheers,
> 
> Anne
> 
> 
> 
>> On 15 Apr 2018, at 23:16, Andrew Lamanche  wrote:
>> 
>> Hi,
>> 
>> I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing 
>> up.  When I attempt to open the app, voiceover says “busy” all the time and 
>> iTunes doesn’t open.  Then I get a message of non-responsive application and 
>> have to force quit iTunes.  I have to restart my mac to be able to open 
>> iTunes.  Is there a way of somehow resetting or debugging iTunes?
>> 
>> Many thanks
>> 
>> Andrew
>> 
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Re: iTunes reports busy

2018-04-16 Thread Andrew Lamanche 
Ah yes, goodness, forgot about the PRAM reset and the preference plist.  I’ll 
try these steps first. Thank you, Anne and Tim.  As they say these days: 
“awesome”!Couldn’t resist throwing this one. :)
> On Apr 16, 2018, at 9:18 AM, Anne Robertson  wrote:
> 
> Hello Andrew,
> 
> I’m also still on Sierra and having no trouble at all with iTunes. Have you 
> done the usual things to fix minor problems such as First Aid in Disk Utility 
> and reinitialising the PRAM? Then you could throw out your iTunes Preferences 
> and see what happens.
> 
> Cheers,
> 
> Anne
> 
> 
> 
>> On 15 Apr 2018, at 23:16, Andrew Lamanche  wrote:
>> 
>> Hi,
>> 
>> I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing 
>> up.  When I attempt to open the app, voiceover says “busy” all the time and 
>> iTunes doesn’t open.  Then I get a message of non-responsive application and 
>> have to force quit iTunes.  I have to restart my mac to be able to open 
>> iTunes.  Is there a way of somehow resetting or debugging iTunes?
>> 
>> Many thanks
>> 
>> Andrew
>> 
>> -- 
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Re: iTunes reports busy

2018-04-16 Thread Tim Kilburn 
Hi,

Try starting up iTunes while holding down the Option key.  This will force 
iTunes to ask which library you'd like to start from.  I'd create a new iTunes 
Library, and see if iTunes, the app, starts normally.  If it does, then there's 
likely an issue with the iTunes database file, not your music, the database 
that logs the various media and locations of everything.  If iTunes does start 
up using this process, you can repair the old library, or at least attempt to, 
using the following method...

https://www.kirkville.com/how-to-rebuild-your-itunes-library/ 


Otherwise, if playlists that you've created are not a factor, you can simply 
use the new library that you created, and import all the music from the 
original library into this new one using the Add to Library item under the File 
menu.

HTH.

Later...


Tim Kilburn
Apple Teacher
Fort McMurray, AB Canada

On Apr 16, 2018, at 02:18, Anne Robertson  wrote:

Hello Andrew,

I’m also still on Sierra and having no trouble at all with iTunes. Have you 
done the usual things to fix minor problems such as First Aid in Disk Utility 
and reinitialising the PRAM? Then you could throw out your iTunes Preferences 
and see what happens.

Cheers,

Anne



> On 15 Apr 2018, at 23:16, Andrew Lamanche  wrote:
> 
> Hi,
> 
> I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing up. 
>  When I attempt to open the app, voiceover says “busy” all the time and 
> iTunes doesn’t open.  Then I get a message of non-responsive application and 
> have to force quit iTunes.  I have to restart my mac to be able to open 
> iTunes.  Is there a way of somehow resetting or debugging iTunes?
> 
> Many thanks
> 
> Andrew
> 
> -- 
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> 
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Re: iTunes reports busy

2018-04-16 Thread Anne Robertson 
Hello Andrew,

I’m also still on Sierra and having no trouble at all with iTunes. Have you 
done the usual things to fix minor problems such as First Aid in Disk Utility 
and reinitialising the PRAM? Then you could throw out your iTunes Preferences 
and see what happens.

Cheers,

Anne

 

> On 15 Apr 2018, at 23:16, Andrew Lamanche  wrote:
> 
> Hi,
> 
> I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing up. 
>  When I attempt to open the app, voiceover says “busy” all the time and 
> iTunes doesn’t open.  Then I get a message of non-responsive application and 
> have to force quit iTunes.  I have to restart my mac to be able to open 
> iTunes.  Is there a way of somehow resetting or debugging iTunes?
> 
> Many thanks
> 
> Andrew
> 
> -- 
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iTunes reports busy

2018-04-15 Thread Andrew Lamanche 
Hi,

I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing up.  
When I attempt to open the app, voiceover says “busy” all the time and iTunes 
doesn’t open.  Then I get a message of non-responsive application and have to 
force quit iTunes.  I have to restart my mac to be able to open iTunes.  Is 
there a way of somehow resetting or debugging iTunes?

Many thanks

Andrew

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