Re: Issues with the latest version of Cloud on my Mac.

2018-04-16 Thread Scott Berry
Firstly, you need to unlink your accounts. Then you need to download the newest version and to relink your accounts it will go through a tutorial just hit the right arrow button about 5 or 6 times after putting in your username and password. This should do the trick. If not then you need to t

Re: Issues with the latest version of Cloud on my Mac.

2018-04-16 Thread Jessica Moss
I have whichever the latest version is, which I downloaded this passed Friday. How do I tell it to run that? It didn’t ask me to run anything, just popped up several text fields that I had to navigate a lot to even figure out what they displayed, then the usual “continue,” buttons, and that’s

Re: Issues with the latest version of Cloud on my Mac.

2018-04-16 Thread Scott Berry
Hey Jessica, The first question might seem very simple but it’s the most important. Do you have version 3.6.3 as that has a new SSL certificate and it is mandatory that you must run that version? > On Apr 15, 2018, at 5:29 PM, Jessica Moss wrote: > > I’ve just noticed after updated to the