Re: [MlMt] Evaluation results

2015-05-20 Thread Mark Derricutt
On 19 May 2015, at 21:27, Matthew Cawood wrote:

 MailMate has been one of my best software experiences in more than a decade 
 of using a Mac (Devonthink and Ulysses are also up there. The only connection 
 I can see is that they are all based in Europe).

Amen to that - IMHO - the moment I found the automatic-subfolder foo for 
mailing lists, I was sold.

As someone who follows something like 200+ development mailing lists ( and 
github projects ) having these live subfolders is a godsend for keeping up on 
things.

Mark

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Re: [MlMt] Evaluation results

2015-05-19 Thread Benny Kjær Nielsen

On 19 May 2015, at 6:36, Andreas Jung wrote:

I have been using Mailmate for three weeks now - with very mixed 
feelings.


Thanks for trying out MailMate and providing feedback in the process. I 
know it may feel like feedback is some times going into a black hole, 
but it really doesn't. (I know I haven't replied to all tickets you have 
created.) I hope you might return to MailMate some day and find that it 
lives up to your requirements.


As a longtime Postbox user I've been pissed lately by the bad support 
of Postbox
Inc and some painful bugs in the stability of Postbox - so I came to 
Mailmate.


To be fair, I think Postbox is pretty clear about support only being 
provided when explicitly paying for it.


However Mailmate also has tons of minor and major issues. Ok, no 
software is
bugfree. But the density of minor flaws in Mailmate (that I would not 
expect

from a 1.9 version) is annoying.


Fair enough. The trial period exists to make sure that show stoppers can 
be found before buying.



Some of my highlight bugs:

- invalid counters for unread mails for *some* folders


Yes, that one annoys me too, but it was my impression that there was no 
longer a debug opportunity: 
https://freron.lighthouseapp.com/projects/58672/tickets/1119


- default columns do not work as expect, reverting the default 
columns

for a folder is not persisted properly


Yes, this does not work well for certain standard folder types (sent, 
junk, ...). Unfortunately, improving this most likely requires a 
fundamental redesign of how it works and I cannot promise that'll happen 
soon.


- being unable to remove an imap folder containing message without 
prior

removing all mails manually (major usability pain in the ass)


As I stated in [the 
ticket](https://freron.lighthouseapp.com/projects/58672/tickets/1157-unable-to-delete-imap-folders#ticket-1157-1) 
I am willing to prioritize this if it's very important to you. I don't 
see this as a “major usability pain in the ass” since I don't think 
a lot of users frequently delete IMAP mailboxes containing emails. As 
also stated in the ticket, it's not a quick fix, because MailMate has 
multiple checks to ensure that non-empty IMAP mailboxes are never 
deleted.


There is a hidden preference to enable the “Empty Mailbox” menu item 
for all IMAP mailboxes. That might reduce some of the pain:


	defaults write com.freron.MailMate MmEmptyMailboxMenuItemEnabled -bool 
YES


(I think it only works in the latest test release though.)

- incomplete and half-baked implementation of the mailboxes 
tree...being

unable to arrange mailboxes as needed using drag  drop


There is certainly potential for improvement in this area.

- fragile rule engine...hard to debug why email rules work sometimes 
and sometimes

not


For debugging, I recommend creating a smart mailbox with the same 
conditions as used by the rule. That should make it easy to see what is 
matched and what is not matched.


- usability issues with the signing and encryption UI where the 
signing/lock icons
are set or enabled when it does not make sense (e.g. no key available 
for a recipient)


Yes, this could be more flexible. Currently, it simply errs on the safe 
side. It would be worse if it silently did not sign/encrypt when the 
user expected to be warned if it was not possible.



Most of the issues have been reported as feedback or as bugreports.


And thanks for that.


What is my point?

Mailmate is not a bad application and I appreciate that the maintainer
cares more about productivity and power-user features than 
implementing

useless features that nobody needs. However Mailmate has a serious
quality assurance problem. A lot of features are only half implemented
and not stable or usable. What is the point? Mailmate costs 45 EURO
compared to 15 EUR for Postbox compared to nothing for Mail.app.


Well, you already stated what your problem with Postbox is. I wrote this 
(and many other replies) for free. Getting the same number of responses 
from Postbox support would have cost you a fortune ;-) As an added 
bonus, I've spent time ignoring the use of words such as “ass”, 
“stupid”, and “suck”. That's not as easy as one might think.


(Oh, and good luck getting feedback replies from Apple.)

I guess feedback should be a two-way street: I don't know about other 
developers, but I think you would get both more and better responses by 
toning down your language a bit. I'm certainly not motivated by being 
told how much this or that suck. I'm perfectly aware of all the bugs and 
short-comings of MailMate. I am, by far, its worst critic and I have no 
idea why *anyone* would want to use MailMate. That is also why I 
continue to work on MailMate. I want it to be good enough to deserve *my 
own* praise.


The conclusion is: all mail applications for Mac suck in their own 
special

way - only the price differs.


I really don't know how to respond to that. If you are in a situation 
where you need a discount then 

Re: [MlMt] Evaluation results - OT

2015-05-19 Thread Thomas Grundberg
Benny, your balanced and helpful answers to this and other support 
questions is one of several reasons for which I’ve chosen to go with 
MailMate.


Thank you.
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Re: [MlMt] Evaluation results

2015-05-19 Thread Fredrik Jonsson

Benny Kjær Nielsen 2015-05-19 9:53 wrote:

I am, by far, its worst critic and I have no idea why _anyone_ would 
want to use MailMate.


I know why, it solid and no nonsense software that I can rely on. Right 
up there with BBEdit that also happens to cost 50 USD.


If they would cost a 100 USD I would still think it was *very* good 
value for the money.


Fredrik
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Re: [MlMt] Evaluation results

2015-05-19 Thread Matthew Cawood
MailMate has been one of my best software experiences in more than a 
decade of using a Mac (Devonthink and Ulysses are also up there. The 
only connection I can see is that they are all based in Europe).


If I want to do something, I find that MailMate usually already does it. 
On the rare occasions when it doesn't, Benny has made it happen. 
Spotlight integration, for example, which I haven't yet used, but which 
is on the way.


MailMate has a few quirks, but nothing that qualifies as more than an 
occasional minor annoyance. The OP has found more pain in MailMate in 
the trial period than I've discovered in months of heavy-duty daily 
usage.


On 19 May 2015, at 17:53, Benny Kjær Nielsen wrote:


On 19 May 2015, at 6:36, Andreas Jung wrote:

I have been using Mailmate for three weeks now - with very mixed 
feelings.


Thanks for trying out MailMate and providing feedback in the process. 
I know it may feel like feedback is some times going into a black 
hole, but it really doesn't. (I know I haven't replied to all tickets 
you have created.) I hope you might return to MailMate some day and 
find that it lives up to your requirements.


As a longtime Postbox user I've been pissed lately by the bad support 
of Postbox
Inc and some painful bugs in the stability of Postbox - so I came to 
Mailmate.


To be fair, I think Postbox is pretty clear about support only being 
provided when explicitly paying for it.


However Mailmate also has tons of minor and major issues. Ok, no 
software is
bugfree. But the density of minor flaws in Mailmate (that I would not 
expect

from a 1.9 version) is annoying.


Fair enough. The trial period exists to make sure that show stoppers 
can be found before buying.



Some of my highlight bugs:

- invalid counters for unread mails for *some* folders


Yes, that one annoys me too, but it was my impression that there was 
no longer a debug opportunity: 
https://freron.lighthouseapp.com/projects/58672/tickets/1119


- default columns do not work as expect, reverting the default 
columns

for a folder is not persisted properly


Yes, this does not work well for certain standard folder types (sent, 
junk, ...). Unfortunately, improving this most likely requires a 
fundamental redesign of how it works and I cannot promise that'll 
happen soon.


- being unable to remove an imap folder containing message without 
prior

removing all mails manually (major usability pain in the ass)


As I stated in [the 
ticket](https://freron.lighthouseapp.com/projects/58672/tickets/1157-unable-to-delete-imap-folders#ticket-1157-1) 
I am willing to prioritize this if it's very important to you. I don't 
see this as a “major usability pain in the ass” since I don't 
think a lot of users frequently delete IMAP mailboxes containing 
emails. As also stated in the ticket, it's not a quick fix, because 
MailMate has multiple checks to ensure that non-empty IMAP mailboxes 
are never deleted.


There is a hidden preference to enable the “Empty Mailbox” menu 
item for all IMAP mailboxes. That might reduce some of the pain:


	defaults write com.freron.MailMate MmEmptyMailboxMenuItemEnabled 
-bool YES


(I think it only works in the latest test release though.)

- incomplete and half-baked implementation of the mailboxes 
tree...being

unable to arrange mailboxes as needed using drag  drop


There is certainly potential for improvement in this area.

- fragile rule engine...hard to debug why email rules work sometimes 
and sometimes

not


For debugging, I recommend creating a smart mailbox with the same 
conditions as used by the rule. That should make it easy to see what 
is matched and what is not matched.


- usability issues with the signing and encryption UI where the 
signing/lock icons
are set or enabled when it does not make sense (e.g. no key available 
for a recipient)


Yes, this could be more flexible. Currently, it simply errs on the 
safe side. It would be worse if it silently did not sign/encrypt when 
the user expected to be warned if it was not possible.



Most of the issues have been reported as feedback or as bugreports.


And thanks for that.


What is my point?

Mailmate is not a bad application and I appreciate that the 
maintainer
cares more about productivity and power-user features than 
implementing

useless features that nobody needs. However Mailmate has a serious
quality assurance problem. A lot of features are only half 
implemented

and not stable or usable. What is the point? Mailmate costs 45 EURO
compared to 15 EUR for Postbox compared to nothing for Mail.app.


Well, you already stated what your problem with Postbox is. I wrote 
this (and many other replies) for free. Getting the same number of 
responses from Postbox support would have cost you a fortune ;-) As an 
added bonus, I've spent time ignoring the use of words such as 
“ass”, “stupid”, and “suck”. That's not as easy as one 
might think.


(Oh, and good luck getting feedback replies from Apple.)

I guess feedback 

Re: [MlMt] Evaluation results

2015-05-19 Thread Ale Muñoz

Hi all,

just a quick note to balance the universe’s karma:

My experience with MailMate has been **awesome**. I really liked the 
app, and I bought a license on the spot to support the (only) developer, 
so that the (few) minor issues that I’d found could be solved.


The level of support is nothing short of amazing (specially if you are 
nice when providing feedback), and I’ve had feature requests 
implemented in *hours* (I know this won’t be the norm for every 
request, but that doesn’t make it less impressive).


As someone who builds software for a living I can totally relate to 
Benny’s reply. An aggressive tone might give you a quick adrenaline 
boost but it helps no one and doesn’t solve your issues.


Remember the old english proverb:

Tart words make no friends: a spoonful of honey will catch more flies 
than a gallon of vinegar.


Have a beautiful day, and be nice to people : )



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Re: [MlMt] Evaluation results

2015-05-19 Thread Billy Youdelman

On 19 May 2015, at 0:53, Benny Kjær Nielsen wrote:

Well, you already stated what your problem with Postbox is. I wrote 
this (and many other replies) for free. Getting the same number of 
responses from Postbox support would have cost you a fortune ;-) As an 
added bonus, I've spent time ignoring the use of words such as 
“ass”, “stupid”, and “suck”. That's not as easy as one 
might think.


(Oh, and good luck getting feedback replies from Apple.)


Yes, MailMate's support is, regardless of the cost, easily its very best 
attribute.



ビリー ヨーデルマん
+1 310 839 7673
http://MIX.ORG/
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Re: [MlMt] Evaluation results

2015-05-19 Thread Andreas Jung





On 19 May 2015, at 17:09, Paula Coelho wrote:

 Yes, this does not work well for certain standard folder types (sent, junk, 
 ...). Unfortunately, improving this most likely requires a fundamental 
 redesign of how it works and I cannot promise that'll happen soon.


 No, it does not work _at all_ with standard folder. I apply Revert to 
 default columns on a folder, switch to a different folder and back and the 
 column layout again is not the default columns layout.

 I’m on MM 1.9.1 (5084) OS X 10.10.3 and I cannot reproduce what you describe. 
 I get what Benny pointed out: it does _not_ work for Drafts, Sent and Junk, 
 it _works_ perfectly for everything else.



Not, it does not as you can see from this screencast:

http://public.zopyx.com/mailmate.mp4

-aj

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Re: [MlMt] Evaluation results

2015-05-19 Thread Andreas Jung



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On 19 May 2015, at 9:53, Benny Kjær Nielsen wrote:


- default columns do not work as expect, reverting the default columns
for a folder is not persisted properly

Yes, this does not work well for certain standard folder types (sent, junk, 
...). Unfortunately, improving this most likely requires a fundamental redesign 
of how it works and I cannot promise that'll happen soon.


No, it does not work _at all_ with standard folder. I apply Revert to default 
columns on a folder, switch to a different folder and back and the column 
layout again is not the default columns layout.


- being unable to remove an imap folder containing message without prior
removing all mails manually (major usability pain in the ass)

As I stated in [the 
ticket](https://freron.lighthouseapp.com/projects/58672/tickets/1157-unable-to-delete-imap-folders#ticket-1157-1)
 I am willing to prioritize this if it's very important to you. I don't see 
this as a “major usability pain in the ass” since I don't think a lot of users 
frequently delete IMAP mailboxes containing emails. As also stated in the 
ticket, it's not a quick fix, because MailMate has multiple checks to ensure 
that non-empty IMAP mailboxes are never deleted.

It is a major pain when you need to clean up your inboxes or deal with lots of 
mailboxes that you are using for a short amount of time. And as said: adding an 
explicit user confirmation is unlikely a big warning.


- incomplete and half-baked implementation of the mailboxes tree...being
unable to arrange mailboxes as needed using drag  drop

There is certainly potential for improvement in this area.

It's just half-baked and it is far away from being helpful for organizing my 
favorite email folders and for accessing them fast.


- fragile rule engine...hard to debug why email rules work sometimes and 
sometimes
not

For debugging, I recommend creating a smart mailbox with the same conditions as 
used by the rule. That should make it easy to see what is matched and what is 
not matched.

Easy rules like matching a single From: address sometimes works and sometimes 
it does not. The behavior
is often odd and unpredictable. This makes working with Mailmate just 
unreliable.



What is my point?

Mailmate is not a bad application and I appreciate that the maintainer
cares more about productivity and power-user features than implementing
useless features that nobody needs. However Mailmate has a serious
quality assurance problem. A lot of features are only half implemented
and not stable or usable. What is the point? Mailmate costs 45 EURO
compared to 15 EUR for Postbox compared to nothing for Mail.app.

Well, you already stated what your problem with Postbox is. I wrote this (and 
many other replies) for free. Getting the same number of responses from Postbox 
support would have cost you a fortune ;-) As an added bonus, I've spent time 
ignoring the use of words such as “ass”, “stupid”, and “suck”. That's not as 
easy as one might think.

(Oh, and good luck getting feedback replies from Apple.)

I guess feedback should be a two-way street: I don't know about other 
developers, but I think you would get both more and better responses by toning 
down your language a bit. I'm certainly not motivated by being told how much 
this or that suck. I'm perfectly aware of all the bugs and short-comings of 
MailMate. I am, by far, its worst critic and I have no idea why *anyone* would 
want to use MailMate. That is also why I continue to work on MailMate. I want 
it to be good enough to deserve *my own* praise.

The conclusion is: all mail applications for Mac suck in their own special
way - only the price differs.

I really don't know how to respond to that. If you are in a situation where you 
need a discount then let me know. I'm not going to lower the price in general. 
And don't get me wrong. If I was working on MailMate for the money then I would 
be more stupid than the shortcomings of MailMate are.



I don't care about a discount and I don't care about 50 EUR. I care about a 
working work environment and
I take the freedom to complain about software that has obvious bugs. I am 
software developer myself and I am annoyed to see so many little obvious and 
open issues in your software in a 1.9 release. I have not seen this in any 
other Mac software so far. Either some features are not very well thought or 
just badly implement
or just to generic in order to make it right (the rules engine gives me exactly 
this feeling).

-aj

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Re: [MlMt] Evaluation results

2015-05-19 Thread Paula Coelho


Yes, this does not work well for certain standard folder types (sent, 
junk, ...). Unfortunately, improving this most likely requires a 
fundamental redesign of how it works and I cannot promise that'll 
happen soon.



No, it does not work _at all_ with standard folder. I apply Revert to 
default columns on a folder, switch to a different folder and back 
and the column layout again is not the default columns layout.


I’m on MM 1.9.1 (5084) OS X 10.10.3 and I cannot reproduce what you 
describe. I get what Benny pointed out: it does _not_ work for Drafts, 
Sent and Junk, it _works_ perfectly for everything else.


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Re: [MlMt] Evaluation results

2015-05-19 Thread Andreas Jung




On 19 May 2015, at 17:27, Ben Klebe wrote:

 I don't care about a discount and I don't care about 50 EUR. I care about a 
 working work environment and
 I take the freedom to complain about software that has obvious bugs. I am 
 software developer myself and I am annoyed to see so many little obvious and 
 open issues in your software in a 1.9 release. I have not seen this in any 
 other Mac software so far. Either some features are not very well thought or 
 just badly implement
 or just to generic in order to make it right (the rules engine gives me 
 exactly this feeling).

 -aj



 Furthermore, MailMate offers classes of features that are unavailable in 
 other mail clients, and even the ability to request more of these features 
 and amendments to these features directly with a prompt and polite response. 
 The bugs you have pointed out are non-obvious at best and edge cases at worst.

Counters showing improper numbers of unread messages an edge case?
Non persistent column settings an edge case?
Simple email rules something working and sometimes not an edge case?

Seriously?

 For a single developer the fact that it works at all is quite impressive, 
 especially in such an archaic language as Objective-C. I'm sure you realize 
 that. You don't have the right to complain about bugs in software you do not 
 own. If it really peeved you that your trial had so many bugs, you could have 
 simply said here's why I'm not buying and moved on.

The programming language does not matter and the number of developers does not 
matter. The quality of a product I potentially pay for matters. If the quality, 
the reliability and the added value over competitor products is worth the money 
then I am happy to pay let's say 100 EUR. Neither the programming language nor 
the number of developer is an excuse for such obvious flaws. And you don't have 
to tell that I have no right for complaining about bugs. Obviously some of you 
have problems taking issues seriously?
 
-aj

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Re: [MlMt] Evaluation results

2015-05-19 Thread Ben Klebe
 I don't care about a discount and I don't care about 50 EUR. I care about a 
 working work environment and
 I take the freedom to complain about software that has obvious bugs. I am 
 software developer myself and I am annoyed to see so many little obvious and 
 open issues in your software in a 1.9 release. I have not seen this in any 
 other Mac software so far. Either some features are not very well thought or 
 just badly implement
 or just to generic in order to make it right (the rules engine gives me 
 exactly this feeling).

 -aj

I think you need to consider several factors in your evaluation of MailMate. 
I'm not saying it's for you, because it's certainly not for everyone.

MailMate is a truly unique application. It is developed singlehandedly. The 
developer allows you to submit bug reports, converse with them frankly and 
directly about your issues, and even request features. Before continuing, you 
must at least acknowledge that an ungodly amount of effort has gone into making 
you and all of us happy with MailMate. If it's not clear to you already that 
being able to converse publicly and directly with a developer is unique in 
proprietary software, it should be now.

Furthermore, MailMate offers classes of features that are unavailable in other 
mail clients, and even the ability to request more of these features and 
amendments to these features directly with a prompt and polite response. The 
bugs you have pointed out are non-obvious at best and edge cases at worst. For 
a single developer the fact that it works at all is quite impressive, 
especially in such an archaic language as Objective-C. I'm sure you realize 
that. You don't have the right to complain about bugs in software you do not 
own. If it really peeved you that your trial had so many bugs, you could have 
simply said here's why I'm not buying and moved on.

Instead, you chose to write a screed decrying all Mac email clients, saying 
that they were all bad and the only difference between them was the price. Why 
you sent this to the MailMate public list, I'll never know. If you're sick of 
native mail clients, go use Gmail. It's a nice, sterile web service where I can 
assure you there will be no noticeable bugs and also nobody to talk to should 
you need help. Don't come whining to a single indie developer's mailing list 
about how much their and everyone else's product sucks. It adds literally 
nothing to the conversation and makes you look bad.

Sincerely,

Ben Klebe

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Re: [MlMt] Evaluation results

2015-05-19 Thread Benny Kjær Nielsen

Hi everybody,

this thread quickly exploded. That was not the intention with my initial 
reply, but maybe I should have anticipated it.


Thanks to everyone contributing to the thread, but I think we can safely 
stop it now. Please!


I'll reply to this one and then I'll handle any specifics off list 
(politely) later tonight. Write me off list if any of you have 
additional remarks.


On 19 May 2015, at 18:06, Andreas Jung wrote:


On 19 May 2015, at 17:53, Barton Lipman wrote:

There's no need to harass people on a public mailing list who 
subscribe in order to keep up with new ideas for software they like.  
If you don't like it, please communicate with the developer off this 
mailing list or just don't buy the software.


oh my god...are we in the software business or in the kindergarten?
you guys can't stand critics for paid software? How laughable is this?
Since Mailmate is not open-source and since it is a commercial product 
(and I don't have to care about
the language and about the circumstance of the making of Mailmate) 
there is a right to complain.


You certainly do and I hope I haven't expressed that you could not do 
that. But the same goes for every other user of MailMate on this list 
— also if they want to share a different view on MailMate.


**I** am the only one really required to take all complaints seriously 
and handle them politely. And that's what I intend to continue to do.


Feel free to be offended or take the critics seriously..perhaps 
someone takes a lesson from this thread.


Perhaps...

As stated above I'll go through the thread later tonight and deal with 
any details. I might ask you to help me debug some of the issues, but if 
you are done with MailMate then you can just ignore those requests.


End of thread!

--
Benny
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Re: [MlMt] Evaluation results

2015-05-19 Thread Andreas Jung


On 19 May 2015, at 17:53, Barton Lipman wrote:

 For someone who is so particular, why is this one of the testimonials on your 
 website?

 Produce  Publish server:

 We justed finished writing our brochure texts through the web and some 
 seconds later we could hold the print-ready PDF document in our hands  - 
 very impressing. Just a blink of an eye away and the PDF was ready - this 
 this the fascination of this publishing solution.

 There's no need to harass people on a public mailing list who subscribe in 
 order to keep up with new ideas for software they like.  If you don't like 
 it, please communicate with the developer off this mailing list or just don't 
 buy the software.


oh my god...are we in the software business or in the kindergarten? 
you guys can't stand critics for paid software? How laughable is this?
Since Mailmate is not open-source and since it is a commercial product (and I 
don't have to care about
the language and about the circumstance of the making of Mailmate) there is a 
right to complain.
Feel free to be offended or take the critics seriously..perhaps someone takes a 
lesson from this thread.

-aj

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Re: [MlMt] Evaluation results

2015-05-19 Thread Paula Coelho
So it doesn’t work for you, and it does for me (and others). It might 
be the case for the other bugs you pointed out (i didn’t notice them 
in my daily use, but neither did i attempt to reproduce today as i did 
for the columns layout one).


Looks like for some reason you landed in an exception case, rather than 
the norm of the MM behaviour. You may try to understand why (and i’m 
not at all saying you should, by all means) or move on.


good day to you!
p.

On 19 May 2015, at 12:30, Andreas Jung wrote:


On 19 May 2015, at 17:09, Paula Coelho wrote:

Yes, this does not work well for certain standard folder types 
(sent, junk, ...). Unfortunately, improving this most likely 
requires a fundamental redesign of how it works and I cannot 
promise that'll happen soon.



No, it does not work _at all_ with standard folder. I apply Revert 
to default columns on a folder, switch to a different folder and 
back and the column layout again is not the default columns layout.


I’m on MM 1.9.1 (5084) OS X 10.10.3 and I cannot reproduce what you 
describe. I get what Benny pointed out: it does _not_ work for 
Drafts, Sent and Junk, it _works_ perfectly for everything else.





Not, it does not as you can see from this screencast:

http://public.zopyx.com/mailmate.mp4

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Re: [MlMt] Evaluation results

2015-05-19 Thread Barton Lipman
Personally, I'm not in the software business.  I just subscribe to an 
email list because I like the software.  I don't have any interest in 
your views on the topic.


Bart


On 19 May 2015, at 12:06, Andreas Jung wrote:


On 19 May 2015, at 17:53, Barton Lipman wrote:

For someone who is so particular, why is this one of the testimonials 
on your website?



Produce  Publish server:

We justed finished writing our brochure texts through the web and 
some seconds later we could hold the print-ready PDF document in our 
hands  - very impressing. Just a blink of an eye away and the PDF 
was ready - this this the fascination of this publishing solution.


There's no need to harass people on a public mailing list who 
subscribe in order to keep up with new ideas for software they like.  
If you don't like it, please communicate with the developer off this 
mailing list or just don't buy the software.




oh my god...are we in the software business or in the kindergarten?
you guys can't stand critics for paid software? How laughable is this?
Since Mailmate is not open-source and since it is a commercial product 
(and I don't have to care about
the language and about the circumstance of the making of Mailmate) 
there is a right to complain.
Feel free to be offended or take the critics seriously..perhaps 
someone takes a lesson from this thread.


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[MlMt] Evaluation results

2015-05-18 Thread Andreas Jung
Hi there,

I have been using Mailmate for three weeks now - with very mixed feelings.
As a longtime Postbox user I've been pissed lately by the bad support of Postbox
Inc and some painful bugs in the stability of Postbox - so I came to Mailmate.

However Mailmate also has tons of minor and major issues. Ok, no software is
bugfree. But the density of minor flaws in Mailmate (that I would not expect
from a 1.9 version) is annoying. Some of my highlight bugs:

- invalid counters for unread mails for *some* folders

- default columns do not work as expect, reverting the default columns
   for a folder is not persisted properly

- being unable to remove an imap folder containing message without prior
  removing all mails manually (major usability pain in the ass)

- incomplete and half-baked implementation of the mailboxes tree...being
  unable to arrange mailboxes as needed using drag  drop

- fragile rule engine...hard to debug why email rules work sometimes and 
sometimes
  not

- usability issues with the signing and encryption UI where the signing/lock 
icons
  are set or enabled when it does not make sense (e.g. no key available for a 
recipient)

Most of the issues have been reported as feedback or as bugreports.


What is my point?

Mailmate is not a bad application and I appreciate that the maintainer
cares more about productivity and power-user features than implementing
useless features that nobody needs. However Mailmate has a serious
quality assurance problem. A lot of features are only half implemented
and not stable or usable. What is the point? Mailmate costs 45 EURO
compared to 15 EUR for Postbox compared to nothing for Mail.app.
The conclusion is: all mail applications for Mac suck in their own special
way - only the price differs.

-aj

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