Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Michael Rathbun via mailop
On Thu, 24 Aug 2023 11:30:19 -0600, Anne Mitchell via mailop wrote: >Well, and also *confirming* the email address to start with. Let's think about Heather, a mother of three in eastern Kansas, who signed up a while ago for real estate topics, presumably at a co-reg site of some sort. Cometh

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread David Conrad via mailop
If the address isn’t a “no-reply@“, I generally do the same, but more and more I’m getting “this message is sent from an unmonitored email address, please do not reply”. The worst so far is Royal Bank of Canada. One of their customers used my gmail address and I’ve been getting all sorts of

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Hal Murray via mailop
> To receive first an email requesting you to confirm your address, only to > next receive another email from them with the actual information? That seems > over-engineered... How often is it only one message? I typically get 3, often 4 sometimes even 5: we got your order we shipped it it

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jarland Donnell via mailop
I usually reply and ask them to cancel the order/reservation. Maybe next time the person won't be so careless writing down their email. On 2023-08-24 07:12, Chris Adams via mailop wrote: What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread postfix--- via mailop
On 2023-08-24 09:40, Mike Hillyer via mailop wrote: Because 99.9% of the time it is solicited really? think again, and also the definition of transactional email.  Here is an example from OpenTable whatever that belongs to the Booking.com horror show. some restaurant now *require* (as in:

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Woods via mailop
On Thu, 24 Aug 2023 at 18:43, Michael Grant via mailop wrote: > > (You could also try to reset the password, often sent to the registered > > email address.) > > I have this issue with my gmail account. I get literally a TON of > crap for other people who think they have my gmail account. >

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Michael Grant via mailop
> (You could also try to reset the password, often sent to the registered > email address.) I have this issue with my gmail account. I get literally a TON of crap for other people who think they have my gmail account. Unfortunately putting the mail in spam and telling gmail to block it but it

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Anne Mitchell via mailop
> On Aug 24, 2023, at 6:12 AM, Chris Adams via mailop wrote: > > What do you do when legitimate mail (lately, DoorDash order info and > Delta Airlines tickets) is sent to the wrong address? These types of > messages rarely have an unsubscribe method. I get a ton of crap to a > Gmail address

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jay R. Ashworth via mailop
Oh dear ghod yes. I want to line everyone who's ever recommended noreply@ up against the wall and [ At this point in the broadcast, Jay thought better of saying what he wanted to do in a posting to a public mailing list, but trust me, it was going to be very satisfying to hear about, for

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Jaroslaw Rafa via mailop
Dnia 24.08.2023 o godz. 07:12:52 Chris Adams via mailop pisze: > What do you do when legitimate mail (lately, DoorDash order info and > Delta Airlines tickets) is sent to the wrong address? These types of > messages rarely have an unsubscribe method. I get a ton of crap to a > Gmail address that

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread John Levine via mailop
It appears that Chris Adams via mailop said: >What do you do when legitimate mail (lately, DoorDash order info and >Delta Airlines tickets) is sent to the wrong address? My Gmail account gets a lot of mail for people who imagine that my account is their account. They have names similar to mine

Re: [mailop] [STATE of the UNION] Tails from the trenches of the spam auditing team..

2023-08-24 Thread John Levine via mailop
It appears that Slavko via mailop said: >>In all the years I've been running mail systems (which to my great >>astonishment is now greater than 25!) I've used a variety of netblock sizes >>and occasionally entire >AS numbers in outright blocks. > >IIRC, Jaroslaw have bad neighbors... Well,

Re: [mailop] [STATE of the UNION] Tails from the trenches of the spam auditing team..

2023-08-24 Thread Michael Orlitzky via mailop
On Thu, 2023-08-24 at 12:10 +0200, Jaroslaw Rafa via mailop wrote: > > Individual IP reputation - yes. > > Netblock reputation - no. Only if you know that the entire netblock belongs > to a spammer, it is justified to block the entire netblock. > > If it is just a random netblock of some ISP

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
Because 99.9% of the time it is solicited, outside of the scenario you are dealing with, someone engaged in an action with the vendor systems which is triggering a notification to the user of the status of their action, and on top of that a remote MTA is accepting that message as going to a

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Paul Menzel said: > I guess it’s ignorance, and that nobody complains to them. Depending > on your jurisdiction you can report this case to the “data privacy > office”, and you can contact the data protection officer of the > offending company. I hadn't thought about trying

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Mike Hillyer said: > You get a doordash status message, you decide you don't need them, you > unsubscribe. A couple of months later you need to reset your password and now > you never get the reset link because you unsubscribed from transactional > messages? Sure, we can get

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
One more note: in my opinion transactional messages should never come from a noreply@ but instead should route to customer support, so that cases of mistaken identity can be resolved by replying and letting them you that the messages are not reaching their intended recipient. -Original

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Paul Menzel via mailop
Dear Chris, Am 24.08.23 um 14:12 schrieb Chris Adams via mailop: What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to the wrong address? These types of messages rarely have an unsubscribe method. I get a ton of crap to a Gmail address that I

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Mike Hillyer via mailop
Adding an unsub link for truly transactional mail can result is missed messages later on, which is why there's usually not an unsub link. You get a doordash status message, you decide you don't need them, you unsubscribe. A couple of months later you need to reset your password and now you

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
Once upon a time, Christine Borgia said: > Because it's not a subscription. The person is entering the email address > where they want their order info to go, and they are entering your email. > The onus is on that person and not the vendor. That's a very vendor-centric look at it. When I get

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Christine Borgia via mailop
> Account creations from airlines should already have a COI to begin with when siging up for an account. If there is an account creation involved, I agree with you. Same with auto-subscribing for marketing. I'm speaking only with regards to transactional messages being sent when someone enters

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Raymond Dijkxhoorn via mailop
Hello Christine, Because it's not a subscription. The person is entering the email address where they want their order info to go, and they are entering your email. The onus is on that person and not the vendor Not sure if i agree with that statement. In the majority of cases they auto add

Re: [mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Christine Borgia via mailop
Because it's not a subscription. The person is entering the email address where they want their order info to go, and they are entering your email. The onus is on that person and not the vendor. On Thu, Aug 24, 2023 at 8:16 AM Chris Adams via mailop wrote: > What do you do when legitimate mail

[mailop] Legit-looking mail to the wrong address with no unsubscribe

2023-08-24 Thread Chris Adams via mailop
What do you do when legitimate mail (lately, DoorDash order info and Delta Airlines tickets) is sent to the wrong address? These types of messages rarely have an unsubscribe method. I get a ton of crap to a Gmail address that I really only use for Google-related stuff (not as a general email

Re: [mailop] [STATE of the UNION] Tails from the trenches of the spam auditing team..

2023-08-24 Thread Slavko via mailop
Dňa 24. augusta 2023 11:10:48 UTC používateľ Graeme Fowler via mailop napísal: >On 24 August 2023 11:12:07 Jaroslaw Rafa via mailop wrote: > > >> If it is just a random netblock of some ISP that just happens to contain >> some spamming IPs (even a lot of them) inside - no, never block the

Re: [mailop] [STATE of the UNION] Tails from the trenches of the spam auditing team..

2023-08-24 Thread Graeme Fowler via mailop
On 24 August 2023 11:12:07 Jaroslaw Rafa via mailop wrote: If it is just a random netblock of some ISP that just happens to contain some spamming IPs (even a lot of them) inside - no, never block the netblock as a whole. In all the years I've been running mail systems (which to my great

Re: [mailop] [STATE of the UNION] Tails from the trenches of the spam auditing team..

2023-08-24 Thread Jaroslaw Rafa via mailop
Dnia 23.08.2023 o godz. 09:08:52 Michael Peddemors via mailop pisze: > > It continues to be a battle, but overall the traditional spammers > are still getting IP space, seems that even the historically 'good' > hosting companies are throwing in the towel lately, and letting any > one on board