If you want to provide sending IPs (on or offlist), we can investigate a
little more for you.
On Wed, 1 Nov 2023 at 13:13, Allen Kevorkov via mailop
wrote:
> Hello,
>
> As of 10/25 we've had a sustained spike in 500-level bounces from cox.net
> with the following error:
>
> 5.2.0
>
> sender
Let me know which IP(s) and I can have someone to look into this tomorrow.
On Sat, 23 Sept 2023 at 15:26, Mark Fletcher via mailop
wrote:
> Hi,
>
> Is there anyone from Virgin Media here? We're seeing throttling with the
> response:
>
> 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded
>
We'd need to know the IP(s) you requested remediation on to know if we
attempted to send anything.
On Sun, 20 Aug 2023 at 03:15, Scott Mutter via mailop
wrote:
> Anybody from Cloudmark aware of any issues with their CSI IP Reputation
> Remediation Portal form?
>
> I've filled out the form -
Am guessing this resolved itself for you since I can see that over the past
24 hours over 97% of your traffic was happily accepted. I do see a not
insignificant amount of mail to invalid recipients so you might want to
check that you're understanding/processing bounces/deferrals properly.
On Tue,
If you haven't already done so, postmas...@proofpoint.com is your best
initial starting point for any such issues.
On Wed, 14 Sept 2022 at 10:20, Yves-Marie LE PORS-CHAUVEL via mailop <
mailop@mailop.org> wrote:
> Hi there,
>
> I would also be interested in any off-list contact from Proofpoint
>
Feel free to ping me with any issues
On Sat, 3 Sept 2022 at 15:54, admin admin via mailop
wrote:
> Can anyone here point me to a contact for dealing with a problem regarding
> Cloudmark CSI.
>
> I tried their website for support but they have not replied.
>
Not sure if I'm the "regular contact" here or not but I've been away for 2
weeks in any case. What's the issue?
On Fri, 1 Jul 2022 at 17:46, Luis E. Muñoz via mailop
wrote:
>
> I would appreciate any pointers to a colleague at Cloudmark. I need
> assistance with a false positive and the regular
Under the category of "better than nothing", one of the data points we
track for mail traffic from AmazonSES is the Feedback-ID header; indeed, in
previous discussions with AmazonSES peeps, they have been super keen to get
that data for any bad actors using their platform.
A decent number of
If you can provide me details of the sending IP(s) I can take a look at
what might be causing some of the issues for some of the networks
(Spectrum) you're trying to reach.
On Mon, 13 Dec 2021 at 19:22, Chad Dailey via mailop
wrote:
> Hello--
>
> In the past month or so, a decade-old mailing
Is this for an IP ending in .179? If so, that was resolved last week when
one of your colleagues got in touch with me. If it's a different issue, let
me know the IP in question.
On Mon, 29 Nov 2021 at 10:20, Lionel Thevenin via mailop
wrote:
> Hello,
>
>
>
> One of my clients has 1 of their
Hey Mark,
Let me know the IP(s) you're sending from and I can take a look at the data
to see what's happening.
On Sat, 6 Nov 2021 at 22:12, Mark Dale via mailop wrote:
>
> Hi,
>
> Is there anyone from Virgin Media here?
>
> We've recently started seeing email addressed to "@ntlworld.com" and
If you want to share the IP(s) you're sending from I might be able to
provide more specifics for you but it's all about backing off, reducing the
volume of data you're trying to send and the amount of recipient network
resources you're trying to use up.
On Thu, 18 Mar 2021 at 01:34, Vaibhav via
Checking the details (I know one of my team has already reset the IP for
you), it looks like it got caught up in a bad neighbourhood that started
spamming one of our customers, and some slightly over-zealous volumetric
rules kicked in to expand the range of IPs that got added to CSI, which we
can
postmas...@proofpoint.com is your friend in cases like these.
On Fri, 16 Oct 2020 at 22:13, L. Mark Stone via mailop
wrote:
> Very interested in this; we are seeing DKIM signing issues with emails
> sent by proofpoint for the recipient to click to obtain an encrypted email.
>
> Regards,
> Mark
Responded to this one off-list (not intentionally, just forgot to
reply-all!)
On Thu, 15 Oct 2020 at 16:40, Mark Fletcher via mailop
wrote:
> Hi All,
>
> Cox.net is throttling our new email server for groups.io, at
> 66.175.222.108, with "server temporarily unavailable" messages. If there's
>
If you specifically know that your issue relates to a CSI listing (for IPs)
or a content issue (i.e. you have a sample analysis string ) then you're
welcome to contact us about the matter but otherwise there is little we can
do for you, especially if it is the ISP making some policy decision.
To
Responded off-list, as requested.
On Tue, 22 Sep 2020 at 15:24, Scott Mutter via mailop
wrote:
> Anybody from CloudMark able to contact off list?
>
> Or how long does it generally take to get a response from CloudMark?
>
> Sent a request at https://csi.cloudmark.com/en/reset on Sunday - clicked
What IP(s) are you sending from? Not promising anything but I might be able
to dig in to the data and see if anything useful can be found related to
your sends.
On Fri, 31 May 2019 at 08:25, Simplelists - Andrew Beverley via mailop <
mailop@mailop.org> wrote:
> Hi,
>
> Does anyone have any
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