I think Microsoft is able to distribute the CS load across a wider group of
agents as I have had replies in the past from people not on the
deliverability teams. That said I would have thought Google could offer some
form of escalation beyond the webform. Just used the google postmaster form
as
Rather than open up a new thread I hope I can pop this in here:
We've been working very hard to bring our email up to scratch using all
available best practice and some very good advice form this group.
Microsoft - green now, Yahoo delivering well. Most other ISP seems in good
shape, It looks