Re: [mailop] SendGrid Abuse unresponsive

On Thu, May 21, 2020 at 09:29:02AM -0400, Chris via mailop wrote: > Atro, what was Y axis? Individual emails? 10's? 100's? More than that. Still only a drop in the ocean when it comes to an ESP that sends billions a day, of course. We are no Microsoft or Google. > And you just seemed to say

Re: [mailop] SendGrid Abuse unresponsive

Atro, what was Y axis? Individual emails? 10's? 100's? And you just seemed to say that it was all sendgrid, not taking into account whether it was spam or not. Correct? Um. On 2020-05-21 05:01, Atro Tossavainen via mailop wrote: Hey Ray, I checked again this morning and its 'back on

Re: [mailop] SendGrid Abuse unresponsive

Hi, the patterns look the same since jan 1st for recycled and pristine traps: adding typos: there is a dip between apr 5th and 13th... other than that I don't see much of a difference Jakub Olexa Founder & CEO E-mail: ja...@mailkit.com Tel: +420 777 744 440 Mailkit

Re: [mailop] SendGrid Abuse unresponsive

Hey Ray, > I checked again this morning and its 'back on track' here also now. > > I saw a (big) drop here during the day but it has cought up. Having a bit of longer-term perspective is good. Having said that, my business partner remarked that "we are also dealing with a situation where

Re: [mailop] SendGrid Abuse unresponsive

Hai! I don't see any drop in volumes here.   I just spent 10 minutes looking at anything hitting traps today from Sendgrid ASN and soon found plenty of concern: I concur with Steve. http://www.atro.fi/sendgrid.png Y axis is linear, thin line is trendline. Thanks Atro! I checked again

Re: [mailop] SendGrid Abuse unresponsive

> I don't see any drop in volumes here.   I just spent 10 minutes > looking at anything hitting traps today from Sendgrid ASN and soon > found plenty of concern: I concur with Steve. http://www.atro.fi/sendgrid.png Y axis is linear, thin line is trendline. -- Atro Tossavainen, Founder,

Re: [mailop] SendGrid Abuse unresponsive

Hello Steve, I'm seeing a very significant drop off of sendgrid-originated spam. Couple of minor phish/419 in the past 24 hours. Anybody else? I don't see any drop in volumes here.   I just spent 10 minutes looking at anything hitting traps today from Sendgrid ASN and soon found plenty of

Re: [mailop] SendGrid Abuse unresponsive

Still seeing the phishing attempts.. Only reason there is less, is some of the older IP(s) still in blacklists ;) Just kidding, but volume high enough to show that they don't have the issue handled as of yet.. On 2020-05-19 12:48 p.m., Chris via mailop wrote: I'm seeing a very significant

Re: [mailop] SendGrid Abuse unresponsive

I'm seeing a very significant drop off of sendgrid-originated spam. Couple of minor phish/419 in the past 24 hours. Anybody else? ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Re: [mailop] SendGrid Abuse unresponsive

On 2020-05-12 13:10, Melinda Plemel via mailop wrote: I can help with this issue.  Feel free to DM me and I'll get it taken care of. Hi Melinda, the email in question is Len Shneyder You know Len of course. He REALLY needs to get on here. I didn't realize that Len was now in the sendgrid

Re: [mailop] SendGrid Abuse unresponsive

I can help with this issue. Feel free to DM me and I'll get it taken care of. Melinda On Tue, May 12, 2020 at 10:58 AM Steven Champeon via mailop < mailop@mailop.org> wrote: > on Mon, May 11, 2020 at 01:45:42PM -0400, Matt V via mailop wrote: > > On 2020-05-05 11:09 p.m., Andy Smith via mailop

Re: [mailop] SendGrid Abuse unresponsive

on Mon, May 11, 2020 at 01:45:42PM -0400, Matt V via mailop wrote: > On 2020-05-05 11:09 p.m., Andy Smith via mailop wrote: > > I've been told by at least one Sendgrid person that they have > requested membership to the list and are awaiting administrator > approvals... Yep, apparently the folks

Re: [mailop] SendGrid Abuse unresponsive

On 2020-05-11 14:15, Brielle via mailop wrote: On 5/11/2020 11:45 AM, Matt V via mailop wrote: On 2020-05-05 11:09 p.m., Andy Smith via mailop wrote: I've been told by at least one Sendgrid person that they have requested membership to the list and are awaiting administrator approvals...

Re: [mailop] SendGrid Abuse unresponsive

The very first reply to this thread was from a SendGrid representative. They generally respond pretty quickly any time they are mentioned here. Luke On Mon, May 11, 2020 at 11:24 AM Brielle via mailop wrote: > On 5/11/2020 11:45 AM, Matt V via mailop wrote: > > On 2020-05-05 11:09 p.m., Andy

Re: [mailop] SendGrid Abuse unresponsive

On 5/11/2020 11:45 AM, Matt V via mailop wrote: On 2020-05-05 11:09 p.m., Andy Smith via mailop wrote: I've been told by at least one Sendgrid person that they have requested membership to the list and are awaiting administrator approvals... Better late than never I guess... -- Brielle

Re: [mailop] SendGrid Abuse unresponsive

On 2020-05-05 11:09 p.m., Andy Smith via mailop wrote: I've been told by at least one Sendgrid person that they have requested membership to the list and are awaiting administrator approvals... -- ~ MATT ___ mailop mailing list mailop@mailop.org

Re: [mailop] SendGrid Abuse unresponsive

-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 On Tue, 2020-05-05 at 15:06 -0700, Jay Hennigan via mailop wrote: > On 5/5/20 14:30, Blake Hudson via mailop wrote: > > Been getting a variety of Amex scams for several weeks via SendGrid. > > Wish they had a better reporting mechanism. > The

Re: [mailop] SendGrid Abuse unresponsive

On Wed, 6 May 2020, Andy Smith via mailop wrote: Hello, On Tue, May 05, 2020 at 02:50:39PM -0700, Carl Byington via mailop wrote: It is bad enough that our local spamassassin rules add 5 points if the message is dkim signed by sendgrid.net. Same here and it's extra frustrating because

Re: [mailop] SendGrid Abuse unresponsive

Hello, On Tue, May 05, 2020 at 02:50:39PM -0700, Carl Byington via mailop wrote: > It is bad enough that our local spamassassin rules add 5 points if the > message is dkim signed by sendgrid.net. Same here and it's extra frustrating because there is so much ham in there as well. Just some

Re: [mailop] SendGrid Abuse unresponsive

On 5/5/20 14:30, Blake Hudson via mailop wrote: Been getting a variety of Amex scams for several weeks via SendGrid. Wish they had a better reporting mechanism. The reporting mechanism is fine. There just isn't anyone who cares on the other end of it. -- Jay Hennigan - j...@west.net Network

Re: [mailop] SendGrid Abuse unresponsive

-BEGIN PGP SIGNED MESSAGE- Hash: SHA512 On Tue, 2020-05-05 at 07:48 -0700, Michael Peddemors via mailop wrote: > This is a little too obvious, and while historically SendGrid ran a > tight ship, and got a little lee way from spam auditors.. it's getting > very bad, and going on for too

Re: [mailop] SendGrid Abuse unresponsive

And DHL, NETFLIX, and others.. and they are SO blatant and obvious.. Maybe the DHL/Netflix/Amex guys have a bigger stick that they can use, the amount of phishing attempts through SendGrid is staggering, and especially when exactly the same phishing email comes in day after day.. I am sure

Re: [mailop] SendGrid Abuse unresponsive

Been getting a variety of Amex scams for several weeks via SendGrid. Wish they had a better reporting mechanism. Received: from wrqvfvsw.outbound-mail.sendgrid.net (wrqvfvsw.outbound-mail.sendgrid.net [149.72.248.105])     (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))

Re: [mailop] SendGrid Abuse unresponsive

mailop@mailop.org Subject: Re: [mailop] SendGrid Abuse unresponsive This email has reached Mapp via an external source Hi Andy, well.. there is software out there that does exactly that. Follow every single link. Sometimes multiple times even with a delay of hours. At least that’s what I a

Re: [mailop] SendGrid Abuse unresponsive

Hi Andy, well.. there is software out there that does exactly that. Follow every single link. Sometimes multiple times even with a delay of hours. At least that’s what I am seeing. That stuff is pretty annoying. But you’re right, for abuse reports there should be a webform and some kind of

Re: [mailop] SendGrid Abuse unresponsive

Hi Alexander, On Tue, May 05, 2020 at 05:25:38PM +0200, Alexander Zeh via mailop wrote: > > It would also be great if SendGrid would include an abuse reporting > > URL in the headers of each message, specific to that message, i.e. > > that passes along all info that SendGrid would need to

Re: [mailop] SendGrid Abuse unresponsive

Hello, > It would also be great if SendGrid would include an abuse reporting > URL in the headers of each message, specific to that message, i.e. > that passes along all info that SendGrid would need to identify that > campaign/client. I’m not so sure about that, having in mind that the

Re: [mailop] SendGrid Abuse unresponsive

Hi Atro, On Tue, May 05, 2020 at 05:37:26PM +0300, Atro Tossavainen via mailop wrote: > On Tue, May 05, 2020 at 02:15:07PM +, Andy Smith via mailop wrote: > > At present the process is to just forward the mail to > > abuse@sendgrid. It's great that they accept reports that way and > > I'm not

Re: [mailop] SendGrid Abuse unresponsive

On Tue, May 05, 2020 at 07:48:12AM -0700, Michael Peddemors via mailop wrote: > Since on the topic of SendGrid.. http://mainsleaze.spambouncer.org/2019-11-to-2020-04-in-spamtraps-esps/ The trends for Salesforce and SendGrid are remarkably upwards... -- Atro Tossavainen, Chairman of the Board

Re: [mailop] SendGrid Abuse unresponsive

Since on the topic of SendGrid.. Received: from dhl.com (unknown) by geopod-ismtpd-2-1 (SG) with ESMTP id yXjQUIVNTmWUp86G27YZTw for ; Tue, 05 May 2020 10:02:57.886 + (UTC) From: DHL Express Subject: Shipment Arrival Notice. Date: Tue, 05 May 2020 10:02:57

Re: [mailop] SendGrid Abuse unresponsive

On Tue, May 05, 2020 at 02:15:07PM +, Andy Smith via mailop wrote: > Hello, > > On Tue, May 05, 2020 at 06:00:44AM +0300, Atro Tossavainen via mailop wrote: > > Any chance SendGrid might amend its ticket system so that there would > > be autoreplies when tickets are created that showed issue

Re: [mailop] SendGrid Abuse unresponsive

Hello, On Tue, May 05, 2020 at 06:00:44AM +0300, Atro Tossavainen via mailop wrote: > Any chance SendGrid might amend its ticket system so that there would > be autoreplies when tickets are created that showed issue numbers > connected with the original request It would also be great if SendGrid

Re: [mailop] SendGrid Abuse unresponsive

Dnia 5.05.2020 o godz. 08:32:43 Michael Orlitzky via mailop pisze: > > That message was never retried, even though this page says you'll retry > for 72 hours: > > https://sendgrid.com/docs/glossary/deferrals/ > > That sample is fresh in my mind, but it's not a unique problem. We do >

Re: [mailop] SendGrid Abuse unresponsive

On 5/4/20 10:49 PM, Will Boyd via mailop wrote: > Hi Kyle, > > I've located those tickets. It looks like a colleague did reply on > Wednesday to 4218173 and the reply went to Angelo. I'm not on our abuse > team but will ping them with both ticket numbers to follow up. > If you'll allow me to

Re: [mailop] SendGrid Abuse unresponsive

On Mon, May 04, 2020 at 08:49:32PM -0600, Will Boyd via mailop wrote: > Hi Kyle, > > I've located those tickets. It looks like a colleague did reply on > Wednesday to 4218173 and the reply went to Angelo. I'm not on our abuse > team but will ping them with both ticket numbers to follow up.

Re: [mailop] SendGrid Abuse unresponsive

Hi Kyle, I've located those tickets. It looks like a colleague did reply on Wednesday to 4218173 and the reply went to Angelo. I'm not on our abuse team but will ping them with both ticket numbers to follow up. Will On Mon, May 4, 2020 at 8:20 PM Kyle Thorne via mailop wrote: > Hi everyone, >

[mailop] SendGrid Abuse unresponsive

Hi everyone, Is anyone from SendGrid on-list that can help with an abuse report that has gone unanswered? We have two tickets with SendGrid that have *no response: *4218173 and 4278230. This fraud account is phishing our users, so there's no reason SendGrid shouldn't be able to suspend / ban