Re: [mailop] [External] Lashback UBL (unsubscore.com) not working?

Just an update from lashback: We're in the midst of a total migration to the cloud. Things should be back to normal soon. Regards, KAM ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

Re: [mailop] [External] Lashback UBL (unsubscore.com) not working?

On 9/24/2020 12:22 PM, Robert L Mathews via mailop wrote: > We use the Lashback UBL described at as > a (small part of) scoring incoming mail. The actual list domain name is > "unsubscore.com". > > About 10 days ago I noticed that the timestamps on their rsyncable

[mailop] Lashback UBL (unsubscore.com) not working?

We use the Lashback UBL described at as a (small part of) scoring incoming mail. The actual list domain name is "unsubscore.com". About 10 days ago I noticed that the timestamps on their rsyncable files stopped updating. I contacted them about this but got no

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

On 9/24/20 01:10, Benoit Panizzon via mailop wrote: [snip] Now the Microsoft customer contacted us, that he had indeed subscribed to the newsletter of our customer and still wanted to receive it. So we checked with the recipient WHY he kept reporting those emails as spam and he told us, that

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

I am having the same issue multiple times a week because users do not understand the difference between Junk and Trash - which might also be a language issue if you are not a native speaker. That's an interesting point. For many years in the USA we referred to unsolicited advertising as

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

> Maybe they should name it, "Unwanted mails you want to be reported" I would second this. Maybe a little more simple. "Report as Junk" or "Report as Spam". Although I don't have the highest level of confidence in end-users reading or knowing word meanings - so I'm not sure if it will really

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

Hi! > Is there any chance such incidents could be avoided by Microsoft > showing a pop up or similar, that a complaint to the sending ISP is > being generated when moving an email to the 'junk' folder? We receive those mails as well. Many times the mails from Microsoft contain sensible personal

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

> Would that even change the customer behaviour? I doubt so. > Maybe if they make it so user has to click 5 times through warnings > before it ends to the junk folder, while trash is only 1 click away. > But, if they do that, people would also probably stop reporting junk. I am sure this would

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

On 9/24/20 11:13 AM, Jaroslaw Rafa via mailop wrote: Dnia 24.09.2020 o godz. 10:25:00 Thomas Walter via mailop pisze: BTW - "Spam" also is a bad name for those folders, because the word now seems to be a catch-all phrase for "E-Mails I do not like". But definitely better than "Junk". "Junk"

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

Dnia 24.09.2020 o godz. 10:25:00 Thomas Walter via mailop pisze: > BTW - "Spam" also is a bad name for those folders, because the word now > seems to be a catch-all phrase for "E-Mails I do not like". But definitely better than "Junk". "Junk" doesn't bring - at least for me - even that

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

On 9/24/20 10:10 AM, Benoit Panizzon via mailop wrote: Is there any chance such incidents could be avoided by Microsoft showing a pop up or similar, that a complaint to the sending ISP is being generated when moving an email to the 'junk' folder? Or that Microsoft would CC his own customer

Re: [mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

Hey fellow mailmasters, On 24.09.20 10:10, Benoit Panizzon via mailop wrote: > Now the Microsoft customer contacted us, that he had indeed subscribed > to the newsletter of our customer and still wanted to receive it. So we > checked with the recipient WHY he kept reporting those emails as spam >

[mailop] Any chance that Microsoft would tell it's customer that the 'junk' folder creates complaints?

Hi Gang We had one more case of one of our customers sending commercial newsletters resulting in us getting complaints from hotmail.com etc. users. We confronted our customer and requested a proof of opt-in for the Microsoft recipients. Our customer ignored this. So on the next occurrence, we