Re: [mailop] The utility of spam folders

2019-04-20 Thread Sébastien Riccio
Hello, > you are forgetting that users are stupid. As I've mentioned before I have to > deal with abuse messages daily because > users press "Junk" > instead of "Delete" buttons. They don't understand the difference between > "Junk" and "Trash" or they sort a regular mail response to junk

Re: [mailop] The utility of spam folders

2019-04-20 Thread Sébastien Riccio
mails from our customers are rejected. I really would like to understand how this is possible. Sébastien RICCIO SYSTEM ADMINISTRATOR P +41 840 888 888 F +41 840 888 000 M sric...@swisscenter.com Sébastien RICCIO SYSTEM ADMINISTRATOR P  +41 840 888 888 F  +41 840 888 000 M sric...@swiss

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-20 Thread Sébastien Riccio
Hello and thank you. You’ve explained way better that me what we’re facing and what made me post the original message. Reagrds, Sébastien RICCIO SYSTEM ADMINISTRATOR P +41 840 888 888 F +41 840 888 000 M sric...@swisscenter.com<mailto:sric...@swisscenter.com> From: mailop On

Re: [mailop] The utility of spam folders

2019-04-22 Thread Sébastien Riccio
> No, it means that Gmail sends vast amounts of mail and most of it is not > spam. A one message test from a system that sends billions of messages a day > is hardly statistically significant. Yes okay. But I still don't get how it can be fair. Our systems sends quite some volume of mails

Re: [mailop] The utility of spam folders

2019-04-22 Thread Sébastien Riccio
Sébastien RICCIO SYSTEM ADMINISTRATOR P  +41 840 888 888 F  +41 840 888 000 M sric...@swisscenter.com > Nobody ever said it was fair. But I would suggest that if you want to run a > mail system, you'll have to figure out how to deal with all of the other msil > > systems

[mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-14 Thread Sébastien Riccio
ave no way to know what this is happening as the filtering techniques are obscure (maybe to protect them, but I'm sure spammers know much better about it than legit sysadmins...) Thanks a lot for reading and king regards. Sébastien RICCIO SYSTEM ADMINISTRATOR P  +41 840 888 888 F  +41 840 888 000 M

Re: [mailop] Anyone on this List with Access to Amazon SES Maillogs?

2019-05-16 Thread Sébastien Riccio via mailop
Postfix Trying 2001:4060:1:1001::12:6... Connected to 2001:4060:1:1001::12:6. Escape character is '^]'. 220-idefix.imp.ch ESMTP Postfix Sébastien RICCIO SYSTEM ADMINISTRATOR P +41 840 888 888 F +41 840 888 000 M sric...@swisscenter.com<mailto:sric...@swisscenter.com> From: mailop On

[mailop] Outlook/Hotmail reporting to us that a mail has been declared as SPAM by a recpient, but... ?

2019-06-28 Thread Sébastien Riccio via mailop
as SPAM at all and that only one message was in their spambox and it went there automatically. Aren't feedback loops reporting manual « Mark as spam » only ? Just trying to figure out what is going on here. Thanks a lot. Sébastien RICCIO SYSTEM ADMINISTRATOR P +41 840 888 888 F +41 840 888 000 M

Re: [mailop] Outlook/Hotmail reporting to us that a mail has been declared as SPAM by a recpient, but... ?

2019-06-28 Thread Sébastien Riccio via mailop
> We've seen this a few times. We've come to the conclusion that it's either > anti-spam software on the local computer that is automatically moving the > email into the user's spam folder (and thus marking it as spam), or the users > are accidentally doing it themselves without realising it.

Re: [mailop] Diversity in Mail Providers

2019-10-29 Thread Sébastien Riccio via mailop
Hi, Of course diversity is declining. A lot of legit mails sent from smaller operators ends up in junk mail mailboxes of these major operators (mostly at Microsoft mail services). As small operators we have no real way to clearly understand why this happens, so the customers, tired of this

Re: [mailop] Junk filtering as a tool for unfair competition

2019-10-23 Thread Sébastien Riccio via mailop
From: mailop On Behalf Of Stefano Bagnara via mailop PS: I REALLY don't think Microsoft is doing filtering for "unfair competition", as I also receive Microsoft own invoices for an Office365 plan I buy in my office365 junk folder. I simply guess SmartScreen is somehow "out of control" (or too

Re: [mailop] Junk filtering as a tool for unfair competition

2019-10-23 Thread Sébastien Riccio via mailop
On 23.10.19 08:51, Sébastien Riccio via mailop wrote: >> This will have to change. Do small operators need to start a petition >> against this ? >I'm going to send thoughts and prayers to help! SCNR :) > But yes, what are you going to do? "Block all mails to big players W

Re: [mailop] Junk filtering as a tool for unfair competition

2019-10-23 Thread Sébastien Riccio via mailop
Hi, We also have a lot of trouble with mails being sent to the junk folder on Microsoft hosted accounts. We have no problems with gmail or yahoo. There is no apparent reason for this, we constantly monitor our gateways IP reputation, blacklists, and all is green. This is frustrating because

[mailop] antispamcloud.com (SpamExperts) forensics reports format

2020-09-09 Thread Sébastien Riccio via mailop
message here that I removed for this post] Thanks a lot for your infos and help. Kind regards, Sébastien RICCIO SYSTEM ADMINISTRATOR P +41 840 888 888 F +41 840 888 000 M sric...@swisscenter.com<mailto:sric...@swisscenter.com> ___