Hi Javed,
we had a similar problem two weeks ago, it spontaneously and
misteriously solved itself after a week without opening any ticket.
We mitigated during that week of issues by deploying a new MTA (in the
same /24) and delivering mails to O365/Hotmail/Outlook through that new
server.
Hi Javed,
Just so you know, we are experience similar issues these days.
Made me re-read some history
https://www.mail-archive.com/mailop@mailop.org/msg01969.html
Cheers,
--
Benjamin BILLON
De : mailop [mailto:mailop-boun...@mailop.org] De la part de Javed Ali
Envoyé : mardi 23 janvier 2018
Hi Michael,
Thanks for your quick response.
I've already requested escalations multiple times through the tickets and
there's been no response after doing so. Our customer has also done the
same through the ticket they've created. We've attempted to follow the
formal channels for ~ 5 days but so
This mailinglist is not for Outlook issue escalations.
All such need to be handled thru the tickets you have already opened.
And I make a point of not having any visibility into said tickets until when
and IFF they are handed to me as escalations.
Any other way lies madness, sorry.
Aloha,
