Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
On Wed, Apr 29, 2020 at 3:22 AM Thorsten Behrens wrote: > Hi William, all, > > a quick update - after getting 6.3.5 finally shepherded through a > while ago, we've now switched to the 6.4 series, with currently 6.4.3 > being available in the Windows Store. > Excellent - is this switch from one major release to the next during on the third minor release to be an expected pattern? In other words is this how CIB will handle the dual version under release from TDF, using the third minor release as marking it as ready for "paying" customers? > > William Gathoye (LibreOffice) wrote: > > - LibreOffice Vanilla is only available in English and German, other > > languages are absent from the interfaces and from the options. The > > Microsoft account he uses is well defined in French (France) and the > > Windows he uses is using the same language > > > We're now shipping all available langs with the Store App. If there's > still issues with e.g. French users to obtain the version, please let > me know! > Sounds like big news. Will there be a press release, or other, public statement from CIB on that? I was about to post to SM about this change but if there is one coming I'll hold off til I can point to something from CIB. Best wishes, Drew > > > - LibreOffice Vanilla is reported as a 32-bit app by the Windows Task > > Manager. > > > Yeap, that's a reasonable common denominator. We're looking into > providing a joint offering with x64 as well (and not blowing size > limits). > > > - And lastly, even if you said new version are not available yet > > (because of holidays), the version I have access to hasn't been updated > > since 2019-07-22 according to the Microsoft Store. It's weird it is > > displaying "Release date" rather than "Last update date" and the > > LibreOffice version is missing from the description, how come? Is this a > > restriction from Microsoft? > > > Yep. The version number in the package we ship to Microsoft is always > faithfully reporting the actual LibreOffice release (minus the micro > release - e.g. current version has "6.4.3.0"). > > All the best, > > -- Thorsten > -- > To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org > Problems? > https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette > List archive: https://listarchives.libreoffice.org/global/marketing/ > Privacy Policy: https://www.documentfoundation.org/privacy > > -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi William, all, a quick update - after getting 6.3.5 finally shepherded through a while ago, we've now switched to the 6.4 series, with currently 6.4.3 being available in the Windows Store. William Gathoye (LibreOffice) wrote: > - LibreOffice Vanilla is only available in English and German, other > languages are absent from the interfaces and from the options. The > Microsoft account he uses is well defined in French (France) and the > Windows he uses is using the same language > We're now shipping all available langs with the Store App. If there's still issues with e.g. French users to obtain the version, please let me know! > - LibreOffice Vanilla is reported as a 32-bit app by the Windows Task > Manager. > Yeap, that's a reasonable common denominator. We're looking into providing a joint offering with x64 as well (and not blowing size limits). > - And lastly, even if you said new version are not available yet > (because of holidays), the version I have access to hasn't been updated > since 2019-07-22 according to the Microsoft Store. It's weird it is > displaying "Release date" rather than "Last update date" and the > LibreOffice version is missing from the description, how come? Is this a > restriction from Microsoft? > Yep. The version number in the package we ship to Microsoft is always faithfully reporting the actual LibreOffice release (minus the micro release - e.g. current version has "6.4.3.0"). All the best, -- Thorsten -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi Thorsten, On 15/01/2020 15:03, Thorsten Behrens wrote: > Thx for that feedback! I'll look into it - there's no good reason > LibreOffice from the store shouldn't have the same number of languages > than from libreoffice.org. I checked by myself by buying the app on the MS Store and installing it on a fresh Windows 10 Pro 1909 (November update) VM. I can confirm only English (South-Africa, UK, and USA) and German (Germany) are being installed. :/ > Yes, that's on purpose. We're currently offering _one_ version there, > and there's still quite a few users only able to run 32bit software. Any technical reason to this? I have reread the doc and it implies that the app can only contain one bitness as Target Processor Architecture. If we want 64 and 32bit support, we need to define 64-bit and bundle the 32 bit version in it as well. This is how I actually understood the concept with this sentence which may be a bit unclear though: `If the Target Processor Architecture for your app is x64 processor type, the app package must contain x64 binary or image type files. Note that in this case the package can also include x86 files, but the primary app experience should utilize the x64 binary` [1] I don't know whether specifying Target Processor Architecture to 64 bit is only limiting to 64 bit devices... *But*, unless I'm wrong, with the bunch of the users I helped via the LibreOfficeFR twitter account via TeamViewer, I never saw a Windows 10 S in a 32 bit variant. In my opinion, Windows 10 S has been built for 64 bit chips only IMHO, so supporting 32 bit *seems* irrelevant here. Unless we are supporting the MS Store from Windows 8.1? > Heh - that's the initial release date of the product - the version > currently available is 6.3.3.2; 6.3.4.2 is sadly stuck in the review > queue. Ok this is indeed a limitation of the MS Store. I can confirm this is indeed version 6.3.3.2 that is installed on my side. Unless I'm blind, the latest version available can only be seen *after the installation*. How stupid is that? ;( > With regard to general feedback - I wonder how the community would > feel about various options, e.g. directing users to askbot, or > bugzilla, or telegram? Clearly twitter is not a scalable way to file > bug reports. ;) Indeed Twitter isn't a bug reporting tool, but is great to catch attention and redirect the end user to the right team/instance :). So to your question, I would say redirecting to language specific Ask instances without hesitation. Telegram and especially Bugzilla are out of range for common users IMHO. Regards, [1] https://docs.microsoft.com/en-us/windows/uwp/debug-test-perf/windows-desktop-bridge-app-tests#4-platform-appropriate-files-test -- William Gathoye Hypertive volunteer for LibreOffice Proud member of The Document Foundation Member of LaMouette - French based association promoting ODF and LibreOffice -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi William, William Gathoye (LibreOffice) wrote: > - LibreOffice Vanilla is only available in English and German, other > languages are absent from the interfaces and from the options. The > Microsoft account he uses is well defined in French (France) and the > Windows he uses is using the same language > Thx for that feedback! I'll look into it - there's no good reason LibreOffice from the store shouldn't have the same number of languages than from libreoffice.org. > - LibreOffice Vanilla is reported as a 32-bit app by the Windows Task > Manager. > Yes, that's on purpose. We're currently offering _one_ version there, and there's still quite a few users only able to run 32bit software. > - And lastly, even if you said new version are not available yet > (because of holidays), the version I have access to hasn't been updated > since 2019-07-22 according to the Microsoft Store. It's weird it is > displaying "Release date" rather than "Last update date" and the > LibreOffice version is missing from the description, how come? Is this a > restriction from Microsoft? > Heh - that's the initial release date of the product - the version currently available is 6.3.3.2; 6.3.4.2 is sadly stuck in the review queue. With regard to general feedback - I wonder how the community would feel about various options, e.g. directing users to askbot, or bugzilla, or telegram? Clearly twitter is not a scalable way to file bug reports. ;) All the best, -- Thorsten -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi there, On 06/01/2020 02:01, Thorsten Behrens wrote: > Indeed, we're updating LibreOffice Vanilla (more or less) in lock-step > with the TDF releases. Unfortunately 6.3.4 is not yet available, due > to a smallish validation issue & vacation time. I'm following on this, because after the Windows 7 deprecation notice from yesterday[0], the LibreOfficeFR channel is flooded by questions wrt. LibreOffice Vanilla provided by CIB. One user has reported to me 3 issues he has been experiencing: - LibreOffice Vanilla is only available in English and German, other languages are absent from the interfaces and from the options. The Microsoft account he uses is well defined in French (France) and the Windows he uses is using the same language - LibreOffice Vanilla is reported as a 32-bit app by the Windows Task Manager. - And lastly, even if you said new version are not available yet (because of holidays), the version I have access to hasn't been updated since 2019-07-22 according to the Microsoft Store. It's weird it is displaying "Release date" rather than "Last update date" and the LibreOffice version is missing from the description, how come? Is this a restriction from Microsoft? Also, if you need help in providing a more up to date version, or are just missing time, feel free to ask us for help :) Always willing to bring help and experience. [0] https://twitter.com/LibreOfficeFR/status/1217040596369575939 [1] https://twitter.com/ombredetenebres/status/1216896382663041031 [2] https://www.microsoft.com/fr-be/p/libreoffice-vanilla/9npr3bznj4dm -- William Gathoye Hypertive volunteer for LibreOffice Proud member of The Document Foundation Member of LaMouette - French based association promoting ODF and LibreOffice -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi there, On 10/01/2020 01:48, Drew Jensen wrote: > 2nd; the convenience of real automatic updates during the 18 months. > 3rd; reasonable and fair price for the update service. With part of the > funds going directly towards shared community work. IMHO, the 18 months security update is not valid for the LibreOffice Vanilla version but rather for the "LibreOffice by CIB" version. I understood it like this. If the description was expected to mean something else, then it will need to be reworded IMHO. -- William Gathoye Hypertive volunteer for LibreOffice Proud member of The Document Foundation Member of LaMouette - French based association promoting ODF and LibreOffice -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Howdy, On Tue, Jan 7, 2020 at 4:19 PM Thorsten Behrens wrote: > > > Yes, that one; and that includes minor updates (as long as TDF does > them). :) > > In general, app stores add a layer of convenience, where especially > minor updates are easy & almost invisible to users. The downside is > that users then don't tend to visit libreoffice.org for updates; > therefore are not seeing the options for donation; therefore the > upfront price tag in lieu of donation. > > I know it was bit pedantic but I really wanted to be sure I understood. So, just now I see this over on twitter https://twitter.com/RensStehouwer/status/1214837011997241344 "Damn, the @Microsoft office pricing model sucks. I don't want a subscription and I don't want to pay €300 for a dressed down version for two persons, just because I got a new pc. I'm using @libreoffice from now on, and I'm advising everyone to do the same." with an interesting reply about Collabora Office for Android. So, seems to me that this Twitter user is a candidate for the MS Store subscription. Why would they want to do that? 1st; this isn't a lease of software. It won't stop working after the subscription period. 2nd; the convenience of real automatic updates during the 18 months. 3rd; reasonable and fair price for the update service. With part of the funds going directly towards shared community work. Anyway - thanks again, Thorsten. I'll go write a draft for the SM post and I think put it to the list before I share it - in a separate thread. Best wishes Drew -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi Drew, Drew Jensen wrote: > Really my question just comes down to how I should read one sentence in the > CIB press release. > and > Other than that I was curious as to which version of LO would come > with Vanilla and I take it from your reply that today this would be > 6.3.3; so may I take it the general answer is, Vanilla from the MS > Store is the current Fresh release? > Yes, that one; and that includes minor updates (as long as TDF does them). :) In general, app stores add a layer of convenience, where especially minor updates are easy & almost invisible to users. The downside is that users then don't tend to visit libreoffice.org for updates; therefore are not seeing the options for donation; therefore the upfront price tag in lieu of donation. Cheers, -- Thorsten -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Howdy Thorsten, On Mon, Jan 6, 2020 at 1:27 AM Thorsten Behrens wrote: > Hi Drew, > > Drew Jensen wrote: > > Are there any automatic updates with the Vanilla LibreOffice $9.99 > > package? > > > Indeed, we're updating LibreOffice Vanilla (more or less) in lock-step > with the TDF releases. Unfortunately 6.3.4 is not yet available, due > to a smallish validation issue & vacation time. > Thanks for getting back to me. Really my question just comes down to how I should read one sentence in the CIB press release. "TDF branded version relies on the global LibreOffice community for assistance and help, while LibreOffice powered by CIB also provides online support, automatic updates and security fixes for 18 months." Does that mean: Vanilla Libreoffice includes community support and online updates and security fixes for 18 months (via the MS Store) while LibreOffice powered by CIB, includes CIB support and online updates and security fixes for 18 months (via the MS Store) Other than that I was curious as to which version of LO would come with Vanilla and I take it from your reply that today this would be 6.3.3; so may I take it the general answer is, Vanilla from the MS Store is the current Fresh release? That's was it again thanks for your time. Best wishes Drew > > Cheers, > > -- Thorsten > -- > To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org > Problems? > https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette > List archive: https://listarchives.libreoffice.org/global/marketing/ > Privacy Policy: https://www.documentfoundation.org/privacy > > -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
Re: [libreoffice-marketing] Question regarding Microsoft Store download of Vanilla Libreoffice
Hi Drew, Drew Jensen wrote: > Are there any automatic updates with the Vanilla LibreOffice $9.99 > package? > Indeed, we're updating LibreOffice Vanilla (more or less) in lock-step with the TDF releases. Unfortunately 6.3.4 is not yet available, due to a smallish validation issue & vacation time. Cheers, -- Thorsten -- To unsubscribe e-mail to: marketing+unsubscr...@global.libreoffice.org Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette List archive: https://listarchives.libreoffice.org/global/marketing/ Privacy Policy: https://www.documentfoundation.org/privacy
