RE: The "like" factor

2017-11-20 Thread leo_tck
"Bryan Harris" wrote: > "My mother had a favorite saying (origin unknown): "You can get used to > anything if you do it long enough. Even hanging." She trotted out that > saying whenever my siblings or I complained about something that wasn't > going to change." > > And

Re: The "like" factor

2017-11-20 Thread Bryan Harris
Re: question: > How did you solve the "like" factor? I don't know how true, but I like these passages. "My mother had a favorite saying (origin unknown): "You can get used to anything if you do it long enough. Even hanging." She trotted out that saying whenever my si

Re: The "like" factor

2017-11-19 Thread Rupert Gallagher
Yes, this may well be the problem: easier to understand if we speak of teddy bear, much harder if we speak of software upgrades! And yet, here we are... Sent from ProtonMail Mobile On Mon, Nov 20, 2017 at 02:17, wrote: > I wrote: > > In that case, I'd interpret the

Re: The "like" factor

2017-11-19 Thread Rupert Gallagher
LibreOffice has the *old* Microsoft Office GUI, which is what the users wanted. The change was introduced to help them keeping the old workflow with the old GUI while meeting the demands of automated software deployment, relevant ISO 27001/2 policies, and yes, get past the Microsoft licencing

RE: The "like" factor

2017-11-19 Thread leo_tck
I wrote: > > In that case, I'd interpret the beancounter's reponse as 'have to make > sacrifices, don't we? *sigh*'. I amend that. Isn't it just loss? We experienced techies try not to allow ourselves to get too attached to an environment, don't we? But hasn't there been a 'first time' this has

Re: The "like" factor

2017-11-19 Thread Rupert Gallagher
Muscle memory and shortcuts are certainly something we must look after, within reason. Microsoft itself has changed menu one time too many, to the point of having people complain for it and not wanting to use the new versions. As they now have a menu that is close to the original favourite, and

Re: The "like" factor

2017-11-19 Thread bytevolcano
it won't help if you don't try to work with them to resolve the issues. This is the key to solving the "like" factor, as Rupert calls it. The users rightfully want a justification for the change, and they won't understand "oh this software is open source, so we're not locked in to propr

RE: The "like" factor

2017-11-19 Thread leo_tck
"Rupert Gallagher" wrote: > Well, people hated Microsoft's new GUIs, and wanted the old windows xp/7 > back, which we delivered. They are happy now, and so do we. > > They also hated the new GUI with the latest Office suite, so they kept using > the older version.

Re: The "like" factor

2017-11-19 Thread Rupert Gallagher
Well, people hated Microsoft's new GUIs, and wanted the old windows xp/7 back, which we delivered. They are happy now, and so do we. They also hated the new GUI with the latest Office suite, so they kept using the older version. LibreOffice has the Microsoft Office GUI, so they are happy now,

RE: The "like" factor

2017-11-19 Thread leo_tck
thetic/unwilling to > understand your users, and it won't help if you don't try to work with > them to resolve the issues. Well, if the root issue is the command from up high, then it's either obey or quit. A nasty dilemma, to say the least. > This is the key to solving the "like

RE: The "like" factor

2017-11-19 Thread leo_tck
"Daniel Wilkins" wrote: > Something to consider is that there *are* areas where libreoffice is > deficient. Yup. > > It's not uncommon for businesses to have a terrifying amount of embedded > visual > basic and incredibly elaborate excel macros, I wouldn't be surprised

Re: The "like" factor

2017-11-19 Thread Daniel Wilkins
Something to consider is that there *are* areas where libreoffice is deficient. It's not uncommon for businesses to have a terrifying amount of embedded visual basic and incredibly elaborate excel macros, I wouldn't be surprised if the (possibly theoretical) suit literally can't get their work

RE: The "like" factor

2017-11-19 Thread leo_tck
"Noah" wrote: > The software does mostly the same things, but you moved the menus and > buttons around. The pictures they recognize aren't there. Things work just > a little differently now. For some, it takes longer to do the things they > need to do. They have muscle

Re: SPOOFED: Re: The "like" factor

2017-11-19 Thread bytevolcano
Perhaps it isn't just word/excel, but rather, getting used to the operating system changes and its antics. It appears you have changed their OS and their software, and this has upset them. No training was provided explaining to them the nooks and crannies of the new software, so they are

FU: RE: The "like" factor

2017-11-19 Thread leo_tck
I wrote: > windoze nt 5.2. I meant 6.0. Sorry, haven't been keeping track and M$ is, true to form, not making it easy by having obscured the number (and since having switched to outright *lying* about it). --schaafuit.

RE: The "like" factor

2017-11-19 Thread leo_tck
bytevolc...@safe-mail.net wrote: > Perhaps it isn't just word/excel, but rather, getting used to the > operating system changes and its antics. It appears you have changed > their OS and their software, and this has upset them. No training was > provided explaining to them the nooks and crannies

RE: The "like" factor

2017-11-19 Thread leo_tck
"Rupert Gallagher" rote: > We nerds are the other side of the problem, because we are apparently unable > to understand their problem. And even if we understand it, we often cannot offer a solution that satisfies them. > We have little simpathy for those who frown without

Re: The "like" factor

2017-11-19 Thread Rupert Gallagher
We nerds are the other side of the problem, because we are apparently unable to understand their problem. We have little simpathy for those who frown without evidence of an actual problem. Perhaps this is an example that humans still find it comfortable to "follow and go along together", like a

RE: The "like" factor

2017-11-19 Thread leo_tck
Hi, "Rupert Gallagher" <r...@protonmail.com> wrote: > How did you solve the "like" factor? As I have no experience in office situations, I cannot answer that. However, it would've been an interesting experiment to just swap the logos and see how long it'd take for t

The "like" factor

2017-11-19 Thread Rupert Gallagher
rosoft, move on with your duties. All is well, apart from the "like" factor. The user is unable to explain why they miss Microsoft Excell and Word 2007, by comparison with up-to-date libreoffice. How did you solve the "like" factor? Sent from ProtonMail Mobile