I work on the Helpdesk for the ISP I have at home and since *most* of them
are fairly compotent I'd just call up or just head into work and do it
myself. Then again I can't remember the last time I had to call them for a
problem that was actually on their network.
On the flip side we get the
On Thu, Aug 18, 2011 at 10:39 AM, Ariel Biener ar...@post.tau.ac.il wrote:
On 08/18/2011 08:30 PM, PC wrote:
My solution? Pull out the smartphone and tether if I really need to get
on the web.
Or connect to the neighbors unprotected wifi... :)
--Ariel
I can't believe that snuck past
of the less quantifiable aspects of service
when picking an ISP. It's also sad that good, competent service is so rare it
really stands out.
-Toivo
-Original Message-
From: Jay Ashworth [mailto:j...@baylink.com]
Sent: Thursday, August 18, 2011 18:34
To: NANOG
Subject: Re: What do you do when your
This is why I love my mom and pop DSL provider, I can call and get
someone who speaks packets and listens and understands. I may not have
the speed some cable providers offer (if you actually get it..) but it
is reliable and I can get resolution quickly. Short of that, tether the
laptop to
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report issues in there network, because the
people in the call center
On 8/19/2011 7:56 AM, Jason LeBlanc wrote:
This is why I love my mom and pop DSL provider, I can call and get
someone who speaks packets and listens and understands. I may not
have the speed some cable providers offer (if you actually get it..)
but it is reliable and I can get resolution
On Aug 19, 2011, at 8:18 AM, Peter Lothberg wrote:
Why would you put yourself in such a situation?
- Arrange for two or more diverse fiber entrances to your house
- Put atleast one Ds3 microwave link for emergency access
- Have diffrent routers terminate each link
- Redundant interconnects
Apologies for answering in-thread the question in the subject (jumping
in if you will), but in the event of network failure, I brew beer, and
drink beer previously brewed. Brewing beer is fun, tasty, and requires
no internet access. The alcohol eventually helps me forget my lack of
internet
in their
home rack, gave me lots of good ideas for new toys)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Greg Smythe
-Original Message-
From: Jay Nakamura [mailto:zeusda...@gmail.com]
Sent: Thursday, August 18, 2011 2:06 PM
To: nanog@nanog.org
Subject: Re: What do you do when your Home ISP
$big_national_ISP?
Well, most problems I see are major and not just routing to one other ISP.
My solution? Pull out the smartphone and tether if I really need to get on
the web. Otherwise I sleep it off or do something else. I only call if
it's hours/days in duration, or likely isolated to my
On Thu, Aug 18, 2011 at 1:21 PM, Mark Keymer m...@viviotech.net wrote:
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report issues in there network, because the
people in the call center have you do the same things every time and are
not very
On 08/18/2011 08:30 PM, PC wrote:
$big_national_ISP?
Well, most problems I see are major and not just routing to one other ISP.
My solution? Pull out the smartphone and tether if I really need to get on
the web.
Or connect to the neighbors unprotected wifi... :)
--Ariel
--
--
Ariel
On Thu, 18 Aug 2011, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report issues in there network,
On Thu, Aug 18, 2011 at 10:21:57AM -0700, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report
On Thu, 18 Aug 2011 10:21:57 PDT, Mark Keymer said:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
If I was busy with something mission-critical for work, the data center is 15
minutes from where I live. If I was
Is it just me that has a hard time reading a paragraph when there
and their are misused?
Anyway, one time, I had a problem with a DSL line with ATT, which had
a trouble ticket from a storm taking down the connection and they had
to replace a card somewhere. They said it was fixed but it wasn't
Obligatory xkcd http://xkcd.com/806/
-Original Message-
From: Jay Nakamura [mailto:zeusda...@gmail.com]
Sent: Thursday, August 18, 2011 2:06 PM
To: nanog@nanog.org
Subject: Re: What do you do when your Home ISP is down?
Anyway, one time, I had a problem with a DSL line with ATT, which
it's just you... most of us can use contaxt to know what the person
actually meant ;-)
On 08/18/2011 02:05 PM, Jay Nakamura wrote:
Is it just me that has a hard time reading a paragraph when there
and their are misused?
On Thu, Aug 18, 2011 at 02:09:03PM -0400, Eric Wieling wrote:
Obligatory xkcd http://xkcd.com/806/
Damn, that's _fine_!
--
Mike Andrews, W5EGO
mi...@mikea.ath.cx
Tired old sysadmin
On Thu, Aug 18, 2011 at 10:21 AM, Mark Keymer m...@viviotech.net wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
snip
I know we have a wide range of people here some of which work for my
Home ISP. and would
On Thu, Aug 18, 2011 at 11:17:07AM -0700, Jeff Johnstone wrote:
On Thu, Aug 18, 2011 at 10:21 AM, Mark Keymer m...@viviotech.net wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
snip
I know we have a wide
On 08/18/2011 07:21 AM, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report issues in there network,
On 18 August 2011 10:21, Mark Keymer m...@viviotech.net wrote:
I myself have a cable provider at home that I use. And I find it quite
frustrating to call and report issues in there network, because the
people in the call center have you do the same things every time and are
not very
On Thu, Aug 18, 2011 at 10:21 AM, Mark Keymer m...@viviotech.net wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I have a couple of solutions to this problem.
1) I've got a backup Verizon 4G LTE modem giving
On Thu, Aug 18, 2011 at 6:21 PM, Mark Keymer m...@viviotech.net wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
Ooh, heck. I'm going through this at the moment. I noticed a website that
doesn't load some of
I multi home instead… It works great!
Owen
On Aug 18, 2011, at 10:39 AM, Ariel Biener wrote:
On 08/18/2011 08:30 PM, PC wrote:
$big_national_ISP?
Well, most problems I see are major and not just routing to one other ISP.
My solution? Pull out the smartphone and tether if I really need
On Aug 18, 2011, at 10:44 AM, Jon Lewis wrote:
On Thu, 18 Aug 2011, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself have a cable provider at home that I use. And I find it quite
I turn off Halo and go to bed. Holy cow there's a woman there!
-Hammer-
I was a normal American nerd
-Jack Herer
On 08/18/2011 12:21 PM, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I myself
On Aug 18, 2011, at 10:21 AM, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
I'm on Cox Business Services, a Cable Modem network. The bad news: I pay more
for less bandwidth. The good news: I
I remember when I used to use our cable company for internet. It sucked. I
had business service from them and everytime any issue would occur(even if
is a routing issue like you mentioned) they want to reboot the modem,
computer, etc and end the call with would you like us to dispatch someone to
On Thu, Aug 18, 2011 at 18:09, Eric Wieling ewiel...@nyigc.com wrote:
Obligatory xkcd http://xkcd.com/806/
Obligatory dilbert: http://www.youtube.com/watch?v=gc2Ks3lQew8
(the first part regarding tech support)
@nanog.org
Subject: Re: What do you do when your Home ISP is down?
Is it just me that has a hard time reading a paragraph when there
and their are misused?
Anyway, one time, I had a problem with a DSL line with ATT, which had a
trouble ticket from a storm taking down the connection and they had
Report the problem on Twitter or Facebook.
It is a common issue that support staff go via a scripted process.
You can play, I'm the IT manager of a fortune 500 company, to see if they
still consider you as a luddite, but really your only option is to either
try to escalate the call (talk to
I am wondering what some of you guys do when your home
ISP is down. At least those of you that don't give yourself internet.
If my primary connection is down, I switch to my backup. At one
office we have both Comcast cable and Verizon FiOS so if one is out,
we just switch to the other. It's
- Original Message -
From: Jon Lewis jle...@lewis.org
It can be frustrating talking to their frontline people, but unless you
have contacts there in network engineering, what else are you going to do?
I just want to put in a tip o' the hat here to the BHN/RoadRunner *business*
support
- Original Message -
From: Jon Lewis jle...@lewis.org
It can be frustrating talking to their frontline people, but unless you
have contacts there in network engineering, what else are you going to
do?
I just want to put in a tip o' the hat here to the BHN/RoadRunner
On Thu, Aug 18, 2011 at 1:21 PM, Mark Keymer m...@viviotech.net wrote:
I am wondering what some of you guys do when your home ISP is down. At
least those of you that don't give yourself internet.
read?
phil
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