Re: Disney+ Issues

2022-04-29 Thread Brian Ellwood via NANOG


> On Apr 29, 2022, at 10:55, Nate Burke  wrote:
> 
> As much as I hate legislation, more and more municipalities are levying a tax 
> on streaming services.  I wonder how the taxing bodies would feel if they 
> knew that the company doesn't even know where their customers are.

Minus that whole pesky billing address customers provide their streaming 
providers.

We've had tremendous success with netad...@disneystreaming.com fixing ESPN+ and 
D+ issues in the past.

HTH

Re: Incorrect GeoIP filtering of 185.83.72.0/22

2020-10-30 Thread Brian Ellwood
Adam,

ip2location.com has that IP block listed as "(DCH) Data Center/Web 
Hosting/Transit” which we’ve seen cause issues for residential users in the 
past, most notably on Cogent IP space.

We worked with supp...@ip2location.com to have the address block re-analyzed 
and updated to "(ISP) Fixed Line ISP” which resolved many of the issues users 
had accessing various streaming CDN services.

HTH

> On Oct 30, 2020, at 08:27, Adam Pavlidis  wrote:
> 
> Hello,
> 
> We are reaching out to NANOG since the following issue is mostly observed in 
> US-based service providers.
> 
> We are advertising the prefix 185.83.72.0/22, that seems to be blocked by 
> various popular US-based services, thus our customers originating from this 
> prefix have trouble reaching such services. Indicatively:
> 
> Atlassian (AMAZON), Adobe (AKAMAI) .
> 
> To the best of our understanding, the blocking is enforced due to US / EU 
> sanctions against Iran. The prefix was purchased by us - Lamda Hellix SA ( 
> AS56910 based in GREECE, EUROPE ) - approximately 8 months ago.
> 
> We followed the necessary process as instructed by RIPE for changing the 
> ownership of the prefix.
> 
> Therefore, we kindly ask those of you that use/maintain/operate GeoIP 
> databases to update your records.
> 
> Most importantly, we would be grateful if you could share with us 
> (n...@lamdahellix.com) which Geo databases are mainly used in the US for this 
> purpose.
> 
> Kind regards,
> 
> Adam Pavlidis
> 



Re: IPv6 for Verizon FIOS

2020-02-26 Thread Brian Ellwood
> this is from 2yrs ago. there's no evidence this is either progressing or 
> actually working for anything but some test sets.

Correct, hence, “It’s coming (TM)”

However, if you read the thread or even jumped to the end there was a post 
Yesterday 12:48 pm where a residential user in that test footprint confirmed 
IPv6 connectivity on a Ubiquiti edge device.

There are Verizon employees in that 30 page thread discussing it - there’s is 
no official statement or word from Verizon on availability, capability, 
deadline and so forth.

—
Brian Ellwood
Senior Systems Engineer
INOC Data Centers
O: 518-689-4350

> On Feb 26, 2020, at 13:07, Christopher Morrow  wrote:
> 
> On Wed, Feb 26, 2020 at 12:42 PM Brian Ellwood  wrote:
>> 
>> https://www.dslreports.com/forum/r32136440-Networking-IPv6-working
> 
> this is from 2yrs ago.
> there's no evidence this is either progressing or actually working for
> anything but some test sets.
> 
> 
> 
>> Enjoy the read
>> 
>> TLDR they are doing some test deployments in:
>> 
>> - Ashburn, VA
>> - Richmond/Midlothian, VA
>> - Spotsylvania, VA
>> - Waltham, MA
>> 
>> “It’s Coming (TM)"
>> 
>> —
>> Brian Ellwood
>> Senior Systems Engineer
>> INOC Data Centers
>> O: 518-689-4350
>> 
>>> On Feb 26, 2020, at 12:05, j k  wrote:
>>> 
>>> Does anyone have a contact at Verizon FIOS?
>>> 
>>> Please respond off list.
>>> 
>>> V/R,
>>> 
>>> Joe Klein
>>> "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1)
>>> "I never lose. I either win or learn" - Nelson Mandela
>>> 
>> 



Re: IPv6 for Verizon FIOS

2020-02-26 Thread Brian Ellwood
https://www.dslreports.com/forum/r32136440-Networking-IPv6-working

Enjoy the read

TLDR they are doing some test deployments in:

- Ashburn, VA
- Richmond/Midlothian, VA
- Spotsylvania, VA
- Waltham, MA

“It’s Coming (TM)"

—
Brian Ellwood
Senior Systems Engineer
INOC Data Centers
O: 518-689-4350

> On Feb 26, 2020, at 12:05, j k  wrote:
> 
> Does anyone have a contact at Verizon FIOS?  
> 
> Please respond off list.
> 
> V/R,
> 
> Joe Klein 
> "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene 1)
> "I never lose. I either win or learn" - Nelson Mandela
> 



Re: Disney+ Geolocation issues

2020-02-06 Thread Brian Ellwood
John,

Give netad...@disneystreaming.com a shout.

> On Feb 6, 2020, at 10:29, John van Oppen  wrote:
> 
> Did you happen to have this contact?   I have a couple of CIDR blocks still 
> having this problem.
>  
> The blocks involved all seem right on the main geolocation blocks.
>  
> John
>  
> From: NANOG  On Behalf Of Cassidy B. Larson
> Sent: Tuesday, November 12, 2019 3:54 PM
> To: Michael Crapse 
> Cc: nanog@nanog.org
> Subject: Re: Disney+ Geolocation issues
>  
> We're seeing the same thing.  Actually we saw it during pre-signup.  Reached 
> out to Disney+ weeks ago as well, with no response.  Now it's launched, our 
> support lines are flooded with people unable to give Disney all their moneys. 
>We finally got through to Disney+ support after 2.5hrs on hold to supply 
> them the error code, IP address, and zip code.. we'll see if it's passed to 
> the right folks. 
>  
> On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse  wrote:
> Myself and a few other ISPs are having our eyeballs complain about disney+ 
> saying that they're on a VPN. Does anyone have any idea, or who to contact 
> regarding this issue?
> This is most likely improper geolocation databases. Anyone have an idea who 
> they use?
>  
> Mike



Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Brian Ellwood
Have you tried reaching out to ipad...@hulu.com?

—
Brian Ellwood
Senior Systems Engineer
INOC Data Centers
O: 518-689-4350

> On Nov 18, 2019, at 11:41, Doug McIntyre  wrote:
> 
> I've been offering residential and business ISP services for a long time.
> 
> Hulu recently blocked my customers from accessing their service, because my
> ARIN IP address blocks are "business class" instead of residential.
> 
> I've tried to find a contact for them as I am not a customer, the
> supportrequ...@hulu.com address mentioned in NANOG previously is just
> an autoresponder that says open a ticket online (once you are logged into 
> your account). 
> 
> Does anybody have a contact for them that I can discuss what they are
> looking at to determine if my IP addresses are "residential"
> vs. "business" class?
> 
> Thanks.
> 
> 



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Salliemae.com

2019-08-08 Thread Brian Ellwood
Any domain/DNS administrators for Salliemae on the list that could contact me 
directly or perhaps take a look at the DNSSEC implementation on the domain?

Resolvers validating DNSSEC are unable to resolve the domain:

http://dnsviz.net/d/salliemae.com/dnssec/

—
Brian Ellwood
Senior Systems Engineer
INOC Data Centers
O: 518-689-4350


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Softlayer abuse contact

2016-11-28 Thread Brian Ellwood via NANOG
Could someone with Softlayer abuse contact me off list?
  
 I have a netblock that cannot communicate with your network - emailed 
abuse@ about 2 weeks ago and didn't hear back.
  
 Thank you.